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  • Posted: May 17, 2024
    Deadline: May 31, 2024
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    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that lies in the commitment to build strong, trustworthy relationships with our clients, candidates and amongst colleagues. Our team is widely recognised for their excellent service, professionalism and unma...
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    Courier Marketer

    Job Description

    • They are seeking enthusiastic and results-driven Marketers to join their team and help promote their courier services to potential clients. The Marketers will be responsible for developing and executing marketing strategies to generate leads, acquire new customers, and increase brand awareness. The ideal candidates will have a strong understanding of sales and marketing principles, excellent communication skills, and a passion for driving business growth.

    Key Responsibilities

    • Conduct market research to identify target customer segments, industry trends, and competitive landscape.
    • Define the customer journey to ensure customer needs are met
    • Analyze customer needs and preferences to develop targeted marketing strategies and campaigns.
    • Generate leads through various channels, including cold calling, networking, and attending industry events and trade shows.
    • Follow up on leads and inquiries to qualify prospects and schedule meetings Identify and pursue new business opportunities to generate leads and increase sales revenue
    • Build and maintain relationships with potential clients, understanding their business requirements and offering tailored solutions.
    • Conduct sales presentations and demonstrations to showcase our services and capabilities.
    • Collaborate with Digital marketer to manage digital marketing campaigns across various channels, including social media, email marketing, and online advertising.
    • Attend networking events and industry conferences to expand our network and establish partnerships with potential clients and stakeholders.
    • Collaborate with internal teams, including sales, operations, and customer service, to ensure alignment of marketing activities with business objectives.

    Qualifications

    • Bachelor's Degree in Marketing, Business Administration, or related field.
    • 3-4 years of proven experience in marketing or sales roles, preferably in the logistics or transportation industry.
    • Strong understanding of marketing principles and techniques.
    • Excellent communication and interpersonal skills.
    • Ability to build and maintain relationships with clients and stakeholders.
    • Creative thinking and problem-solving abilities.
    • Proficiency in digital marketing tools and platforms is a plus.

    Why Work with Our Client

    • Opportunities for Growth and Development: Our client believes in investing in their employees' growth and development through training and development programs to achieve professional goals.
    • Meaningful Work with Impact: Joining our client means being part of a team that plays a crucial role in connecting people and businesses worldwide. Every package they deliver makes a difference in someone's life or business, and you'll have the opportunity to contribute to that impact every day.
    • Collaborative and Inclusive Culture: Our client is an equal opportunity employer committed to diversity and inclusion in the workplace. They foster a collaborative and inclusive work environment where every team member's voice is heard and valued.
    • Competitive Compensation and Benefits: Our client recognizes and rewards their employees' hard work and dedication with competitive compensation packages and a comprehensive benefits program to support their well-being.
    • Cutting-Edge Technology and Tools: As a leading courier company, they are committed to staying at the forefront of technology and innovation. You'll have access to state-of-the-art tools and resources to help you perform your job efficiently and effectively.
    • Strong Values and Ethics: Integrity, reliability, and professionalism are at the core of everything our client does. They operate with the highest ethical standards and are committed to delivering exceptional service to their customers while maintaining a safe and respectful work environment for their employees.

    go to method of application »

    Human Resources (HR) Officer

    Job Description

    • Our client is seeking a highly motivated and detail-oriented HR officer to join their team.
    • As an HR officer, you will be responsible for managing various aspects of human resources functions within the company.
    • You will play a critical role in coordinating the Human Resources department in various administrative tasks, functions, implementing HR policies and procedures, handle employee queries, and contribute to the overall efficiency of the HR department.

