Latest Jobs at InterSwitch

JOB PURPOSE

Coordinate and execute on the maintenance and upkeep of the Interswitch premises and supporting services, including utilities, to contribute to the creation of a conducive work environment. To supervise the onsite contractors that supply various support services to enable the delivery of a work environment that adheres to regulatory standards.

Responsibilities

• Coordinate the arrangements for meetings and conferences as required, ensuring that facilities, equipment and refreshments are provided as requested to enable the smooth execution of the conferences, meetings or events.
• Perform standard administrative tasks relating to the execution of facilities management objectives to enable the efficient and effective functioning of the department.
• Coordinate and ensure on time execution of the maintenance plan across all buildings to ensure the consistent and optimal functioning of all amenities.
• Support project managers by performing simple tasks. Involves following established procedures.
• Provide basic support services to a team executing a change management initiative.

BEHAVIORAL COMPETENCIES

• Plans and prioritizes work to meet commitments aligned with organizational goals. Makes skillful use of resources and support to deliver efficient, high - quality work.
• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Relates openly and comfortably with diverse groups of people. Maintains an open, friendly, and accepting demeanor when interacting with others. Listens attentively and responds non-defensively when given advice, instruction, or critical feedback.
• Steps up to address difficult issues, saying what needs to be said. When confronted, takes ownership and responds appropriately.
• Secures and deploys resources effectively and efficiently. Manages multiple priorities and competing demands calmly and effectively.

Skills

• Works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
• Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
• Works with guidance (but not constant supervision) using data to build reports that enable executives to make decisions on property/facility management.
• Applies concepts of knowledge / skill to perform standard administrative tasks relating to the execution of facilities management objectives.

Education And Experience

• Bachelors Degree in a relevant field
• Experience in facility maintenance and administration (1-2 years)

Deadlines: May 26, 2023

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JOB PURPOSE

To execute the strategy for allocated products, by planning and coordinating resources, to enable the timely development and implementation of quality solutions and products. To drive the scope of the product development and optimisation, including breaking down this scope into specifications, features, and user stories in collaboration with cross-functional stakeholders. To act as an ambassador for the product and a primary contact for related queries. To work closely with cross-functional stakeholders to analyse these queries and align the product roadmap to strategic goals.

Responsibilities

Performance Improvement through Business Intelligence

• Support creation of machine learning algorithms by applying standard statistical analysis or data preparation methods.
• Support data-driven analysis to identify opportunities for product / service improvement.
• Serve as an advocate for data-driven product design, evangelise insights on what is working and what is not to help drive incremental gains in pipeline and revenue.
• Gather and analyse data and information to assist in the ideation, design, and continuous improvement of product specifications, features and roadmap developed by the engineering teams.

Product Training, Information and Business Advice

• Identify product training needs and develop product training courses to fill gaps in existing programmes, methods, or tools and run training programmes for specific areas using prepared content.
• Serve as the first point of contact, to resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.
• Provide advanced product / service information and respond to complex customer questions about the product / service.
• Act as mentor and coach to junior team members while fostering an environment of mutual respect and trust among senior- level team members.

Agile Release Planning and Project Coordination

• Support the formulation of the annual planning based on roadmaps and the development of business cases in support of the governance process.
• Lead, plan and replan product releases as they are produced to ensure timely updates and to deliver the planned benefits as early as possible in the product life-cycle.
• Coordinate activities and initiatives across Interswitch on issues and matters related to the product, including managing relationships with internal key stakeholders, service providers and vendors to facilitate smooth developmentand implementation of the product.
• Identify, understand, and share customers’ needs during scrum meetings to translate them into product measurable features; map customer journey to get a sense of their motivations, future needs, and pain points to improve thecustomer experience and deliver business value.

Product Management

• Communicate product strategy and functionality across Interswitch, review product documentation and collateral.
• Assist in managing the product throughout its life-cycle, while ascertaining business relevance, adoption and continuous improvement.
• Perform analyses to stay abreast of trends in the marketplace to ensure the product's competitive position.
• Manage, prioritise, and facilitate the refinement of the product backlog to ascertain that the engineering teams are delivering the right enhancements that realise the product vision and drive customer experience.
• Identify shortcomings in existing processes, systems and procedures, and use established change management programmes to address them.
• Drive the continuous upgrading and enhancement of the product and the operating environment to maintain currency with technological progress, industry trends, competitive intelligence, economic change, and all business needs.

