Jobs at Elizabeth Maddeux

Key Responsibilities
Administrative Support Duties:

• Manage and maintain the executive’s daily schedule, calendar, and appointments to ensure effective time management.
• Prepare, edit, and format documents such as reports, presentations, memos, and internal communications.
• Handle all incoming and outgoing correspondence (emails, phone calls, letters) professionally and promptly.
• Maintain accurate and well-organised filing systems for both physical and electronic documents.
• Monitor office supplies and coordinate replenishment when necessary.
• Assist with data entry, record keeping, and document control in compliance with company policies and regulatory standards.

Executive & Personal Support:

• Act as the primary point of contact between the executive and internal/external stakeholders.
• Anticipate the executive’s needs and proactively address issues before they arise.
• Manage personal errands or assigned tasks discreetly and efficiently when required
• Handle confidential and sensitive information with the highest level of professionalism and discretion.

Meeting & Travel Coordination:

• Schedule, organize, and coordinate meetings, appointments, and conferences.
• Prepare meeting agendas, take accurate minutes, and follow up on action items.
• Coordinate local and international travel arrangements, including flights, accommodation, transportation, and itineraries.
• Ensure all meeting materials and logistics are prepared in advance.
• Communication & Liaison:
• Liaise with internal departments, vendors, healthcare partners, and regulatory bodies when necessary.
• Draft professional emails and communications on behalf of the executive.
• Ensure timely follow-ups on assigned tasks and correspondence.

Office & Operations Support:

• Support the smooth operation of the executive office by ensuring deadlines and priorities are met.
• Assist with project coordination and tracking deliverables where applicable.
• Support compliance with pharmaceutical industry standards and internal company procedures.

Key Performance Indicators (KPIs)
Time Management & Scheduling:

• Maintaining an up-to-date executive calendar with no overlapping or conflicting appointments.
• Scheduling meetings, appointments, and reminders at least 24–48 hours in advance where possible.
• Ensuring the executive is adequately prepared and informed ahead of all scheduled engagements.
• Prioritizing tasks based on urgency and importance without delays.
• Ensuring deadlines are tracked and met consistently.
• Minimizing last-minute changes caused by poor planning.

Administrative Efficiency:

• Accuracy and completeness of prepared documents (reports, letters, presentations, and memos).
• Proper filing and organization of physical and electronic documents for easy retrieval.
• Timely completion of assigned administrative tasks.
• Consistent updating of records, logs, and databases.
• Effective management of office supplies with no stock shortages affecting operations.
• Communication & Correspondence Management:
• Timely response to emails, phone calls, and messages on behalf of the executive.
• Clear, professional, and error-free written communication.
• Proper documentation and tracking of incoming and outgoing correspondence.
• Effective follow-up on emails, requests, and action items until closure.
• Professional handling of internal and external stakeholder communications.

Confidentiality & Professional Conduct:

• Proper handling and secure storage of sensitive and confidential information.
• Non-disclosure of executive or company-related information to unauthorized parties.
• Compliance with company policies, data protection guidelines, and industry regulations.
• Demonstration of professionalism in all interactions and situations.
• Maintaining discretion when handling personal or sensitive assignments.

 Meeting Coordination & Support:

• Scheduling meetings accurately with confirmed participants and venues.
• Preparation and circulation of meeting agendas in advance.
• Availability of all required meeting materials before meetings commence.
• Accurate documentation of meeting minutes and distribution within 24 hours.
• Tracking and following up on action points assigned during meetings.

Travel Planning & Logistics:

• Timely booking of flights, accommodation, and transportation.
• Preparation of complete travel itineraries with all necessary details.
• Ensuring travel plans align with approved budgets.
• Handling travel changes efficiently with minimal disruption.
• Ensuring the executive’s comfort and safety during official trips.

Stakeholder & Relationship Management:

• Maintaining positive working relationships with internal teams and external partners.
• Professional representation of the executive and organization at all times.
• Effective coordination with vendors, service providers, and departments.
• Prompt resolution of stakeholder concerns or requests.
• Receiving positive feedback from internal and external stakeholders.