    Responsibilities

    • Coordinate the recruitment process, including job postings, screening resumes, scheduling interviews, and conducting reference checks.
    • Facilitate the onboarding process for new employees, including conducting orientation sessions and ensuring completion of necessary paperwork.
    • Act as a point of contact for employee inquiries and concerns, providing guidance and support as needed.
    • Assist in resolving employee relations issues, including conflicts and grievances, in a timely and professional manner.
    • Coordinate learning and development initiatives for employees, including identifying training needs, scheduling training sessions, and evaluating training effectiveness.
    • Design and implement performance management systems and processes to drive employee engagement, development, and accountability. including goal setting, performance evaluations, and feedback sessions. Design and implement performance management systems and processes to drive employee engagement, development, and accountability.
    • Develop, implement, and communicate HR policies and procedures to ensure compliance with company standards and legal requirements.
    • Keep abreast of changes in employment legislation and proactively recommend updates to HR policies as necessary.
    • Manage HR administration tasks, including employee record-keeping, payroll processing, and benefits administration.
    • Ensure compliance with relevant employment laws and regulations, advising company on HR compliance requirements and best practices.
    • Utilize HR data and analytics to identify trends, insights, and areas for improvement in HR programs and processes.
    • Prepare regular HR reports and metrics to track key HR performance indicators, such as turnover rates, engagement scores, and diversity metrics.

    Requirements and Qualifications

    • B.Sc in Human Resources Management, Business Administration, or a related field.
    • Minimum of 2 years of experience in HR roles, preferably in the logistics or transportation industry.
    • Excellent communication and interpersonal skills.
    • Ability to handle sensitive and confidential information with discretion.
    • Problem-solving skills and the ability to work effectively in a team environment.
    • Attention to detail and accuracy in record-keeping and documentation.
    • Proficiency in Microsoft Suite, Google Workspace, and other relevant technology platforms.
    • Ability to uphold the highest standards of professionalism, integrity, and confidentiality.

    Why work with our client

    • Salary: N150,000 Monthly (HMO, Pension)
    • Opportunities for Growth and Development: Our client believes in investing in their employees' growth and development through training and development programs to achieve professional goals.
    • Meaningful Work with Impact: Joining our client means being part of a team that plays a crucial role in connecting people and businesses worldwide. Every package they deliver makes a difference in someone's life or business, and you'll have the opportunity to contribute to that impact every day.
    • Collaborative and Inclusive Culture: Our client is an equal opportunity employer committed to diversity and inclusion in the workplace. They foster a collaborative and inclusive work environment where every team member's voice is heard and valued.
    • Competitive Compensation and Benefits: Our client recognizes and rewards their employees' hard work and dedication with competitive compensation packages and a comprehensive benefits program to support their well-being.
    • Cutting-Edge Technology and Tools: As a leading courier company, they are committed to staying at the forefront of technology and innovation. You'll have access to state-of-the-art tools and resources to help you perform your job efficiently and effectively.
    • Strong Values and Ethics: Integrity, reliability, and professionalism are at the core of everything our client does. They operate with the highest ethical standards and are committed to delivering exceptional service to their customers while maintaining a safe and respectful work environment for their employees.

    go to method of application »

    Receptionist

    Job Description

    • They are seeking a courteous, friendly and organised courier receptionist to join their team and serve as the first point of contact for customers and visitors.
    • The courier receptionist will be responsible for managing incoming calls, greeting clients, and providing administrative support to ensure smooth operations in their reception area.
    • The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to delivering exceptional service.

    Responsibilities

    • Greet customers and visitors in a friendly and professional manner, providing assistance and information as needed.
    • Answer incoming calls, route calls to appropriate personnel, and take messages accurately and promptly.
    • Maintain a clean and organized reception area, ensuring a welcoming atmosphere for clients and visitors.
    • Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.
    • Assist with administrative tasks, such as data entry, filing, photocopying, and scanning documents.
    • Schedule appointments and meetings, coordinate conference room bookings, and prepare meeting rooms as needed.
    • Handle customer inquiries and requests courteously and professionally, providing timely and accurate information.
    • Follow up with customers to ensure their needs have been met and address any concerns or issues.
    • Collaborate with other departments, such as sales, operations, and customer service, to ensure seamless communication and coordination.
    • Assist with special projects and other tasks as assigned by management.

    Qualifications

    • BSc or HND in Business Administration or any other related field
    • Proven 3 years experience in a customer service or receptionist role (preferred).
    • Excellent communication and interpersonal skills.
    • Strong organizational and multitasking abilities.
    • Proficiency in Microsoft Office Suite (Word, Excel).
    • Ability to maintain confidentiality and handle sensitive information with discretion.
    • Positive attitude and a willingness to learn and grow.