Promote Customer Focus And Experiences

• Develop internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs.
• Support the implementation of differentiating customer experience initiatives, stories and processes.
• Manage and maintain efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution, typically maintaining 2 iterations (sprints) worth user stories available and ready in team backlog.
• Coordinate the piloting of new products or features with clients, feedback the reviews, issues and defect to the project team for resolution to ensure the deployment of a fully functional and reliable product

EDUCATION

• University First Degree in Business, Computer science, Statistics or Finance related field

Experience

• At least 6 years' experience in Product Owner / Management roles ideally within reputable financial institutions or the payments industry.

Deadlines: June 19, 2023

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JOB PURPOSE

The Team lead is expected to lead, coach, and motivate the team to deliver departmental KPI’s targets and objectives. Execute the work plans and strategy of the customer support team in adherence to defined processes and policies.

The lead will act as a first level escalation point for issues beyond the Service Desk Analyst sphere of control.

Key Responsibilities

• Coordinate and monitor the activities of support staff to achieve agreed targets
• Assist in monitoring compliance to defined service levels. (Daily, weekly monitoring)
• Assist in ensuring prompt, complete and satisfactory resolution/feedback on queries.
• Monitor team performance to ensure efficiency in contact handling and customer service delivery.
• Promptly escalate issues complex issues to appropriate service owners or department to determine and recommend appropriate courses of action.
• Conduct routine quality monitoring of the interactions handled by the SDA’s in assigned team to identify and isolate developmental needs.
• Engagement with product/business lines to pro-actively seek out product and process improvement opportunities.
• Provide guidance to direct reports, and others as required, to develop and maintain a motivated, engaged and customer focused team.
• Identify and assess customer needs to ensure satisfaction.
• Prepare and submit reports on weekly/monthly basis as necessary.
• Conduct feedback & coaching sessions with all assigned team members, , provide guidance and manage the performance of subordinates.
• Facilitate prompt and complete dissemination of relevant information to team members and manage relationship with other call centre teams and functions
• Create an environment of continuous improvement by acting on opportunities to improve and optimize CRM systems, processes, products.

Education And Experience

• Academic Qualification(s): Minimum of B.sc degree or equivalent.
• Professional Qualification(s): Other qualifications not mandatory but recognized
• Experience (Number of relevant years): At least 3 years relevant work experience in team management in a customer support function

Deadlines: June 5, 2023

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JOB PURPOSE

• To develop, test and maintain the infrastructure, tools and automated processes to allow for the speedy development and release of software.
• To facilitate the integration between software development, testing and releasing software. To align with fellow team of DevOps engineers on software development progress and configuration management of business’ servers to maintain functionality and quality service delivery.
• To meet with Lead, DevOps to understand client needs and report weekly progress.

Responsibilities

Application Software Development

• Contribute to development of existing and new applications by analysing and identifying areas for modification and improvement, contribute to development of new applications to meet customer requirements.
• Build software development tools and infrastructure, to facilitate software development and updates, according to project plan.

Design and Conceptualisation

• Research and interpret data, trends, and benchmarks relevant to digital products/ services design.

Product / Service Development

• Solve known problems and deliver defined outcomes by performing designated development / engineering activities using existing systems.

Application Software Roadmap

• Maintain road map to facilitate application software development and ensure the development work is prioritised in line with business requirements.
• Collaborate with team of fellow DevOps Engineers to align on software development progress and integration and implement mitigation measures if need be.
• Work with team of fellow DevOps Engineers to draft weekly progress reports; submit to Lead, DevOps.

Data-driven Product and Service Improvement

• Support data-driven analysis to identify opportunities for product / service improvement.
• Assist relevant team leads (i.e. software development and software testing) in continuous testing of software code; analyse results and communicate improvements with team to enhance functionality.

