Latest Jobs at IpNX Nigeria Limited

Purpose of the Job

• Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier-grade and reliable network infrastructure and services for enterprise customers under set SLAs.
• He will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers. These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
• Your key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues. He is equally tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers – including pre-sales support, service delivery (installation & configuration) as well as support calls or visits.

Educational Qualifications & Functional Skills

• Education: BSc Computer Science / Computer Engineering / IT Related Disciplines
• Technical: Understanding of Communications Networks. Cisco network certification is required
• Technical: A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• Technology: High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
• Language: Fluent English
• Communication: Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization

Work Experience:

• At least 1 year of experience within the telecoms space as a Network/Communications Engineer
• A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
• A good grasp of technical (wireless & wireline) installations and a willingness to learn more
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• Experience with LAN/WAN Network Design and Configuration
• Good working knowledge of Microsoft Office Suite [including MS Project &Visio]

Remuneration
Industry standards

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Purpose of the Job

• Support the acquisition and management of large-scale fiber infrastructure assets through GIS analysis. Manage GIS applications and infrastructure to derive value for competitive business objectives. Provide geospatial insights to proactively meet customer needs.

Deliverables:
Expected Key Results:

• Effective GIS operations
• GIS Modeling & Analysis
• GIS working knowledge dissemination
• Incisive GIS-Based Reporting
• Support diverse GIS business application areas

Key Activities

• Creates, tests, and enhances GIS operations; develops and administers web-based applications.
• Provides technical support for GIS projects, operates and maintains GIS software and web-based applications.
• Evaluates user requirements for GIS, prepares databases, maps, and reports, performs GIS analysis, modeling, and reporting.
• Conducts end-user training, establishes effective working relationships, and supports GIS-based reporting.
• Seeks areas to apply GIS tools for business requirements.
• Demonstrate (Key competencies):

Educational Qualifications & Functional Skills

• Degree in Computer Science, Geoinformatics, Geography, Surveying, Engineering (2.2/Upper Credit Minimum)
• Extensive knowledge of GIS, mapping tools (QGIS, Carto), database programming (SQL, R, Python), and GPS measuring tools.
• Outstanding quantitative skills, attention to detail, problem-solving, and project management.
• Excellent written and verbal communication.

Work Experience:

• Considerable knowledge and experience in automated mapping, geographic information processing, cartographic principles, GIS database design, and structure.
• Proficiency in spreadsheet and CAD applications (Excel, LibreCalc, AutoCAD, FreeCAD, etc.).

Other Requirements:

• Customer Focus, Tech savvy, Action  orientation, Drive results, Cultivate Innovation, Ability to optimize work processes, Resilience, Self Development, Nimble Learning.

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Purpose of the Job

• To provide innovative solutions for network issues, define and meet customer needs, and stay updated on emerging technologies. Supervises first-level active and passive technical support for ipNX infrastructure, ensuring high-quality customer service and support.

Deliverables:

• Manage and coordinate the NOC team to ensure efficient system operation.
• Keep upper management informed about infrastructure status.
• Oversee NOC and FTTx Backend engineers to ensure proper implementation of system requirements.
• Inform Management, partners, and peers about service performance and availability.
• Coordinate NMC operations shift table for efficient staffing.
• Seek and develop tools for automation of system monitoring operations.
• Monitor the entire network, trigger upgrades as required, and escalate issues to the Infrastructure team.
• Supervise Incident Management (First Level Support) and ensure timely resolution of faults.
• Run 247365 network monitoring operation.
• Provide daily updates on open tickets and liaise with Outside Plant Supervisors on link restoration progress.
• Supervise and approve weekly/monthly link availability reports.
• Respond to calls and emails promptly, follow up on open tickets, and provide timely feedback to relevant units.
• Prepare technical reports and develop innovative systems for proactive monitoring and incident reporting.
• Team building and development.

Educational Qualifications & Functional Skills

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering
• CCNA, CCNP (Desired)
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Understanding of iTIL v4 service management.
• Excellent business communication skills both verbal and written.

Work Experience:

• 3 – 6 years of hands-on experience in Routing, Switching, and GPON Technology.
• Experience with Wired, Wireless Point-to-Point, and Point-to-Multipoint technologies is desirable.
• Excellent customer interface, analytical, and presentation skills

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Purpose of the Job

• Primary responsibility for the development and support of the OSS/BSS platform and its integration with other systems and applications.

Key Responsibilities

• Develop and build software and applications.
• Ensure feasibility and usefulness of projects.
• Reporting on project status.

Key Activities

• Design, develop, and implement APIs and application modules.
• Prepare test plans and perform system acceptance testing.
• Analyze and troubleshoot issues in application support.
• Configure, enhance, and adapt application software.
• Conduct data analysis and develop reports using T-SQL.
• Analyze OSS/BSS enhancement requests and create work plans.
• Develop schedules, time, and cost estimates for projects.
• Prepare routine project status reports and attend technical meetings.
• Demonstrate (Key Competencies):

Educational Qualifications & Skills

• Minimum 2.1/Upper Credit Bachelor's Degree in Computer Science or related field.
• Hands-on experience with Perl programming, Linux, Postgres RDBMS, Apache web server.
• Previous experience with Telco OSS/BSS software.

Work Experience:

• Strong skills in PHP, Python, Ruby on Rails, or Java.
• Experience with Telco OSS/BSS software, Freeside, and FreeRadius.
• Proficiency in JavaScript, JQuery, Angular, React, Vue, XML, CSS3.0.
• System integration skills and knowledge of software development life cycle.

Other Requirements:

• Strong team player and mentor.
• Solid problem-solving skills.
• Quick learner with the ability to organize and prioritize multiple projects.
• Effective communication and interpersonal skills

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Job Description

• The role involves managing relationships with small and medium-sized enterprises (SMEs), offering financial solutions, and driving business growth.

Requirements

• Candidates must hold a B.Sc. in any field and have a banking background; however, those with loan-specific experience need not apply.
• Dynamic individuals with 2-3 years of sales executive experience in the banking sector.