    Why work with our client:

    • Opportunities for Growth and Development: Our client believes in investing in their employees' growth and development through training and development programs to achieve professional goals.
    • Meaningful Work with Impact: Joining our client means being part of a team that plays a crucial role in connecting people and businesses worldwide. Every package they deliver makes a difference in someone's life or business, and you'll have the opportunity to contribute to that impact every day.
    • Collaborative and Inclusive Culture: Our client is an equal opportunity employer committed to diversity and inclusion in the workplace. They foster a collaborative and inclusive work environment where every team member's voice is heard and valued.
    • Competitive Compensation and Benefits: Our client recognizes and rewards their employees' hard work and dedication with competitive compensation packages and a comprehensive benefits program to support their well-being.
    • Cutting-Edge Technology and Tools: As a leading courier company, they are committed to staying at the forefront of technology and innovation. You'll have access to state-of-the-art tools and resources to help you perform your job efficiently and effectively.
    • Strong Values and Ethics: Integrity, reliability, and professionalism are at the core of everything our client does. They operate with the highest ethical standards and are committed to delivering exceptional service to their customers while maintaining a safe and respectful work environment for their employees.

    go to method of application »

    IT & Digital Marketer Officer

    Job Description

    • They are seeking a versatile and experienced IT & Digital Marketing Officer who must be familiar with computer systems will play a key role in supporting their IT infrastructure and digital marketing efforts.
    • The ideal candidate will be responsible for conducting software updates, troubleshooting technical issues, and ensuring the smooth operation of their IT systems.
    • Additionally, the role will involve digital marketing activities to promote their services and enhance online presence. The ideal candidate will have a strong IT background, proficiency in digital marketing techniques, and a proactive approach to problem-solving.

    Responsibilities

    • Conduct regular software updates and patches to ensure the security and functionality of our IT systems.
    • Provide technical support to end-users, troubleshooting hardware and software issues and resolving them in a timely manner.
    • Monitor system performance and proactively identify and address potential issues to minimize downtime.
    • Implement and enforce network security policies and procedures to protect against cybersecurity threats and data breaches
    • Develop and implement digital marketing strategies to promote our courier services and increase brand awareness.
    • Manage our online presence across various digital channels, including social media, email marketing, and website content.
    • Analyze digital marketing metrics and KPIs to evaluate the effectiveness of campaigns and optimize performance.
    • Create engaging and relevant content for digital marketing campaigns, including blog posts, social media posts, and email newsletters.
    • Collaborate with internal teams to gather content and ensure alignment with brand messaging and marketing objectives.
    • Optimize website content and structure for search engine visibility to improve organic search rankings and drive traffic to our website.
    • Manage search engine marketing (SEM) campaigns, including keyword research, ad copywriting, and performance tracking.

    Qualifications

    • Bachelor's Degree in Computer Science or related field.
    • Proven experience in IT support and administration roles.
    • Strong technical skills, including proficiency in Microsoft Office Suite and knowledge of network protocols and security principles.
    • Experience in digital marketing, including social media management, email marketing, and content creation, Targeting and Retargeting
    • Familiarity with SEO and SEM techniques and tools.
    • Excellent communication and interpersonal skills.
    • Ability to multitask, prioritize, and manage time effectively.

    Remuneration

    • N170,000 monthly (HMO, Pension).

    Why work with Our Client?

    • Opportunities for Growth and Development: Our client believes in investing in their employees' growth and development through training and development programs to achieve professional goals.
    • Meaningful Work with Impact: Joining our client means being part of a team that plays a crucial role in connecting people and businesses worldwide. Every package they deliver makes a difference in someone's life or business, and you'll have the opportunity to contribute to that impact every day.
    • Collaborative and Inclusive Culture: Our client is an equal opportunity employer committed to diversity and inclusion in the workplace. They foster a collaborative and inclusive work environment where every team member's voice is heard and valued.
    • Competitive Compensation and Benefits: Our client recognizes and rewards their employees' hard work and dedication with competitive compensation packages and a comprehensive benefits program to support their well-being.
    • Cutting-Edge Technology and Tools: As a leading courier company, they are committed to staying at the forefront of technology and innovation. You'll have access to state-of-the-art tools and resources to help you perform your job efficiently and effectively.
    • Strong Values and Ethics: Integrity, reliability, and professionalism are at the core of everything our client does. They operate with the highest ethical standards and are committed to delivering exceptional service to their customers while maintaining a safe and respectful work environment for their employees.

    go to method of application »

    Courier Manager

    Job Description

    • They are seeking a skilled and experienced Courier Manager to oversee their courier operations and ensure the efficient and effective delivery of parcels and packages. The Courier Manager will be responsible for managing day-to-day operations, optimizing processes, and leading a team of couriers to deliver exceptional service to their customers.
    • The ideal candidate will have a strong background in logistics management, excellent leadership skills, and a commitment to quality and safety.

