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  • Posted: Nov 15, 2021
    Deadline: Nov 30, 2021
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    Welcome to Platinum Careers, leaders in professional HR Services. Over the years we have supported many of the country’s top organizations to recruit, source and manage the highly-skilled talent they need to succeed in an increasingly competitive world. Global Reach, Local Touch We are a Human resource consulting company with head office in Ikoyi...
    Read more about this company

     

    CRM Specialist ( Html & CSS Coding)

    CRM Specialist (HTML and CSS coding)

    Our Client is  looking for an enthusiastic CRM Specialist to join their team. The ideal candidate will have a passion for CRM and marketing. This position will be responsible for the implementation of personalized, multichannel CRM campaigns, supporting the company’s strategic direction and objectives on a global scale.

    This role reports to our Senior CRM Manager.

    What you will do: 

    Working closely with the CRM Specialists, development and up keep of multi-channel CRM projects delivering highly personalised and innovative communications spanning emails, push notifications and in-app pushes.

    Creation of emails using HTML and CSS coding, candidates must show creativity when designing and developing templates.

    Development and analysis of test and learn strategy to optimise communications effectiveness; feeding all insights gained from regular reporting back to create a continuous process of testing and refinement.

    Liaise with cross functional teams to highlight areas of improvement in the process and apply fixes/efficiencies wherever possible

    Skill Requirements

    • Bachelor degree in Marketing, Business Management or equivalent programs beneficial
    • 4 years’ experience in online marketing, in a CRM capacity, with a large focus on data management and insights
    • Experience in the travel industry advantageous, but not essential
    • CRM experience in an eCommerce environment highly advantageous
    • Proven audit trail of past success
    • Excellent written English and communication skills
    • Computer skills with standard programs like G-Suite
    • HTML coding (specifically for email compatibility) preferably Watson/Silverpop & Litmus
    • HTML coding for landing pages (basic understanding to assist in changes when necessary)
    • Working knowledge of ESP (Email Service Provider) functionality

    Data: SQL query skills, Watson or other CRM tools, Google Analytics, Tableau encouraged
    Personal Competencies

    • High energy levels
    • Data-centric /  data driven
    • Proactive mindset
    • Entrepreneurial spirit
    • Team player
    • Good sense of humour
    • Ideas generator
    • Self-motivated and enthusiastic
    • Willingness to learn and take on new challenges
    • Organised, time management skills – able to multitask
    • Diligent with high attention to details
    • Ability to adapt, solve problems and provide solutions
    • Project management and coordination between teams
    • Meet requirements but continually exceed expectations

    What we are looking for: 

    • HTML and CSS skills required.
    • Reporting and analysis skills, an essential.
    • Passion to learn and progress in CRM marketing.
    • Quality, accuracy and attention to detail are critical.
    • Ability to work independently or as part of a team to ensure the job gets done. 
    • Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues and others at all levels. 
    • Able to effectively prioritize workload, set up systems to organize and manage administrative work.

    go to method of application »

    HR & Legal Manager

    JOB DESCRIPTION

    The following document outlines your key responsibilities & duties inclusive of the skill set required of this role. As your career progresses within the company we expect you to grow and develop in your role. Any major changes in your Job Description will be consulted with you where after necessary changes to your Job Description will be made. This Job Description and Key Performance Areas/Indicators will provide you with a robust guide of your expected level of performance.

    PURPOSE OF ROLE (LEGAL)

    • The purpose of this role will be to objectively and independently support the Team in Nigeria, with all industry relations and compliance related functions
    • Responsible for ensuring that the respective local industry regulations and legal requirements are met and complied with, including those defined and required internally
    • Responsible for managing industry stakeholder relationships
    • Responsible for managing external legal counsel relationships
    • Responsible for all internal legal document management
    • Take over management of all Customer cases once they have been escalated to external lawyers

    PURPOSE OF ROLE (HR)

    The HR administrator is responsible for the day-to-day management of assigned People Team operations functions. Including alignment of business objectives, the administration of policies, procedures and programmes relating to the organisation's employees, staff welfare, creation and enforcement of policies and so forth..

