Jobs at Food Concepts Plc

Job Purpose

• The Training Administration Manager is responsible for the efficient and effective management of all administrative aspects of training programs across the Brand.
• This role plays a crucial part in supporting training delivery, tracking employee development, maintaining records, and ensuring compliance with operational standards.
• The ideal candidate will manage logistics, coordinate schedules, and liaise with internal teams to align training initiatives with organizational goals.

Core Responsibilities and Key Result Areas
Training Coordination & Scheduling:

• Develop and manage the annual training calendar, coordinating with trainers, operations & support office to schedule and execute programs.
• Oversee logistical arrangements for training sessions, including venue bookings, setup, and resource allocation.
• Collaborate with HR to ensure onboarding and continuous training for all new hires and existing staff, aligning with business goals.

Training Administration & Reporting:

• Maintain and update training records in Learning Management Systems (LMS), physical and other platforms, ensuring accuracy and timeliness.
• Compile reports on training attendance, completion rates, certification, and performance metrics.
• Conduct evaluations to assess program effectiveness, track ROI, and support continuous improvement.

Resource & Budget Management:

• Plan, monitor, and report on training budget, tracking expenses related to materials, venues, and instructor fees.
• Oversee the procurement, organization, and distribution of training materials, manuals, and equipment.
• Ensure adherence to budgetary constraints and make cost-effective decisions regarding resources.

Compliance & Quality Assurance:

• Ensure all training materials and content comply with company standards, industry regulations, and legal requirements.
• Work with Regional Training Managers and subject matter experts to keep training materials relevant, updated, and standardized across Brands.
• Conduct periodic audits of training programs and materials, recommending improvements to optimize training delivery.

Stakeholder Engagement:

• Liaise with Operations, HR, and other departments to ensure alignment with organizational priorities.
• Coordinate with external training providers, consultants, and industry bodies as needed e.g. ITF
• Full accountability for managing all aspects of Industrial Training Fund (ITF) compliance, including timely submissions, accurate documentation, and ensuring that all training initiatives align with ITF regulations to maximize organizational benefits.
• Provide regular updates to senior management on training activities, employee progress, and areas for development.

Team Leadership & Development:

• Lead, mentor, and develop the Training Administration team e.g. Interns to provide guidance and support to enhance their performance.
• Facilitate training for the administration team to ensure understanding of LMS, reporting processes, and compliance requirements.
• Foster a collaborative and efficient team culture aligned with the Brands values and objectives.

Key Performance Indicators

• Training schedule Adherence, Attendance & Completion Rates
• Learning Management system (LMS) proficiency
• Accuracy of Training Records
• Ability to Facilitate Training
• Compliance with Standards

Knowledge Requirements:

• Knowledge of Learning Management System
• Knowledge of Training Program Development & Delivery
• Budgeting & Financial Acumen
• Knowledge of Data Analytics & Reporting using Power BI

Job Specifications
Educational Requirements:

• A Bachelor’s Degree in Business Administration, Human Resources, Education, or a related field.

Professional Requirements:

• Professional certifications in Training, HR, or Project Management are advantageous

Experience Requirements:

• 3-4 years in training administration, learning and development, or human resources experience or similar role.

Decision Expectations:

• Training Schedule Adjustment
• Ensure efficient resource allocation
• Quality control and Compliance
• Budget Expenditure

Working Conditions:

• Jobholder typically work 40 hours per week, Monday to Friday, although this role may involve weekend or evening work. 

