Jobs at Westfield Consulting

Principal Duties and Responsibilities

• Lead the strategic agenda through balance sheet growth, customer acquisition and retention, and profit and loss targets to support the overall achievement of the business strategy.
• Ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Implement Bank wide go-to-market strategy for new initiatives, working with relevant departments and stakeholders to drive execution.
• Drive achievement of growth and acquisition of new customers through development and maintenance of quality products, propositions, and solutions relevant to businesses.
• Build and maintain strategic and productive relationships with stakeholders to drive the development and delivery of business solutions and revenue growth.
• Ensure effective customer loyalty programs for networking and deepening Personal Banking market penetration.
• Facilitate proactive relationship and excellent customer engagement by operating as a committed and main point of contact for client in the branch and offering banking solutions that satisfy the customer’s requirements in line with each of the personal banking segment’s value proposition.
• Recommend and explain banking services and products to clients based on their needs.
• Account for all relevant segment or product metrics as applicable within the Bank’s policy i.e., risk limit, delinquency, compliance requirements etc.
• Coordinate the development and deployment of value propositions, product offerings, target segment strategy and business plan for the Personal Banking business.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to Relationship Management.
• Develop and monitor specific sales and marketing campaigns with relevant stakeholders to leverage market opportunities that generate new sales and increase market share.
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximize life cycle opportunities.
• Monitor sales impact on profitability and marketing expenditures.
• Ensure portfolio health on relevant products by tracking portfolio performance through lead indicators and taking necessary actions to maintain product integrity.

Requirements

• Minimum of a First Degree. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum 4 – 7 years’ continuous banking experience in sales and credit to the private banking market segment with a minimum of 2 years in a supervisory position for more experienced candidates.
• Good knowledge of Basic Accounting and Financial Analysis, Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Private Banking in part and General banking as a whole.
• Hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, Product development functions of a commercial bank at managerial level.
• Good understanding of economic trends and implications on the banking/finance sector.
• Experience in completing credit applications successfully.

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Principal Duties And Responsibilities

• To manage the development of prudently priced assets, cost-effective long-term liability with reputable companies and organizations in order to ensure Bank’s maximum profitability.
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key religious bodies who are customers to the bank through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
• Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
• Manage high professional standards and strive to provide quality services and competitive pricing to clients.
• Originate, maintain, and develop relationships in the corporate market and the public sector.
• Cross sell bank’s bouquet of products to operators in the corporate market.
• Ensure effective customer loyalty programs for networking and deepening Corporate Banking market penetration.
• Account for all relevant segment or product metrics as applicable within the Bank’s policy i.e., risk limit, delinquency, compliance requirements etc.
• Negotiate terms and conditions and prepare credit applications for new loan facilities for Corporate Banking clients.
• Structure credit facilities to address customers’ needs and prepare/review credit proposals.
• Present and defend Corporate Banking credit applications with the Credit Committee.
• Review and authorize corporate Banking credit applications from account managers prior to submission to Risk Management.
• Liaise with key operational functions to ensure client service delivery to agreed benchmarks.
• Maintain good public relations with current and prospective customers.
• Plan and report on Marketing calls for the unit.
• Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.

Qualifications and Experience

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• 4 – 7 years’ continuous banking experience in sales and credit with a minimum of 2 years in a supervisory position for more experienced candidates.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector.

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Principal Duties and Responsibilities

• Provide effective leadership and strategic focus in the execution of the department’s functions and activities to enable it meet its set targets.
• Initiate and coordinate the development of the department’s strategies and marketing plans.
• Identify new business opportunities, and prepare and implement plans for growing client base.
• Direct and supervise the activities of Team Leads to ensure optimal achievement of set targets and department’s profitability.
• Increase the Bank’s share of wallet by deepening the level of customer relationship management across the department.
• Grow risk assets.
• Provide strong people management and client relationship management leadership.
• Ensure adequate provision of needed resources (relevant documentation, Business relationships etc.) for the department.
• Provide accurate and appropriate information to Bank’s Senior Management.
• Identify training needs and recruitment gaps within the department and ensure such needs are adequately met.
• Develop and maintain good relationship with key Head Office Units to ensure smooth customer service delivery.
• Develop team leads and team members to work cross-functionally to exploit synergies within various SBUs to the Bank’s competitive advantage.
• Manage the culture of the team members to ensure success of the Bank’s change initiatives.