    To work closely with the HR team in ensuring the execution of high quality and error free handling regarding people related tasks as well as fostering a positive culture in which the Group will benefit.

    PURPOSE OF ROLE (PAYROLL)

    Payroll administers the activities relating to the company payroll, benefits, processing, developing ,implementing and monitoring (e.g. performing internal audit and control procedures to ensure that all salaries and taxes are accurate, basic employment legislation is adhered to, leave/sick audits etc.). The individual will be the company’s subject matter expert with all payroll, benefits and HRIS System.

    KEY PERFORMANCE AREA(HR)

    KEY PERFORMANCE INDICATOR

    Attraction

    Build employer brand by publicising the culture, benefits, and other unique facets on various platforms such as our website, LinkedIn etc.

    Recruitment

    • Headhunt or otherwise actively recruit high quality candidates for Nigeria’s open positions.
    • Effectively manage applicant pool, and develop a candidate pool that can be recruited from over time.
    • Training delivery to all hiring managers on how to Select, Vett and Interview candidates endeavouring to impart skills in line with best practice both in accordance with company policy and the groups staffing objectives.
    • Management of Talent Acquisition Team across all regional offices.
    • Management of Third Party Talent Acquisition for all subsidiary businesses.
    • Training of all people managers relating to Talent Acquisition and Interviewing techniques.

    Onboarding

    Adopt the Company’s onboarding program, starting with Company Orientation, and working closely with HR Team members and Business Unit leaders to provide a clear road map for new and existing hires to reach their personal and professional goals.

    Development & Retention

    • Working alongside the HR (People) Team and to role out and monitor the development plans.
    • Providing training to the Business Unit Leaders in how to manage their people as well as various HR guidelines training.
    • Monitoring the Application of these processes to ensure a longer retention of top performing staff members and effectively ascertain the Business Unit Leaders performance in this regard.

    Seperation

    • Being available to perform exit interviews
    • Working closely with HR (People) team members to optimize the questions asked within the said interviews in order to ascertain the most objective and rich feedback.
    • Collation of common themes from exit interview feedback and implementing action to address company performance in those areas.
    • Working closely with the HR Team members as well as Business unit leaders on information received from exit interviews in increasing the unit performance.
    • Regarding disciplinary action, training to be provided to Business Unit Leaders on circumstances leading to dismissal based on Company policy, Labour Law as well as the basic conditions of employment.

    KEY PERFORMANCE AREA

    Payroll

    • Process payroll for all employees: including reviewing and importing information from relevant departments;
    • entering tax and direct deposit information, administering regulatory requirements, e.g., garnishments, tax levies, and support orders, and other adjustments to pay as necessary.
    • Implement and maintain payroll best practices to improve efficiency and consult with the full HR team to improve payroll and HRIS processes.
    • Evaluate and implement payroll/HRIS systems upgrades and changes.
    • Prepare relevant statutory reports and submit accordingly.
    • Respond to all pension claims in a timely manner.
    • Maintain employee records in payroll/HRIS systems.
    • Administer the time and attendance policy and paid leave policy for all employees.

    Any other assigned tasks.

    KEY PERFORMANCE AREA (LEGAL)

    KEY PERFORMANCE INDICATORS

    • Elementary legal work and external
    • Assist with elementary legal work, inter alia -
    • Raising concerns/risks lawyers
    • Ensuring the document is signed by the correct person with the relevant authority
    • Identifying circumstances where external legal assistance/advice is required or where Head Office Legal Support is required
    • Assist to manage the relationship with external legal counsel if retained as well as source and develop new relationships
    • Applicable Nigerian laws/regulations
    • Assist to ensure that Company (Nigeria) is compliant with all applicable laws/regulations.
    • Assist to create plans to manage a crisis or compliance violation in conjunction with the Head Office Legal Team.

    General/Other

    • Other adhoc legal/ industry related assistance to various teams as requested.
    • Educate and train employees on various legal/regulatory/industry matters and practices.
    • Collaborate with external auditors and HR when needed.
    • Address employee concerns or questions on legal compliance.
    • Keep abreast of internal standards and business goals.

    Any other assigned tasks.