    Responsibilities

    • Oversee all aspects of courier operations, including scheduling, route planning, and parcel sorting, to ensure timely and accurate deliveries.
    • Monitor performance metrics and KPIs to identify areas for improvement and implement operational enhancements as needed.
    • Ensure compliance with company policies, procedures, and safety regulations.
    • Ensure timely and accurate completion of deliveries, meeting service level agreements and meeting customer expectations.
    • Optimize delivery routes and schedules to maximize efficiency and minimize delivery times and costs
    • Lead and motivate a team of couriers to achieve performance targets and deliver high-quality service to customers.
    • Provide coaching, training, and guidance to team members to support their professional development and growth.
    • Foster a positive and collaborative work environment that promotes teamwork and accountability.
    • Collaborate with the customer service team to address customer inquiries, resolve issues, and ensure a positive customer experience.
    • Proactively communicate with customers regarding delivery updates, delays, and any other relevant information.
    • Manage inventory levels and ensure adequate stock of packaging materials and supplies to support daily operations.
    • Coordinate with suppliers to replenish inventory and negotiate favourable pricing and terms.
    • Maintain accurate records of deliveries, including tracking information, delivery times, and proof of delivery.
    • Implement quality control measures to ensure the accuracy and integrity of parcel handling and delivery processes.
    • Conduct regular audits and inspections to identify and address any issues or discrepancies.

    Qualifications

    • Bachelor's Degree in Business Administration, Logistics, or related field (preferred).
    • 3-4 years proven experience in courier or logistics management roles.
    • Strong leadership and interpersonal skills.
    • Strong communication skills, with the ability to motivate and inspire a teamExcellent organizational and problem-solving abilities.
    • Proficiency in logistics software and microsoft tools.
    • Knowledge of transport and safety regulations or standards.
    • Ability to thrive in a fast-paced and dynamic environment.
    • Valid driver's licence

    go to method of application »

    General Manager

    Job Description

    • They are seeking an experienced and dynamic General Manager to lead their team and drive the overall success of their courier company.
    • The ideal candidate will have a proven track record of leadership in the logistics industry, strong business acumen, and a passion for delivering exceptional service.

    Responsibilities

    • Develop and implement strategic plans and initiatives to achieve business objectives and drive growth.
    • Identify market opportunities and potential risks, and develop strategies to capitalize on opportunities and mitigate risks.
    • Lead business development efforts to acquire new clients, expand market share, and increase revenue.
    • Cultivate relationships with key clients and stakeholders to understand their needs and deliver tailored solutions.
    • Oversee financial planning and budgeting processes, and monitor financial performance against targets.
    • Analyze financial data and market trends to identify opportunities for cost savings and revenue growth.
    • Ensure the efficient and effective operation of all aspects of the business, including logistics, customer service, and administrative functions.
    • Implement process improvements and best practices to optimize operational efficiency and enhance service quality.
    • Lead and motivate a diverse team of employees, providing coaching and guidance as needed.
    • Provide strong leadership and direction to the management team and staff, fostering a culture of teamwork, accountability, and continuous improvement.
    • Mentor and develop employees, supporting their professional growth and career advancement.
    • Ensure compliance with industry regulations, company policies, and safety standards.
    • Identify and mitigate operational risks to safeguard the company's reputation and financial health.

    Qualifications

    • Bachelor's Degree in Business Administration, Logistics, Supply Chain Management or related field (MBA or MSc is an added advantage).
    • Minimum of 3 years of experience in a senior leadership role within the logistics or courier industry
    • Strong business acumen and strategic thinking skills.
    • Excellent leadership and communication skills.
    • Demonstrated ability to drive results and achieve targets.
    • Financial management experience, including budgeting and financial analysis.
    • Knowledge of industry regulations and best practices.
    • Ability to thrive in a fast-paced and dynamic environment.

    Method of Application

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