Latest Jobs at Mercy Corps

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian response programming, adolescent girls’ empowerment, economic development, and conflict mitigation. With the insurgency spilling over from the Northeast of Nigeria and causing displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. With funding from institutional donors, foundations and private corporations, Mercy Corps continues to provide assistance to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.
• With the recognition of the protracted crisis in Northeast Nigeria, Mercy Corps’ strategy and expansion plans aim to address the root causes of the crisis and seek to build long-term resilience of communities with integrated programs focusing on the recovery of markets and livelihoods, social cohesion and social protection, and youth empowerment with emphasis on adolescent girls and boys. With multiple funding streams from large institutional donors and foundations, Mercy Corps’ programs in Northeast Nigeria continue to scale up and serve communities by transitioning them from humanitarian aid to early recovery programs.

General Position Summary

• The Database Manager is a key member of the Program Performance and Quality (PAQ) Unit and will be responsible for designing and maintaining complex databases, including ensuring data security, performance, and recoverability as well as managing specific data collection and analysis processes for Mercy Corps Nigeria’s BHA funded programs, ADAPT and THRIVE program implemented in Northeast Nigeria.
• S/he will also work across portfolio programs to support database management, data collection, management, and analysis and use, leveraging Tola data to support program adaptive management efforts and design.
• S/he will be responsible for ensuring integrity and sound design for the collection, storage, and analysis of market price monitoring data, and will support MEL Coordinator in the training of staff on building and coding mobile data collection forms, including for ONA/ODK and Commcare technology platforms.
• This role will be essential in supporting Mercy Corps MEL Global Standards, specifically MEL Standard 6 on MEL Technology Plans.

Essential Job Responsibilities
Data Planning and Design:

• Establish Data Quality and Management protocols, data plans and data procedures.
• Design digital data collection tools, and plan for primary data collection.
• Ensure digital data is properly organized, documented, and managed according to organizational standards.
• Design and maintain complex databases, including ensuring security, performance, and recoverability.
• Evaluate, design, code, optimize, and modify databases and database applications.
• Manage database access and tune database for optimum program performance.
• Work closely with other developers to integrate the database with other applications.
• Identify, collect, and migrate data to/from a range of internal and external data management systems like Commcare, ONA.
• Manipulate and link different data sets as required.
• Perform database queries across multiple tables to extract data for analysis.

Data Management:

• Oversee filing of data on Google Drive/Team Drive, as well as offline back-ups.
• Oversee the allocation and management of data-collection devices, ensuring that data-collection needs are met across programs.
• Assist MEL teams in the development of data-management tools and guidelines.
• Assist the MEL focal leads in designing database as per the project’s MEL framework
• Record /compile, clean, analyze and maintain the program database ensuring one-on-one status update
• Work closely with the MEL team to coordinate program data to generate and collect required information and data, ensuring accuracy and adherence to protocols, in the process of measuring results
• Support the MEL team in the coordination of activity level monitoring of programme and ensure the quality of data collection is on par with the USAID – BHA standard (activity attendance, qualitative and quantitative survey with the required disaggregation)
• Compile, update and report quarterly beneficiary count for USAID – BHA’s quarterly reporting
• Communicate reporting and data related deadlines to the field under the guidance of the MEL Coordinator and ensure such deadlines are met by working closely and collaboratively with the Program Managers/Coordinators, MEL, and other project officers at the field
• Work alongside the MEL team and Program Managers/Coordinators to conduct data quality spot checks as per the M&E Framework.

Data Analysis and Reporting:

• Manage the analysis and timely dissemination of Post Distribution Monitoring and market price monitoring for Mercy Corps ADAPT Program.
• Contribute to the development and coding of tools for assessments.
• Work closely with the PAQ Unit and program teams on the use of tools for data collection.
• Contribute to methodologies for assessments, evaluations, and other MEL activities.
• Work alongside the MEL team to orient the programme and partner staff on qualitative and quantitative tools as per activity’s need
• Work alongside the MEL team to train the programme and partner staff on mobile data collection in the supervision of MEL Coordinator
• Perform statistical analyses through a range of analytical techniques such as data mining, time series forecasting and modelling techniques to identify and predict data trends and patterns.
• Support MEL teams in meeting TOLA requirements for program as per the Mercy Corps standard, updating the Indicator Performance Tracking Table (IPTT) monthly and compiling evidence for results added.
• Work closely with Grants and Reporting Manager to ensure programs are translating program data for actions

Capacity Building:

• Provide training to Mercy Corps staff on the use of mobile data-collection platforms, such as ONA/ODK, Commcare, Power BI, Tableau and Advance Excel.
• As needed, support in the training and oversight of enumerators for data collection.