    EXPERIENCE/QUALIFICATION/ CERTIFICATIONS

    • Minimum 5 years’ experience as a lawyer/paralegal
    • BSc/BA in law, HR, finance, business administration or a related field Or other relevant qualification
    • Proven experience as a Compliance Officer or Compliance Manager will be advantageous
    • Experience within the Travel industry will be advantageous

    KNOWLEDGE AND SKILLS REQUIREMENTS

    • Software: MS Word, MS Excel, Ms Outlook, MS PowerPoint, Google Drive, Google Sheets
    • Strong risk assessment/audit capabilities with hands on experience
    • Business acumen
    • Ability to feedback on governance, risk and compliance issues in a structured manner Proven ability to assess risks and controls and to identify solutions to reduce risk

    PERSONAL COMPETENCY REQUIREMENTS

    • Ability to follow set procedures
    • Time Management
    • Self motivated
    • Being able to multitask
    • Be proactive with a positive approach
    • Ability to adapt to change
    • Team player and the ability to collaborate across employees with other teams
    • Adherence to Principles and Values and demonstrate Integrity and professional ethics
    • Excellent written and verbal communication skills
    • Demonstrate initiative and commitment for results and the ability to set priorities and manage multiple initiatives
    • Ability to adjust to changing priorities while multitasking effectively
    • Time management and ability to work under pressure
    • Quality and detail orientation; pro-active and practices sense of urgency
    • Highly organised with the ability to work unsupervised and effectively prioritise
    • Demonstrates required analytical skills and the ability to create useful and actionable reports from data.
    • Possess a creative outlook with a problem-solving attitude.

    go to method of application »

    Accounts Payable Officer

    Job Summary

    • Reconciliation of cash receipting and control for walk-in clients at travel centre
    • Proper filing of all accounting documents.
    • Submission of weekly bank balances and cash flow preparation
    • Internal sales and bank statement monthly reconciliation
    • Payment and reporting for all customer refunds types including excess payments, unused tickets, voided tickets etc.
    • Payment and reporting of monthly commission to Affiliate partners
    • Payment of staff monthly internet & phone allowance subscription.
    • Payment of daily expenses upon approval including the daily payment of IATA
    • Treat and respond to all escalations related to chargebacks
    • Timely payment of approved vendor invoices
    • Ensure the timely and efficient processing of supplier invoices and staff advance.

    Key Duties And Responsibilities

    • Review supplier invoices and supporting documents against invoice processing checklist in order to establish completeness and validity of details.
    • Match supplier invoices to purchase orders prior to processing to ensure consistency and identify errors/discrepancies/irregularities.
    • Proactively notify Head, Plant Finance of any irregularity in invoices/bills from third party.
    • Assist in ensuring that all suppliers’ statements of accounts are reconciled to the sub-ledgers before forwarding supplier invoices and supporting documents for payment processing.
    • Respond to supplier enquires regarding payment processing.
    • Ensure suppliers’ sub-ledger accounts are prepared and reconciled to the general ledger on a monthly basis.
    • Provide inputs into the review of existing invoice processing policies and procedures.
    • Maintain ageing report of debt and outstanding payments to suppliers.
    • Maintain an accurate and up-to-date record of all invoices received from suppliers/vendors.
    • Maintain a comprehensive record of all approved invoices, bills and payment supports.
    • Perform any other duties as may be assigned by Head of Finance
    • Receive staff advance requests, carry out initial review and forward Deputy Head of Finance for further verification and approval.
    • Receive staff advance retirements and maintain complete documentation of all transactions.

    Educational and Work Experience

    • B.Sc. or HND in Finance/ Accounting
    • Professional certification in Accounting (ACA, ACCA) is an added advantage
    • 1 – 3 years relevant work experience in Accounting or Finance function.

    Skills And Competencies

    • Good knowledge and understanding of finance best practices, IFRS and other applicable accounting standards.
    • Basic knowledge of accounting packages and systems, preferably SAP.
    • Good organisational skills.
    • Good data gathering, analysis and problem solving skills
    • High ethical standards and integrity.
    • Proficiency in the use of MS Office tools.
    • Good communication and interpersonal skills.

    Method of Application

    Interested and qualified? Go to Platinum Careers on platinum-careers.com to apply

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