Latest Vacancies at SafiCare Integrated Solutions Ltd

Role Overview

• As Front Desk & Administrative Assistant, you will serve as the first point of contact for clients and visitors while providing essential administrative support to the operations team. You’ll help create positive first impressions and ensure smooth daily operations.

Key Responsibilities

Front Desk Operations

• Receive and attend to walk-in clients and visitors with professionalism
• Manage front desk communication and respond to basic inquiries
• Create a welcoming and organised reception environment
• Support appointment scheduling and visitor management

Administrative Support

• Assist with documentation, filing, and record-keeping tasks
• Support office organisation and daily administrative coordination
• Provide administrative assistance to management and other units as assigned
• Help maintain office supplies and operational readiness

Communication

• Handle phone calls and emails professionally
• Direct inquiries to appropriate team members
• Maintain communication logs as needed

Requirements

Education

• Minimum of OND/HND/Bachelor’s degree preferred

Skills & Competencies

• Good communication and interpersonal skills (essential)
• Professional appearance and customer-facing confidence
• Strong organisational skills and attention to detail
• Basic proficiency in office software (Microsoft Office/Google Workspace)
• Ability to manage multiple tasks simultaneously
• Friendly, approachable, and professional demeanour

Experience

• Administrative support or front desk experience is an advantage
• Customer service experience is a plus

Personal Attributes

• Punctuality and reliability
• Initiative and willingness to learn
• Team player with a positive attitude
• Integrity and professionalism

What We Offer

• Competitive monthly salary of ₦60,000 – ₦80,000
• Opportunity to grow with an emerging company
• Professional development and learning opportunities
• Supportive work environment
• Meaningful contribution to daily operations

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Role Overview

As Client Relations Officer, you will be the primary liaison between the company and its clients, managing relationships, coordinating service delivery, and ensuring outstanding customer experiences across all service offerings. You’ll play a vital role in building systems for client retention and satisfaction.

Key Responsibilities

Client Engagement & Communication

• Respond promptly and professionally to client inquiries and service requests.
• Support client onboarding processes and relationship management
• Coordinate communication related to service delivery
• Maintain regular client follow-up and touchpoints

Service Coordination

• Work with internal teams to ensure seamless service delivery
• Track and resolve client issues efficiently
• Support coordination across multiple service lines

Relationship Management

• Build and maintain strong client relationships
• Support client retention initiatives and satisfaction programs
• Maintain comprehensive client records and communication logs

Process Improvement

• Contribute to improving customer experience processes
• Identify opportunities to enhance service delivery
• Support the development of client engagement systems

Requirements

Education

• Degree or relevant experience in customer service, communications, or a related field

Experience

• Customer service or relationship management experience preferred
• Experience in client-facing roles is an advantage

Skills & Competencies

• Excellent verbal and written communication skills (essential)
• Strong interpersonal skills and emotional intelligence
• Problem-solving ability and conflict resolution skills
• Professional demeanor and client-centered mindset
• Ability to manage multiple client relationships simultaneously
• Initiative and proactive communication
• Integrity and discretion

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ROLE SUMMARY

• The Administrative & Finance Officer will support internal administration, office coordination, records management, bookkeeping, financial tracking, and operational reporting.
• This role is important for keeping our internal systems organised, ensuring financial accountability, and coordinating administrative and operational support across the organisation.

KEY RESPONSIBILITIES

Administrative Coordination

• Manage office administration and operational records
• Support documentation, filing systems, and administrative coordination
• Maintain organised records for operational and compliance purposes
• Assist with procurement and vendor coordination activities
• Coordinate office support functions and administrative processes
• Support management with operational reporting and office systems

Finance & Bookkeeping Support

• Maintain financial records and support bookkeeping activities
• Track income, expenses, invoices, and payment records
• Assist with budgeting and internal financial reporting
• Support reconciliations and expense tracking processes
• Maintain proper financial documentation and accountability systems
• Assist with payroll coordination and operational financial support

Operational Support

• Support internal reporting and operational coordination
• Assist with maintaining compliance and documentation systems
• Ensure accuracy and organisation of administrative records
• Contribute to efficient office operations and workflow systems
• Support management with administrative and operational tasks as assigned

REQUIREMENTS

Applicants should possess:

• Degree in Accounting, Finance, Business Administration, or related field
• Minimum of 2 years relevant administrative or finance experience preferred
• Proficiency in Excel and/or Google Sheets
• Basic bookkeeping and financial reporting knowledge
• Strong record-keeping and organisational skills
• Ability to manage confidential information with integrity
• Startup experience is an advantage

