Deel is a global payroll solution that helps businesses hire anyone, anywhere. Using a tech-enabled self serve process, you can now hire independent contractors or full-time employees in over 150 countries, compliantly and in minutes. Today, Deel serves 4,500+ customers from SMBs to publicly traded companies.
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Job Summary
Why should you be part of our success story?
- A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
- We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
- After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
- Lead and restructure Deel’s Mobility Operations to disrupt the industry and drive scalable growth.
- Develop and execute innovative strategies to optimize global mobility services, enhancing operational efficiency and customer satisfaction.
Responsibilities
- Design and implement operational frameworks to streamline mobility processes globally.
- Collaborate cross-functionally with product, sales, legal, marketing and customer experience teams to align operations with business goals.
- Drive process improvement initiatives focused on cost efficiency, speed, and service quality.
- Develop KPIs to monitor performance, identify gaps, and implement data-driven improvements.
- Oversee compliance with international mobility regulations, ensuring risk mitigation.
- Lead, mentor, and scale high-performing operational teams across multiple regions who manage visa processing and sponsorship, ensuring teams have the required resources and enablement for success.
Requirements
- Proven track record of managing global mobility operations to achieve significant efficiency gains and business growth.
- Proven experience and understanding of US immigration processes, policies and relevant filing types is a plus (not mandatory).
- Strong analytical mindset with the ability to leverage data for strategic decision-making.
- Design immigration and workforce management processes to enable Deel to scale effectively.
- Strong leadership and people management skills, with experience in scaling and mentoring diverse teams located in varying timezones.
Total Rewards
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
go to method of application »
Job Summary
Why should you be part of our success story?
- A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
- We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
- After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
Responsibilities
- Lead technical programs that enhance internal systems, ensuring alignment with business objectives and long-term scalability, while also scoping, planning, and executing projects beyond MVP to ensure long-term impact and efficiency.
- Manage internal service desk operations, optimizing ticketing systems and response processes, and serve as an escalation point for complex system-related issues, ensuring timely resolution.
- Drive automation and operational improvements across teams, identifying and implementing process improvements to streamline workflows and enhance efficiency.
- Oversee the administration, customization, and optimization of internal platforms such as Jira or Zendesk, and support the development of integrations and automation solutions using tools like Zapier and scripting languages (e.g., Python, JavaScript).
- Provide technical guidance on system scalability, data management, and security best practices, while also acting as the primary point of contact for vendors, managing relationships, and ensuring contracts align with business needs.
- Proactively engage with stakeholders across teams, translating business needs into actionable technical solutions, and support change management initiatives, ensuring smooth adoption of new systems and processes.
- Develop reporting frameworks to track team performance, automation impact, and operational effectiveness, and analyze data to identify trends, inefficiencies, and opportunities for improvement.
- Leverage insights derived from data analysis to drive strategic decision-making and optimize internal operations.
Requirements
- 5+ years of experience in technical program management, system administration, or a related field.
- Strong background in managing and optimizing internal systems, automation tools, and integrations.
- Hands-on experience with ticketing systems, workflow automation, and process improvements.
- Proficiency in scripting languages (Python, JavaScript) and API-based integrations.
- Ability to manage multiple projects simultaneously while balancing technical and business priorities.
- Strong stakeholder management skills with the ability to communicate complex technical concepts to non-technical audiences.
- Experience in managing vendor relationships, procurement processes, and contract negotiations.
- Data-driven mindset with experience in reporting, analytics, and KPI tracking.
- Excellent problem-solving skills and a proactive approach to identifying and mitigating risks.
Total Rewards
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
go to method of application »
Job Summary
Why should you be part of our success story?
- A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
- We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
- After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
The Impact You’ll Have:
- As a Senior Team Lead, Engineering at Deel, you will lead 1 or 2 cross-functional teams (7-10 professionals in each team), with a balance of leadership (70%) and hands-on technical work (30%). You will drive technical excellence, mentor your teams, and deliver scalable, innovative solutions in a fast-paced, startup-like environment. By fostering collaboration and adopting best practices, you will ensure the team meets organizational goals and delivers exceptional user experiences.
