Jobs at Excel and Grace Consulting

Role Summary

• The Marketing / Field Agent is responsible for customer acquisition, savings mobilization, relationship management, and consistent field engagement.
• The role focuses on driving daily savings, growing the customer base, and representing the organization professionally in the field.

Key Responsibilities

• Prospect, identify, and onboard new customers for savings and thrift products
• Mobilize daily, weekly, and monthly savings from customers in assigned locations
• Educate customers on savings plans, benefits, and company products
• Maintain strong relationships with existing customers to encourage consistency and retention
• Collect savings through approved channels and ensure proper documentation
• Issue receipts and update customer records accurately and promptly
• Follow up on inactive or defaulting customers to restore savings consistency
• Represent the organization professionally in all field engagements
• Submit daily activity reports, savings records, and customer updates
• Work closely with Supervisors, Reconciliation Officers, and Management to resolve issues
• Comply strictly with company policies, ethics, and operational guidelines

Key Performance Indicators (KPIs)

• Number of new customers onboarded
• Volume and consistency of savings mobilized
• Customer retention rate
• Accuracy and timeliness of savings records and reports
• Compliance with operational and ethical standards
• Achievement of daily, weekly, and monthly targets

Required Skills & Competencies

• Strong communication and interpersonal skills
• Ability to persuade, educate, and build trust with customers
• Self-motivated and target-driven
• High level of honesty, discipline, and accountability
• Ability to work independently and in the field
• Basic record-keeping and reporting skills
• Experience in sales, marketing, thrift, cooperative, or field work is an advantage
• Educational background (Degree, HND, OND, or relevant experience) is acceptable.

go to method of application »

Job Overview

• We are seeking a highly competent Manager with strong mastery in marketing, sales, and product design, as well as proven leadership and people management skills, to drive customer acquisition, savings growth, product development, and overall organizational performance within our structured thrift organization.
• The core strength of this role is growth leadership.

Key Responsibilities

• Lead and execute marketing and sales strategies to grow customers and savings volume
• Design, redesign, and improve thrift savings products based on market needs
• Drive customer acquisition, conversion, and retention
• Provide leadership and direction to all staff (marketers and operational teams)
• Set targets, supervise teams, and drive performance across the organization
• Identify market opportunities and translate them into viable products
• Support overall organizational growth and performance.

Key Performance Measure

• Growth in customer base
• Growth in savings volume
• Adoption and performance of thrift products.

Core Requirements

• Proven experience in marketing and sales leadership
• Strong product design and market positioning skills
• Demonstrated ability to drive growth and meet targets
• Proven leadership and people management capability
• Strategic thinker with hands-on execution ability
• Excellent communication and persuasion skills
• Experience in thrift, cooperative, microfinance, or related financial services is an advantage.

go to method of application »

Job Summary

• The Store/Inventory Officer will be responsible for managing stock levels, ensuring proper storage of materials, and maintaining accurate inventory records for raw materials, packaging, and finished products.

Key Responsibilities

• Receive, store, and issue raw materials, packaging, and finished goods.
• Maintain accurate stock records using inventory management systems.
• Conduct periodic stock counts and reconcile discrepancies.
• Ensure proper storage conditions for herbs, chemicals, and finished products.
• Monitor stock levels and inform management on reorder needs.
• Work closely with production and procurement to ensure material availability.

Requirements & Qualifications

• OND / HND / BSc in Store Management, Business Administration, or related field.
• Minimum of 2 years experience in inventory or storekeeping.
• Knowledge of inventory management software is an advantage.
• Strong attention to detail and organizational skills.

go to method of application »

Role Summary

• The Reconciliation Officer is responsible for ensuring the accuracy, completeness, and integrity of all financial transactions within the organization.
• The role requires strong attention to detail, discipline, and the ability to promptly detect and resolve discrepancies across all savings, loan, and operational accounts.

Key Responsibilities

• Reconcile all daily, weekly, and monthly transactions across cash, bank accounts, POS, transfers, field agents, and digital platforms
• Match field agents’ collections with bank statements, system records, and savings registers
• Verify savings deposits, loan repayments, charges, and other inflows before confirmation and posting
• Identify, document, and immediately escalate discrepancies, shortages, excesses, or missing entries
• Investigate reconciliation differences and provide clear, evidence-backed explanations
• Work closely with Accounts, Operations, and Field Supervisors to resolve reconciliation issues promptly
• Maintain accurate reconciliation schedules, registers, and supporting documents
• Prepare and submit periodic reconciliation reports to Management within approved timelines
• Ensure compliance with internal controls, financial policies, and approved procedures
• Support internal audits, external audits, and regulatory reviews with complete reconciliation records

Key Performance Indicators (KPIs)

• Timely completion of daily, weekly, and monthly reconciliations
• Reduction in unresolved discrepancies and reconciliation backlogs
• Accuracy level of reconciled transactions
• Speed of discrepancy detection and resolution
• Quality and clarity of reconciliation reports submitted to Management
• Compliance with internal financial controls and audit requirements

Required Skills & Competencies

• Strong numerical accuracy and attention to detail
• High level of integrity and confidentiality
• Ability to work with financial records, statements, and reports
• Good communication and reporting skills
• Strong problem-solving and investigative ability
• Ability to work under pressure and meet strict deadlines
• Basic knowledge of thrift, cooperative, microfinance, or financial operations is an advantage.

go to method of application »

Job Summary

• We are seeking a creative and driven Social Media Executive to manage and grow our brand’s online presence.
• The ideal candidate is passionate about digital trends, understands platform algorithms, and can craft engaging content that resonates with our target audience.
• You will be responsible for content creation, scheduling, community management, and performance analysis across various social media platforms.

Key Responsibilities

• Develop, implement, and manage social media strategy across platforms (e.g., Instagram, Facebook, LinkedIn, Twitter/X, TikTok, YouTube).
• Create engaging and platform-appropriate content (text, image, video) aligned with the brand voice.
• Plan and maintain a content calendar to ensure consistent posting.
• Collaborate with the design and marketing teams to support campaigns and product launches.
• Monitor user engagement, respond to comments and messages, and manage online communities.
• Stay updated on platform trends, algorithm changes, and best practices.
• Assist in running paid social media campaigns (optional, depending on role).
• Identify and engage with influencers, brand advocates, and industry partners.

Requirements

• Bachelor’s Degree in Marketing, Communications, or a related field with 1 – 3 years of experience in social media management or a similar role.
• Proficiency in tools like Hootsuite, Buffer, Sprout Social, Later, or similar scheduling tools.
• Basic knowledge of graphic design (e.g., Canva, Adobe Creative Suite) and video editing.
• Strong understanding of social media KPIs and analytics tools (Meta Insights, Google Analytics, etc.).
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.