Latest Vacancies at Dang Lifestyle Limited

Team Support: 

• Assist the Inventory Coordinator in providing guidance and support to the inventory team, including Inventory Associates and Inventory Assistants. 
• Collaborate with the Inventory Coordinator to assign tasks and responsibilities to inventory team members based on workload and priorities. 

Inventory Control and Accuracy: 

• Participate in regular audits and cycle counts to maintain inventory accuracy and integrity. 
• Support the Inventory Coordinator in implementing corrective actions to address inventory discrepancies and minimize errors. 
• Ensure compliance with inventory control procedures and standards to prevent stockouts and overstocks. 

Inventory Replenishment: 

• Assist in monitoring inventory levels and collaborating with the procurement team to manage inventory replenishment. 
• Support the Inventory Coordinator in coordinating purchase orders and adjusting replenishment schedules as needed to maintain optimal stock levels. 

Process Support: 

• Identify opportunities for process improvements and efficiency enhancements in inventory management. 
• Assist in implementing best practices and standardized procedures to streamline inventory workflows. 
• Collaborate with cross-functional teams to address inventory-related challenges and optimize processes. 

SKILLS 

TECHNICAL SKILLS 

• Proficiency in inventory management software systems (e.g., ERP systems, inventory tracking software). 
• Strong analytical skills for inventory analysis and forecasting. 
• Knowledge of inventory control principles and best practices. 
• Familiarity with warehouse management systems and procedures. 

SOFT SKILLS 

• Collaboration and teamwork abilities to work effectively with cross-functional teams. 
• Excellent communication and interpersonal skills for interacting with internal teams and external stakeholders. 
• Problem-solving skills to address inventory-related challenges and implement solutions. 
• Time management and organizational skills to prioritize tasks and meet deadlines.  

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Strategy Development: 

• Assist in developing and implementing comprehensive marketing strategies to achieve business objectives and drive brand growth. 
• Conduct market research and competitive analysis to identify opportunities, trends, and consumer insights. 
• Collaborate with cross-functional teams to align marketing efforts with product launches, sales initiatives, and corporate objectives. 

Campaign Management: 

• Manage the planning, execution, and optimization of marketing campaigns across various channels, including digital, social media, print, and events. 
• Coordinate with internal teams, agencies, and vendors to develop creative assets, messaging, and promotional materials. 
• Monitor campaign performance and KPIs and analyze data to evaluate effectiveness and make data-driven decisions. 

Content Creation: 

• Develop and curate compelling content for marketing materials, including website, social media, email campaigns, and advertising. 
• Ensure consistency in brand messaging, tone, and visual identity across all marketing channels. 
• Collaborate with creative teams to produce high-quality content that resonates with target audiences and drives engagement. 

Digital Marketing: 

• Oversee digital marketing initiatives, including website optimization, SEO/SEM, email marketing, and online advertising. 
• Monitor digital analytics and KPIs to track performance, identify trends, and optimize strategies for maximum impact. 
• Stay informed about digital marketing trends, best practices, and emerging technologies to drive innovation and growth. 

SKILLS 

TECHNICAL SKILLS 

• Proficiency in marketing automation and CRM platforms (e.g., HubSpot, Salesforce) for campaign management and lead generation. 
• Strong analytical skills for data interpretation, campaign performance analysis, and ROI measurement. 
• Knowledge of digital marketing tools and technologies, including SEO tools, Google Analytics, and social media management platforms. 
• Familiarity with graphic design software (e.g., Adobe Creative Suite) for content creation and asset development. 

SOFT SKILLS 

• Leadership and team management abilities to lead and motivate a marketing team to achieve goals and objectives. 
• Excellent communication and presentation skills for articulating marketing strategies, ideas, and recommendations. 
• Strategic thinking and problem-solving abilities to develop innovative marketing solutions and overcome challenges. 
• Collaboration and relationship-building skills to work effectively with internal teams, external partners, and stakeholders. 

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Client Support and Assistance: 

• Assist the Lead Aesthetician in conducting client consultations to assess skincare concerns, goals, and preferences. 
• Prepare treatment rooms, equipment, and supplies for skincare services, ensuring cleanliness, organization, and readiness. 
• Provide personalized assistance and support to clients during treatments, ensuring their comfort, safety, and satisfaction. 

Skincare Treatments and Services: 

• Perform a variety of skincare treatments under the guidance and supervision of the Lead Aesthetician, including facials, exfoliation, extractions, and mask applications. 
• Adhere to established protocols, procedures, and treatment plans to deliver consistent and high-quality services to clients. 
• Assist in educating clients on skincare products, home care regimens, and post-treatment care instructions as directed by the Lead Aesthetician. 

Product Knowledge and Sales Support: 

• Learn about skincare product lines, ingredients, and benefits to assist clients in selecting appropriate products and treatments. 
• Support retail sales efforts by recommending skincare products based on client needs, providing product information, and assisting with product demonstrations. 
• Maintain cleanliness and organization in retail areas, ensuring products are neatly displayed, properly labeled, and stocked as needed. 

Administrative Support: 

• Assist in scheduling client appointments, managing bookings, and maintaining accurate client records and treatment histories. 
• Handle administrative tasks such as answering phone calls, responding to emails, and processing payments with professionalism and efficiency. 
• Collaborate with the front desk staff and other team members to ensure smooth and seamless operations in the spa or salon environment. 

