At TeKnowledge, we turn complexity into clarity – and potential into progress. We go beyond problem-solving to transform how you grow. By blending cutting-edge technology with expert insight, we help enterprises, governments and tech vendors tackle their biggest challenges while preparing them for what’s next. From strategy to execution, we drive smarter...
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Job ID: 16981
Overview
- We're seeking a Senior Manager for Product and Platforms Programmes to oversee the planning, execution, and delivery of complex, cross-functional technology programs.
- This role ensures alignment with strategic objectives, manages risks, and drives stakeholder engagement across multiple projects within the fintech ecosystem.
- The ideal candidate has extensive program management experience, strong leadership skills, and a deep understanding of technology delivery, including APIs, microservices, and digital channels.
Responsibilities
- Lead and manage multiple interrelated projects under a unified program strategy.
- Define program scope, goals, and deliverables in collaboration with stakeholders.
- Develop and maintain integrated program plans, timelines, and budgets.
- Monitor and report on program progress, risks, and issues to senior leadership.
- Coordinate across project managers, product owners, and technical teams.
- Ensure compliance with governance frameworks and delivery standards.
- Facilitate decision-making and remove roadblocks to ensure successful outcomes.
- Drive continuous improvement and Agile adoption across delivery teams.
- Manage vendor relationships and third-party dependencies where applicable.
Qualifications
Education & Certifications:
- Bachelor’s Degree in Computer Science, Business, Engineering, or related field.
- PMP, PgMP, SAFe, or equivalent program management certification preferred.
Experience & Skills:
- 7+ years of experience in program or project management in a technology or fintech environment.
- Proven track record of delivering large-scale, multi-stream programs.
- Strong understanding of Agile, Scrum, and Waterfall methodologies.
- Experience with APIs, microservices, and digital channels is highly desirable.
- Proficiency in program management tools (e.g., MS Project, Jira, Azure DevOps).
- Excellent leadership, communication, and stakeholder management skills.
- Strong analytical and problem-solving capabilities.
Personal Attributes:
- Strategic thinker with a results-driven mindset.
- Strong interpersonal and negotiation skills.
- High emotional intelligence and adaptability.
- Ability to thrive in a fast-paced, dynamic environment.
Why You’ll Enjoy It Here
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
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Req ID: 16982
Overview
- We're seeking a Process Analyst and Technical Writer who will be instrumental in mapping, analyzing, and optimizing critical business processes.
- You will identify inefficiencies, bottlenecks, and areas for improvement, contributing directly to enhanced operational efficiency, cost reduction, risk mitigation, and ultimately, superior customer experience.
- This is an exciting opportunity to drive continuous improvement in a fast-paced and evolving financial technology environment.
Responsibilities
- Lead initiatives to thoroughly map and document current-state business processes across various departments.
- Utilize process mapping tools (e.g., Visio, Lucidchart) to create clear and concise process flows, swimlane diagrams, and standard operating procedures (SOPs).
- Ensure process documentation is consistently updated and maintained within the knowledge management system.
- Conduct in-depth analysis of existing processes to identify pain points, bottlenecks, redundancies, and opportunities for automation, simplification, and improvement.
- Gather and analyze process-related data (e.g., cycle times, error rates, resource utilization) to quantify inefficiencies and justify proposed changes.
- Develop recommendations for future-state processes (“To-Be” processes) that align with business objectives, reduce operational risk, and enhance efficiency and customer satisfaction.
- Work collaboratively with stakeholders to define key performance indicators (KPIs) for process effectiveness.
- Facilitate workshops and interviews with subject matter experts (SMEs) and stakeholders at all levels to gather requirements, understand current challenges, and validate proposed solutions.
- Communicate complex process concepts and changes clearly and effectively to technical and non-technical audiences.
Qualifications
Education & Certifications:
- Bachelor’s degree in Process Engineering, Information Systems, or related field.
- Certification in Business Process Management (e.g., CBPP), Lean Six Sigma (Green or Black Belt), and/or ITIL.
- Certified Business Analysis Professional (CBAP).
- BPMN Certification (for process modelling standards).
- Technical Writing Certification (e.g., from STC or Coursera).
- Agile Business Analyst Certification (optional but preferred).
Experience & Skills:
- 7+ years of progressive experience as a Process Analyst, Business Analyst, or Business Process Improvement Specialist.
