Latest Jobs at PiggyTech Global Limited

About the Senior Backend Engineer Role

• We are looking to hire an analytical, results-driven Backend Engineer who will work with team members to troubleshoot and improve current backend applications and processes.
• The Backend Engineer will use their understanding of programming languages and tools to analyze current codes and industry developments, formulate more efficient processes, solve problems, and create a more seamless experience for users.
• You should have excellent communication, and project management skills.
• To succeed in this role, you should be focused on building a better, more efficient program and creating a better end-user experience.
• You should be knowledgeable, collaborative, and motivated.

Responsibilities
We are looking for someone who will:

• Develop high-quality software design and architecture.
• Identify, prioritize and execute tasks in the software development life cycle.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting.
• Review and debug code.
• Perform validation and verification testing.
• Collaborate with internal teams and vendors to fix and improve products.
• Document development phases and monitor systems.
• Ensure software is up-to-date with the latest technologies.
• Ensure we build highly scalable server-side architecture.
• Direct software development projects.
• Produce, test, and debug code.
• Lead engineers and developers.

Requirements

• 5+ years of engineering experience.
• Knowledge of Nodejs, Javascript, PHP, Typescript and Golang, GCP.
• Knowledge of System design and system architecture.
• Fintech background is a plus (understanding of financial systems, lifecycle of money in a financial system).
• Knowledge of systems and their behaviors at scale.
• Knowledge of security measures for large-scale applications.

Benefits

• PiggyVest is a flexible employer.
• Competitive salary and attractive benefits

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About the Technical Support Engineer Role

• We are looking to hire a dedicated Technical Support Engineer to ensure our customers technical queries are resolved promptly.
• In this role, your duties will include assisting customers with application installations, resolving queries via our desktop support solutions, and escalating serious issues to the engineering team.
• To ensure success in this role, you should exhibit extensive experience in providing technical support to customers in a fast-paced setting.

Responsibilities

• Take ownership of customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve hardware, networking, and software issues.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Respond to technical support tickets.
• Prepare accurate and timely reports.
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity.
• Attend meetings with providers to analyze, troubleshoot and diagnose problems
• Actively update, maintain and monitor all aspects of computer networks
• Install and configure computer systems and applications within the company
• Complete detailed reports listing requests for technical assistance steps taken to resolve them, and the specific dates/individuals involved
• Assist management in creating training materials pertaining to computer or software troubleshooting and usage.
• Act as the initial point of contact for all computer, software, hardware, provider, and system-related concerns from users or other employees.
• Proposing simple and effective solutions.
• Providing basic software training.

Requirements

• At least 2 years experience in Customer service.
• 1 year Engineering experience.
• Good knowledge of Engineering concepts.

Benefits

• PiggyVest is a flexible employer.
• Competitive salary and attractive benefits.

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About the Mobile Engineer Role

• We are looking to hire a skilled Mobile Engineer with prior experience to create and maintain mobile applications for Android, iOS, and Windows devices.
• To be successful in this role, there's a need to combine your knowledge of UI and UX with insight into the latest technology in mobile applications.

Responsibilities

• Support the entire application lifecycle (concept, design, test, release, and support).
• Produce fully functional mobile applications writing clean, readable, and testable code.
• Gather specific requirements and suggest solutions.
• Write unit and UI tests to identify malfunctions.
• Troubleshoot and debug to optimize performance.
• Design interfaces, and develop new features and user interfaces from wireframe models to improve user experience.
• Liaise with the product development team to plan new features.
• Ensure new and legacy applications meet quality standards.
• Research and suggest new mobile products, applications, and protocols.
• Stay up-to-date with new technology trends.
• Ensure the best performance and user experience of the application.
• Fix bugs and performance problems.
• Cooperate with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.

Requirements

• At least 4 years of experience building mobile applications with react native.
• Typescript knowledge is a plus.
• A fintech background is also a plus.
• Good understanding of data structures.
• GCP knowledge is a plus.

