Front Desk Officer at Amy Consulting

Job Summary:

• We are seeking a friendly, organized, and professional Front Desk Officer to join our pediatric hospital. The ideal candidate will be the first point of contact for patients and visitors, ensuring a warm, welcoming experience and providing efficient administrative support to the hospital.

Key Responsibilities:

• Welcome and attend to patients, parents, and visitors in a courteous and professional manner.
• Manage patient check-ins and registrations.
• Schedule and confirm patient appointments.
• Answer and direct phone calls and inquiries appropriately.
• Maintain patient records and update information when necessary.
• Handle incoming and outgoing correspondence.
• Ensure the reception area is neat, organized, and child-friendly.
• Provide general administrative support to the medical team when required.

Requirements:

• Minimum of OND/HND/Bachelor’s Degree in any related field.
• 1–2 years experience in a similar role (experience in a hospital or healthcare setting is an added advantage).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in basic computer applications (Microsoft Office).
• Must be patient, polite, and comfortable interacting with children and parents.