Get Ready To
Lead with Technical and Team Excellence:
- Serve as a technical leader, combining hands-on development with strategic oversight.
- Design, code, and deliver high-quality, scalable applications with Node.js
- Provide mentorship and technical guidance, fostering growth and skill development within the team.
- Ensure best practices in development, testing, and deployment, driving innovation and excellence.
- Conduct thorough code reviews to maintain high coding standards and technical quality.
Elevate Team Effectiveness:
- Collaborate closely with product and design teams to create extraordinary user experiences.
- Drive technical planning and execution, balancing short-term objectives with long-term system health.
- Promote Agile methodologies to enhance team productivity and effectiveness.
- Facilitate knowledge sharing, cross-team collaboration, and continuous improvement.
Strategize and Execute for Impact:
- Define and implement technical strategies in alignment with organizational goals.
- Lead innovation through rapid prototyping, iterative development, and problem-solving.
- Identify technical risks and implement mitigation strategies to ensure successful delivery.
- Represent your teams in cross-functional discussions, aligning technical requirements with business objectives.
Build Teams and Foster Culture:
- Play an active role in hiring and scaling the teams, ensuring alignment with company values.
- Manage performance cycles, provide structured feedback, and support the professional growth of team members.
- Cultivate a culture of collaboration, inclusion, continuous learning, and engineering excellence.
- Champion diversity and foster an environment where all team members thrive.
Lead Cross-Functional Collaboration:
- Partner with product, design, and other engineering teams to ensure seamless alignment on goals.
- Coordinate efforts across teams to drive complex projects and ensure shared objectives are met.
- Communicate technical challenges, opportunities, and solutions effectively to stakeholders.
- Push back on product decisions when necessary, presenting well-reasoned arguments to prioritize technical health, scalability, and long-term success.
- Resolve complex, multi-team technical challenges by fostering collaboration across disciplines.
What You’ll Bring
- 12+ years of professional software engineering experience with expertise in JavaScript, TypeScript, Node.js, and RESTful API design.
- 3+ years of experience managing and mentoring engineers, with a proven ability to lead cross-functional teams.
- Strong technical acumen and a track record of building scalable, robust systems.
- Proficiency in automated unit, functional, and integration testing.
- Passion for exceptional user experiences, innovative problem-solving, and technical excellence.
- Experience managing performance reviews and scaling teams in a high-growth environment.
You’re the Leader We’re Looking For if You:
- Thrive in environments requiring both technical expertise and leadership.
- Combine strategic vision with attention to detail in decision-making.
- Demonstrate a commitment to collaboration, continuous learning, and team success.
- Drive innovation while balancing immediate goals with long-term technical health.
Bonus Points
- Experience navigating cross-browser and cross-platform development challenges.
- Contributions to open-source projects or technical communities.
- Knowledge of additional tech stacks or expertise across multiple technical domains.
Total Rewards:
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
go to method of application »
Job Purpose
- The payroll implementation consultant ensures the successful implementation and support of PaySpace by Deel’s payroll solution for new and existing clients by analysing client requirements, configuring the system, migrating data, and ensuring accuracy.
- This senior role focuses on SMB and Mid-market clients with a headcount of up to 1000.
- The role requires a strong blend of UK payroll expertise, technical skills, project management skills, and the ability to engage with senior client stakeholders.
Duties and Responsibilities
Customer Excellence:
- Collaborate with clients to understand their business needs and design customized solutions that align with their goals
- Build and maintain strong relationships with clients.
- Manage client relationships throughout the implementation lifecycle, addressing any concerns and ensuring client satisfaction
- Provide expert guidance and support during the implementation process, ensuring timely and successful delivery
- Take accountability for service excellence and adhere to company work standards.
