LGA Facilitator, Social and Behavioural Change - Polio Yobe, at Nina Jojer Limited

Main Responsibilities and Tasks:

Supervision and Capacity building

• Conduct regular supportive supervision for Volunteer Ward Supervisors (VWS) and Volunteer Mobilizers (VCMs) using the approved ODK supervision tool.
• Mentor the VCM network on interpersonal communication (IPC), accurate data documentation, routine immunization (RI), antenatal care (ANC), defaulter tracking, and referral systems.
• Conduct field spot-checks (DQR) and randomly assess households to verify the accuracy of VCM/VWS registers, particularly data on missed children, newborns, RI, Under-5s, and pregnant women.
• Lead weekly/monthly review meetings with VCMs and VWS to assess progress, resolve field challenges, and share relevant updates and campaign information.
• Actively participate in all pre-campaign (Polio and Non-Polio) training organized at State, LGA, and Ward levels.
• Facilitate refresher training for Non-Compliance Resolution Teams (NCRTs), Town Announcers, Fathers for Good Health (F4H) where applicable, House-to-House (H2H) Mobilizers, other Community Resource Groups (CRGs), and CSOs where applicable.

Coordination, Planning & Implementation

• In collaboration with State Facilitators, conduct detailed ward/settlement analysis to inform planning and implementation of targeted Social and Behavior Change (SBC) interventions.
• Lead the VCM network in conducting the Micro Census to generate baseline data for demand generation.
• Guide the LGA Health Educator in organizing weekly ACSM coordination meetings to design, review, and implement data-driven community interventions
• Ensure partner interventions are mapped and harmonized into LGA ACSM plan regularly to avoid duplication and maximize impact.
• Ensure activities conducted at settlement level are properly documented by VCMs and VWS in the micro plan template to promote transparency and accountability.
• Support the generation and use of social data and evidence to inform and improve intervention strategies at the ward level.
• Coordinate with partners (WHO, CHAI, Core Group, AFENET, SOLINA, Chigari, Sultan foundation, etc.) and attend joint review and coordination meetings with the LGA team leadership.
• Participate in the case investigation of new polio cases within the LGA and ensure the social component of the tool is appropriately completed.

Campaign Support & Implementation

• Support the planning, coordination, and implementation of Polio and Non-Polio SIAs including NIPDs, IBRA, OBRs, Measles, Malaria SMC, and other public health campaigns.
• Attend all pre-campaign State Training of Trainers (SToT) and facilitate cascade at the LGA and ward levels.
• Participate in social mobilization planning meetings with the Health Educator and other ACSM actors to develop and implement campaign plans.
• Ensure mobilization and community sensitization activities begin at least two weeks before campaigns, led by the VCM network and other resource groups.
• Supervise H2H teams during campaigns, providing on-the-job coaching as needed.
• Attend all campaign review meetings at the ward and LGA levels to identify and resolve key challenges.
• Coordinate post-campaign non-compliance and child-absent sweep activities using verified line lists.
• Ensure timely collection, collation, and submission of accurate campaign social data to the state.
• Development of post campaign report and improvement plan (NC/missed children resolution plan, reaching missed settlements) putting into context the LGA quantitative and qualitative indicators.

