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Talentsquare is on a mission to make human resource the number one priority for every business in Africa and the wider community. We partner with stakeholders to understand how best to develop and place talents, improving how people launch out in their careers, build or learn to develop their skills.
Job Description
You will be a part of the store operations team. The objective of your role is to maximize commercial performance whilst providing the best customer experience for and ensuring that customers get a positive first impression.
You will be expected to:
Participate in stock management and control
Assist shoppers locate the clothing items they desire
Perform cash processing and card payments
Stock shelves with goods
Answer queries from shoppers
Guide and give advice to customers on clothing selection
Deal with customer refunds
Ensure the store clean and tidy
Work within established guidelines with the company brand
Attach price tags to merchandise
Receive and store stock.
Qualifications
REQUIREMENTS
Generic;
Ability to take the initiative
Team player with a sense of team spirit
Ability to build external and internal relationships and partnerships
Exhibits professionalism
Ability to plan and prioritize with patience
Understanding of different cultures in the work environment
Ability to manage multiple tasks and deliver to deadlines
Takes responsibility for solving problems
Emotionally intelligent
Prepared to challenge and be challenged
Accountable and responsible
Communicate effectively and openly
Listens
Continually looks for efficiency gains, shares best practice and suggests process improvements
Must Haves:
Proven work experience as a Retail Sales Associate, Sales Representative or similar role will be needed in this role
Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Working knowledge of customer and market dynamics and requirements
Track record of over-achieving sales quota
Hands-on experience with POS transactions/retail software, payment system
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
OND/HND degree
Additional Information
Note: Advisable for applicant/candidates to stay within proximity of job location.
Salary Range: From 60,000 (for OND) - upwards
Additional benefits: HMO, Paid leave and performance-based bonuses (Add-ons after probation)
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