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  • Posted: May 22, 2025
    Deadline: Not specified
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  • For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business an...
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    Analyst, HSE

    Job Purpose

    • Implement controls to reduce health, safety and environmental (HSE) risks in assigned region.

    Responsibilities

    • Conduct HSE induction for new employees and for suppliers at the beginning of all critical activities prior to mobilization to site. 
    • Review the safe system of work (JHA, RA, PTW, etc.) for all activities relating to the approval of access ref, and where the task is potentially high-risk, escalate to the senior manager to define mitigation and additional control measures. Ensure oversight until completion of the high-risk tasks.
    • Maintain and execute emergency preparedness plan, including quarterly drills for the region, ensuring first responders, first aid boxes, fire extinguishers, etc. are up to date.
    • Conduct routine, ad hoc, pre-project, post-incident, and other required regulatory field inspections for hazard identification, including working with stakeholders to implement appropriate controls. 
    • Participate in, and provide support for environmental critical activities e.g., Environmental Compliance Monitoring, Environmental Audit, Site Clean-up/Remediation and other Regulatory compliance monitoring such as Noise monitoring, Air quality monitoring, etc. in the Region. Advise regional management as appropriate.
    • Provide advice and support to regional management during incident investigations to establish root causes, cascade lesson learned, and make recommendations to minimize re-occurrences.
    • Maintain timely and accurate weekly and monthly reports, HSE KPI record of manhours, incidents, training, HSE performance for contractors’, governance meeting actions, and provide support for closure and continuous improvement.
    • Maintain data base for tracking of action plans arising from incident investigations, HSE meetings, audits, clients’ and/or customers’ inspections, and/or complaints in the region, etc., until close out, including logging and resolving all incidents on SysAid. Ensure monthly reconciliation of data between the region and HQ.
    • Manage the distribution of and maintain records of PPE and first aid requirements for the region, including inventory and escalation for restocking.
    • Periodically engage regulatory/governmental agencies (State Ministry of Environment, NOSDRA, NESREA, NCC etc.) to represent the company during site visits to address any escalation and prevent regulatory sanctions.
    • Organize and implement HSE events including Perfect HSE day, road safety and fleet safety program, policies and procedures to promote safety consciousness among staff and contractors in the region.  
    • Advice and support the regional management, operations team, site maintenance contractors, SMCs, and site build contractors, SBCs on developments in environmental, legislations, risk-based reviews and implement controls to prevent accidents, and business disruptions.
    • Support Operations team in advising on corrective actions on site-relate snags and ensure the region’s HSE systems and processes comply with relevant applicable laws and requirements.
    • Participate in HSE-related conferences, seminars, public hearings, etc.
    • Perform other tasks and duties as assigned by the Senior Manager, HSE.

    Qualifications

    • Bachelor’s degree in Engineering, Environmental Sciences and/ or any other relevant discipline.
    • Membership of relevant professional body (ISPON, NES, IOSH, IIRSM, etc.) will be an added advantage.
    • +2 years’ relevant work experience.
    • ISO HSE-MS certifications, e.g. ISO 14001:2015 and ISO 45001:2018 will be an added advantage
    • Valid NEBOSH International General Certificate (IGC) in Occupational Health & Safety. NEBOSH Environmental Management Certificate (NEC) will be an added advantage.
    • Demonstrable knowledge of monitoring, policy-making, and planning.

    Organizational Competencies:

    • Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
    • Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
    • Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
    • Boldness - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
    • Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

    go to method of application »

    Specialist, Systems Security and Cloud Infrastructure

    Job Purpose

    • Server and System Administration Operations.

    Responsibilities

    • Build, design, deploy, maintain, and lead the implementation of cloud solutions across multiple public offerings, e.g., Microsoft Azure, AWS, Huawei Cloud.
    • Help implement the technology direction, vision, and strategy to enable cloud technology adoption.
    • Implement and refine cloud future state architectures and roadmaps in line with standards, guidelines, and industry best practices.
    • Recognize and resolve all business issues and impact as it relates to IT systems infrastructure.
    • Participate in the design, implementation, and management of workload automation initiatives.
    • Adhere to firm Change Management, Problem Management policies and familiarity with ITIL or other formalized IT Operations foundation.
    • Assess urgency of issues and facilitate follow-up and resolution accordingly including service quality initiatives to support highly product availability environment.
    • Assist IT security team to develop and support organizational security standards.
    • Ensures all flagged vulnerabilities are closed.
    • Coordinates the implementation and updating of patches on servers and clients’ machines to protect information.
    • Provide regular reports on cloud services and on-premises.
    • Assist in responding to regular reviews from ITGRC team.
    • Support and assist in implementation IT Security Projects.
    • Ensures on enterprises certificates are managed properly and are renewed at the right time in collaboration with IT Security team.
    • Performs any other duties as may be required from time to time.
    • Provide occasional out of hours support.
    • Identifies opportunities to simplify IT systems operations through continuous improvement initiatives.