- Knowledge of specific fintech products, services, and associated operational workflows (e.g., payments processing, digital onboarding, lending operations).
- Proven expertise in process mapping methodologies and tools (e.g., BPMN, Visio, Lucidchart).
- Excellent presentation skills for simplifying complex processes into clear diagrams and RASCI charts.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, agile environment.
- Strong analytical and problem-solving skills, with the ability to dissect complex processes and identify root causes of inefficiencies.
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Req ID: 16982
Responsibilities
Strategy & Leadership:
- Define and execute the cloud and network engineering strategy and roadmap.
- Champion the move to cloud-native, hybrid, and multi-cloud architectures.
- Partner with enterprise engineering, security, and product leaders to ensure infrastructure scalability, reliability, and compliance.
- Lead modernization initiatives: software-defined networking (SDN), edge computing, zero trust networking, and cloud automation.
Cloud & Infrastructure Management:
- Oversee design and management of IaaS, PaaS, and SaaS environments across public and private clouds.
- Govern infrastructure-as-code (Terraform, Ansible, CloudFormation) adoption.
- Ensure high availability, disaster recovery, and resilience across infrastructure services.
- Optimize cloud usage, costs, and performance through FinOps practices.
Network Engineering & Operations:
- Lead the design and management of enterprise networks (LAN, WAN, SD-WAN, VPNs, firewalls, load balancers).
- Ensure secure, high-performance connectivity across data centers, branches, cloud, and edge locations.
- Drive adoption of next-generation networking technologies (5G, SDN, API-driven networking).
- Oversee monitoring, observability, and incident management for network performance.
Governance, Security & Compliance:
- Partner with security teams to implement network and cloud security controls (zero trust, IAM, encryption, segmentation).
- Ensure compliance with regulatory and data protection standards across infrastructure and networks.
- Manage risk assessments, penetration tests, and remediation of vulnerabilities.
- Establish standards for access management, logging, and auditing.
Leadership & People Development:
- Lead, mentor, and develop cloud engineers, network engineers, and infrastructure specialists.
- Foster a culture of automation, resilience, and continuous learning.
- Build talent pipelines for emerging cloud and network skills.
- Drive cross-team collaboration between DevOps, security, and software engineering.
Vendor & Stakeholder Management:
- Manage relationships with cloud providers (AWS, Azure, GCP) and network vendors (Cisco, Palo Alto, VMware, etc.).
- Oversee contracts, service agreements, and vendor performance for cloud and networking services.
- Represent cloud & network engineering in executive technology forums, architecture boards, and governance committees.
Qualifications
Education & Certifications:
- Bachelor’s degree in Computer Science, Information Systems, Networking, or related technical discipline (mandatory).
- Postgraduate qualification (MSc in IT/Networking/Cloud, MBA) – advantageous.
- Professional Certifications (preferred/required): AWS Certified Solutions Architect, Azure Solutions Architect, GCP Professional Cloud Architect; Cisco CCNP/CCIE, VMware NSX, Palo Alto Networks, Juniper certifications; Terraform, Kubernetes, Ansible; CISSP, CISM, or cloud security specialist certifications.
Experience:
- 8–12 years’ experience in cloud and network engineering, with at least 3–5 years in a leadership role.
- Proven experience in cloud migration, hybrid cloud operations, and enterprise-scale networking.
- Strong background in network security, zero trust architectures, and cloud security frameworks.
- Hands-on experience with SD-WAN, firewalls, VPNs, load balancers, and network observability tools.
- Track record of implementing infrastructure automation and cost optimization.
- Experience managing mission-critical infrastructure in regulated industries (banking, fintech, telecom, healthcare).
Core Skills & Competencies:
- Deep expertise in cloud platforms, networking, and infrastructure automation.
- Strong leadership and mentoring skills for cloud and network teams.
- Excellent knowledge of governance, compliance, and cybersecurity.
- Strong vendor negotiation and management capabilities.
- Ability to balance innovation, operational stability, and cost efficiency.
Why You’ll Enjoy It Here
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
- We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
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Req ID: 16940
Job Summary
- We're seeking a Junior Database Administrator to support the maintenance, monitoring, and performance of database systems.
- This role helps ensure data availability, integrity, and security while gaining hands-on experience with database technologies and operations.
- It’s an excellent opportunity for someone with foundational database knowledge who is eager to grow in a structured IT environment.
Responsibilities
Database Support & Maintenance:
- Assist in installing, configuring, and maintaining database systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL).
