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  • Posted: Nov 26, 2025
    Deadline: Dec 16, 2025
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  • First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Recovery Officer

    Responsibilities

    • Recovery of delinquent accounts and reduction of bad debt portfolio.
    • Driving recovery process at both designated locations and SBU.
    • Conduct frequent recovery drives against recalcitrant debtors.
    • Engagement of focused and result-oriented Agents to work on debt recoveries.
    • Court attendance to monitor pending recovery cases in Court.
    • Collateral inspection of mortgaged assets.
    • Foreclosure on assets of debtors who are unwilling and /or unable to pay their debts.
    • Review and recommendation to Management on repayment plans submitted by Customers.
    • Work with the Court and Law Enforcement Agencies on Bank’s mortgaged assets being occupied by trespassers.
    • Initiate, monitor and follow up on petitions against fraudulent debtors to the Law Enforcement Agencies.
    • Rendition of weekly, monthly, quarterly and yearly recovery reports and updates to Management.
    • Provide the required clearance on Camsol/Camac confirmation.
    • Posting recoveries made by customers and charging off concluded accounts.
    • Maintain the security of all information entrusted to the staff.
    • Any other job that may be assigned.

    Job Requirements

    • Minimum of a First Degree or its equivalent in a Business / Law related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage
    • Must have a legal background, with the ability to interpret contracts, debt recovery regulations, and related compliance requirement. 

    go to method of application »

    Area General Services Coordinator (AGSC)

    DUTIES & RESPONSIBILITIES

    • Ensure a world-class branch ambience through the maintenance of neat facades, and consistent aesthetics (internally and externally) across all branches outside Lagos. Drive environmental upgrades and periodic face-lifting of branches to reinforce the bank’s corporate image/brand and customer satisfaction.
    • Lead the planning and execution of all construction and renovation projects – new branches, refurbishments, branch relocations, and ATM kiosks, gallery and cladding. Coordinate with Area General
    • Services Managers (AGSMs) to ensure timely delivery, quality assurance, and adherence to approved specifications and budgets. Oversee the entire construction lifecycle including delivery of relevant equipment, tools, and furniture for branch take-off
    • Oversee preventive and corrective maintenance for civil infrastructure: roof repairs, ceiling replacements, counters, tiling, septic systems, canopy installations, and branch repainting. Supervise vendors and contractors handling building maintenance and ensure adherence to SLAs.
    • Supervise and ensure the maintenance and installation of critical systems: generators, transformers, inverters, batteries, UPS, CCTV, fire systems, panic alarms, and air-conditioning units. Ensure full functionality of IT communication masts and safety devices (lightning/thunder arrestors, extinguishers, FM 200), in conjunction with other stakeholders.
    • Ensure the maintenance and availability of branch work tools and signage – note counting/sorting machines, rate boards, FX boards, etc. Oversee implementation of internal and external branding and regulatory signage in branches and other outlets outside Lagos, in conjunction with other stakeholders.
    • This also involves other Engineering items as may arise from time to time.

    Grade: AM-MGR

    Experience:

    • Minimum of 10-15 years of progressive experience in facilities and infrastructure management, preferably in the financial sector.
    • Proven track record of project delivery, stakeholder engagement, and team leadership across multiple locations.

    go to method of application »

    Change Management Associate

    DUTIES & RESPONSIBILITIES

    • Assist in preparing change impact assessments and readiness evaluations.
    • Coordinate logistics for training sessions, workshops, and stakeholder meetings.
    • Maintain change management documentation including stakeholder maps and feedback logs.
    • Collaborate with project teams to ensure alignment with change management plans.
    • Assist in preparing project value tracking tools.
    • Design and create visually engaging flyers to support change communication and awareness campaigns.
    • Ensure flyer designs align with the organization’s brand identity and messaging tone.
    • Use tools such as Adobe Illustrator, Corel Draw, and Photoshop to produce high-quality digital and print-ready flyers.
    • Manage flyer requests and deliver within agreed timelines, incorporating feedback and version control.
    • Provide a portfolio or samples of previous flyer designs as part of qualification.
    • Monitor and report on change adoption metrics under the guidance of the Team Lead.
    • Help identify risks and escalate issues to the Team Lead, Change Management.

    JOB REQUIREMENTS

    Education

    • Minimum of a first degree or its equivalent in a business /IT related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage.

    Experience

    • 0–4 years of relevant experience in change management or project support roles, data initiatives, or
    • technology delivery preferably in financial services.

    Method of Application

    Use the link(s) below to apply on company website.

     

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