Additional Tasks:

• Support with other tasks as required by the supervisor.

Organizational Learning:

• Ensure timely and quality program data is available to support program reviews and reflections as coordinated by the Programme Manager and MEL focal leads.
• Organize and lead regular data review sessions with Program teams and MEL teams to ensure programs are translating program data for actions through timely reflections and data engagement.
• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• None.

Accountability:

• Reports Directly To: Country MEL Manager
• Works Directly With: MEL Team, Strategic Learning Manager, Grants and Reporting Manager, MCN PAQ Unit (including CARM team), Program Managers / Coordinators, Field Managers

Knowledge and Experience

• Bachelor’s Degree in Computer Science, Mathematics, Statistics, or any other relevant Degree.
• Minimum of three (3) years of MEL experience focusing on Database Management and Data Quality management preferably in Borno State.
• Demonstrated experience in data collection and quantitative & qualitative analysis.
• Demonstrated experience with ICT for MEL, building or coding mobile data collection forms, including experience with Open Data Kit platforms such as ONA/ODK.
• Experience with training team members on coding for mobile data collection platforms, including ONA/ODK.
• Minimum one year of experience using GIS systems such as ArcGIS and QGIS.
• Minimum two years of experience setting up SQL databases for participant database management.
• Strong understanding of data science and the use of big data products especially Microsoft Azure.
• Intermediate understanding of programming languages such as Python and R.
• Experience working with different types of data feeds such as XML, JSON, SQL database and OData across different platforms.
• Experience in training staff and/or enumerators on the use of data collection tools.
• Strong ability to work cross teams.
• Communicates well with remote collaborators
• Manages multiple priorities and deadlines.
• Excellent oral and written English skills.
• Fluency in Hausa is strongly preferred.
• Experience with Mercy Corps is an asset, but not a requirement.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors

• S/he will be capable of multi-tasking, rapid decision-making, have initiative, drive, and a lot of energy, as well as high emotional intelligence, constructive communication skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions:

• The position is based in Maiduguri, Borno State and it requires up to 50 % travel to field offices in the Northeast and other program sites in Nigeria.
• Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

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Program / Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from the Bureau of Humanitarian Affairs (BHA) for THRIVE, Mercy Corps will continue its engagement in consortium with CRS and other partners in several interventions including but not limited to food assistance, non-food items, protection, livelihoods, WASH, and capacity building of humanitarian response actors. Mercy Corps is scaling up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.
• With the insurgency affecting Northeast Nigeria and displacing millions of people, Mercy Corps is expanding its humanitarian programming to support the conflict-affected population. As a result of the wide-scale needs, Mercy Corps is scaling-up food security, non-food items, nutrition, protection, livelihoods, and water sanitation hygiene (WASH) activities in Jere Local Government Areas in Borno State to address emergency needs.

General Position Summary

• The Food Security Officers, under the supervision of the Senior Food Security Officer, will support the day-to-day implementation of Food Security Sector activities in Jere under the THRIVE Program.
• S/he will work closely with other sectors such as MEL, CASH, Nutrition and Livelihood ensuring smooth project implementation and delivery of program objectives.
• With the support of the Senior Program Officer - Food Security, s/he will ensure the day-to-day activities are implemented according to schedule, budget and required quality.

Essential Job Functions

• Implement all Food Security activities within the work plan and offering technical guidance to the team.
• Support the implementation of Food Security activities and ensure smooth coordination across sectors under THRIVE program.
• Develop activity work plans and manage day-to-day activity implementation related to Food Security.
• Ensure that beneficiaries are effectively targeted according to vulnerability criteria.
• Provide technical inputs on the execution of the implementation of Food security activities in a timely manner.
• Maintain filing of all Mercy Corps beneficiaries, and ensure all lists are well captured electronically and manually.
• Facilitate and co-facilitate community meetings, events and training as required.
• Coordinate with other sectors (Cash, Nutrition, Livelihoods, MEL, WASH) and support units to ensure activities are conducted within MC policy and with the maximum benefit to the program.
• Provide inputs to the design and implementation of trainings in any areas related to the program activities for staff, communities, and program beneficiaries.
• Regularly monitor and supervise redemption exercises as well as beneficiary targeting.
• Ensures beneficiary complaints mechanisms and Accountability to the Affected Population is addressed in the appropriate way that does not discredit the image of Mercy Corps.
• Ensure establishment and maintenance of relationships with communities, and local government in the target
• Ensure that key learnings are extracted from Food Security implementation and incorporate them in Food Security implementation and staff development processes.
• Provide systematic training and build the capacity of the food security teams.
• Represent Mercy Corps in relevant forums/clusters, including with national authorities and donors when required.
• To promote the Food security strategy and its understanding among the teams.
• To ensure high-quality implementation by working closely with the deputy team lead.
• Work with all program teams, M&E on food security monitoring including baselines, end-lines, midterm reviews, lesson learning exercises and evaluations and ensure learning informs programming.
• Responsible for monitoring the day-to-day activities in the field and initiating relevant assessments reports with proposals.
• Work with project teams on Value for Money and cost efficiency in regard to running food security activities.
• Remain updated on all relevant political and Government policy issues related to food security.
• Build and maintain good external relationships and coordination with relevant food security actors within and out of Maiduguri.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• None