Payroll Implementations:
- Lead workshops at client sites, including engagements with senior/executive management.
- Analyse and document client requirements to design tailored solutions aligned with their goals.
- Configure the system based on client requirements and ensure accuracy in complex calculations. Leveraging JavaScript where necessary.
- Migrate data from clients' current systems and balance payroll data.
- Distribute configuration and migration tasks across the team and ensure quality work.
- Ensure project milestones are met, follow standard implementation procedures, and provide user training.
Post-Implementation Support:
- Provide support to new clients post-implementation until the handover to support or outsource departments.
- Ensure a smooth handover process to support teams.
General Duties:
- Stay updated on system functionality and assist the support and Managed service teams with queries.
- Mentor junior consultants on implementation processes and system functionality.
- Continuously improve implementation methodologies and processes to increase efficiency and customer satisfaction
- Track and report on implementation progress, providing regular updates to clients and senior leadership
- Work with cross-functional teams (product, engineering, customer success) to ensure seamless project execution
Requirements
- Bachelor's degree in Business, HR, Information Technology, or a related field. Advanced degrees or certifications are a plus.
- Comprehensive knowledge of UK Payroll and HR legislation.
- At least 5 years of experience in payroll consulting or implementation
- Prior experience implementing UK SaaS payroll solutions
- Advanced proficiency in Microsoft Office Suite
- Strong analytical and problem-solving abilities.
- Proven ability to manage and deliver complex implementations.
- Excellent communication and presentation skills, capable of engaging senior client stakeholders.
- High attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Ability to mentor junior teammates.
Bonus Points
- Experience navigating cross-browser and cross-platform development challenges.
- Contributions to open-source projects or technical communities.
- Knowledge of additional tech stacks or expertise across multiple technical domains.
Total Rewards:
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
go to method of application »
Responsibilities
- Act as the first line function to address security alerts and suspicious activities reported by Deel’s users.
- Continually monitor the security systems and prioritize the remediation of our systems.
- Conduct digital forensics and lead incident response activities.
- Conduct end-to-end analysis of user behavior anomalies and threat-hunting
- Develop security content and SIEM and other security platforms to improve detection and response effectiveness
- Cooperate with red team for purple teaming and adversary simulations
- Assist with reviewing architecture and design for new and current deployments, features, and operational requirements.
- Oversee periodical access reviews.
- Identify and facilitate remediation of IT and SaaS security exposures and vulnerabilities.
- Develop and enforce security awareness programs.
- Conduct TPRM activities.
Job Requirements
- 3+ years of experience in cyber security.
- Experience with security tools like EDR, CSPM, DLP, SIEM, ZTNA, User life cycle management, MDM, MFA, SSPM and others.
- Experience with defining and enforcing security requirements for processes and systems.
- Familiarity with cyber security frameworks and best practices, such as MITRE, NIST, CIS, and others.
- Experience with heading security projects company-wide while collaborating with multiple stakeholders.
- Stay up to date with the latest security technologies, and attack techniques.
- Experience with conducting security assessments, and configuration reviews.
- Be proficient with Cloud technologies.
- Excellent English in both verbal and written.
Advantages:
Bonus Points
- Experience navigating cross-browser and cross-platform development challenges.
- Contributions to open-source projects or technical communities.
- Knowledge of additional tech stacks or expertise across multiple technical domains.
Total Rewards:
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
go to method of application »
Responsibilities
- Consult with clients to assess their current payroll practices and identify areas for improvement and optimization.
- Develop and recommend tailored global payroll strategies to meet clients' unique needs and objectives.
- Provide guidance on payroll compliance, tax regulations, and labor laws in multiple countries to ensure clients maintain legal and regulatory compliance.
- Collaborate with cross-functional teams within the organization to provide comprehensive solutions for clients, including HR, finance, and tax specialists.
- Stay up-to-date on global payroll legislation, trends, and best practices to continuously improve service offerings and maintain industry expertise.