Qualifications and Experience

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• Minimum of ten years’ relevant experience such as in corporate banking or fifteen years banking experience with at least 6 years in a supervisory role.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• A good understanding of Risk, Credit policies and procedures.
• Hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, commercial and product development functions of a commercial bank at managerial level.
• Good understanding of economic trends and implications on the banking/finance sector.
• Experience in the Public Sector will be an added advantage

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Responsibilities

• Provide overall guidance, strategic direction, good business leadership and management in the execution of the department’s functions and activities.
• Drive the performance of the department by growing the market share for the Retail / SME market in line with targets set by the Bank’s Management by:
• Generating a deposit liability budget as directed by the bank.
• Generating a Profit after Tax PAT/PBT Budget as directed by the bank.
• Generating a risk asset budget as directed by the bank.
• Ensure that there is continuous growth in the departments balance sheet without losing sight of the strategic objectives of the bank.
• Ensure liability, asset and profitability growth of all business segments in the department.
• Provide effective leadership and strategic focus to enable the department meet its set targets on creation of quality risk assets and deposit mobilization and surpass it.
• Ensure zero tolerance for inactive/dormant accounts.
• Ensure effective relationship management with new and existing customers to improve deposit liability growth and mix.
• Appraise risk assets and monitor their disbursement.
• Identify new locations/outlets for business expansion.
• Initiate and coordinate the development of the department’s strategies and marketing plans.
• Identify new business opportunities and high value relationships for conversion to the bank’s customer base.
• Prepare and implement plans for growing client base.
• Provide marketing support by the way of joint calls with group members to ensure relationships are deepened and where there are knowledge gaps, take charge by showing them the way marketing is done.
• Network with all potential clients in own locality to increase customer base.
• Manage and deepen relationships with existing and prospective customers.
• Develop and maintain a high level of customer relationship management standard across the department.
• Ensure efficient service and maintenance of relationship with customers.
• Manage all staff in the department to achieve increased value creation, volume of business and enhanced profitability for the bank.
• Create and sustain a team culture that encourages others to provide the quality of service essential to high performance.
• Ensure department operating cost is within approved budget.
• Recruitment – identify experienced and qualified candidates for recruitment into the department.
• Ensure that staff within the department are trained through scheduled periodic training sessions especially in areas where there are gaps and low competence levels to enable them perform effectively in their roles

Qualifications

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• Minimum experience: At least 12 years banking experience (at least 10 years has been spent in branch/relationship management, operations and credit processing) with at least 6 years in a supervisory role.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector

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Principal Duties and Responsibilities

• Work with the team to develop detailed project plans.
• Assist in determining and defining project scope and objectives.
• Predict resources needed to reach objectives and manage resources In an effective and efficient manner
• Assist in preparing budget based on scope of work and resource requirements
• Help in tracking project costs in order to meet budget
• Assist in developing and managing a detailed project schedule and work plan
• Work with the Project team to provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Assist in managing contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques and standards throughout entire project execution
• Work with the team in monitoring progress and make adjustments as needed
• Assist in measuring project performance to identify areas for improvement.

Key Performance Indicators

• N15bn in Liabilities (50% Low-Cost Deposit and 50% term Deposit) in 6 months
• N10bn in Risk Assets in 6 months
• Set up of the Public Sector structure in the Bank.
• Net Operating Income
• Net Operating Income Mix
• Profit Before Tax
• Cost to Income Ratio
• Loan to Deposit Ratio
• Deposit Growth
• Deposit Mix
• Key Account Penetration
• NPL to Total Loan
• Charge off Ratio.

Qualifications and Experience

• Degree in Finance, Accounting, Economics, or related discipline in a recognised University. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum of 7 years’ continuous banking experience in sales and credit with at least 4 years in a supervisory role.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Familiar with the bank’s core accounting system.
• Knowledge of personal computer and related word processing and spreadsheet software.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector.

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Responsibilities

• Serve as client’s advocate and trusted advisor on financial matters.
• Handle all client enquiries effectively and resolve complaints appropriately.
• Build relationships with customers and organizations.
• Build good relationship with business heads to drive products sales and acquisition within identified markets.
• Build, strengthen, and leverage internal networks, alliance partnerships and relationships.
• Sell, Cross-sell and Upsell the Bank’s products for optimum build-up of revenue.
• Implement marketing strategies / programs laid out by the Bank to boost profit.
• Listen to customer requirements and present appropriate solutions to make a sale.
• Achieve set deposit targets / Contributions by acquiring business / investment deals from Individuals and Corporate entities.
• Source clients for both savings, Current and fixed deposit accounts in line with set target.
• Create quality risk assets to meet set targets.
• Package customers’ credit requests in line with credit policies & procedures of the bank
• Monitor and ensure customers’ compliance with credit agreements.
• Manage client expectations regarding what can and cannot be done by the Bank.
• Ensure proper know your customer (KYC) requirements are conducted on customers.
• Draw up work schedules for identifying and marketing prospective customers.
• Maintain good public relations with current and prospective customers.
• Plan and report on Marketing calls for the unit.
• Monitor the unit’s performance against monthly/quarterly/annual plans.
• Deliver high-quality client service and customer retention approach to manage client relationships and enhance product sales.
• Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.

