Job Openings at Chef Eros & Co

Description 

• A certified mixologist is urgently needed for immediate employment.
• Idea candidates should have recipes for cocktails and mocktails.
• Coffee barristers will be added advantages
• He/She must have undergone a series of mixologist certifications.
• Responded to customers' orders swiftly without compromising laydown recipes.

Requirements

• Interested candidates should possess a minimum of OND qualification with 4 - 10 years work experience.

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Job Description

• Consulting with customers to discuss desired cake designs and cake decorating ideas for specialty cakes.
• Work on pastries and desserts for the restaurant and event.
• Designing and decorating cakes according to customers' specifications.
• Decorating regular bakery items according to established bakery standards.
• Assisting baking staff with the production of standard bakery items.
• Producing different kinds of icing, frosting, and cake fillings based on cake type and customer preferences.
• Ensuring that the display refrigerators are cleaned, polished, and fully stocked with cakes, pastries, and desserts.
• Taking inventory of baking and decorating supplies and ordering new stock as required.
• Supervising and recording daily stock and daily production list
• Cleaning and sanitizing all work areas and ovens as well as baking and decorating equipment.

Key Performance Indicators:

• Baking and decorating skills
• Attention to detail
• Artistic and creative skills
• Time management
• Customer service
• Communication skills
• Ability to use cake decorating equipment and tools
• Number of hours used in baking and decorating a cake
• Number of cakes baked and decorated in a day.

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Responsibilities

He/She must have:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

He/She must have:

• Problem-Solving Skills
• Clear Communication
• Friendly Attitude
• Empathy
• Business Acumen
• Product/Service Knowledge
• Product/Service Knowledge
• Strong Time Management.
• Ability to work under pressure.
• Effective use of polite phrase and know how to seal order.