Customer Needs / Experience Research

• Support customer and market research by performing customer and market research and analysis techniques.
• Attend meetings with Lead, DevOps to understand clients’ needs and improvement opportunities; implement required changes on software.

Information Security

• Implement required security measures such as firewalls or message encryption, monitoring performance to notify security experts of any problems.
• Support relevant team leads in regular system testing to protect system safety from cybersecurity threats.

Automation Testing

• Introduce automation into software development processes, conduct automation testing and audits, and release automation practices.

Applications Software Maintenance

• Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software.
• Identify technical problems and required software updates and fixes.

BEHAVIORAL COMPETENCIES

Optimises Work Processes

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement, For example, uses metrics and benchmarks to monitor accuracy and quality.
• Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

Ensures Accountability

• Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures.
• Handles fair share and does not make excuses for problems.
• Usually meets commitments to others.

Tech Savvy

• Anticipates and adopts innovations in business-building digital and technology applications, For example, investigates technologies to learn some cutting-edge best practices.
• Uses digital / social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

Collaborates

• Builds partnerships and works collaboratively with others to meet shared objectives, For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Decision Quality

• Makes good and timely decisions that keep the organisation moving forward, For example, knows when to act independently and when to escalate issues.
• Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.

Communicates Effectively

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

Customer Focus

• Builds strong customer relationships and delivers customer-centric solutions.

Action Oriented

• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

TECHNICAL COMPETENCIES

Compliance Management

• Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and operations.

Application Development

• Works without supervision and provides technical guidance when required on developing software using programming languages.

Data Collection and Analysis

• Works without supervision and provides technical guidance when required on analysing data trends for use in reports to help guide decision making.

IT Testing

• Works without supervision and provides technical guidance when required on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.

Troubleshoots Technical Issues

• Works with full competence to employ a systematic process for solving technical issues by identifying the problem and selecting an appropriate solution.
• Verifies the problem; Defines the problem; Isolates the problem; Identifies the cause of problems; Justifies a solution; Resolves the problem

Compiling and Decompiling Code

• Works with full competence to compile and decompile programming code.

Project Tracking and Reporting

• Works without supervision and provides technical guidance when required on measuring and reporting progress toward intermediate targets to make sure a project stays on track to achieve its ultimate goals.
• Project Performance Report; Schedule Reporting; Status Reporting; Status Reports.

Review and Reporting

• Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.

Education And Experience

• University First Degree in Computer Science or related field.

Experience

At least 4 years' experience in DevOps Software Engineering. Experience should include:

• Strong background in Linux / Unix Administration.
• Experience working with configuration management solutions.
• Good knowledge of scripting languages (knowledge of Java is a plus).
• Good knowledge of best practices for web-scale infrastructure.
• Experience working with cloud solutions (AWS or GCP)

Deadlines: May 26, 2023

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JOB PURPOSE

To act as a trusted advisor to business to enable the respective business leaders to make informed people related decisions.

To implement the end to end Group HR strategy within the allocated Business area/s, taking into account the strategic priorities and nuances of the individual business areas to ensure the groupwide attainment of the HR Strategic Objectives.

To contribute to the development of the HR strategy, priorities, solutions and initiatives by providing insights on the people and industry trends within the allocated business/es to ensure that the HR function remains relevant and continuously enables the attainment of Business Objectives.

Responsibilities

• Deploy the talent agenda within the business to enable robust differentiation and development of the different talent segments. Develop procedures and interprets, or advise the wider business on application of the Talent agenda then monitor implementation of those procedures within the organization.
• Identify requirements for HR frameworks and tools within an important area of responsibility to meet business needs.
• Specify the design and manage development and implementation, ensuring compliance with external requirements and integration with the broader HR policy framework.
• Build a reputation as a knowledgeable and trusted advisor to leaders in the business on the full employee life cycle to increase the strategic profile of the HR function and to ensure that the best decisions are taken concerning people in the business.
• Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.
• Interrogate the business strategy to identify the headcount and development actions required to enable the business to meet its objectives.
• Investigate complex hypotheses, using a wide range of HR data to diagnose underlying causes of key business issues and identify opportunities to enhance employee engagement and/or improve business performance.
• Investigate, and propose solutions for, very complex and/or contentious Employee Relations cases in liaison with line managers; coordinate the organization's response to legal cases brought by individuals; contribute to the preparation of legal submissions and ensure all parties complete casework accurately and within deadlines.
• Gather and analyze data relating to key people metrics (Regrettable loss, build/ buy/borrow/bounce, employee engagement, attrition etc.) to enable the business and HR to make data driven people decisions. Specify, develop, and test HR data collection procedures and tools within an area of HR practice to meet defined key principles and ensure compliance with external requirements.
• Identify learning and development needs within the business and collaborate with the talent team to deploy the required training to enable a fully capable workforce. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.
• Implement; advise on; and monitor adherence to HR Policy, processes and procedures within the business, raise any compliance issues with the relevant stakeholder and ensure correction thereof to minimize any risks and losses stemming form non-compliance.