Benefits

• PiggyVest is a flexible employer.
• Competitive salary and attractive benefits

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About the Quality Assurance Engineer Role

• We are looking to hire a Quality Assurance Engineer to help improve and maintain the system of quality and reliability testing for our products and development processes.
• By joining our team, you will take part in various projects, assessing software quality by designing and implementing software testing processes.
• You will take ownership of code quality through exploratory and automated tests.
• You will hunt bugs, identify issues, report them, and see that they are resolved.

Responsibilities

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan and coordinate testing activities.
• Design, develop and execute automation scripts using open-source tools.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Develop and apply testing processes for new and existing products to meet client needs.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
• Monitor debugging process results.
• Investigate the causes of non-conforming software and train users to implement solutions.
• Track quality assurance metrics, like defect densities and open defect counts.
• Stay up-to-date with new testing tools and test strategies.

Requirements

• At least two (2) years experience as a Quality Assurance Engineer or related field.
• Knowledge of CI/CD tools.
• Knowledge of testing frameworks, testing design.

Benefits

• PiggyVest is a flexible employer.
• Competitive salary and attractive benefits

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About the Digital Marketing Specialist Role

• As a Digital Marketing Specialist at PiggyVest, you will be responsible for launching initiatives that promote PiggyVest’s brand, product and services.
• You will help create, plan, implement, and monitor our digital marketing campaigns across all digital media networks.
• You will collaborate with highly talented individuals from the Product Marketing, Content, and Design teams who have a track record of successfully building the PiggyVest brand.

Who Are We Looking For?
Someone who:

• Is genuinely passionate about understanding the PiggyVest brand and how it translates into the customer experience.
• Is committed to excellence and ensuring the team is successful.
• Is detail-oriented, and uses qualitative and quantitative data to develop a digital media strategy.
• Drives all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns.
• Uses data to measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
• Identifies trends and insights and uses the information to optimize spending and performance based on the insights.
• Drives various strategic programs via manual and triggered campaigns across the customer lifecycle, including prospecting, win-back, nurturing, post-purchase, loyalty, retention, surveys, and transactional emails.
• Has a strong analytical ability to evaluate end-to-end customer experience across multiple social media channels.
• Develops documentation and road maps for processes, A/B tests, and promotions that succeed through email.
• Has experience working with cross-functional teams to create suitable content for each stage of a customer’s digital journey.
• Provides regular campaign performance reports that include opens, clicks, conversions, revenue, revenue lift, unsubscribes, etc.
• Has experience in managing successful social media campaigns and a solid understanding of social media marketing.
• Will be involved in planning and controlling the digital marketing budget and spend by allocating budgets to different channels.
• Is constantly looking for new ways to improve overall programs through new technology, tools, partners, trends, and best practices.

Requirements

• 2 - 3 years work experience as a Digital Marketing Specialist
• Proficiency in marketing automation tools - Customer.io, Hubspot etc
• Experience with email marketing, lead nurturing and web analytics.
• In-depth knowledge of various social media platforms, including Twitter, Instagram, Facebook, Tiktok and Snapchat.

Compensation

• Competitive Salary and statutory payments.
• Medical Coverage.
• Cost of living allowance.

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About the Mid-level Backend Engineer Role

• We are looking to hire an experienced Backend Engineer to join our Engineering team.
• You will be responsible for the server side of our web applications. As a Backend Engineer, you’ll work closely with our Engineers to ensure system consistency and improve user experience.
• If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs.

Responsibilities

• Develop high-quality software design and architecture.
• Identify, prioritize and execute tasks in the software development life cycle.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting.
• Review and debug code.
• Perform validation and verification testing.
• Document development phases and monitor systems.
• Ensure software is up-to-date with the latest technologies.
• Ensure we build highly scalable server-side architecture.
• Directing software development projects.
• Producing, testing, and debugging code.

Requirements

• 3+ years of professional experience (working in a fintech is a plus here).
• Good knowledge of NodeJS, Typescript.
• Knowledge of Data structures.
• Must be good at documenting code.
• GCP knowledge is a plus.

Benefits

• PiggyVest is a flexible employer.
• Competitive salary and attractive benefits