- Monitor database performance and availability using standard tools.
- Support backup and recovery operations under the guidance of senior DBAs.
Data Integrity & Security:
- Help implement and monitor database security measures, including user access and permissions.
- Participate in data validation and integrity checks.
- Assist in maintaining compliance with data governance and security policies.
Troubleshooting & Optimization:
- Respond to basic database-related incidents and service requests.
- Escalate complex issues to senior DBAs with proper documentation.
- Learn and apply basic performance tuning techniques.
Documentation & Learning:
- Maintain accurate documentation of database configurations, procedures, and changes.
- Participate in training and development programs to build DBA skills.
- Stay updated on database technologies and best practices.
Education & Certifications
- 4-year degree in Information Science, Information Technology, Computer Science, Engineering, or related field.
- Microsoft Certified: Azure Database Administrator Associate.
- Oracle Certified Professional (OCP).
- AWS Certified Database – Specialty.
- ITIL Certification (Foundation or Expert v3 / Managing Professional / Master preferred).
- MongoDB Certified DBA Associate (if applicable).
- PostgreSQL Associate Certification (optional but beneficial).
- CompTIA Server+ (for foundational server knowledge).
Experience & Skills:
- 2+ years of experience in database administration or IT support.
- Basic knowledge of SQL and relational database concepts.
- Experience installing and configuring databases (SQL Server, MySQL, PostgreSQL).
- Exposure to database monitoring, backup, and recovery operations.
- Familiarity with user access and permission management.
- Basic performance tuning knowledge.
- Comfortable with Windows/Linux operating systems.
- Exposure to Java runtime, Spring Boot, APIs, and logging.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and collaboration abilities.
- Ability to work in a fast-paced, high-compliance environment.
- Experience working across diverse cultures and geographies is advantageous.
Why You’ll Enjoy It Here:
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
- We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
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Req ID: 16978
Job Summary
- We're seeking a Senior Manager, Operational Transformation and Optimization to lead the transformation of IT operations, establish robust processes and tools, and align teams with ITIL best practices.
- This role is responsible for ensuring seamless IT operations, driving continuous improvement initiatives, and delivering excellent customer experience.
- The ideal candidate will have extensive experience in IT service operations, organizational scale-up, and technology transformation, with a proven ability to support Group FinTech's strategic goals for profitable growth and operational excellence.
Responsibilities
- Lead the transformation of IT operations, ensuring alignment with ITIL best practices.
- Establish and manage robust processes and tools to enhance IT operations.
- Drive continuous improvement initiatives to ensure seamless IT operations.
- Collaborate with cross-functional teams to successfully implement IT operations strategies.
- Oversee the hiring, scaling, and alignment of team members to support IT operations transformation.
- Develop and maintain key performance indicators (KPIs) to measure the effectiveness of IT operations transformation and automation.
- Ensure excellent customer experiences by maintaining high standards of IT service delivery.
- Support Group FinTech's strategic goals for profitable growth and improved operational performance.
- Establish governance and reporting mechanisms for IT operations transformation.
- Manage escalation processes to resolve operational issues promptly.
- Own and track financial expenditures related to IT operations transformation.
Qualifications
Education & Certifications:
- 4-year degree in Information Science, Information Technology, Computer Science, Engineering, or related field.
- MBA with focus on IT Service Delivery.
- ITIL Certification (Foundation, Expert v3, or Managing Professional/Master preferred).
- Lean Six Sigma (Green Belt or Black Belt).
- COBIT Certification.
- PRINCE2 or PMP Practitioner.
- TOGAF® Certification.
- CGEIT (Certified in the Governance of Enterprise IT).
Experience:
- 15+ years of experience in IT Service Operations and/or Support functions.
- 10+ years of experience in technology across FinTech, financial services, insurance, banking, or mobile money.
- 5+ years of experience in scaling organizations and driving change initiatives.
- Strong leadership and team management skills.
- Proven expertise in applying ITIL best practices to IT operations.
- Experience in establishing and managing IT processes, tools, and KPIs.
- Strong analytical and problem-solving skills.
- Excellent communication, collaboration, and project management skills.
- Customer-focused mindset with commitment to delivering high-quality IT service delivery.
Why You’ll Enjoy It Here:
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
- We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
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Req ID: 16975
Overview
- We're seeking a Senior L2 Infrastructure Engineer to provide advanced technical support for infrastructure-related incidents and service requests.