Community Engagement & Advocacy

• Support regular community mapping exercises to identify underserved groups, hard-to-reach areas, and key communication channels.
• Facilitate community dialogues, compound meetings, and sensitization sessions with existing CRGs using IPC strategies to address non-compliance and vaccine hesitancy.
• Support the LGA Health Educator in planning Advocacy visits to traditional/religious leaders, Education secretaries, security operatives, women’s groups, and other key stakeholders to secure buy in and support for immunization and other key public health campaigns/activity.
• Jointly work with the LGA ACSM team plan and implement visibility activities such as flag-offs, rallies, road shows, market storms, magiji shows and community announcements for increased awareness
• Work with the LGA ACSM team to develop and disseminate targeted, segmented, culturally and religiously sensitive messages and use local media to amplify the messages together with State approved jingles
• Promote male involvement in immunization/health activities through the fathers for Good Health (F4H) group and other male influencers.
• Support the LGA Health educator and ensure timely distribution and proper placement of IEC materials across wards for optimal visibility during campaigns and RI sessions.
• Work with Ward Development Committees (WDCs), CRGs and LGA teams to strengthen local health systems.
• Ensure mobilization and community sensitization activities begin at least two weeks before campaigns, led by the VCM network and other resource groups.
• Supervise H2H teams during campaigns, providing on-the-job coaching as needed.
• Attend all campaign review meetings at the ward and LGA levels to identify and resolve key challenges.
• Coordinate post-campaign non-compliance and child-absent sweep activities using verified line lists.
• Ensure timely collection, collation, and submission of accurate campaign social data to the state.
• Development of post campaign report and improvement plan (NC/missed children resolution plan, reaching missed settlements) putting into context the LGA quantitative and qualitative indicators.

Community Engagement & Advocacy

• Support regular community mapping exercises to identify underserved groups, hard-to-reach areas, and key communication channels.
• Facilitate community dialogues, compound meetings, and sensitization sessions with existing CRGs using IPC strategies to address non-compliance and vaccine hesitancy.
• Support the LGA Health Educator in planning Advocacy visits to traditional/religious leaders, Education secretaries, security operatives, women’s groups, and other key stakeholders to secure buy in and support for immunization and other key public health campaigns/activity.
• Jointly work with the LGA ACSM team plan and implement visibility activities such as flag-offs, rallies, road shows, market storms, magiji shows and community announcements for increased awareness
• Work with the LGA ACSM team to develop and disseminate targeted, segmented, culturally and religiously sensitive messages and use local media to amplify the messages together with State approved jingles
• Promote male involvement in immunization/health activities through the fathers for Good Health (F4H) group and other male influencers.
• Support the LGA Health educator and ensure timely distribution and proper placement of IEC materials across wards for optimal visibility during campaigns and RI sessions.
• Work with Ward Development Committees (WDCs), CRGs and LGA teams to strengthen local health systems.

Routine Immunization Support:

• Attend and supervise RI sessions using the RISS ODK checklist or relevant checklist identified, identifying and recording gaps in cold chain management, logistics, and service delivery.
• Provide on-the-job mentoring to health facility staff on IPC and caregiver engagement.
• Deliver health talks to caregivers to encourage uptake of RI, ANC services and other PHC services.
• Support and participate in monthly RI data validation and reconciliation meetings to harmonize VCM and facility data, ensuring the full involvement of the VCM network.

Surveillance & Case Detection:

• Mentor VCMs in active case search and proper use of AFP reporting tools.
• Follow up on community alerts and refer unverified/suspected cases to the Disease Surveillance and Notification Officer (DSNO).
• Support the LGA team and DSNO in case detection efforts and provide communication support during health emergencies.

Monitoring, Reporting & Fund Tracking:

• Track and monitor the disbursement and efficient utilization of social mobilization funds at both LGA and ward levels.
• Guide the LGA Health Educator maintains accurate documentation of all ACSM activities, including pre-, intra-, and post-campaign data and reports.
• Submit detailed weekly/monthly reports covering implementation progress, VCM data (NC/RI/U5), stakeholder engagements, community feedback, and any challenges encountered.
• Submit comprehensive proposed monthly workplans and implemented plans summarizing outcomes, challenges, and lessons learned, with recommendations for future improvements.

Emergency Preparedness & Cross-Sectoral Support

• Actively participate in Risk Communication and Community Engagement (RCCE) activities during outbreaks or public health emergencies.
• Support SBC interventions across multiple sectors such as Health, WASH, Nutrition, Education, and Child Protection.
• Coordinate and participate in awareness events such as national and global health observances (e.g., World Polio Day, Global Handwashing Day, world breast feeding week, Immunization Week, Day of the African Child).