    Other Specifics:

    • Microsoft O365 Admin
    • Azure Cloud Admin & Application Integration
    • Systems Security
    • SFTP/MFT platform Support.
    • Infrastructure Security and Risk Compliance Management
    • Identity and Access Management

    Qualifications

    • Bachelor’s Degree / Diploma in Computer Science, engineering, Information Technology
    • Minimum of 4 - 5 Years working experience, preferably in a Telecommunication and IT solutions industry
    • ITIL Foundation is required.
    • Advance knowledge of Azure platform.
    • Advance skill on Linux administration.
    • Microsoft Azure Administrator Certification is recommended.
    • Background IT knowledge on Virtual Machines, Networks, and other IT Infrastructure aspects.
    • CompTIA A+ certified is required or equivalent.

    Organizational Competencies:

    • Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
    • Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
    • Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
    • Boldness - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
    • Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

    go to method of application »

    Manager, NOC Diesel (East)

    Job Summary

    • The Diesel Manager is responsible for overseeing the entire NOC Diesel department, including managing both the Diesel Analyst team and the Diesel Specialist.
    • This role requires strong leadership, technical expertise in diesel operations and fuel management, and a strategic mindset to drive continuous improvement and optimize departmental performance.
    • The Diesel Manager ensures the efficient operation of the department, fosters collaboration among team members, and implements initiatives to enhance the organization's Diesel operations.

    Responsibilities

    • Lead and manage both the Diesel Analysts team and the Diesel Specialists team, providing guidance, support, and direction to achieve departmental goals.
    • Oversee all aspects of NOC Diesel unit, including refueling processes, performance analysis, problem detection and resolution.
    • Foster a positive and collaborative work environment, promoting teamwork, innovation, and continuous improvement.
    • Set performance objectives, conduct regular performance evaluations, and provide feedback to team members to facilitate their professional development and growth.
    • Develop and implement initiative and objectives to optimize NOC Diesel operations, improve fuel management processes, and enhance overall departmental performance.
    • Monitor key performance indicators (KPIs) and metrics to track progress, evaluate performance, and make data-driven decisions to achieve departmental targets.
    • Ensure the accurate and timely resolution of fuel-related incidents, tank issues, and other operational matters, and follow up with relative stakeholders until closure.
    • Liaise with internal and external stakeholders on matters related to diesel operations and fuel management activities.
    • Communicate regularly with senior management, regional heads, and other stakeholders to provide updates, solicit feedback, and address concerns.
    • Perform other tasks and duties as assigned by the line manager.

    Qualifications

    • First Degree in Electrical / Telecommunication Engineering / Computer Science or related discipline
    • 4 - 8 years related experience

    Organizational Competencies:

    • Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
    • Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
    • Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
    • Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
    • Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

    go to method of application »

    Manager, NOC Remote Monitoring System (East)

    Job Purpose

    • The RMS Manager is responsible for overseeing the smooth operation and reliability of the Remote Monitoring System (RMS).
    • This role entails leading a team of RMS analysts, conducting daily checks, validating incident resolution, and driving root cause analysis to ensure the system's integrity and functionality.
    • The RMS Manager must possess strong leadership skills, a deep understanding of monitoring systems, and a proactive approach to problem-solving.

    Responsibilities

    • Lead and manage a team of RMS analysts, providing guidance, coaching, and support to foster a high-performing and cohesive team environment.
    • Monitor key performance indicators (KPIs) and metrics to track progress, evaluate performance, and make data-driven decisions to achieve departmental targets.
    • Oversee the daily sanity checks of the RMS, ensuring timely detection and resolution of errors or abnormalities in system performance or data.
    • Review system alerts and reports to maintain the accuracy and reliability of data, implementing enhancements as needed to optimize system performance.
    • Monitor the progress of assigned incidents, providing guidance and support to facilitate timely resolution and minimize operational disruptions.
    • Validate the resolution of incidents and problems within the RMS, ensuring that reported issues are effectively addressed and resolved to meet quality standards.
    • Collaborate closely with cross-functional teams to develop and implement corrective and preventive actions based on RCA findings, fostering collaboration and knowledge sharing.
    • Drive a culture of continuous improvement within the RMS team, encouraging creativity, initiative, and proactive problem-solving.
    • Manage relationships with RMS vendors, including oversight of vendor performance, and resolution of any issues or concerns.
    • Collaborate with vendors to ensure the effective delivery of services, adherence to contractual obligations, and alignment with organizational requirements.
    • Reconcile and produce monthly system Key Performance Indicators (KPIs), ensuring accuracy and completeness of data.
    • Perform other tasks and duties as assigned by the line manager.

