Jobs at Terragon Limited

Location: Victoria Island, Lagos

Job Profile

• The Product Content Manager role is a dual role, providing UI/UX copy for our softwares as well as sales & marketing content creation. You would help us build a competitive advantage by collaborating closely with product, growth and marketing teams on designing our product communication.
• You will find the best ways to communicate our product’s message, brand and benefits to end users to help us attract new customers and retain existing ones.
• In this role, you’ll be interfacing with people from all functional areas of the company to drive marketing efforts and create marketing materials.
• To be successful, you will need great interpersonal skills and judgment as you will need the cooperation and contributions from busy colleagues from across the organization. This is a key role in the marketing team and your work, output and achievements will be highly visible throughout the organization.

As a Product Content Manager, a typical day might include the following:
UX Writing:

• Create product copy in cooperation with UX Designers and Researchers
• Create product content, voice and tone guidelines
• Look for copy inconsistencies, resolve and address them in the guidelines and product glossary
• Manage content strings in the product via a content management tool
• Address and optimize existing product content

Sales Enablement & Content Marketing:

• Work with brand and product marketing teams to plan and execute integrated marketing campaigns.
• Work with Sales Development reps to write effective nurture emails — and other marketing communications — and manage lead nurturing efforts.
• Specify, plan, write and publish with the help of our subject matter experts web pages, blog posts, white papers, case studies, solution briefs, PowerPoint sales decks, sales playbook and battle cards.
• Take ownership of the website add new content, optimize performance and make corrections as needed.
• Be the in-house expert on all marketing content and own the marketing wiki as an internal repository for all things marketing.
• Support the development and update of the product knowledge base for Terragon’s software products
• Support with planning and production of webinars and virtual events
• Design and support the execution of the company’s social media strategy
• Report on KPI’s for all marketing efforts you are responsible for.

You’d Be a Good fit if You Have

• 3+ years of solid content creation, publishing and UX writing experience.
• University Degree in Marketing, Mass Communication or Business related disciplines
• Expertise in general business copywriting and writing online ad copy.
• Experience in B2B SaaS company would be a plus
• Great interpersonal skills with the ability to interact with colleagues in various functions at all levels.
• Exceptional communication skills.
• Excellent project and time management.
• Website CMS familiarity including Wordpress, etc.
• Email marketing knowledge and best practices
• SEO expertise
• Experience using CRM tools such as Hubspot.
• Microsoft Office and Google Docs proficiency, and document layout and design.
• Flexibility with the working hours

Benefits
You’d enjoy the following benefits:

• Paid leave
• Health Insurance
• Remote + In-Office
• Competitive salary.

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Location: Victoria Island, Lagos

Job Profile

• Product marketing managers at Terragon are responsible for developing effective marketing strategies and plans to communicate the features and benefits of new products to customers.
• You will handle market research on current trending products, establish timescales for upcoming products, influence pricing and packaging, guide sales teams, develop messaging and market positioning around products and take part in presentations and events.
• Frequently, you will be the ‘voice of the customer’ within the company, precisely researching consumer needs and experiences.

As a Product Marketing Manager, a typical day might include the following:

• Build on product messaging that sets new products apart from others in the market to give them a unique selling point
• Communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process
• Plan and participate in the launch of new services and products which involve several different departments
• Brief the press and PR teams about new products
• Take part in presentations
• Obtain insights into customers’ usage of current products, untapped opportunities and buyer personas, through interviews, surveys, focus groups and sales data
• Agree timelines and deadlines for the development of new products with product management and engineering departments.
• Use market research data to establish product pricing
• Create content such as case studies, videos, website copy and blog posts
• Speak and present about products to both external and internal audiences
• Test new goods and products
• Propose and keep within a budget
• Research competitor offerings
• Recruit and develop a team of product marketing executives

You’d Be a Good fit if You Have

• Bachelor's Degree in Business Administration, Marketing, Communications or a related field
• 3+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
• Clear understanding of the growth funnel and metrics highly desired
• Experience driving adoption for a B2B software product would be an advantage
• Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
• Comfortable using collaboration and CRM tools such as Slack and Salesforce.
• Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
• Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer. 

Benefits
You’d enjoy the following benefits:

• Paid leave
• Health Insurance
• Remote + In-Office
• Competitive salary.

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Location: Victoria Island, Lagos

Job Profile
As a Platform Support Lead, a typical day might include the following:

• Coordinate the platform support team.
• Provide direct platform support.
• Review and Resolve escalations and inquiries.
• Evaluate team member performance.
• Support Process development.

Requirements
You’d be a good fit if you have:

• 3 years above experience as a customer support personnel.
• Strong verbal and written communication, strategic planning, and project management skills.
• Bachelor’s degree in any related field.
• Proficiency with Microsoft Excel, Google Sheets & Google Slides.
• Working knowledge of customer service software, databases and tools.
• Advanced trouble shooting and multi-tasking skills.
• If you are aware of the industry’s latest trends and technologies.
• Are adept at improving retention.
• You can measure and improve NPS.

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Location: Victoria Island, Lagos
Employment Type: Internship

Job Profile
As a HR Intern, a typical day might include the following:

• Screen resumes and application forms.
• Schedule and confirm interviews with candidates.
• Post and update job ads from job boards and career pages.
• Prepare HR-related reports as needed.
• Address employee queries about benefits and other matters.
• Participate in organizing team building events and other activities.
• Support Learning & Development, Performance Management, Employee Engagement initiatives andactivitiesin all other HR functions.
• Ensure staff files are up to date.

Requirements

• Undergraduate in Business Administration, Human Resources Management or related discipline.
• Experience with MS Office.
• Good understanding of full-cycle recruiting.
• Basic knowledge of labor legislation.
• Integrity, confidentiality, trustworthiness and ability to work in a team.
• Attention to detail.

Benefits
You’d enjoy the following benefits:

• Staff bus
• Remote + In-Office
• Coffee Machine
• Lounge with games (Including PS4).