Accountability:

• Reports Directly To: Senior Food Security Program Officer
• Works Directly With: All program Staffs, M & E teams, MC beneficiaries, MC Partners.

Knowledge and Experience

• B.A / B.Sc. in Agriculture or any related discipline.
• 2 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general gender and protection mainstreaming experience & knowledge required.
• At least 2 years of experience implementing Food Security and Nutrition program in the Northeast, Nigeria.
• Experience working with local partners especially market vendors is required.
• Experience with conducting gender analysis, protection assessments, monitoring and evaluation and other learning efforts required.
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing.
• Strong interpersonal, intercultural and communication skills.
• Excellent oral and written skills and computer skills.
• Fluency in English and Hausa is required.

Success Factors

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive, and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

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Overview

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls’ empowerment, economic development, and conflict mitigation. With the insurgency spilling over from the Northeast of Nigeria and causing displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
• With funding from institutional donors, foundations and private corporations, Mercy Corps continues to provide assistance to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.
• With the recognition of the protracted crisis in Northeast Nigeria, Mercy Corps’ strategy and expansion plans aim to address the root causes of the crisis and seek to build long-term resilience of communities with integrated programs focusing on the recovery of markets and livelihoods, social cohesion and social protection, and youth empowerment with emphasis on adolescent girls and boys.
• With multiple funding streams from large institutional donors and foundations, Mercy Corps’ programs in Northeast Nigeria continue to scale up and serve communities by transitioning them from humanitarian aid to early recovery programs.

Essential Job Functions

• The Shelter Officer is responsible for supporting the management of all shelter construction works and supports in conducting sectoral needs assessments in liaison with other relevant team members such as protection, WASH, Cash teams and community relief committee.
• He/she would assist in developing technical components to shelter and preparation of BOQ and Estimates, Planning, Technical Details, Drawings, improve development techniques for the safer building/shelter and other all Civil and Architectural related projects.
• Support in carrying out shelter needs assessments taking into account the current situation, projected population planning figures and the expected scale of returns.
• Support in the developments of shelter strategies which are framed by Mercy Corps’s Global Strategy for Settlement and Shelter and take into consideration the local context, age and gender, culture, climate, environmental protection and the availability of local resources, including materials, capacities and existing infrastructure.
• Support in providing clear guidance on standards for shelter, including minimum emergency standards to meet basic and essential needs as well as guidance for phased improvement of shelter conditions that will be necessary as the duration of the displacement prolongs.
• Compiling, analyzing and mapping available information on shelter options in the country taking into account relevant policies adopted by the Government and CCCM cluster.
• Ensuring that specifications, bills of quantities and drawings are produced in a technically sound and standardized manner.
• Establish monitoring and evaluation tools to ensure that works are implemented according to plans and completed within the designated timeframe.
• Ensure that local communities and the community relief community have been consulted on all activities so as not to create unnecessary tension between the displaced and host populations.
• When planning shelter works, ensure that the technical component reflects Sphere minimum standards for the provision of emergency and other types of shelter assistance and is within the budgetary requirements.
• Prepare project/contracts related documentation such as periodic progress reports, site monitoring reports, stakeholder meeting minutes, Engineer’s Instructions and Variation Orders, Contractor’s bills review reports, certifications, etc
• Preparation of payment certificate and work progress record for the review of the contractors
• Works closely with contractors in the field with the provision of technical support and guidance.
• Ensures that items procured meet specifications of the end-user while adhering to donor and Mercy Corps procurement guidelines and in a timely manner.
• Prepare the project engineering estimates and design drawings for the procurement and execution purpose
• Prepare the team work plans and project implementation plans
• Supervise the shelter assistants and field supervisors to ensure they are implementing program activities within the set timeline and are delivering according to the work plan.
• Build the capacity of the shelter assistants and field supervisors in program management
• Monitoring all shelter program activities, including the planning and execution of any required evaluations, to ensure that accurate and timely information is available.
• Supervise the construction works and administer the execution of the work as per the contractual provisions and the design specifications.
• Collect and share data according to evolving needs.
• Develop documents on Shelter/NFI best practices, through capacity mapping and gaps identification.
• Develop and maintain working relationships and coordinate with relevant international and local agencies active in the shelter working group and related coordination platforms.
• Regularly monitor program sites in order to ensure that shelter programs are adapted to local needs, provide quality control assurance, and conduct regular audits of program activities.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• Shelter Program Assistants

