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Job Description

• We are seeking a well-trained and mannered Female Sales Representative to join our team at our shoe store in Lekki Phase 1, Lagos.

Responsibilities

• Meet and exceed sales targets
• Provide excellent customer service
• Maintain a high level of product knowledge
• Process sales transactions accurately and efficiently
• Maintain a clean and organized store environment
• Collaborate with colleagues to achieve sales goals

Requirements

• OND, NCE, B.sc, or HND in any field
• Minimum of 2 years and maximum of 5 years of sales experience
• Excellent communication and interpersonal skills
• Ability to work well under pressure
• Strong sales and customer service skills
• Availability to work a flexible schedule, including weekends (Monday to Saturday)

Preferred Candidate Profile:

• Female
• Age range: 25-30 years
• Residing in Lagos (preferably on the Island).

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Job Description

• Our client is seeking for a dynamic and results-driven Chief Operating Officer (COO) to lead its daily operations.
• The ideal candidate will have extensive experience managing cross-industry operations, optimizing performance, and driving sustainable growth.
• This is a critical leadership role for a strategic thinker with a hands-on approach to operational excellence.
• Available to resume within 2 weeks- 1 month

Responsibilities

• Oversee and streamline operations across transportation, real estate, and oil & gas subsidiaries to ensure alignment with corporate objectives.
• Implement robust operational processes and enhance productivity to maximize profitability and efficiency.
• Collaborate with the executive team to develop and execute growth strategies, innovation initiatives, and risk management protocols.
• Monitor industry trends and regulatory developments to maintain compliance and competitive advantage.
• Foster a culture of continuous improvement and high performance across all operational teams.

Qualifications

• Bachelor's Degree in Business Administration, Engineering, or a relevant field; an MBA or equivalent is highly preferred.
• Minimum of 12 years in senior operational roles, with experience in transportation, real estate, or oil & gas.
• Strong leadership and organizational skills with a track record of successful cross-functional management.
• Proven ability to implement efficient processes and drive performance in complex, multi-industry settings.
• Must have experience in at least two industries - transportation & real estate
• Excellent interpersonal, communication, and negotiation skills.

Benefits

• Competitive salary with performance-based incentives( 1,500,000 - 2,000,000)
• HMO
• Mobility benefits
• Professional development and growth opportunities
• Communication allowances
• Travel/outstation allowance.

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Job Summary

• The Pricing and Commercial Manager will play a crucial role in developing and managing the company’s pricing strategies, driving revenue growth, and ensuring competitive positioning in the market.
• This individual will also oversee commercial planning, customer acquisition strategies, and partnership initiatives to ensure the long-term profitability of the business.

Key Responsibilities
Pricing Strategy and Management:

• Develop and implement effective pricing strategies that align with the company’s business goals and market conditions.
• Analyze market trends, competitor pricing, and customer demand to establish pricing models.
• Optimize pricing structures for different service categories, including food delivery, grocery shopping, pharmaceuticals, pick-up/drop-off services, etc.
• Collaborate with the finance team to forecast the financial impact of pricing changes.
• Regularly monitor and adjust pricing strategies to maximize profitability and customer satisfaction.

Commercial Strategy and Planning:

• Design and execute commercial strategies to drive revenue growth and market share.
• Conduct market research to identify business opportunities and areas for expansion.
• Develop customer acquisition and retention plans, focusing on maximizing lifetime value (LTV).
• Collaborate with marketing, sales, and product teams to align commercial objectives with business goals.

Revenue and Profitability Optimization:

• Track key performance metrics (e.g., revenue, margin, and volume) to identify growth opportunities.
• Drive initiatives to optimize profitability across customer segments and geographic regions.
• Identify cross-selling and upselling opportunities within the services.

Vendor and Partner Relationship Management:

• Negotiate and manage pricing agreements with vendors and partners to ensure mutually beneficial terms.
• Build and maintain strong relationships with key stakeholders to secure strategic partnerships.

Data Analysis and Reporting:

• Analyze customer behaviour, market data, and business performance metrics to guide decision-making.
• Prepare regular reports and dashboards to present insights and recommendations to senior management.
• Use predictive analytics to forecast market trends and adjust commercial strategies proactively.

Team Collaboration and Leadership:

• Work closely with cross-functional teams, including marketing, product, operations, and finance, to ensure pricing and commercial strategies are effectively implemented.
• Provide leadership and mentorship to team members working on pricing or commercial projects.

Qualifications and Requirements
Education:

• Bachelor’s degree in Business Administration, Economics, Finance, Marketing, or a related field.
• Master’s degree or MBA is a plus.