Office & Operations Support:

• Smooth daily office operations with minimal disruptions.
• Timely completion of operational support tasksEffective coordination with internal departments and service providers.
• Support for projects and special assignments as required.
• Speed and effectiveness in resolving operational issues.

Qualifications & Experience

• Minimum of OND/HND/Bachelor’s degree in Business Administration, Office Management,
• Secretarial Studies, or a related field. Minimum of 5years proven experience as a Personal Assistant, Executive Assistant, or Administrative
• Officer (experience in the pharmaceutical or healthcare industry is an added advantage).
• Strong understanding of office administration and executive support functions.
• Experience working in a structured, professional environment.

Skills & Competencies:

• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• High level of professionalism, discretion, and integrity.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and take initiative.
• Ability to work under pressure and meet tight deadlines.
• Interpersonal skills and the ability to build strong working relationships.
• Strong attention to detail and problem-solving skills.

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Job Summary

• This role is critical to ensuring product availability, driving sales growth, and strengthening relationships with neighborhood retail stores.
• The Van Sales Representative will be responsible for selling and delivering company products directly to assigned retail outlets using a company-provided van.
• The ideal candidate must be commercially aware, target-driven, and capable of managing end-to-end van sales operations—from order generation to delivery, merchandising, and collection.

Key Responsibilities
Sales & Revenue Generation:

• Drive daily sales by selling company products directly to neighborhood retail stores within assigned routes and territories.
• Achieve and exceed assigned daily, weekly, and monthly sales targets in line with company objectives.
• Actively identify new sales opportunities within assigned routes by onboarding new retail outlets and expanding existing accounts.
• Promote company products, new launches, and ongoing trade promotions to retailers to increase product uptake and visibility.

 Route Management & Coverage:

• Effectively plan and manage daily sales routes to ensure optimal coverage of all assigned retail outlets.
• Ensure consistent visitation of all mapped outlets and maximize productive selling time during each visit.
• Maintain strong market presence by monitoring competitor activities, pricing, promotions, and distribution strategies.

Van & Inventory Management:

• Safely operate and maintain the company-assigned sales van, ensuring compliance with all road safety and company policies.
• Load, offload, and manage van inventory efficiently, ensuring correct stock levels and proper product handling.
• Conduct daily stock counts, reconcile sales against inventory, and promptly report shortages, damages, or variances.
• Ensure the cleanliness and roadworthiness of the van at all times.

Customer Relationship Management:

• Build and maintain strong, long-term relationships with retailers and distributors within assigned territories.
• Resolve customer complaints promptly and professionally while escalating unresolved issues appropriately.
• Provide accurate product information, pricing details, and delivery timelines to customers.

Cash Handling & Reporting:

• Accurately collect cash and/or manage credit sales in line with company policies.
• Ensure timely remittance of all sales proceeds and proper documentation of Prepare and submit daily sales reports, stock movement reports, and route activity reports.

Merchandising & Brand Visibility:

• Ensure proper product display and merchandising at retail outlets in line with company standards.
• Implement point-of-sale materials and ensure shelves are well-stocked, clean, and attractive.
• Monitor product freshness and ensure FIFO (First-In, First-Out) compliance.

Key Performance Indicators (KPIs)

• Achievement of daily, weekly, and monthly sales targets.
• Volume and value of sales generated per route.
• Number of active retail outlets serviced per day.
• New outlets opened within assigned territory.
• Stock accuracy and inventory reconciliation rate.
• Timely and accurate submission of sales and cash reports.
• Customer satisfaction and retention levels.
• Van maintenance compliance and zero-loss record.

Qualifications & Experience

• Minimum of 3 years’ experience as a Van Sales Representative or similar role within the FMCG
• industry, preferably from top FMCG companies.
• Proven track record of meeting and exceeding sales targets in a field sales environment.
• Minimum of an OND in any field or discipline of study.
• A strong ability to converse clearly in English is a must.
• Valid Nigerian driver’s license with proven ability to drive vans confidently and safely.
• LASRRA card is mandatory for applicants based in Lagos.

