Latest Jobs at Max.ng

Role Overview:

• We are looking to hire a detail-oriented, thorough, and organized Front Desk Officer who will be the first point of contact with guests and attend to enquiries on behalf of the organization.

What You'll Do:

• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet guests and provide them with superb customer service
• Accept all letters and packages, and distribute them to their appropriate departments
• Prepare and manage outgoing mail
• Keep updated records and files
• Receive letters, packages and distribute them
• Monitor and update records and files
• Take up other duties as assigned
• Answer all the customers' questions and address their complaints
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
• Monitor attendance register

Requirements
What You'll Need:

• Bachelor's degree
• Minimum of 1+ years working experience
• Good time-management skills
• Great interpersonal and communication skills
• Customer-oriented mindset
• Proven experience as front desk representative, agent or relevant position
• Customer service orientation
• Good organizational and multitasking skills

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About the Role:

• We are looking for an exceptional ( Human Resources Business Partner) HRBP that will drive and execute on a world-class People Strategy. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.
• As HRBP, you will execute People initiatives across West Africa and beyond — including Talent Acquisition, Talent Management, Performance Management, People Strategy, Automation, Employee Engagement and Learning and Development. You will be responsible for delivering the People Infrastructure that powers the entire MAX community, globally.

What You’ll Do:

• Work closely with the executive team and strategic people lead to execute on people strategy and people transformation initiatives across the organization
• Drive and manage people transformation and change management initiatives.
• Deliver a positive NPS of 95% amongst all employees at MAX
• Provide specialist risk-based advice, coaching and people related advice to execs and managers  
• Provide proactive support, coaching and mentorship to managers to help them deliver agreed targets
• Drive the development, review and improvement of talent management across MAX
• Manage cyclical processes including remuneration reviews, employee engagement surveys, recruitment and other people optimization processes
• Plan, manage and control budgets
• Take ownership of employee complaints and issues and resolve them systematically and efficiently
• Manage and proactively engage all relevant internal and external stakeholders across MAX
• Ensure accurate and timely processing of payroll
• Ensure compliance with federal, state, and local employment laws and best practices in all regions of operation

What You’ll Need:

• Strong passion for people
• Incredible ability to attract and retain talented people 
• Deep knowledge of people operations and HR functions
• Deep understanding of Maslow’s hierarchy of needs
• Experience with statutory and legal requirements associated with HR operations
• Excellent planning, leading, organizing and control skills
• Excellent attention to Detail
• Strong critical and analytical thinking skills
• Excellent communication, writing, and speaking skills
• Ability to maintain confidentiality
• Strong passion for helping people succeed

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• As an Executive Assistant, you’ll report to the Co-Founder (President New Ventures ) and work closely with external stakeholders and internal stakeholders across all departments in prioritising schedules to enable them to deliver value to all stakeholders.

What You’ll Do:

• Act as the first point of contact for the executive to all employees, clients and other external partners
• Ensure upcoming meetings are relevant, well structured, and that the preparation is complete and correct
• Manage information flow in a timely and accurate manner
• Manage calendars and set up meetings
• Make travel and accommodation arrangements for the executive
• Format information for internal and external communication – emails, presentations, reports
• Screen all visitors and determine what level of support they need while offering polite, professional customer service
• Represent the executive in designated departmental meetings and ensure feedback is given
• Take minutes of meetings and documentation of action plans for proper follow through
• Assists in preparation ahead of formal and informal Board/external meetings
• Monitor and report on strategic projects and initiatives
• Act as the communication arm for the executive with team members, clients, investors, community members, and other stakeholders

What You’ll Need:

• First Degree
• 5+ years of experience in an EA role, out of which 3 years should be with a top executive/HNI’s in a tech or fintech industry
• Experience in Project Management
• Time management and the ability to meet deadlines
• Proactivity and self-direction
• Strong organizational skills and ability to multitask
• Discretion and confidentiality
• Highly energetic, self-motivated & proactive