Jobs at Uncle Stan's Foods

• To qualify for the role, the ideal candidate will have proven experience working in a customer service position, with excellent knowledge of the latest industry trends and techniques.
• In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.

Responsibilities:

• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Implementing an effective customer loyalty program.
• Maintaining accurate records and documenting all customer service activities and discussions.
• Assessing service statistics and preparing detailed reports on your findings.
• Hiring and training new customer service agents.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods.

Requirements:

• Bachelor’s degree in business administration or relevant field.
• A minimum of 5 years of proven experience in a customer service position.
• Proficiency in Microsoft Office and customer service software.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.

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• We are in need of caterers who are skilled in the production of small chops.

DESCRIPTION

• A Small Chops Caterer who is responsible for creating and preparing a variety of items, including spring rolls, samsoa etc.
• They must have expertise in preparing small chops fillings, pasting wraps , mixing puff puff and mosa.
• Attention to flavor, presentation, and adherence to food safety standards are crucial in this role.
• Additionally, menu development, ingredient sourcing, and maintaining kitchen hygiene are part of their responsibilities.

REQUIREMENTS

• 2 to 4 years experience.
• Must be able to communicate easily.
• Must be able to work along other kitchen staff.
• must be neat and presentable.