Accountability:

• Reports Directly To: Senior Shelter Program Officer
• Works Directly With: All program teams, Operations, MEL and MC beneficiaries.

Knowledge and Experience

• B.Eng in Civil Engineering, or other relevant fields.
• 2 - 3 years of experience implementing shelter programs/ activities.
• Experience with emergency Shelter programs with a view on sustainable infrastructure, Cash-for-Work programming required.
• Experience working with local stakeholders required.
• Good organizational and program management skills and the ability to anticipate program needs.
• Ability to effectively represent the organization and its interests to a diverse range of stakeholders, including local and international government officials, local civil society organizations, donors, other international organizations, the media and the community.
• Demonstrated proficiency with the MS Office and design software (i.e., Word, Excel, PowerPoint, AutoCAD) is required, with a strong focus on Excel.
• Ability to analyze databases resulting from surveys.
• Excellent oral and written English skills are an advantage, with local languages skills a bonus.
• Proven experience in working in an insecure environment and through remote management.
• Fluency in English, Kanuri, Hausa, and other relevant local languages is desirable.

Success Factors

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions:

• The position will be based in Maiduguri with travels across intervention areas in Borno State.

Diversity, Equity & Inclusion

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

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Position Summary

• Mercy Corps is looking for a strong Senior Food Security Program Officer that will supervise a team of 4 program staff under the food security component of the program in Jere, Maiduguri areas and will be responsible for delivering quality food security programming within the project location with the support of the Cash and Food Security Advisor.

Essential Job Functions

Strategy & Vision:

• Implement all Food Security activities within the work plan and offer technical guidance to the food security team.
• Follow up on compliance with contractual commitments within the Food security unit, ensuring high technical quality and synergies in project implementation.
• Provide technical direction on the execution of the implementation of Food security activities in a timely manner.
• Maintain filing of all Mercy Corps beneficiaries and ensure all food distribution lists are well captured electronically and manually.
• Ensure that key learnings are extracted from Food Security implementation and incorporate them in Food Security implementation and staff development processes.
• Provide systematic training and build the capacity of the food security teams.
• Represent Mercy Corps in relevant forums/clusters, including with national authorities and donors when required.
• To promote the Food security strategy and its understanding among the teams.
• To ensure high-quality implementation by working closely with the Cash and Food Security Advisor and other technical leads.
• Work with all program teams, M&E on food security monitoring including baselines, end-lines, midterm reviews, lesson learning exercises and evaluations and ensure learning informs programming.

Program Management:

• Support program startup and ongoing program management and administration of teams across various field locations.
• Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Develop program implementation strategies, including partnership frameworks, beneficiary targeting and distribution process as well as psychosocial and capacity building of partners.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Fulfil Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Team Management:

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation:

• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• Food security Program Officers (s)

Accountability:

• Reports Directly To: Cash and Food Security Advisor
• Works Directly With: All program Staffs, M & E teams, MC beneficiaries, MC Partners.

Requirements

• A Degree in Agriculture or any related discipline.
• Minimum 3 years of experience handling food security components.
• Excellent skills and experience in the assessment and supervision of agriculture projects at the community level.
• Ability to train others on the food security component or any related fields. Should have experience in assessment and surveys.
• Experience working in complex and volatile contexts.
• Experience in both emergency, resilience, and livelihoods programming.
• Ability to train others in agriculture-related fields. Should have experience in assessment and surveys.
• Knowledge of the Maiduguri context is an advantage.
• Experience with living in basic conditions.
• Experience from advocacy work is an advantage.
• Experience with emergency and recovery work and how to link the responses is an advantage.
• Fluency in English, Kanuri and Hausa.

Success Factors:

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive, and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.