BEHAVIORAL COMPETENCIES

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
• Applies knowledge of business and the marketplace to advance the organization's goals. For example, has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives.
• Holds self and others accountable to meet commitments. For example, measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Handles conflict situations effectively, with a minimum of noise. For example, seeks out a variety of opinions and options; maintains an open mind; takes steps to ensure conflict remains constructive; avoids polarized or unilateral decisions; seeks agreement on critical issues.
• Creates a climate where people are motivated to do their best to help the organization achieve its objectives. For example, shares insight into the purpose of the work, involves others appropriately and gives them credit for their contributions. Praises the successes of others.
• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

Skills

• Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.
• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
• Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.
• Uses comprehensive knowledge and skills to act independently while guiding and training others on analyzing the business requirements that IT solutions must meet.
• Determine acceptance and evaluation criteria; Prioritization; Observation; Focus groups; Analysis Skills.
• Uses comprehensive knowledge and skills to act independently while guiding and training others on achieving full compliance with applicable rules and regulations in management and/or operations.
• Uses comprehensive knowledge and skills to act independently while guiding and training others on making sure that the organization manages its employee relations within a clear framework that embodies corporate values and policies, while also complying with all legal requirements
• Works independently and provides guidance and training to others while interpreting and applying comprehensive knowledge of laws, regulations and policies in area of expertise.
• Uses comprehensive knowledge and skills to communicate with other people independently while providing guidance and training to others on speaking in a clear, concise and compelling manner.
• Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on reviewing and creating relevant, lucid and effective reports.

Education And Experience

• University / Post Graduate (Masters Degree)
• Wide and deep experience providing expert competence (Over 8 years to 10 years ).
• Experience of planning and managing resources to deliver predetermined objectives as specified by more senior managers (Over 3 years to 6 years)

Deadlines: May 26, 2023

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JOB PURPOSE

Responsible for the deployment of new/fixes for digital solutions onsite at the banks infrastructure for the mobile business

Responsibilities

• Testing - Uses product specifications to design test procedures and standards.
• Solutions Analysis - Analyzes specified problems and issues to find the best technical and/or professional solutions.
• Needs Assessment - Investigate questions relating to existing programs, processes and procedures.
• Client & Customer Management (External) - Help senior colleagues manage client and customer relationships by using relevant sales or client systems.

TECHNICAL COMPETENCIES

• Independently supports business processes with comprehensive understanding and effective use of standard office equipment and standard software packages, while also providing guidance and training to others.
• Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
• Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.
• Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.
• Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfill business objectives.
• Finastra Trade and Finance solution
• Java, Websphere, Weblogic, Tomcat, Oracle, Apache, JBoss

BEHAVIORAL COMPETENCIES

• Holds self and others accountable to meet commitments. For example, operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements.
• Takes steps to ensure work is done properly, communicates status, and addresses any errors.
• Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues.
• Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality.
• Takes steps to make methods productive andefficient. Promptly and effectively addresses process breakdowns.
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
• Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service.
• Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.

EDUCATION

• General Education - University (First Degree)

Experience

• Managerial Experience - Very Limited (Minimum Experience; 2-4Years)

Deadlines: June 23, 2023

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JOB PURPOSE                             

To execute software development and programming activities in alignment with project plans and strategies. To secure full functionality of key features of the code and to prepare software reports, manuals and other documentation on the status, operation and maintenance of the software. To communicate potential execution hindrances as well as progress with Team Lead, Software Development.