- Prepare and deliver presentations, workshops, and webinars on global payroll topics to educate clients and industry professionals.
Qualifications
- PHD – Passion, Heart and Desire to build your own legacy at Deel
- Entrepreneurial DNA (job will include high and low tasks)
- “Just do it attitude”
- Minimum of 5 years of experience as a Solutions Engineer / Pre-Sales for global payroll solutions at a unicorn start-up on tech company
- Experience and understanding best-in-class HCM and ERP payroll-based integration
- Experience at a start-up or in a scrappy, fast-moving environment
- Willingness to travel inside and outside of territory
- Excellent communication skills in English (multilingual capability is a bonus)
Bonus Points
- Experience navigating cross-browser and cross-platform development challenges.
- Contributions to open-source projects or technical communities.
- Knowledge of additional tech stacks or expertise across multiple technical domains.
Total Rewards:
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
go to method of application »
Job Summary
- As the Director of Customer Success at Deel, you'll take the helm in overseeing and managing the Customer Journey for our SMB, MM, or Enterprise client segments.
- Reporting directly to the Head of Customer Success, you'll serve as a strategic partner, working to cultivate a robust and high-performing success organization. Your role will involve developing and leading our customer success strategy while collaborating with various internal teams across Deel to ensure we effectively engage, grow, and retain our customer base.
Key Responsibilities
- Working with our executive team and leadership to develop, implement, build and lead the EMEA customer success strategy.
- Drive strategy for an entire segment (MM/SMB/ENT), - while helping managers achieve their team metrics.
- Building and leading the customer success function, including implementing technologies, building processes, driving the roadmap and measuring team performance.
- Developing deep relationships with our largest customers, serving as their partner in achieving their goals and desired outcomes.
- Building robust cross functional workflows with internal teams, including Sales, Product and Engineering, deliver the best customer experience to drive growth and retention.
- Activating and renewing our customer base, acting as the customer's main advocate within Deel.
Some key qualifications
- 8+ years of experience in a customer success leadership position with experience working across jurisdictions at unicorn start-ups or big tech companies.
- Extensive experience in organizational /company design; designing company structures, performance frameworks, cross-functional processes, and using data driven techniques to measure success.
- You have a track record of achieving metrics, and have developed and deployed successful expansion plans.
- You have a record of introducing and launching new technologies /strategies into existing operating models.
- You can build from the ground up.
- You have a relentless execution ethic and lots of energy.
Bonus Points
- Experience navigating cross-browser and cross-platform development challenges.
- Contributions to open-source projects or technical communities.
- Knowledge of additional tech stacks or expertise across multiple technical domains.
Total Rewards:
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
go to method of application »
Responsibilities
- Collaborate with internal stakeholders to translate business needs into scalable Gainsight configurations, including automations, workflows, user roles, dashboards, and customer health frameworks.
- Design, configure, and maintain no-code/low-code system workflows and automations, primarily within Gainsight Horizon Rules Engine, Journey Orchestrator, and Zapier to drive operational efficiency and reduce manual effort.
- Support the administration and performance monitoring of Customer Success systems, including Gainsight, Salesforce, and other integrated tools such as Monday.com, Jira, Zendesk, and Slack-based workflows.
- Serve as first-level internal support, managing requests and troubleshooting user issues via Jira, including access management, data discrepancies, workflow errors, and system bugs.
- Proactively monitor integration and workflow health, identifying and resolving sync failures and automation errors between Gainsight, Salesforce, and connected tools (e.g., Slack, Jira, Zendesk).
- Maintain user roles, access permissions, system settings, and configurations across Gainsight and other CS tools, ensuring consistent performance and secure operations.
- Create and maintain process documentation, system configuration records, and standard operating procedures (SOPs) to support team knowledge sharing and scalability.
- Support major system initiatives and contribute to broader projects; independently manage smaller enhancement projects with guidance from senior team members.