SKILLS 

TECHNICAL SKILLS 

• Basic knowledge of skincare treatments, techniques, and products, with a willingness to learn and develop expertise under the guidance of the Lead Aesthetician. 
• Familiarity with skincare equipment and tools used in facial treatments, such as steamers, extractors, and LED devices. 
• Proficiency in maintaining cleanliness, hygiene, and safety standards in treatment rooms and workspaces. 
• Ability to follow instructions, protocols, and treatment plans accurately and efficiently. 

SOFT SKILLS 

• Excellent communication and interpersonal skills, with a friendly and professional demeanor and the ability to build rapport with clients. 
• Customer service orientation, with a genuine desire to help clients achieve their skincare goals and enhance their overall well-being. 
• Team player mentality, with a willingness to support colleagues, take direction from the Lead Aesthetician, and contribute to a positive and collaborative work environment. 
• Attention to detail and organizational skills, with the ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment. 
• Adaptability and eagerness to learn, with a proactive and enthusiastic attitude toward professional development and skill enhancement. 

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Customer Assistance and Support: 

• Respond promptly to customer inquiries via phone, email, or chat, providing accurate information, assistance, and resolution to address their needs and concerns. 
• Assist customers with product inquiries, order tracking, returns, and other service-related issues, demonstrating empathy, patience, and professionalism in every interaction. 
• Escalate complex or unresolved issues to the Junior Customer Service Representative or appropriate team members for further investigation and resolution. 

Order Processing and Management: 

• Process customer orders, cancellations, and modifications accurately and efficiently, ensuring timely fulfillment and delivery in compliance with company policies and procedures. 
• Collaborate with logistics, warehouse, and other departments to address order-related issues, track shipments, and ensure a seamless customer experience from purchase to delivery. 
• Keep accurate records of customer interactions, inquiries, and transactions in the CRM system, maintaining data integrity and accessibility for future reference and analysis. 

Product Knowledge and Assistance: 

• Develop a basic understanding of our product offerings, features, benefits, and usage instructions to assist customers effectively and provide informed recommendations. 
• Stay informed about new product launches, promotions, and marketing campaigns to inform customers and drive sales through upselling and cross-selling opportunities. 
• Participate in product training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills. 

Problem Resolution and Conflict Management: 

• Address customer complaints, feedback, and escalations in a timely and professional manner, striving to resolve issues to the customer\'s satisfaction while upholding company policies and guidelines. 
• Identify recurring issues or trends in customer feedback and communicate them to the Junior Customer Service Representative or management team for further analysis and action. 
• Maintain composure and professionalism in challenging situations, de-escalating tense interactions and finding mutually beneficial solutions for customers and the company. 

Team Collaboration and Support: 

• Collaborate with team members to share knowledge, best practices, and insights to improve service quality and efficiency. 
• Support team goals and initiatives, such as achieving performance targets, improving customer satisfaction scores, and driving continuous improvement in service delivery. 
• Assist with training new team members, sharing on-the-job experiences, and providing support to help them acclimate to their roles and responsibilities. 

SKILLS 

TECHNICAL SKILLS 

• Basic understanding of customer service principles, practices, and techniques, with a willingness to learn and develop proficiency in handling customer inquiries and resolving issues. 
• Familiarity with CRM systems, contact center software, and other customer service tools and platforms used to manage customer interactions and data. 
• Proficiency in using Microsoft Office applications (Word, Excel, Outlook) to create documents, manage emails, and perform basic data entry tasks. 

SOFT SKILLS 

• Excellent communication and interpersonal skills, with the ability to build rapport, listen actively, and communicate effectively with customers from diverse backgrounds and cultures. 
• Customer-focused mindset, with a genuine desire to help customers, solve problems, and deliver exceptional service experiences that exceed their expectations. 
• Adaptability and resilience, with the ability to thrive in a fast-paced, dynamic environment, handle multiple tasks simultaneously, and maintain composure under pressure. 
• Team player mentality, with a willingness to collaborate, support colleagues, and contribute to a positive and inclusive team culture. 
• Attention to detail and organizational skills, with a commitment to accuracy, completeness, and timeliness in managing customer inquiries, documentation, and follow-up activities. 

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Administrative Support: 

• Assist with administrative tasks such as filing, scanning, photocopying, and organizing procurement documents and records. 
• Maintain procurement files and databases, ensuring accuracy, completeness, and confidentiality of information. 
• Coordinate meetings, appointments, and travel arrangements for procurement team members as needed.. 

Data Entry and Documentation: 

• Enter procurement data, purchase orders, invoices, and other transactional information into procurement systems or databases. 
• Prepare and distribute procurement-related documents, correspondence, and reports to internal stakeholders and suppliers. 
• Assist in updating and maintaining procurement-related documentation, including contracts, agreements, and vendor profiles. 

Communication and Coordination: 

• Liaise with internal stakeholders and external suppliers to collect, verify, and update procurement-related information. 
• Respond to inquiries, requests for information, and routine correspondence in a timely and professional manner. 
• Coordinate with shipping and receiving departments to track order status, resolve delivery issues, and ensure on-time receipt of goods. 

SKILLS 

TECHNICAL SKILLS 

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) for data entry, document management, and communication. 
• Familiarity with procurement software systems or databases is beneficial but not required. 

SOFT SKILLS 

• Strong organizational skills and attention to detail in performing administrative tasks and data entry. 
• Effective communication and interpersonal skills for interacting with internal stakeholders and external suppliers. 
• Ability to prioritize tasks, manage time efficiently, and meet deadlines in a fast-paced environment. 
• Willingness to learn and adapt to new processes, procedures, and technologies.