RESPONSIBILITIES                      

Application Software Development

• Contribute to development of existing and new applications by analysing and identifying areas for modification and improvement.
• Contribute to development of new applications to meet customer requirements.
• Follow software development project plan, and execute programming and coding activities within budgetary margins and timeline.
• Leverage programming tools that facilitate software development and coding; stay abreast of latest programming trends, and make recommendations to Team Lead, Software Development.
• Carry out end-to-end software development, and maintain code sanitisation through regular debugging of the programme.
• Introduce automation into software development processes, conduct automation testing and audits, and release automation practices.

 Application Software Maintenance 

• Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software.
• Perform software management, change management, diagnostics, enhancement, optimisation, and system support functions (technical and user support) by diagnosing system problems and offering quick turnaround solution
• Support relevant team leads in regular system testing to protect system safety from cybersecurity threats.
• Collaborate with team of fellow software developers to align on software development progress and integration and implement mitigation measures if need be.
• Attend meetings with Team Lead, Software Testing and Lead, DevOps to understand client needs and incorporate software improvements during software development phase.
• Work with team of fellow software developers to draft weekly progress reports, and submit to software development team lead.

  Application Software  Roadmap

• Maintain roadmap to facilitate application software development and ensure the development work is prioritised in line with business requirements.

Document Preparation and Management

• Organise and prepare complex documents using a variety of computer applications such as Microsoft Office. Also responsible for gathering and summarising data for special reports.
• Create and ensure compliance with a company wide document management system.
• Design various systems documentation (logical design specifications) to be used in implementing the systems, including architecture, flowcharts, layouts, diagrams, charts, code comments, etc.
• Prepare reports, manuals and other documentation on the status, operation and maintenance of the software.

TECHNICAL COMPETENCIES                                              

• IT Testing: Works without supervision and provides technical guidance when required on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.
• Assessment: Works with guidance (but not constant supervision) to analyse data from multiple sources to draw appropriate conclusions and make suitable recommendations.
• Data Collection and Analysis: Works without supervision and provides technical guidance when required on analysing data trends for use in reports to help guide decision making.
•  IT Support: Works without supervision and provides technical guidance when required on monitoring, diagnosing and fixing technological problems.
• Web Development: Works without supervision and provides technical guidance when required on the development and implementation of website structure and content.
• Application Development: Works without supervision and provides technical guidance when required on developing software using programming languages.
• Verbal and Written Communication: Uses clear and effective verbal and written communication skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies
• Project Tracking and Reporting: Works with guidance (but not constant supervision) to measure and report progress toward intermediate targets to make sure a project stays on track to achieve its ultimate goals. Project Performance Report; Schedule Reporting; Status Reporting; Status Reports.
• Service Delivery: Works with guidance (but not constant supervision) to deliver required services that meet quality standards.

EDUCATION                                  

• General Education - University First Degree in Computer Science or related field.

EXPERIENCE                                

•  General Experience - At least 4 years' experience in software development that enables job holder to deal with the majority of situations and to advise others.
•  Experience should include use of some of the following modern development software and technologies:
  • Languages: (Java, Swift, PHP, JavaScript, HTML, CSS, C#)
  • Mobile: (Android)
  • Frameworks: (Laravel, Ionic, Angular1, .Net)
  • Databases: (MYSQL, MSSQL)
  • Tools: (Cordova, Git, Maven, Gulp, Gradle)

 As well as at least 2 years hand-on experience building and deploying high traffic consumer-facing Apps and platforms.

TASKS 

• Building theBuilding the software and platforms through appropriate structured modular programming (coding) that will allow reliability, availability and scalability of the system and corresponding systems and user documentation
• Testing and evaluating new programmes.
• Reviewing system performance, troubleshoot, debug and apply fixes to system components.
• Determining operational practicality.
• Developing quality assurance procedures.
• Deploying software tools, processes and metrics.
• Maintaining and upgrading existing systems.
• Providing training that will allow integration of the system into the business.
• Working closely with other developers, UX designers, business and systems analysts.

Deadlines: June 23, 2023