Latest Jobs at Hugo Technologies

WHAT YOU'LL BE DOING

• The Manager, Talent Sourcing will lead the redesign and execution of Hugo’s end-to-end sourcing engine — building a scalable, data-driven process for identifying, evaluating, and preparing top entry-level talent across Africa. This role is central to Hugo’s Talent Pipeline strategy, focusing on developing effective sourcing channels including partnerships, optimizing screening and assessments, improving data and analytics, and ensuring that only the most capable candidates advance into Hugo’s workforce pipeline.
• The ideal candidate combines strategic thinking, process discipline, and data literacy with the ability to operationalize excellence at scale.

Key Responsibilities

Sourcing Strategy Design and Execution

• Develop and implement a comprehensive sourcing strategy for entry-level candidates that aligns with Hugo’s global standards and evolving talent needs. Manage the circulation and administration of the Hugo Interest Form, ensuring consistent inflow and data quality.
• Identify, test, and optimize sourcing channels — including social platforms, referrals, campaigns, and institutional outreach.
• Establish a structured sourcing calendar and reporting cadence to track progress and outcomes.

Screening, Testing, and Assessments

• Oversee the administration of screening tools including proprietary and third-party , ensuring rigor, fairness, accuracy and cost efficiency.
• Implement proctored assessments and quality control measures to uphold candidate integrity and readiness standards.
• Collaborate with cross-functional stakeholders to enhance assessment frameworks and improve predictive validity.
• Monitor performance data to identify trends in candidate quality and pipeline conversion.

Identity, Document, and Background Verification.

• Coordinate the collection and review of candidate identity and credential documents.
• Manage relationships with third-party vendors conducting background checks and ensure timely completion and accuracy
• Maintain a secure and auditable process for candidate verification.

Data Analytics and Reporting

• Maintain a secure and auditable process for candidate verification
• Use analytics and BI tools to track sourcing performance, funnel conversion, and assessment outcomes.
• Generate insights to inform leadership decisions and continuous process improvement.
• Support the build of dashboards and data visualizations for executive reporting.

Process Design and Continuous Improvement

• Develop and document Standard Operating Procedures (SOPs) across all sourcing, screening, and verification stages
• Ensure process consistency, speed, and quality across candidate journeys.
• Collaborate with Product and Tech teams to recommend tools and platform improvements that streamline sourcing operations.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business, Psychology, or a related field.
• 5–8 years of experience in talent sourcing, assessment management, or recruitment operations, preferably in fast-scaling or tech-enabled organizations.
• Demonstrated success in building or optimizing sourcing systems and processes.
• Strong analytical and reporting capabilities; experience with Google Sheets, BI dashboards, or data visualization tools.
• Excellent communication and presentation skills (Google Slides, Docs).
• Exposure to global or multinational HR and talent standards is an advantage.

Key Attributes

• Detail-oriented, data-driven, and highly organized.
• Able to balance strategic design with operational execution.
• Curious and innovative, with a continuous improvement mindset.
• Excellent project management and follow-through skills.
• High personal integrity and commitment to candidate experience

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What You will be Doing

• As Senior Manager, Sales Operations, you will lead the structure, organization, and execution that powers Hugo’s mid market GTM engine. Reporting to the Head of Revenue Operations, you will oversee a small team of Sales Administrators and RevOps staff who execute critical sales motions including campaign execution, contact research, account prep, competitive intelligence gathering, sequencing builds, and outbound support.
• Your mandate is to bring clarity, order, and predictable execution to the revenue organization.
• You will build processes, strengthen systems, enforce standards, and ensure the sales team has the support they need to operate efficiently.
• You will manage incoming requests, translate them into structured workflows, and ensure your team delivers quality output on time.
• This role is ideal for someone who is deeply operational, people oriented, and thrives in a high velocity environment. You are part coach, part project manager, and part systems thinker.

Key Responsibilities
Team Leadership:

• Build, coach, and lead a small team of Sales Administrators and Sales Ops contributors.
• Establish clear expectations, workflows, and quality standards for task execution.
• Create a culture of accountability, accuracy, and speed.

Process and Project Management:

• Own and optimize the intake and prioritization process for all Sales Operations requests.
• Set up structured workflows for campaign builds, sequencing, contact acquisition, account enrichment, and competitive research.
• Ensure requests are completed with consistent quality and delivered on time.
• Develop documentation, SOPs, checklists, and templates that improve team efficiency.

Sales Technology Ownership:

• Own and administer Hugo’s sales technology stack including HubSpot, Monday.com, and connected systems.
• Partner with internal teams to ensure clean data hygiene and accurate reporting.
• Identify opportunities to simplify workflows or automate manual steps.

Pipeline and Performance Insights:

• Conduct recurring pipeline analysis to surface trends, gaps, and areas requiring focus.
• Deliver weekly reporting to Sales Leadership with clear insights and recommended actions.
• Monitor activity performance across outbound and inbound motions.

GTM Support:

• Support campaigns and motions targeting mid market digital native and B2B organizations.
• Ensure the sales team has the research, tools, and operational support needed for effective outreach.
• Coordinate with Marketing Operations on lead flows, contact quality, and segmentation when relevant.

Cross Functional Collaboration:

• Partner with the broader Revenue team to ensure alignment across campaigns and reporting.
• Work with RevOps leadership to improve the effectiveness of systems, dashboards, and process flows.

Requirements
Competencies:

• Strong people leader with a coaching mindset; able to develop early career talent into high performers.
• Organized operator with the ability to bring structure to ambiguous environments.
• Exceptional project management skills with strong follow through and attention to detail.
• Comfortable working with data, reporting, and pipeline analysis.
• Clear communicator who can translate complex requests into structured workflows.
• Technically confident with sales tools and systems including CRM and workflow platforms.
• Thrives in fast paced environments and enjoys solving operational challenges.

Experiences:

• Experience managing a Sales Operations or Sales Administration function is a plus.
• Experience working in or supporting mid market B2B or digital native companies preferred.
• Familiarity with HubSpot, Monday.com, and modern sales tech tools.
• Experience in BPO, professional services, or tech enabled services is a plus but not required.
• Africa First talent strongly encouraged to apply.