Skills & Competencies:

• Strong sales negotiation and persuasion skills.
• Excellent route planning and time management abilities.
• Good numerical and basic accounting skills for cash handling.
• Strong interpersonal and communication skills.
• Ability to work independently with minimal supervision.
• Physical stamina to handle field-based sales operations.
• Basic literacy and ability to use simple sales reporting tools.
• High level of integrity, accountability, and attention to detail.

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Job Summary

• Our client is seeking highly motivated and result-driven Open Market Sales Representatives to drive product availability, visibility, and sales performance across open markets nationwide.
• The ideal candidate will be attached to designated distributors andwill be responsible for developing assigned territories by actively selling products in open markets, building strong relationships with shop owners and traders, collating orders, and ensuring consistent market penetration.
• This role requires hands-on field execution, deep understanding of open market dynamics, and proven experience working with top FMCG brands.

Key Responsibilities
Market Development & Territory Management:

• Actively develop and expand the assigned open market territory to increase product reach, availability, and brand presence.
• Identify new business opportunities within open markets, including onboarding new shop owners and traders.
• Ensure effective coverage of assigned routes and outlets on a daily basis in line with route-to-market plans.

Sales Execution & Order Management:

• Sell FMCG products directly to shop owners, traders, and retailers within open markets.
• Collate accurate daily, weekly, and monthly orders from customers and ensure timely submission to the distributor.
• Drive volume growth by upselling, cross-selling, and introducing new product variants to customers.
• Ensure optimal product mix across outlets to maximize sales performance.

Distributor Relationship Management:

• Work closely with assigned distributors to ensure seamless order fulfillment and product availability.
• Support distributors in stock rotation, product delivery follow-up, and resolution of trade-related issues.
• Provide regular feedback to distributors on market demand, customer needs, and competitive activities.

Customer Relationship Management:

• Build and maintain strong, long-term relationships with shop owners, traders, and key market influencers.
• Address customer concerns promptly and professionally to ensure high levels of customer satisfaction.
• Educate customers on product benefits, pricing, promotions, and usage to drive repeat purchases.

Merchandising & Visibility:

• Ensure proper product display, visibility, and merchandising in line with company standards.
• Implement promotional activities and in-market activations to support brand visibility.
• Monitor and ensure correct pricing and availability of products across outlets.

Market Intelligence & Reporting:

• Gather and report market intelligence, including competitor pricing, promotions, and distribution strategies.
• Submit accurate daily sales reports, route plans, order summaries, and market feedback.
• Track performance against sales targets and recommend corrective actions where necessary.

Key Performance Indicators (KPIs)

• Achievement of daily, weekly, and monthly sales volume targets.
• Number of active outlets serviced within assigned territory.
• Growth in numeric and weighted distribution.
• Order accuracy and timely submission of sales orders.
• Product availability and stock rotation levels in the market.
• Market coverage efficiency and route compliance.
• Customer retention and repeat purchase rate.
• Quality and timeliness of sales and market intelligence reports.
• Contribution to distributor sales growth and territory expansion.

Qualifications & Experience

• Minimum of OND / HND / B.Sc. in Business Administration, Marketing, or a related field.
• Minimum of 3 years’ experience in a similar sales role within the FMCG industry.
• Prior experience working with top FMCG companies is mandatory.
• Strong background in open market sales and distributor-managed routes.
• Proven track record of achieving and exceeding sales targets.

Skills & Competencies:

• Strong selling, negotiation, and persuasion skills.
• In-depth understanding of open market dynamics and FMCG route-to-market execution.
• Excellent communication and interpersonal skills.
• Strong relationship-building and customer management abilities.
• High level of integrity, resilience, and self-motivation.
• Ability to work independently with minimal supervision.
• Good numerical and reporting skills.
• Physically fit and able to work extensively in the field.
• Basic proficiency in mobile sales reporting tools and MS Office applications.