- This role ensures the stability, performance, and security of core IT systems while acting as a bridge between L1 support and engineering teams.
- The ideal candidate brings strong troubleshooting expertise, hands-on experience with infrastructure technologies, and the ability to thrive in fast-paced, regulated environments.
Responsibilities
Incident & Problem Management:
- Respond to and resolve escalated infrastructure issues from L1 support.
- Perform root cause analysis and implement long-term solutions.
- Collaborate with L3 engineers and vendors for complex issue resolution.
Infrastructure Operations:
- Monitor and maintain servers, storage, network devices, and cloud (Azure) infrastructure.
- Perform routine maintenance, patching, and upgrades across systems.
- Support backup, disaster recovery, and business continuity operations.
- Develop and execute daily maintenance scripts for preventive monitoring and reporting.
Automation & Scripting:
- Create and maintain scripts (PowerShell, Bash, Python) to automate operational tasks.
- Support deployment and configuration of infrastructure using Infrastructure-as-Code (IaC) tools such as Ansible or Terraform.
Documentation & Compliance:
- Maintain accurate documentation of systems, configurations, and procedures.
- Ensure compliance with internal policies and external frameworks (ISO 27001, PCI-DSS).
- Participate in audits and provide technical evidence as required.
Collaboration & Mentorship:
- Partner with application support, DevOps, and security teams to ensure smooth operations.
- Mentor junior engineers and promote knowledge sharing within the team.
- Contribute to change management and release planning processes.
Qualifications
Education & Certifications:
- 4-year degree in Information Science, Information Technology, Computer Science, Engineering, or related field.
- ITIL Certification (Foundation or Expert v3 / Managing Professional / Master preferred).
- Microsoft Certified: Azure Administrator Associate.
- Oracle Certified Professional – Oracle Linux or Oracle Cloud Infrastructure Architect.
- Red Hat Certified Engineer (RHCE).
- VMware Certified Professional – Data Center Virtualization (VCP-DCV).
- Certified Kubernetes Administrator (CKA) (for RKE pods).
Experience & Skills:
- 4+ years of experience in IT infrastructure support or systems administration.
- Strong knowledge of Windows/Linux servers, virtualization (VMware, Hyper-V), and networking.
- Hands-on experience with cloud platforms (Azure, AWS, GCP) and hybrid environments.
- Skilled with monitoring tools (Nagios, Zabbix, SolarWinds) and ticketing systems (ServiceNow, Jira).
- Familiarity with FinTech or banking compliance standards is highly desirable.
- Strong analytical and problem-solving skills, with a process-driven mindset.
- Excellent communication and stakeholder management skills.
- Proven ability to work in fast-paced, high-compliance environments.
- Multi-country or Pan-African experience is advantageous.
Why You’ll Enjoy It Here:
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
- We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
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Req ID: 16963
Overview
- We’re seeking a Manager: DevOps Lead – Level 3H to lead the DevOps strategy, platforms, and practices across the enterprise.
- This role ensures development and operations teams are supported with the right tools, pipelines, and automation to deliver secure, reliable, and scalable systems.
- The DevOps Lead drives a culture of continuous integration, continuous delivery, and operational excellence while aligning with enterprise engineering governance and compliance standards.
Responsibilities
Strategy & Leadership:
- Define and execute the DevOps strategy and roadmap for the enterprise.
- Champion a DevSecOps culture, embedding security and compliance into every stage of the SDLC.
- Partner with engineering managers, architects, and product leaders to improve delivery velocity, resilience, and platform reliability.
- Lead modernization initiatives such as cloud-native infrastructure, container orchestration, and infrastructure-as-code.
Platform & Delivery Enablement:
- Own and manage CI/CD pipelines, build/release processes, and automation frameworks.
- Ensure observability, monitoring, and logging frameworks are in place for all applications and services.
- Drive adoption of infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Oversee the deployment and scaling of systems across multi-cloud and hybrid environments.
- Manage platform reliability practices (SRE principles, SLIs/SLOs/SLAs).
Governance, Risk & Compliance:
- Ensure DevOps practices comply with security, regulatory, and data protection standards.
- Implement disaster recovery, business continuity, and incident response frameworks.
- Govern access management, secrets management, and secure configuration management.
- Align DevOps operations with enterprise ITIL and GRC frameworks.