CORE COMPETENCIES

• Successful candidates should demonstrate:
• High level of accountability and professionalism
• Strong attention to detail
• Organisational and administrative efficiency
• Financial consciousness and integrity
• Ability to manage records accurately
• Strong communication and reporting skills

WORK ENVIRONMENT

This role is ideal for candidates who:

• Thrive in organised and structured environments
• Enjoy supporting operational systems and coordination
• Can manage multiple responsibilities effectively
• Are interested in contributing to a growing startup environment
• Value accountability, efficiency, and professionalism

PERFORMANCE EVALUATION

• Performance will be reviewed based on:
• Accuracy of financial and operational records
• Administrative coordination efficiency
• Timeliness and quality of reporting
• Organisation and maintenance of documentation systems
• Contribution to operational efficiency and internal processes

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ROLE SUMMARY

• The HR & Workforce Support Officer will support the development and execution of the company’s recruitment, staffing, workforce support, and HR retainership operations.
• This role is central to building structured people systems, supporting workforce coordination, and contributing to both internal and client-facing HR operations.
• The ideal candidate should be organised, proactive, professional, and able to support HR systems development in a growing startup environment.

KEY RESPONSIBILITIES

Recruitment & Workforce Coordination

• Coordinate recruitment activities, including sourcing, screening, shortlisting, and interview support
• Assist with candidate assessment and workforce selection processes
• Support onboarding and orientation activities for staff and candidates
• Coordinate workforce deployment and staffing support activities
• Assist with workforce coordination for client staffing engagements

HR Administration & Documentation

• Maintain personnel records and HR documentation systems
• Support development and implementation of HR systems, policies, and SOPs
• Monitor staff attendance and workforce-related reporting processes
• Maintain organised workforce databases and documentation records
• Support confidential HR documentation and reporting activities

Employee Support & Performance Coordination

• Support employee engagement and workforce support activities
• Assist with performance tracking and workforce monitoring systems
• Support HR retainership deliverables for client organisations
• Contribute to the continuous improvement of internal people systems
• Support professional communication across teams and workforce personnel

REQUIREMENTS

Applicants should possess:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field
• Relevant HR certification preferred (CIPM or equivalent strongly preferred)
• Minimum of 2 years relevant HR or recruitment experience preferred
• Understanding of recruitment processes and HR administration
• Strong documentation, reporting, and organisational skills
• Strong communication and professional judgment
• Ability to work effectively within a startup environment and contribute to building systems

CORE COMPETENCIES

• Successful candidates should demonstrate:
• Integrity and professionalism
• Strong communication and interpersonal skills
• Problem-solving ability
• Initiative and systems-thinking mindset
• Ability to manage confidential information responsibly
• Alignment with structured, service-oriented operations

WORK ENVIRONMENT

• This role is ideal for candidates who:
• Enjoy building systems and processes
• Are comfortable working in evolving operational environments
• Can balance structure with adaptability
• Are interested in long-term organisational growth and workforce development
• Can work collaboratively across internal and external teams

PERFORMANCE EVALUATION

• Performance will be reviewed based on:
• Recruitment coordination effectiveness
• Accuracy of HR documentation and reporting
• Workforce coordination efficiency
• Timeliness and professionalism of task execution
• Contribution to operational system development
• Ability to support client workforce engagements effectively

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KEY RESPONSIBILITIES

Digital Marketing

• Support and manage social media activities
• Promote company services across digital platforms
• Assist with content creation and audience engagement
• Generate inbound business leads online
• Respond professionally to online enquiries
• Support online visibility and marketing efforts
• Field Marketing & Business Development
• Visit businesses and organisations to introduce company services
• Conduct market outreach and lead generation activities
• Distribute marketing materials and company information
• Schedule meetings and follow-ups with prospective clients
• Support conversion of leads into paying clients

General Duties

• Meet assigned weekly and monthly targets
• Maintain accurate lead and client interaction records
• Submit weekly activity reports
• Represent the organisation professionally
• Collaborate effectively with internal teams

QUALIFICATIONS & REQUIREMENTS

Applicants should possess:

• OND / HND / B.Sc in any discipline
• Strong communication and interpersonal skills
• Confidence in engaging with individuals and businesses
• Basic understanding of social media and digital engagement
• Ability to work independently and collaboratively
• Willingness to participate in both field and digital marketing activities

Added Advantage:

• Experience in sales, marketing, customer service, or business development
• Knowledge of digital marketing tools and social media management
• Ability to create basic promotional content