Experience:

• 5+ years of experience in pricing, commercial strategy, or revenue management, preferably in the tech, logistics, or e-commerce sectors.
• Proven track record of successfully developing and implementing pricing strategies.

Skills:

• Strong analytical skills with expertise in financial modeling and data analysis.
• Proficiency in tools such as Microsoft Excel, SQL, Power BI, or Tableau.
• Excellent negotiation, communication, and presentation skills.
• Strong leadership abilities and the capability to influence stakeholders at all levels.
• Knowledge of the African market and Nigerian, particularly in logistics or tech-enabled services, is an advantage.

Personal Attributes:

• Strategic thinker with a customer-first mindset.
• Results-driven and able to work in a fast-paced environment.
• Strong problem-solving skills with attention to detail.

Key Performance Indicators (KPIs):

• Revenue growth and profitability metrics.
• Market share increase.
• Customer acquisition and retention rates.
• Pricing accuracy and competitive positioning.
• Successful partnerships and vendor agreements.

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Description

• We are seeking a dynamic and results-driven Sales and Marketing Manager to lead and implement strategies across our transportation, real estate, and oil & gas subsidiaries.
• The ideal candidate will have a proven track record in developing and executing sales and marketing plans, driving revenue growth, and building strong relationships with clients and stakeholders.

Responsibilities

• Develop and execute comprehensive sales and marketing strategies for each subsidiary to achieve revenue and market share targets.
• Conduct market research and analyze industry trends to identify new business opportunities and customer needs.
• Build and manage a high-performing sales team, setting clear goals and providing regular performance feedback.
• Create and oversee marketing campaigns, including digital marketing, events, and public relations, to enhance brand visibility.
• Collaborate with the product and operations teams to align offerings with customer demands and market trends.
• Build and maintain relationships with key clients, partners, and stakeholders to drive long-term business growth.
• Monitor sales and marketing performance metrics, providing regular reports to senior management.

Qualifications

• Bachelor's Degree in Marketing, Business Administration, or a related field; MBA is an advantage.
• Minimum of 7 years’ experience in sales and marketing, preferably in transportation, real estate, or oil & gas.
• Strong leadership, communication, and negotiation skills.
• Proven ability to develop strategic plans and achieve sales targets.
• Experience in digital marketing and CRM tools is a plus.
• Must have experience in at least two industries - transportation & real estate
• Excellent interpersonal, communication, and negotiation skills.

Benefits and Salary

• Competitive salary with performance-based incentives (N500,000 - N700,000) / Month plus commission
• HMO
• Professional development and growth opportunities
• Communication allowances
• Travel/outstation allowance.

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Job Summary

• We are seeking an analytical and strategic thinker to join our team as a Senior Business Analyst.
• This role will involve working with multiple stakeholders, leading a team, overseeing the entire company’s business intelligence and operations control processes that enable informed decision-making and optimize business performance.
• The ideal candidate should have past experience working with stakeholders, excellent problem-solving skills, a strong analytical mindset, and a proven ability to work collaboratively across multiple departments. The position reports to the Chief Operation Officer, and works with other departmental leads.

Key Responsibilities

• Analyze business processes, identify opportunities for improvement, and recommend solutions to enhance efficiency and effectiveness.
• Develop and maintain comprehensive dashboards and reports to monitor key performance indicators (KPIs) across all business operations.
• Gather, analyze, and interpret data to provide actionable insights and support strategic decision-making.
• Efficient data quality skills, to maintain a wide range of data points.
• Collaborate with cross-functional teams to align business objectives and identify areas for operational optimization.
• Lead the preparation of detailed business models, feasibility studies, and financial analyses to support project proposals and organizational goals.
• Develop and document business workflows, ensuring alignment with organizational strategies and compliance requirements.
• Monitor industry trends, competitive landscapes, and market conditions to provide recommendations for business growth and risk management.
• Support the management team in tracking and evaluating the impact of key initiatives and projects.
• Lead research and development for key corporate expansion or knowledge to enhance operations.
• Conduct pricing analysis, evaluate cost structures, and develop pricing strategies that align with market trends and company objectives.
• Lead market and industry research initiatives to identify emerging trends, opportunities, and risks that inform business strategy.
• Oversee data collection, storage, and management processes, ensuring accuracy, security, and accessibility of critical business information.
• Develop and implement performance tracking systems to evaluate operational efficiency, identify bottlenecks, and recommend process improvements.