- Partner with vendors such as Gainsight and other software providers to troubleshoot complex bugs, escalate platform issues, and implement system improvements.
- Assist in evaluating, onboarding, and supporting new Customer Success technologies (e.g., conversation intelligence tools, email tracking systems, Slack inbox management platforms).
Requirements
- 2-5 years of experience in systems administration, business systems support, or Customer Success operations, with a strong foundation in no-code/low-code platforms.
- Hands-on experience with Gainsight (or a similar CSP), including knowledge of Horizon Rules Engine, Data Designer, Journey Orchestrator, and C360 configurations.
- Gainsight Level 1 certification is required; Level 2+ preferred.
- Familiarity with Salesforce (SFDC) data structures and tools that integrate with SFDC; experience managing field mappings, sync errors, or cross-system workflows is a plus.
- Working knowledge of Zapier, Monday.com, Jira, and Slack integrations; ability to configure or troubleshoot task automation and system handoffs.
- Comfort with logic statements and condition-based logic as used in Gainsight rules and workflows (e.g., filters, joins, if/then logic, multi-step logic flows).
- Strong problem-solving skills with a methodical approach to troubleshooting, root-cause analysis, and documentation of system issues and solutions.
- Ability to communicate effectively with internal stakeholders of varying technical backgrounds—both synchronously (Slack huddles, meetings) and asynchronously through written documentation and updates in Jira or Slack.
- High attention to detail and comfort executing system changes with precision in live environments.
- A proactive learner who is curious about Customer Success tools and continuously seeks to optimize user experience and operational efficiency.
Bonus Points
- Experience navigating cross-browser and cross-platform development challenges.
- Contributions to open-source projects or technical communities.
- Knowledge of additional tech stacks or expertise across multiple technical domains.
Total Rewards:
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
go to method of application »
Duties
In this role, you will leverage your expertise in data analysis to collaborate closely with Product Managers, Operations, and Development teams. Your primary goal will be to generate actionable insights that drive product strategy and optimize performance within Deel's Independent Contractor (IC) vertical. Your responsibilities will include:
- Insight Generation: Work closely with cross-functional teams to address various challenges, transforming complex data into clear, actionable insights that inform product development and strategy.
- Performance Monitoring: Oversee the performance of product features and releases by defining baselines and success metrics. Provide recommendations for optimization based on thorough analysis.
- Domain Expertise Development: Develop deep domain knowledge in your dedicated product areas to proactively derive meaningful recommendations and insights that drive product strategy.
- A/B Testing: Assist in the design and evaluation of A/B tests aimed at enhancing customer journeys and improving user experience.
- Data Visualization: Develop user-friendly dashboards and high-quality data visualizations that drive actions and support decision-making processes.
- Data Exploration: Explore large and complex datasets to uncover actionable insights that support strategic initiatives.
- Data Modeling: Collaborate with Analytics Engineers to build data models in dbt, ensuring clean data structures and key performance indicators (KPIs) for your product areas.
Requirements
- Bachelor Degree in Computer Science, Math, Statistics, Economics or equivalent degree
- 3+ years’ experience in data analytics
- Hands on experience in LookML (Looker)
- Solid experience with Data Modelling (DBT)
- Strong strategic vision and business mindset.
- Demonstrable interest in and knowledge of HR services topics is highly relevant.
- Proactive, organized, and obsessed with detail.
We’d especially love to speak with you if:
- You love data exploration and visualisations
- Have experience with snowflake and LookML
- You are driven by business impact generated from your insights
- You are naturally curious and enjoy challenging the status quo
- You are proactive and like to take responsibility in projects, managing requirements and collaborating with a number of different teams across the company
- You know when to go deep on a task and when to execute.
Bonus Points
- Experience navigating cross-browser and cross-platform development challenges.
- Contributions to open-source projects or technical communities.
- Knowledge of additional tech stacks or expertise across multiple technical domains.
Total Rewards:
- Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy:
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available.
Method of Application
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