Leadership & People Development:
- Lead, coach, and mentor DevOps engineers, site reliability engineers (SREs), and automation specialists.
- Foster a culture of automation, collaboration, and continuous improvement.
- Develop career pathways and succession planning for DevOps talent.
- Encourage knowledge sharing, cross-training, and innovation across DevOps teams.
Stakeholder & Vendor Management:
- Collaborate with engineering, QA, and security managers to deliver end-to-end platform reliability.
- Manage relationships with cloud providers, DevOps tooling vendors, and third-party partners.
- Represent DevOps in architecture boards, engineering forums, and executive updates.
- Drive cost optimization and value realization from cloud and DevOps investments.
Qualifications
Education & Certifications:
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field (mandatory).
- Postgraduate qualification (MBA, MSc in IT/Engineering) – advantageous.
- Professional Certifications (preferred/required): AWS Certified DevOps Engineer, Azure DevOps Engineer, Google Professional Cloud DevOps Engineer; Kubernetes certifications (CKA, CKAD); Infrastructure-as-Code tools (Terraform, Ansible, Puppet, Chef); Security/Compliance certifications (CISSP, CISM, cloud security); Agile/SAFe certifications (Scrum Master, SAFe Practitioner).
Experience:
- 8–12 years’ experience in DevOps, cloud engineering, or infrastructure roles, with at least 3–5 years in a leadership capacity.
- Proven experience building and scaling DevOps practices in enterprise or fintech environments.
- Hands-on expertise with CI/CD, automation, container orchestration (Kubernetes, Docker), and monitoring tools.
- Strong background in cloud-native architectures and hybrid cloud platforms.
- Experience implementing SRE practices, observability, and incident response frameworks.
- Familiarity with regulated industries (banking, fintech, telecom, healthcare) preferred.
Core Skills & Competencies:
- Deep expertise in DevOps tools, cloud infrastructure, and automation practices.
- Strong leadership and people management skills, with a proven ability to grow high-performing DevOps teams.
- Excellent knowledge of security, compliance, and governance in DevOps.
- Strong stakeholder engagement and communication skills.
- Ability to balance innovation, speed-to-market, and operational stability.
Why You’ll Enjoy It Here:
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
- We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
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Req ID: 16953
Job Summary
- We're seeking a skilled Manager: Digital Channels to lead the design, delivery, and optimization of customer-facing digital platforms, including web, mobile, omni-channel, and emerging touchpoints.
- This role ensures seamless, secure, and innovative digital experiences while aligning channel delivery with enterprise engineering standards, architecture, and governance.
- The ideal candidate combines technical expertise in digital platforms with strong leadership skills, driving agile delivery, innovation, and continuous improvement across cross-functional teams.
Responsibilities
- Define and implement the digital channels roadmap, including web, mobile apps, chatbots, online banking, and omni-channel solutions.
- Partner with enterprise engineering and product teams to ensure scalable and secure channel platforms.
- Drive innovation in digital experiences, leveraging AI, personalization, and automation.
- Oversee the end-to-end delivery lifecycle for digital channel initiatives, ensuring speed-to-market and quality.
- Manage digital front-end platforms, APIs, middleware, and integration layers that enable customer interactions.
- Ensure high availability, performance, and security of digital platforms.
- Lead channel modernization, including progressive web apps, cloud-native mobile solutions, and micro-frontends.
- Collaborate with enterprise teams to maintain consistency and reusability of shared services.
- Ensure all digital channels meet compliance, cybersecurity, and data privacy standards.
- Implement monitoring, analytics, and reporting frameworks to track channel performance and risks.
- Lead and mentor digital engineering teams, fostering a culture of customer-centric engineering, innovation, and agile delivery.
- Develop career pathways for digital specialists and ensure skills growth in modern digital technologies.
- Act as a bridge between business, product, and engineering teams to deliver high-quality digital solutions.
- Collaborate with marketing, operations, and product teams to enhance customer journeys.
- Leverage customer feedback and analytics to drive continuous improvement in digital channels.
Qualifications Education
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related discipline (mandatory).
- Postgraduate qualification (MBA, MSc in Digital Transformation/IT) – advantageous.
Experienc:
- 8–12 years’ experience in software or digital engineering, with at least 3–5 years in a leadership role managing digital platforms.
- Proven track record in managing customer-facing digital solutions across mobile, web, and omni-channel.
- Experience integrating digital platforms with enterprise systems and APIs.