Human Resource Management & Payment Oversight

• Support the recruitment of VCMs, NCRTs, Town Announcers, and H2H Community Leaders, ensuring selection criteria are met and quality onboarding and training is done.
• Facilitate the registration of beneficiaries on the Aurora payment platform, ensuring accurate data capture and timely follow-up on unresolved payment issues.
• Track and report monthly payments to VCMs, and VWS, escalating delays or irregularities to line supervisor.

Vaccine Management and Logistics Support:

• Support planning, coordination, and monitoring of logistics arrangements for Polio SIAs and other integrated campaigns at the LGA, ward, and community levels, including availability and timely distribution of vaccines, and campaign commodities in collaboration with UNICEF VSL, SPHCDA, LGA teams, and
  partners.
• Provide supportive supervision and on-the-job guidance on logistics processes to LGA, and ward teams during pre-campaign, implementation, and post-campaign periods, ensuring adherence to standard
  operating procedures for vaccine handling, accountability, reverse logistics, and integration with SBC activities.

Other Responsibilities:

• Carry out any other duties as assigned by the supervisor or state-level facilitators to support project goals and ensure effective community mobilization.
• Support in timely social data collection at the settlement level to address the requirements of donors and partners at the national level.

Deliverables

Expected Output:

• A detailed work plan at the beginning of the contract and monthly work plans thereafter.
• Sharing and uploading data to ODK and other data tools at agreed timelines.
• Monthly high-quality report of activities, outcomes, mission reports, and support to other reporting as requested.
• One end-of-contract high-quality report, including detailed handover notes, delivered to Polio Coordinator and SBC Specialist/Officer.

Expected Results:

• Community Engagement plan implemented at LGA and ward levels by all stakeholders.
• Facilitation of implementation of State and LGA Social Mobilization and High-Risk Operational Plans (HROP).
• Volunteer Ward Supervisors, PSGs (where applicable), and Volunteer Community Mobilizers are supervised, mentored, and capacity strengthened through solid teamwork and leadership.
• Vaccination barriers are identified, analyzed, and overcome by social mobilization groups and key influencers, and the number of missed children and non-compliance is reduced.
• LGA SBC packages on health, polio, routine immunization, WASH, education and nutrition, and child protection are developed and implemented.
• Polio and RI, and non-polio SIAs Monitoring & Evaluation (M&E) reports are available at the State, Field Office, and Abuja levels.
• Contribution to other reports made and shared as requested.

The primary outcomes will be:

• Quality implementation of all Polio and non-polio IPDs/Supplemental Immunization Activities reduces (to almost zero) missed children (non-compliant or absent) and zero-dose children.
• Increased commitment from LGA officials, Traditional Leaders, and Religious Leaders through frequent LGA Facilitator feedback and engagement on all SBC activities for UNICEF programs
• Social mobilization working groups and committees at LGAs, and ward hold regular meetings and use social mobilization data to plan, monitor, and implement SBC interventions in polio, routine immunization, health, nutrition, education, WASH, and child protection.

Improved use of social and Expanded Programme on Immunization (EPI) data in SBC strategy development and planning by the LGA team, including Social Mobilization Working Group members through technical inputs.

Requirements

Education:

• University Degree in social sciences, communication, public health, community nutrition, community development, or related technical field
  LANGUAGE Fluency in English; knowledge of the local language of the duty station is a requirement.

Work Experience:

• At least 3-5 years of progressively responsible professional work experience at the State/LGA level in program planning, management, monitoring, and evaluation in immunization programs.
• Experience in social mobilization, advocacy, and communication in health- related programs, including polio eradication campaigns, training/capacity building, and team building.
• Strong participatory facilitation and interpersonal communication skills
• Current knowledge of development issues, strategies as well as programming policies and procedures in international development cooperation
• Proven ability to conceptualize, innovate, plan, and execute ideas and impart knowledge and tech skills.
• Demonstrated ability to work in multi-cultural environment and establish harmonious and effective working relationships both within and outside the organization.