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Job Purpose

• To manage the various elements of the supply chain in such a manner that ensures goods and other inventory items are transported, stored and delivered on time and in good condition to the production units, the regional warehouse hubs and stores

Core Responsibilities and Key Result Areas
Warehouse Management:

• Strategically plan and manage logistics, warehouse, transportation and customer service in the inventory team
• Ensure timely receipt, storage and dispatch of goods
• Manage the logistics activities of the division including drivers and other ancillary staff while planning routes and processing shipments
• Maintain inventory control and management
• Ensure optimization of materials flow
• Ensure minimization of stock losses and receiving and or issuing lead times
• Meet cost, productivity, accuracy and timeliness targets
• Ensure control of all fixed and variable costs
• Work proactively with various departments to realize efficiencies and manage expectations

Risk Management:

• Minimize stock losses
• Ensure and monitor adherence to laws, regulations and OHS&E requirements
• Ensure receipt of goods in line with specifications on Purchase Orders
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Apply appropriate asset management procedures in order to achieve maximum return on assets
• Perform continuous evaluation of warehouse security and implementation of necessary measures to maintain safety of stock
• Develop preventative maintenance systems and contingency plans.
• Implement business continuity and resumption plans

Strategy and Advisory:

• Identify and implement cost saving measures to reduce Food Concepts’ cost of storing and handling goods/equipment
• Generate and and analyze reports at pre-defined and agreed intervals to aid decisions relating to inventory and working capital management
• Maintain metrics and analyze data to assess performance and implement improvement
• Supervise, coach and train the inventory team
• Active management of the warehouse annual expense budget

Key Performance Indicators

• Timeliness of delivery of stock items to various locations
• The quality/ yield of cost saving initiatives provided
• Quality of risk management/prevention of risk exposure in the warehouse

Knowledge Requirements:

• Knowledge of Inventory Management
• Knowledge of Cost management principles
• Knowledge of applicable legislations, as well as policies and procedures
• Demonstrates expertise in Warehouse and logistics management

Job Specifications
Educational Requirements:

• A good First Degree in Social / Management / Physical Sciences
• Possession of a Post graduate degree in Human Resources/Business Administration/Supply Chain Management or related field is an added advantage

Professional Requirements:

• Membership of the CIPS, CILS, CILCS, CISCOM, Lean Six Sigma or any other related professional qualification is required.

Experience Requirements:

• 5-6 years’ experience in a similar role, especially in the QSR/Food Industry sector

Decision Expectations:

• Negotiate competitive quote on logistics cost
• Maintain inventory control and management
• Performs continuous evaluation of warehouse security
• Implements safety measures to ensure safety of stock

Working Conditions:

• Jobholder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
• This role is both office and field(warehouse) based and has some occasional physical demands such as lifting stock items that weigh over 10kg if the need arises and walking round the warehouse to ensure the effective monitoring.

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Job Purpose

• To ensure specific projects are implemented efficiently, successfully and within the agreed terms of the project.

Core Responsibilities and Key Result Areas
Project Administration:

• Ensure project’s administrative and financial activities comply with rules and regulations
• Support development and preparation of result – oriented work plans, critical paths and other project management tools
• Provide support to the implementation of the internal standard operating procedures
• Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
• Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
• Support preparation of budgets and provide information for audit needs
• Arrange travel and hotel reservations, obtain necessary travel authorizations as required
• Provide administrative support to organization on conferences, workshops and retreats as required;
• Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property;
• Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution; and
• Maintain filing system ensuring safekeeping of confidential materials and documents.

 Key Performance Indicators

• Estimate of project completion
• Deviation of planned budget
• Percentage of milestone missed
• Cost variance.

 Knowledge Requirements:

• Good knowledge of administrative rules and regulations
• Knowledge of business process re-engineering, elaboration and implementation of new data management systems.

Job Specifications
Educational Requirements:

• A minimum of a Bachelor’s Degree in Business Administration, Public Administration or related field is required.

Professional Requirements:

• Possession of any relevant certification in accounting or finance is essential

Experience Requirements:

• Minimum of 2 years’ experience in similar role.

Decision Expectations:

• Provide effective administrative and logistics support to the project in compliance with rules and regulations policies and strategies
• Provide effective support in financial management focusing on quality assurance.

Working Conditions:

• Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is workload.