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  • Posted: Mar 2, 2022
    Deadline: Not specified
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  • Talentsquare is on a mission to make human resource the number one priority for every business in Africa and the wider community. We partner with stakeholders to understand how best to develop and place talents, improving how people launch out in their careers, build or learn to develop their skills.
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    Fashion Retail - Sales Associates

    Job Description

    You will be a part of the store operations team. The objective of your role is to maximize commercial performance whilst providing the best customer experience for and ensuring that customers get a positive first impression.

    You will be expected to:

    • Participate in stock management and control

    • Assist shoppers locate the clothing items they desire

    • Perform cash processing and card payments

    • Stock shelves with goods

    • Answer queries from shoppers

    • Guide and give advice to customers on clothing selection

    • Deal with customer refunds

    • Ensure the store clean and tidy

    • Work within established guidelines with the company brand

    • Attach price tags to merchandise

    • Receive and store stock.

    Qualifications

    REQUIREMENTS

    Generic;

    • Ability to take the initiative 

    • Team player with a sense of team spirit  

    • Ability to build external and internal relationships and partnerships 

    • Exhibits professionalism 

    • Ability to plan and prioritize with patience 

    • Understanding of different cultures in the work environment 

    • Ability to manage multiple tasks and deliver to  deadlines 

    • Takes responsibility for solving problems 

    • Emotionally intelligent

    • Prepared to challenge and be challenged 

    • Accountable and responsible 

    • Communicate effectively and openly 

    • Listens

    • Continually looks for efficiency gains, shares best practice and suggests process improvements 

    Must Haves:

    • Proven work experience as a Retail Sales Associate, Sales Representative or similar role will be needed in this role

    • Basic understanding of sales principles and customer service practices

    • Proficiency in English

    • Basic Math skills

    • Working knowledge of customer and market dynamics and requirements

    • Track record of over-achieving sales quota

    • Hands-on experience with POS transactions/retail software, payment system

    • Familiarity with inventory procedures

    • Solid communication and interpersonal skills

    • A friendly and energetic personality with customer service focus

    • Ability to perform under pressure and address complaints in a timely manner

    • Availability to work flexible shifts

    • OND/HND degree

    Additional Information

    Note: Advisable for applicant/candidates to stay within proximity of  job location. 

    Salary Range: From 60,000 (for OND) - upwards

    Additional benefits: HMO, Paid leave and performance-based bonuses (Add-ons after probation)

    go to method of application »

    Store Manager (Fashion Retail)

    Job Description

    We are looking for a results-driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

    RESPONSIBILITIES

    • Ensure high levels of customers satisfaction through excellent service

    • Complete store administration and ensure compliance with processes and procedures

    • Maintain outstanding store condition and visual merchandising standards

    • Report on buying trends, customer needs etc.

    • Propose innovative ideas to increase sales

    • Maintain records of daily expenses

    • Sending invoices to custom order clients

    • Undertake store administration duties such as managing store budgets and updating financial records.

    • Monitor inventory levels and order new items.

    Qualifications

    • A minimum of 2-3 years of experience working in a retail environment, ideally a year in a supervisory capacity

    • Experience in fashion (design) will be a plus.

    • Excellent customer management skills

    • Strong organizational skills

    • Proficiency in Microsoft Office Skills

    • Good communication and interpersonal skills

    Additional Information

    Note: Advisable for applicant/candidates to stay within proximity of job location. 

    Salary: 70,000.00 - 150,000 (negotiable upwards based on years of experience and technical skillset)

    go to method of application »

    e-Commerce Specialist

    Job Description

    We currently have an exciting role for an experienced e-Commerce Specialist to support our client's e-commerce website. As the e-Commerce Specialist, you will be responsible for the management and maintenance of the e-commerce website. You will be expected to deliver the digital strategy and provide a superior e-Commerce experience.

    Your key responsibilities will include:

    • Drive online sales to help meet financial targets.

    • Ensure the experience for the online customer is reflective of the brand & customer service values.

    • End-to-end management of new product uploads, including copywriting, coordinating photography, and inventory management

    • Ensure product enrichment is managed efficiently, with strong attention to detail, and in a timely manner

    • Online product merchandising and daily review of the site to ensure all product content is current, accurate, relevant, and aligned with digital merchandising and content strategy

    • Maintain the management categorization of all products on-site, regularly updating new arrivals, best sellers, and sale products. 

    • Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.

    • Collaborate and liaise with the management team to understand product delivery dates and SOH across the retail stores to manage online product enrichment processes and timelines.

    • Support marketing campaigns, product launches, and retail activities with regular and relevant content updates.

    • Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.

    • Be a subject matter expert to assigned product categories.

    • Identify SEO best practices regarding inventory, pre-orders, and pricing policies.

    • Ability to multitask and meet deadlines while maintaining attention to detail.

    Qualifications

    • Demonstrated 3 years minimum in e-commerce management experience in a similar role

    • E-store Operations background (Magento experience highly regarded)

    • Experience or understanding of the fashion retail industry or e-Commerce background in the fashion category is highly regarded

    • Excellent written and verbal communication skills with the ability to foster strong relationships with key stakeholders

    • Exceptional organizational skills with a strong ability to prioritize and meet deadlines

    • Highly self-driven with an initiative to be hands-on to support the wider team

    • Knowledgeable of the e-Commerce space that includes marketing strategies, product development, competitive strategies, consumer research, industry trends, and usability best practices.

    • Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.

    • Familiarity with web design and a keen eye for detail.

    go to method of application »

    Warehouse Assistant

    Job Description

    We are looking for a capable Warehouse Assistant to support our client’s warehouse operations. The warehouse assistant will be responsible for ensuring inventory is processed, organized, and stored. The warehouse assistant will also package, scan, and prepare orders for delivery. The ideal candidate is comfortable working on their feet, focused on meeting quotas, and experienced in inventory software and databases. He/She will also be undertake the below responsibilities:

    • Move inventory and materials across facilities

    • Process inventory for delivery

    • Sort, organize and store inventory in the proper location

    • Package items and label correctly

    • Scan delivered items and ensure quality

    • Report damaged or missing inventory to supervisors

    • Stack and organize large bulk items

    • Remove inventory from trucks or shipping and delivery to proper location

    • Update logs and documentation for inventory processing

    • Move materials from facilities to workstations, pick-up locations, or other locations

    • Ensure workspace is free of debris and remove safety hazards from aisles

    • Work as an active team member to complete team goals

    • Prepare documentation and inventory for audits

    Qualifications

    • Minimum of High school degree (SSCE)

    • License or certification as dictated by the state to operate heavy machinery as needed

    • Physically able to stand, sit, move, squat, walk, and climb during the course of the shift

    • Physically able to lift heavy packages

    • Excellent verbal and written communication skills

    • Able to work in a fast-paced environment

    • Familiarity with inventory software (or use of Microsoft excel), and ability to upload data into the company system

    • Able to work independently

    • Pays attention to detail and monitors the quality of inventory

    • Highly organized and able to store items efficiently

    • Must follow all health and safety procedures and regulations as dictated by the organization and the state

    Additional Information

    This is a full-time position with Warehouse location at Osapa, Lekki - Lagos.

    Salary: N60,000/net (Monthly)

    Method of Application

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