Qualifications

• Bachelor’s Degree in Business Administration, Economics, Statistics, Data or Business Analytics or a related field.
• Certification in Business Analysis or Project Management is an added advantage.
• 3 - 5 years of experience working with stakeholders, and reporting to the management.
• Proven experience as a Business Analyst or similar role, with a track record of driving successful business transformations.
• Proficiency in analytics tools like Google Suite, Power BI or Tableau, Advanced Excel, Flowcharts Software, and Database management skills.
• Strong business requirement experience, and management of projects/tasks to completion.
• Strong analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights.
• Exceptional communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
• Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously.
• Self-driven, proactive, and able to thrive in a fast-paced, dynamic environment.
• An understanding of basic financial principles.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A collaborative and supportive work environment.
• Access to ongoing training and development programs.
• Flexible working arrangements.
• HMO.

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Job Summary

• As a Customer Service Trainee (Collections), you will be responsible for assisting in the recovery of outstanding debts while maintaining positive customer relationships.
• This entry-level role provides training and guidance to help you develop skills in customer service, negotiation, and debt collection processes.

Key Responsibilities

• Customer Interaction: Contact customers via phone, email, or chat to discuss overdue accounts and facilitate payment arrangements.
• Debt Collection: Learn and apply company policies and legal guidelines for debt recovery while maintaining professionalism and empathy.
• Account Management: Update customer accounts with accurate payment status, notes, and follow-up actions.
• Negotiation & Resolution: Work with customers to find suitable repayment plans based on their financial situations.
• Compliance & Policies: Follow regulatory requirements and company protocols to ensure ethical and legal collection practices.
• Training & Development: Participate in training programs to enhance communication, negotiation, and problem-solving skills.
• Customer Support: Provide general assistance to customers regarding their accounts, billing inquiries, and payment options.

Qualifications & Requirements

• Strong communication and interpersonal skills.
• Ability to handle difficult conversations with professionalism and empathy.
• Basic computer skills and familiarity with customer service software.
• Willingness to learn and adapt in a fast-paced environment.
• Previous customer service or call center experience (preferred but not required).
• Should reside within ikeja and its environs.

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Job Summary

• The Head of Sales will lead the company’s sales team to achieve and exceed revenue targets while driving customer acquisition and retention.
• This role will focus on building strong relationships with customers, vendors, and partners, while developing and executing sales strategies that align with Erande’s mission to simplify errands and logistics across Africa.

Key Responsibilities
Sales Strategy Development and Execution:

• Develop a comprehensive sales strategy to drive business growth and achieve revenue targets.
• Identify and pursue new market opportunities while expandingcustomer base across multiple service areas.
• Analyze market trends, competition, and customer needs to refine sales strategies.

Team Leadership and Management:

• Build, mentor, and lead a high-performing sales team, fostering a culture of accountability and excellence.
• Set clear sales targets and KPIs for team members and provide ongoing support to help them succeed.
• Conduct regular training sessions to improve the team’s sales skills and product knowledge.

Customer Acquisition and Retention:

• Develop strategies to attract new customers while retaining and expanding relationships with existing ones.
• Collaborate with the marketing team to align sales efforts with promotional campaigns and lead-generation activities.
• Leverage CRM tools to track customer interactions, monitor the sales pipeline, and ensure high customer satisfaction.

Vendor and Partner Engagement:

• Establish strong relationships with vendors and partners to enhanceservice offerings.
• Negotiate contracts and agreements that drive mutual value and business growth.

Reporting and Analytics:

• Monitor sales performance through data-driven insights and prepare regular reports for senior management.
• Use analytics to identify growth opportunities and areas for improvement.
• Forecast sales performance and adjust strategies to meet or exceed targets.

Collaboration with Cross-Functional Teams:

• Work closely with product, operations, marketing, and customer service teams to ensure seamless execution of sales initiatives.
• Provide feedback from customers and partners to inform product development and service improvements.

Qualifications and Requirements
Education:

• Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.
• A Master’s Degree or MBA is an added advantage.

Experience:

• 5+ years of experience in sales, with at least 3 years in a leadership role, preferably in tech, logistics, or e-commerce industries.
• Proven track record of meeting and exceeding sales targets.

Skills:

• Exceptional leadership and team management skills.
• Strong negotiation and relationship-building abilities.
• Proficiency in CRM tools like Salesforce, HubSpot, or Zoho CRM.
• Excellent communication and presentation skills.
• Strategic thinking with a data-driven approach to decision-making.
• Understanding the African market, Nigeria, and customer dynamics is a plus.

Personal Attributes:

• Results-oriented and highly motivated.
• Customer-centric mindset.
• Strong problem-solving and decision-making skills.
• Ability to thrive in a fast-paced, dynamic environment.

Key Performance Indicators (KPIs):

• Achievement of revenue and sales targets.
• Customer acquisition and retention rates.
• Sales team performance and productivity.
• Partner and vendor relationship growth.
• Sales pipeline efficiency and conversion rates.