Latest Jobs at FMR AGENCY

Job Overview

• We are hiring experienced Truck Drivers to transport consumable goods across the Southwest and other locations within Nigeria.
• The ideal candidate must have a valid driver’s license, knowledge of road safety regulations, and experience handling 30ft and more for long-distance deliveries.

Key Responsibilities

• Safely operate trucks to transport consumable goods to assigned locations.
• Ensure timely and efficient delivery while adhering to all road and safety regulations.
• Conduct routine vehicle inspections and report maintenance needs.
• Maintain accurate trip logs and delivery records.
• Follow company policies regarding vehicle operation and cargo handling.
• Ensure cargo is properly secured to prevent damage during transit.
• Adhere to all federal and state driving laws.

Requirements

• Minimum of 5 years experience driving heavy-duty trucks.
• Valid driver’s license
• Experience driving consumable trucks and long-distance trips across Nigeria.
• Strong understanding of road safety regulations and traffic laws.
• Ability to read and navigate routes effectively.
• Physically fit with the ability to lift and secure loads if required.
• Good communication and record-keeping skills.
• Previous experience in haulage, logistics, or FMCG transportation is an advantage.

Benefits:

• Performance-based incentives
• Steady and reliable job security

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Job Description

• The Customer Service Representative (CSR) is responsible for providing high-quality customer service and support through phone, email, chat, or in person. 
• The CSR serves as the main point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. 
• This role requires excellent communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment.

Responsibilities

Customer Interaction:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
• Provide accurate information regarding products, services, policies, and procedures.
• Assist customers with product orders, returns, exchanges, and cancellations.
• Handle customer complaints and concerns with empathy, aiming to provide quick and effective solutions.

Problem Resolution:

• Investigate and resolve customer issues by clarifying the complaint, determining the cause, selecting the best solution, and following up to ensure resolution.
• Escalate complex or unresolved issues to higher-level support or management as needed.
• Log and document customer interactions, complaints, and inquiries accurately in the customer service database.

Product Knowledge:

• Maintain in-depth knowledge of the company’s products, services, and policies to effectively assist customers.
• Stay up to date on new products, promotions, and company policies.

Sales Support:

• Assist customers with product recommendations and upsell additional products or services based on customer needs.
• Process orders, payments, and refunds in the system accurately.
• Coordinate with other departments (sales, logistics, etc.) to ensure smooth order processing and delivery.

Customer Relationship Management:

• Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction.
• Follow up with customers to gather feedback and ensure their issues are resolved to their satisfaction.

Reporting and Documentation:

• Maintain accurate records of customer interactions, transactions, feedback, and complaints.
• Prepare reports on customer service activities, trends, and performance metrics for management review.
• Identify common issues and suggest improvements to the customer service process.

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Job Summary

• We are looking for a proactive and organized Assistant Sales Representative & Facility Officer to support sales operations while ensuring the smooth management of branch facilities.

Key Responsibilities
Sales Support Duties:

• Assist the sales team with customer interactions, inquiries, and order processing.
• Maintain and update sales records, inventory reports, and customer databases.
• Support in stock management, product display, and showroom organization.
• Handle basic sales transactions and assist in meeting branch sales targets.
• Provide after-sales support and handle customer complaints professionally.

Facility Management Duties:

• Oversee the maintenance, cleanliness, and security of the branch facility.
• Coordinate repairs, servicing, and procurement of office equipment and supplies.
• Ensure that all utilities (electricity, water, air conditioning, etc.) are functioning properly.
• Conduct routine inspections and address facility-related issues promptly.
• Liaise with vendors, contractors, and service providers for facility maintenance.

Administrative & Operational Support

• Ensure compliance with health, safety, and regulatory policies within the branch.
• Assist in document management, reporting, and general office coordination.
• Support management in day-to-day operational activities as required.

Requirements

• The ideal candidate must have at least an HND in Business Administration, Marketing, Facility Management, or a related field.
• At least 1-2 years of experience in sales support, facility management, or a similar role.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Good communication and problem-solving abilities.
• Ability to work independently and take initiative.
• Strong organizational skills, and the ability to multitask in a fast-paced environment.

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Job Summary

• We are seeking a motivated and results-driven Sales Agent to join our client retail team.
• The ideal candidate will be responsible for engaging with customers, understanding their needs, and providing tailored product recommendations to drive sales.
• This role requires excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced retail environment.

Key Responsibilities

• Customer Engagement: Greet and assist customers, providing product information and recommendations.
• Sales & Upselling: Identify customer needs and suggest relevant products to maximize sales.
• Transaction Handling: Process sales transactions, returns, and exchanges accurately.
• Stock Management: Monitor stock levels, assist in restocking shelves, and maintain an organized store layout.
• Sales Targets: Achieve individual and team sales targets while delivering excellent customer service.
• Product Knowledge: Stay updated on product features, promotions, and new arrivals.
• Customer Feedback: Gather and report customer preferences, complaints, and suggestions to improve service.

Requirements & Qualifications

• High school diploma or equivalent (Bachelor’s degree is a plus).
• 1+ years of sales experience in retail, FMCG, or a related field.
• Strong communication and interpersonal skills.
• Ability to persuade and influence customers effectively.
• Basic math skills for handling transactions.
• Willingness to work flexible schedules, including weekends and holidays.

