Latest Jobs at Green Africa

Job Role

• Develop and implement comprehensive brand marketing strategies to enhance brand visibility, recognition, and customer engagement.
• Create and maintain a consistent brand identity, ensuring all brand touchpoints align with the company's vision, values, and positioning.
• Collaborate with cross-functional teams, including Commercial Studios, Talent Management, to develop compelling brand campaigns and initiatives that resonate with the target audience.
• Manage and oversee all aspects of brand communication, including advertising, social media, content marketing, PR activities, and events.
• Monitor industry trends, competitor activities, and customer insights to identify opportunities for brand differentiation and market positioning.
• Develop and maintain strong relationships with media outlets, influencers, and industry partners to maximize brand exposure and secure positive media coverage.
• Lead crisis management and reputation management efforts, ensuring effective communication during challenging situations.
• Conduct market research and analysis to identify customer preferences, market opportunities, and emerging trends to inform brand strategies.
• Collaborate with internal stakeholders to ensure consistent brand messaging and alignment across all departments and touchpoints.
• Monitor and analyze brand performance metrics, track campaign effectiveness, and provide regular reports to senior management.

Qualifications

• Bachelor's Degree in any related field
• Proven track record of developing and executing successful brand marketing campaigns and initiatives.
• Creative thinking and a keen eye for design, ensuring consistent brand aesthetics across various platforms.
• Experience in managing media relations, PR activities, and crisis communication.
• Solid understanding of digital marketing channels, social media platforms, and content marketing strategies.
• Proactive and result-oriented mindset with the ability to work in a fast-paced, dynamic environment.
• Strategic mindset and creative problem-solving skillset
• Excellent communication skills, both written and verbal, with the ability to articulate brand messages clearly and effectively.

Must have skills:

• Creative thinking
• Brand Advocacy
• Relationship Building
• Communication
• Brand Strategy
• Stakeholder Management

Good to have skills:

• Analytical skills
• Leadership Charisma.

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Job Role

• Ensuring Operational Efficiency in terms of On Time Performance with the aim of achieving a turnaround time of 25 minutes and average monthly OTP of 80% or more
• Leveraging Green Africa’s services and brand equity as a reliable value carrier
• Ensuring adherence to Green Africa’s safety standards by all staff including 3rd party service providers and ramp drivers/ vehicles
• Ensuring implementation of SOPs as reflected in the approved Airport Services Manual and ensuring corrective and preventive actions for audit findings
• Liaising regularly with all stakeholders such as contact center, security, facilities & logistics, commercial studios and 3rd party service providers to achieve seamless daily operations and conduct effective service recovery for customers during IROPS
• Conducting monthly strategy meetings for achieving monthly, quarterly and yearly targets/goals (e.g. monthly KPIs for OTP, ancillary revenue and ticket sales, and other performance indicators to improve.

Qualifications

• Bachelor’s Degree or Higher Diploma in any field
• 5 years proven experience in Airport Operations
• IATA certification would be an advantage

Must have skills:

• Decision Making skills
• Ability to think outside the box
• Operational Technical Know-how
• Effective Team Management
• Customer Service Skills
• Effective communication

Good to have skills:

• Sales & marketing
• Proficiency in Microsoft Office Suites.

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Job Role

• Supervising resource utilization to meet Green Africa's standard while balancing customer service and accounting requirements
• Providing leadership and direction for assigned staff over a 7day shift covering all daily flights, to achieve departmental goals for productivity and quality
• Providing correct information regarding fares, ticketing, product knowledge and refunds to airport front level staff
• Maintaining accurate records and update PNR files
• Supervising all Reservations & Ticketing team activities in both back office and front desk to optimize all customer interactions into potential sales outcome
• Ensuring all agreed SLAs, safety standards and procedures are adhered to by all internal and external parties
• Ensuring all in-house teams and third parties adhere to agreed working practices/guidelines to ensure safe and on time turnaround

Qualifications

• Bachelor’s Degree or Higher Diploma in any field
• 2-3 years proven experience in a similar role 
• Advanced computer skills and high attention to detail 

Must have skills:

• Excellent communication and interpersonal
• High-level numeracy
• Must be willing to work outdoor weather conditions under time pressure
• Advanced computer skills and high attention to detail

Good to have skills:

• Problem-solving skill
• Attention to details
• Ability to remain calm personality in difficult situations
• Adaptability to varying weather conditions.