Sales Manager at Careers Verified

Job Summary

• The Head of Sales will lead the company’s sales team to achieve and exceed revenue targets while driving customer acquisition and retention.
• This role will focus on building strong relationships with customers, vendors, and partners, while developing and executing sales strategies that align with Erande’s mission to simplify errands and logistics across Africa.

Key Responsibilities
Sales Strategy Development and Execution:

• Develop a comprehensive sales strategy to drive business growth and achieve revenue targets.
• Identify and pursue new market opportunities while expandingcustomer base across multiple service areas.
• Analyze market trends, competition, and customer needs to refine sales strategies.

Team Leadership and Management:

• Build, mentor, and lead a high-performing sales team, fostering a culture of accountability and excellence.
• Set clear sales targets and KPIs for team members and provide ongoing support to help them succeed.
• Conduct regular training sessions to improve the team’s sales skills and product knowledge.

Customer Acquisition and Retention:

• Develop strategies to attract new customers while retaining and expanding relationships with existing ones.
• Collaborate with the marketing team to align sales efforts with promotional campaigns and lead-generation activities.
• Leverage CRM tools to track customer interactions, monitor the sales pipeline, and ensure high customer satisfaction.

Vendor and Partner Engagement:

• Establish strong relationships with vendors and partners to enhanceservice offerings.
• Negotiate contracts and agreements that drive mutual value and business growth.

Reporting and Analytics:

• Monitor sales performance through data-driven insights and prepare regular reports for senior management.
• Use analytics to identify growth opportunities and areas for improvement.
• Forecast sales performance and adjust strategies to meet or exceed targets.

Collaboration with Cross-Functional Teams:

• Work closely with product, operations, marketing, and customer service teams to ensure seamless execution of sales initiatives.
• Provide feedback from customers and partners to inform product development and service improvements.

Qualifications and Requirements
Education:

• Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.
• A Master’s Degree or MBA is an added advantage.

Experience:

• 5+ years of experience in sales, with at least 3 years in a leadership role, preferably in tech, logistics, or e-commerce industries.
• Proven track record of meeting and exceeding sales targets.

Skills:

• Exceptional leadership and team management skills.
• Strong negotiation and relationship-building abilities.
• Proficiency in CRM tools like Salesforce, HubSpot, or Zoho CRM.
• Excellent communication and presentation skills.
• Strategic thinking with a data-driven approach to decision-making.
• Understanding the African market, Nigeria, and customer dynamics is a plus.

Personal Attributes:

• Results-oriented and highly motivated.
• Customer-centric mindset.
• Strong problem-solving and decision-making skills.
• Ability to thrive in a fast-paced, dynamic environment.

Key Performance Indicators (KPIs):

• Achievement of revenue and sales targets.
• Customer acquisition and retention rates.
• Sales team performance and productivity.
• Partner and vendor relationship growth.
• Sales pipeline efficiency and conversion rates.