Barman at Efezi Southsea Nigeria Limited

Job Description

• A Hotel Barman (or Bartender) is responsible for preparing and serving drinks to guests while creating a welcoming, enjoyable, and safe bar environment.
• They play an important role in guest satisfaction and contribute to the hotel’s revenue through excellent service and product knowledge.

Key Responsibilities
Drink Preparation & Service:

• Mixes and serves alcoholic and non-alcoholic beverages according to recipes.
• Prepares cocktails, mocktails, wines, spirits, and beer.
• Ensures proper drink presentation and consistency.

Guest Interaction & Customer Service:

• Welcomes guests politely and takes drink orders.
• Engages with guests, creates a friendly atmosphere, and builds positive relationships.
• Handles guest complaints or special requests professionally.

Bar Setup & Cleanliness:

• Sets up the bar for service (stocking bottles, garnishes, ice, glassware).
• Maintains cleanliness and hygiene of the bar area.
• Ensures bar equipment and utensils are clean and functioning properly.

Stock & Inventory Control:

• Monitors bar inventory such as drinks, mixers, garnishes, and glassware.
• Reports shortages and assists with stock-taking.
• Reduces wastage through accurate measures and portion control.

Cash Handling & Sales:

• Issues bills, receives payments, and records transactions accurately.
• Promotes drink specials and upsells to increase revenue.
• Keeps an accurate record of daily sales.

Compliance & Safety:

• Ensures responsible alcohol service to guests.
• Follows hotel policies, hygiene standards, and safety regulations.
• Properly IDs guests when necessary and avoids serving intoxicated customers.

Teamwork & Coordination:

• Works closely with waiters, restaurant staff, and supervisors.
• Supports F&B operations during events, banquets, and busy periods.

Requirements

• Interested candidates should possess relevant qualifications with 5 years experience.