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  • Posted: Jun 24, 2026
    Deadline: Jul 6, 2026
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  • First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Retail Banking Recruitment Bootcamp - Relationship Manager (North Division)

    JOB OBJECTIVE(S)

    To effectively sell the bank’s products, mobilize and grow deposits liabilities through the various products and generate revenues. Also, source for new customers and maintain existing accounts.

    DUTIES & RESPONSIBILITIES 

    • Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
    • Manage and deepen relationships with existing and prospective customers.
    • Win new accounts and resuscitate dormant relationships.
    • Market the bank’s products to meet customer needs.
    • Initiate development of products required to meet customer needs.
    • Ensure efficient service and maintenance of existing customer.
    • Ensure zero tolerance for inactive/dormant accounts.
    • Perform all other duties as assigned by the Business Manager.

    JOB REQUIREMENTS

    Education

    • Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
    • Higher Degrees (MBA)/Professional Certificate will be an added advantage.

     Experience

    • Minimum experience – 3 years relevant banking (marketing and credit) experience

    Knowledge

    • Financial advisory
    • Good Knowledge of the business environment
    • Credit/Risk Management
    • Banking structure, policies, and procedures
    • Banking Operations, Products & Services
    • Customer Service
    • Marketing/ Sales 
    • Business/ Product Development
    • Budget Planning & Control  
    • Financial Analysis Business/ Operational Strategy
    • Strategic Business Planning

    Grade: ABO – SBO

    Note: Only shortlisted applicants will be contacted.

    go to method of application »

    Retail Banking Recruitment Bootcamp - Relationship Manager (Lagos, South-West, South-East, South-South)

    JOB OBJECTIVE(S)

    • Responsible for developing the business unit to increase sales, profitability, market share and customer satisfaction.

    DUTIES & RESPONSIBILITIES 

    • Supervise activities of retail marketing staff to ensure timely and efficient service delivery to customers. 
    • Promote the sales and service culture through coaching, guidance and staff motivation 
    • Ensure achievement of monthly and annual targets 
    • Approve expenditure for the branch marketing team within limits 
    • Ensure branch operating cost is within approved budget 
    • Ensure zero tolerance for inactive/dormant accounts 
    • Manage all staff in the team to achieve increased value creation, volume of business and enhanced profitability for the bank 
    • Ensure effective risk asset appraisal, disbursement and monitoring 
    • Provide timely and accurate reports in prescribed formats and intervals 
    • Ensure excellent working relationship with the branch operations staff 
    • Perform all other duties as assigned by the Group Head.

    JOB REQUIREMENTS

    Education

    • Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
    • Higher Degrees (MBA)/Professional Certificate will be an added advantage

     Experience

    • Minimum of 5 years relevant experience and at least 2 years in management position with responsibility in Retail & marketing units, relationship management, product management and Marketing and retail sales.

    Knowledge

    • Financial advisory
    • Good Knowledge of the business environment
    • Credit/Risk Management
    • Banking structure, policies, and procedures
    • Banking Operations, Products & Services
    • Customer Service
    • Marketing/ Sales 
    • Business/ Product Development
    • Budget Planning & Control  
    • Financial Analysis Business/ Operational Strategy
    • Strategic Business Planning

    Grade: ABO – SBO

    Note: Only shortlisted applicants will be contacted. 

    Method of Application

    Build your CV for free. Download in different templates.

  • Send your application

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