Latest Jobs at Efezi Southsea Nigeria Limited

Summary

• A Hotel Account Officer with an OND qualification plays an essential role in supporting the financial operations of the hotel.

Responsibilties
Financial Record Keeping:

• Maintain accurate and up-to-date financial records.
• Record daily sales, expenses, invoices, and petty cash transactions.
• Ensure proper documentation and filing of financial documents.

Cash Handling & Reconciliation:

• Reconcile daily cash, POS, and bank transactions.
• Prepare daily sales reports for management.
• Track cash inflows and outflows to prevent discrepancies.

Payroll Support:

• Assist in preparing monthly payroll.
• Maintain attendance sheets, staff deductions, and allowances.

Accounts Payable & Receivable:

• Process supplier invoices and ensure timely payments.
• Follow up on outstanding payments and receivables.
• Assist in managing vendor relations and documentation.

Budget Monitoring:

• Support management in monitoring departmental budgets.
• Report unusual expenses or variances from the budget.

Inventory & Cost Control:

• Work with the storekeeper to track stock usage.
• Participate in weekly/monthly stock-taking.
• Help minimize wastage and monitor cost of sales.

Banking Operations:

• Prepare deposit slips and ensure daily banking where required.
• Assist with bank reconciliations.

Compliance & Audit Support:

• Ensure compliance with hotel accounting procedures.
• Assist internal and external auditors during reviews.

Reporting:

• Prepare financial summaries for management.
• Highlight issues such as revenue shortfalls, cash shortages, and spending irregularities.

Customer & Staff Communication:

• Provide financial information to departments when requested.
• Support front office and management with billing or financial clarifications.

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Job Description

• A Hotel Operations Manager is responsible for overseeing the daily operations of a hotel to ensure smooth functioning across all departments.
• Their main duty is to make sure guests receive excellent service while maintaining high operational standards, profitability, and staff performance.

Responsibilities
Supervision of Departments:

• Oversees housekeeping, front desk, food & beverage, maintenance, and security.
• Ensures each department follows company standards and SOPs.

Guest Experience Management:

• Ensures guests receive high-quality service.
• Handles escalated guest complaints and resolves issues promptly.
• Monitors guest satisfaction scores and improves service processes.

Staff Management:

• Supervises staff performance and conducts regular evaluations.
• Organizes staff schedules, training, and daily briefings.
• Ensures proper discipline, grooming, and conduct within the hotel.

Operational Efficiency:

• Ensures smooth daily operations.
• Implements cost-control measures.
• Monitors inventory, supplies, and facility maintenance.

Financial Oversight:

• Works with accounts and management to manage budgets.
• Helps track revenue, expenses, and departmental performance.
• Ensures profitability of operations.

Compliance & Safety:

• Ensures adherence to health, safety, and hygiene standards.
• Monitors compliance with industry regulations and hotel policies.

Coordination With Management:

• Reports operational updates to the General Manager.
• Implements management decisions across departments.
• Assists with planning events, promotions, and operational strategies.

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Job Description

• A Hotel Barman (or Bartender) is responsible for preparing and serving drinks to guests while creating a welcoming, enjoyable, and safe bar environment.
• They play an important role in guest satisfaction and contribute to the hotel’s revenue through excellent service and product knowledge.

Key Responsibilities
Drink Preparation & Service:

• Mixes and serves alcoholic and non-alcoholic beverages according to recipes.
• Prepares cocktails, mocktails, wines, spirits, and beer.
• Ensures proper drink presentation and consistency.

Guest Interaction & Customer Service:

• Welcomes guests politely and takes drink orders.
• Engages with guests, creates a friendly atmosphere, and builds positive relationships.
• Handles guest complaints or special requests professionally.

Bar Setup & Cleanliness:

• Sets up the bar for service (stocking bottles, garnishes, ice, glassware).
• Maintains cleanliness and hygiene of the bar area.
• Ensures bar equipment and utensils are clean and functioning properly.

Stock & Inventory Control:

• Monitors bar inventory such as drinks, mixers, garnishes, and glassware.
• Reports shortages and assists with stock-taking.
• Reduces wastage through accurate measures and portion control.

Cash Handling & Sales:

• Issues bills, receives payments, and records transactions accurately.
• Promotes drink specials and upsells to increase revenue.
• Keeps an accurate record of daily sales.