- Strong background in agile delivery, DevOps practices, and digital product lifecycle management.
- Prior experience in financial services, fintech, or large-scale enterprise digital environments is preferred.
Preferred Certification:
- Agile / Scrum Master, SAFe Agilist
- Cloud certifications (AWS, Azure, GCP – preferred)
- UI/UX or digital product certifications – advantageous
Core Skills & Competencie:
- Strong technical expertise in digital platforms, mobile/web development frameworks, APIs, and DevOps.
- Deep understanding of customer experience, UI/UX, and digital adoption trends.
- Excellent leadership, stakeholder engagement, and communication skills.
- Ability to balance speed-to-market with security, compliance, and enterprise standards.
Why You’ll Enjoy It Here:
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
- We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
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Req ID: 16960
Job Summary
- We’re seeking a Senior Technical Product Manager: CredTech to define and deliver credit technology platforms and products that enable origination, decisioning, servicing, and collections across the enterprise.
- In this role, you will ensure credit products are powered by scalable, secure, and intelligent technology solutions while balancing risk management, compliance, and customer experience.
Responsibilities
Product Strategy & Roadma:
- Own the product vision and roadmap for credit technology platforms (origination systems, loan management, decisioning engines, collections platforms).
- Align CredTech product strategy with enterprise digital transformation, lending strategy, and regulatory requirements.
- Stay ahead of industry trends such as AI/ML-driven credit scoring, embedded finance, BNPL, and digital lending ecosystems.
Product Delivery & Execution:
- Lead cross-functional teams (engineering, risk, data science, operations) to deliver credit platforms and services.
- Translate business needs into technical product requirements and user stories.
- Oversee end-to-end delivery lifecycle, ensuring speed-to-market while maintaining quality and compliance.
- Implement real-time decisioning, API-driven origination flows, and automated loan servicing capabilities.
Governance, Risk & Compliance:
- Ensure CredTech platforms comply with credit regulations, consumer protection laws, and risk frameworks.
- Partner with risk and compliance teams to embed credit policies, affordability checks, and credit bureau integrations.
- Govern data security, privacy, and regulatory reporting within CredTech products.
- Support audit, compliance reviews, and regulatory interactions related to credit technology.
Data & Decisioning Enablemen:
- Collaborate with data science teams to enhance credit scoring models, affordability assessments, and risk segmentation.
- Drive integration with credit bureaus, alternative data providers, and AI/ML models.
- Ensure real-time analytics and dashboards are available for portfolio management and decisioning oversight.
Stakeholder & Vendor Management:
- Act as the product owner bridging business (credit, lending, risk, collections) and technology.
- Manage vendor relationships with core lending platforms, credit decision engines, and fintech partners.
- Represent CredTech product strategy in executive committees, steering boards, and regulatory forums.
Qualifications Education & Certification
- Bachelor’s degree in Computer Science, Information Systems, Finance, or related field (mandatory).
- Postgraduate qualification (MBA, MSc in FinTech, Risk, or Data Science) – advantageous.
Professional Certifications (preferred/required):
- Credit Risk/Banking: CFA, FRM (Financial Risk Manager), or equivalent
- Product Management: Agile Product Owner (PSPO, SAFe POPM)
- Data/Decisioning: Machine Learning or Data Analytics certifications (advantageous)
- Cloud/Platform certifications (AWS/Azure/GCP – relevant to credit platforms)
Experience:
- 10–12 years’ experience in product management or credit technology, with at least 5+ years in senior product ownership.
- Proven track record in delivering credit/lending platforms, including origination, decisioning, and loan servicing.
- Strong knowledge of credit risk management, lending workflows, and regulatory requirements.
- Experience with decisioning engines (e.g., FICO, Experian, Provenir), credit bureau integrations, and APIs.
- Exposure to digital lending models, embedded credit, BNPL, and alternative credit scoring.
- Prior experience in regulated industries (banking, fintech, financial services) preferred.
Core Skills & Competencies:
- Strong technical product management expertise (platforms, APIs, integrations, credit systems).
- Deep understanding of credit lifecycle — origination, decisioning, servicing, collections.
- Ability to balance risk management, compliance, and customer experience.
- Excellent stakeholder management across credit, risk, compliance, engineering, and data science.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Ability to influence executives, vendors, and regulators with clarity and authority.
Why You’ll Enjoy It Here:
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
- We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
Method of Application
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