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Job Summary

• We are looking for a highly organized Logistics Officer to oversee and manage the movement, storage, and distribution of goods in our client retail operations. 
• The ideal candidate will ensure efficient supply chain processes, inventory management, and timely deliveries to optimize retail operations and customer satisfaction.

Key Responsibilities

• Inventory Management: Monitor stock levels, coordinate with suppliers, and ensure accurate inventory records.
• Supply Chain Coordination: Manage inbound and outbound logistics, ensuring timely delivery of goods to retail stores and warehouses.
• Shipping & Distribution: Plan and oversee transportation routes, delivery schedules, and warehouse operations.
• Supplier & Vendor Management: Liaise with suppliers and logistics providers to maintain cost-effective and efficient operations.
• Compliance & Documentation: Ensure all logistics activities comply with regulatory and company policies, including proper documentation of shipments and deliveries.
• Cost Optimization: Identify and implement cost-saving strategies in logistics and supply chain operations.
• Risk Management: Address and resolve logistical issues such as delays, damaged goods, and transportation problems.
• Technology & Reporting: Utilize logistics management software to track shipments and generate reports for operational improvements.

Requirements & Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 2+ years of experience in logistics, supply chain, or warehouse management, preferably in the retail industry.
• Strong knowledge of inventory control, transportation management, and distribution networks.
• Experience with ERP systems and logistics software is a plus.
• Excellent problem-solving, communication, and negotiation skills.
• Ability to work under pressure and manage multiple priorities.

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Job Summary

• We are seeking a motivated and enthusiastic In-House HR Assistant (NYSC) to join our team in Surulere, Lagos.
• This role is an excellent opportunity for a recent or currently serving National Youth Service Corps (NYSC) member to gain valuable hands-on experience in Human Resources within a dynamic manufacturing and distribution environment.
• The ideal candidate will be passionate about pursuing a career in HR, possess basic experience or a strong interest in HR functions, and demonstrate maturity and professionalism.

Responsibilities

• Assist with the posting of job advertisements on various platforms.
• Screen and shortlist resumes based on specified criteria.
• Schedule interviews and maintain communication with candidates.
• Assist with the onboarding process for new employees.
• Maintain accurate and up-to-date employee records, both physical and digital.
• Assist with the preparation and filing of HR documents.
• Provide general administrative support to the HR department.
• Assist with the preparation of HR reports and presentations.

Requirements

• Must be a currently serving NYSC member.
• Demonstrated passion and willingness to build a career in Human Resources.
• Basic understanding of HR functions or a strong interest in learning.
• Basic computer literacy (Microsoft Office Suite).
• Must reside in Surulere, Lagos.
• Demonstrated maturity, professionalism, and a strong work ethic.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.

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Job Summary

• We are seeking a creative and detail-oriented Interior Designer to join our client team. The successful candidate will be responsible for conceptualizing, planning, and executing interior design projects, ensuring that spaces are both aesthetically pleasing and functional.
• You will work closely with clients to understand their needs and preferences, creating designs that enhance the usability, safety, and beauty of interiors.

Key Responsibilities

• Design Development: Develop design concepts and plans based on client needs, space, and budget.
• Client Consultation: Meet with clients to discuss their objectives, budget, and timeline for the project.
• Space Planning: Create functional and attractive layouts, optimizing the use of space.
• Material Selection: Choose furniture, fabrics, color schemes, lighting, and other materials to complement the design and meet project specifications.
• 3D Visualization and Drawings: Use design software (e.g., AutoCAD, SketchUp, or Revit) to create 2D/3D models, renderings, and detailed drawings.
• Project Management: Oversee project timelines, ensuring that designs are completed on time and within budget.
• Collaboration: Work closely with architects, contractors, and other professionals to implement designs and ensure that construction aligns with the design plan.
• Budgeting: Create cost estimates for materials and labor, ensuring the project stays within budget.
• Sourcing Materials: Identify and order furnishings, finishes, and decor from suppliers.
• Site Visits: Conduct site visits during and after construction to ensure the project aligns with design specifications and quality standards.
• Trend Awareness: Stay updated on the latest design trends, materials, and technology to create innovative and modern spaces.

Qualifications

• Education: Bachelor’s degree in Interior Design, Architecture, or a related field.
• Experience: 2-5 years of experience in interior design or a related field.

Skills:

• Proficiency in design software (AutoCAD, SketchUp, Revit, Adobe Creative Suite, etc.).
• Strong visualization and spatial planning skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong attention to detail and a creative mindset.
• Licenses/Certifications: Certification by the National Council for Interior Design Qualification (NCIDQ) or equivalent is preferred but not required.

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Job Description / Responsibilities

• Contributing to the development of marketing strategies.
• Designing and implementing marketing plans.
• Visit potential sites to secure new projects and build relationships with prospective clients.
• Coordinating with the design team and social media manager.
• Plan and oversee advertising campaigns across multiple channels, including digital, print, and outdoor media.
• Working with the sales team to develop targeted sales strategies.
• Maintaining client relations and answering clients about product specifications and uses.
• Conduct market research to identify trends, opportunities, and competitive insights.
• Creating and presenting performance reports.

Skills and Traits

• Candidates should possess a Bachelor’s Degree in Marketing, Communication, Business, or a related field
• Proven work experience as a sales and marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Remuneration

• Other benefits: Commission for referred jobs.