Compliance & Safety:

• Ensures responsible alcohol service to guests.
• Follows hotel policies, hygiene standards, and safety regulations.
• Properly IDs guests when necessary and avoids serving intoxicated customers.

Teamwork & Coordination:

• Works closely with waiters, restaurant staff, and supervisors.
• Supports F&B operations during events, banquets, and busy periods.

Requirements

• Interested candidates should possess relevant qualifications with 5 years experience.

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Job Summary

• A Food and Beverage Manager oversees all operations related to food and drink services in a hotel, restaurant, or hospitality establishment.
• Their key responsibility is to ensure high-quality service, excellent guest experience, and profitable F&B operations.

Key Responsibilities
F&B Operations Management:

• Supervises daily operations of the restaurant, bar, room service, banquet, and other F&B outlets.
• Ensures smooth service flow and compliance with F&B standards.
• Monitors food preparation, presentation, and service quality.

Menu Planning & Development:

• Works with chefs to create menus that appeal to customers and are cost-effective.
• Ensures consistency in food taste, portion size, and quality.
• Updates menus seasonally or based on demand.

Staff Leadership & Training:

• Recruits, trains, and supervises F&B staff (waiters, bartenders, chefs, stewards).
• Conducts daily briefing, performance evaluations, and grooming checks.
• Ensures staff comply with etiquette and service standards.

Guest Experience Enhancement:

• Handles guest concerns, complaints, and special requests.
• Ensures excellent customer service and promotes memorable dining experiences.
• Monitors guest feedback and implements service improvements.

Budgeting & Cost Control:

• Manages F&B budgets, revenue targets, and profitability.
• Controls food and bar costs, waste, and stock levels.
• Works closely with the accounts department on expenses and cost analysis.

Inventory & Supply Management:

• Ensures accurate stock-taking and ordering of food, beverages, and supplies.
• Maintains relationships with suppliers and negotiates contracts.
• Ensures proper storage, portion control, and usage of products.

Hygiene, Safety & Compliance:

• Ensures strict adherence to food safety, hygiene, and hotel policies.
• Complies with local health regulations and conducts regular inspections.
• Oversees cleanliness of kitchens, dining areas, and equipment.

Event & Banquet Coordination:

• Plans and manages banquets, conferences, and special events.
• Coordinates with the kitchen, service team, and event planners.
• Ensures smooth execution and customer satisfaction.

Requirements

• Candidates should possess an OND qualification with 4 years experience.

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Description

• Housekeeping plays a crucial role in ensuring the cleanliness, orderliness, comfort, and overall guest satisfaction within a hotel. It is one of the most important departments because it directly affects the guest’s first impression and overall experience.

Importance:

• Creates a clean and welcoming environment.
• Enhances guest comfort and satisfaction.
• Maintains the hotel’s reputation and rating.
• Helps prevent health hazards.
• Improves the overall operational efficiency of the hotel.

Key Responsibilities

• Guest Room Cleaning and Maintenance
  • Cleans and prepares guest rooms to hotel standards.
  • Changes bed linens, towels, and replenishes amenities.
  • Ensures rooms are fresh, spotless, and comfortable for guests.
  • Reports any room maintenance issues (lights, AC, plumbing).
• Public Area Cleaning
  • Maintains cleanliness of lobbies, hallways, restrooms, restaurants, bars, and other common areas.
  • Ensures areas are presentable at all times.
• Laundry Management
  • Handles washing, drying, ironing, and distribution of linens and staff uniforms.
  • Ensures guest laundry services are delivered accurately and on time.
• Maintaining Hygiene and Safety Standards
  • Ensures proper sanitation procedures are followed in all areas.
  • Uses correct cleaning chemicals and equipment safely.
  • Complies with health and safety regulations.
• Inventory and Supplies Control
  • Manages stock of linens, cleaning supplies, guest amenities, and equipment.
  • Ensures items are well-stocked, accounted for, and used efficiently.
• Room Inspection
  • Supervisors inspect rooms before they are released for guest use.
  • Ensures rooms meet quality standards.
• Coordination With Other Departments
  • Works with Front Desk to update room status (clean, dirty, out of order).
  • Coordinates with Maintenance for repairs.
  • Supports F&B during events by providing clean linens and setup materials.
• Guest Support
  • Responds to guest requests such as extra towels, pillows, or cleaning.
  • Ensures prompt and professional service to enhance guest satisfaction.

Requirements

• Candidates should possess relevant work experience with at least 3 years relevant work experience.