    Qualifications

    • First Degree in Electrical/Telecommunication Engineering/Computer Science or related discipline
    • 4 - 8 years related experience

    Organizational Competencies:

    • Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
    • Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
    • Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
    • Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
    • Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

    go to method of application »

    Specialist, Applications & AI Development

    Job Purpose

    • We are seeking a highly skilled and motivated software/AI developer to join our team. 
    • The Ideal candidate should have a strong background in software development and an understanding of software development, artificial intelligence & machine learning algorithms. 
    • The candidate will be responsible for designing, developing, and implementing software solutions that integrate AI and machine learning algorithms to solve complex process and business problems.

    Responsibilities
    General Software Development 

    • Write clean, maintainable, and efficient code.
    • Implement application features according to specifications.
    • Participate in code reviews and contribute to team discussions.
    • Debug and resolve technical issues and bugs.
    • Collaborate with designers, analysts, and other developers.
    • Stay updated on the latest industry trends and technologies.
    • Ensure code quality and adherence to development standards.

    Quality Assurance:

    • Perform various testing types: functional, integration, performance, and regression.
    • Ensure defects are resolved.
    • Ensure the application meets quality standards before release.

    Support:

    • Provide end-user support and troubleshoot application issues.
    • Document and escalate issues to relevant teams.
    • Assist in training users on new features and functionalities.
    • Gather user feedback to inform future improvements
    • Ensure timely resolution of support tickets and inquiries.

    Qualifications

    • Degree holder in Computer Science or related fields 
    • 4+ years in Software Engineering and development.

    Organizational Competencies:

    • Customer Focus - People demonstrating this competence understand & exceed our customers' needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
    • Innovation - People demonstrating this competence constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
    • Integrity - People demonstrating this competence are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
    • Boldness - People demonstrating this competence are thorough in analyzes & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
    • Sustainability- People demonstrating this competence are constantly seeking to create positive impact in the communities we serve.

    Benefits

    • Pension
    • Medical insurance
    • Employee Assistance Program
    • Annual leave
    • Parental leave
    • Social events

    go to method of application »

    Specialist, ServiceNow & AI Development

    Job Purpose

    • We are seeking a highly skilled and motivated software/AI developer to join our team. 
    • The Ideal candidate should have a strong background in software development and an understanding of software development, artificial intelligence & machine learning algorithms. 
    • The candidate will be responsible for designing, developing, and implementing software solutions that integrate AI and machine learning algorithms to solve complex process and business problems.

    Responsibilities
    General Software Development:

    • Write clean, maintainable, and efficient code.
    • Implement application features according to specifications.
    • Participate in code reviews and contribute to team discussions.
    • Debug and resolve technical issues and bugs.
    • Collaborate with designers, analysts, and other developers.
    • Stay updated on the latest industry trends and technologies.
    • Ensure code quality and adherence to development standards.

    ServiceNow Development:

    • Design and develop custom applications, modules, and workflows on the ServiceNow platform to meet specific business requirements.
    • Write and maintain server-side and client scripts (eg, Business Rules, UI Actions, Script Includes, Client Scripts) to automate processes and enhance system functionality.
    • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services and middleware.
    • Customize and develop ServiceNow portals, dashboards and reports to improve the user experience.
    • Conduct unit testing, system testing, and resolve issues related to system functionality, integrations, or performance.

    Quality Assurance:

    • Perform various testing types: functional, integration, performance, and regression.
    • Ensure defects are resolved.
    • Ensure the application meets quality standards before release.

    Support:

    • Provide end-user support and troubleshoot application issues.
    • Document and escalate issues to the relevant teams.
    • Assist in training users on new features and functionalities.
    • Gather user feedback to inform future improvements
    • Ensure timely resolution of support tickets and inquiries.

    Qualifications

    • Degree holder in Computer Science or related fields 
    • 4+ years in Software Engineering and development.

    Organizational Competencies:

    • Customer Focus - People demonstrating this competence understand & exceed our customers' needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
    • Innovation - People demonstrating this competence constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
    • Integrity - People demonstrating this competence are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
    • Boldness - People demonstrating this competence are thorough in analyzes & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
    • Sustainability- People demonstrating this competence are constantly seeking to create a positive impact in the communities we serve.

    Benefits

    • Pension
    • Medical insurance
    • Employee Assistance Program
    • Annual leave
    • Parental leave
    • Social events.

    Method of Application

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