Requirements

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• 4 - 7 years’ continuous banking experience in sales and credit with a minimum of 2 years in a supervisory position for more experienced candidates.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector.

go to method of application »

Responsibilities

• Provide overall guidance, strategic direction, good business leadership and management in the execution of the department’s functions and activities.
• Drive the performance of the department by growing the market share for the Retail / SME market in line with targets set by the Bank’s Management by:
• Generating a deposit liability budget as directed by the bank.
• Generating a Profit after Tax PAT/PBT Budget as directed by the bank.
• Generating a risk asset budget as directed by the bank.
• Ensure that there is continuous growth in the departments balance sheet without losing sight of the strategic objectives of the bank.
• Manage key religious bodies who are customers to the bank through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
• Ensure liability, asset and profitability growth of all business segments in the department.
• Provide effective leadership and strategic focus to enable the department meet its set targets on creation of quality risk assets and deposit mobilization and surpass it.
• Ensure zero tolerance for inactive/dormant accounts.
• Ensure effective relationship management with new and existing customers to improve deposit liability growth and mix.
• Appraise risk assets and monitor their disbursement.
• Identify new locations/outlets for business expansion.
• Initiate and coordinate the development of the department’s strategies and marketing plans.
• Identify new business opportunities and high value relationships for conversion to the bank’s customer base.
• Prepare and implement plans for growing client base.
• Provide marketing support by the way of joint calls with group members to ensure relationships are deepened and where there are knowledge gaps, take charge by showing them the way marketing is done.
• Network with all potential clients in own locality to increase customer base.
• Manage and deepen relationships with existing and prospective customers.
• Develop and maintain a high level of customer relationship management standard across the department.
• Ensure efficient service and maintenance of relationship with customers.
• Manage all staff in the department to achieve increased value creation, volume of business and enhanced profitability for the bank.
• Create and sustain a team culture that encourages others to provide the quality of service essential to high performance.
• Ensure department operating cost is within approved budget.
• Recruitment – identify experienced and qualified candidates for recruitment into the department.
• Ensure that staff within the department are trained through scheduled periodic training sessions especially in areas where there are gaps and low competence levels to enable them perform effectively in their roles

Qualifications & Experience

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• Minimum of ten years’ relevant experience such as in corporate banking or fifteen years banking experience with at least 6 years in a supervisory role.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• A good understanding of Risk, Credit policies and procedures.
• Hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, commercial and product development functions of a commercial bank at managerial level.
• Good understanding of economic trends and implications on the banking/finance sector.
• Experience in the Public Sector will be an added advantage.

go to method of application »

Principal Duties and Responsibilities

• Collaborate with executives and managers to develop long-range, strategic goals for the Bank.
• Engage in the development of the Bank’s long term strategic plan and annual business plan for approval by Senior Management and the Board of Directors within the given time frame.
• Monitor and evaluate the implementation of the plans, pointing out material negative deviations and recommending prompt corrective actions.
• Monitor and proactively analyse, on an ongoing basis, internal and external events that affect the Bank, to provide ideas and intellectual leadership for both short-term tactics and long-term positioning and vision.
• Provide professional input into the Bank-wide annual business planning and budgeting process through distilling the Bank’s strategic goals into annual activity plans and advise senior management on the most efficient allocation of the tasks for respective departments and units.
• Assist to communicate the Bank’s long term and annual business plan as approved by the Board of Directors to all staff and put in place monitoring and reporting mechanisms for the benefit of Senior management and staff members.
• Participate in the creation and implementation of a customer feedback loop to ensure that the Bank captures customer comments and concerns about its business processes and that such concerns are adequately responded to in order to ensure a customer-centric focus to the Bank’s lending activities.
• Work together with the Risk Management department to define the Bank’s annual risk appetite.
• Participate in the development of a methodology for monitoring the development impact for the Bank’s operations and participating in the development of new products for the Bank in line with laid out strategic goals.
• Any other duties as may be assigned by the Head, Corporate Strategy / Planning

Qualifications and Experience

• Bachelor’s Degree in Business, Marketing, or industry-related field required, MBA highly preferred.
• 8 years’ experience in a similar capacity. Consulting experience is an added advantage.
• Additional professional qualification (CFA, ICAN / ACCA, CIMA) will be an added advantage.