Jobs at TATAgency Limited

Job Summary

• We are looking for a talented and results-driven Digital Marketer to join our team at TAT Agency Limited. The ideal candidate musthave a passion for travel and expertise in creating impactful digital marketing campaigns.
• You will be responsible for promoting our travel services, increasing online visibility, driving traffic, and generating leads through various digital platforms.

Key Responsibilities

• Develop and implement digital marketing strategies to promote travel packages, offers, and services across online platforms.
• Manage and optimize paid advertising campaigns, including Google Ads, social media ads, and display advertising, to achieve ROI targets.
• Create engaging content for social media platforms, blogs, and newsletters to attract and retain customers.
• Optimize the company website and landing pages for SEO to increase organic traffic and improve search engine rankings.
• Analyze digital marketing performance using tools like Google Analytics and provide data-driven insights for continuous improvement.
• Manage email marketing campaigns, including content creation, audience segmentation, and performance tracking.
• Collaborate with internal teams to create compelling travel-related visuals, videos, and promotional materials.
• Stay updated with the latest digital marketing trends and travel industry insights to innovate and adapt strategies.
• Monitor and engage with online communities, responding to inquiries and building relationships with potential and existing customers.

Qualifications and Skills

• Bachelor's Degree in Marketing, Mass Communication, or a related field.
• Proven experience in digital marketing, preferably in the travel or hospitality industry.
• Proficiency in digital marketing tools and platforms, including Google Ads, Facebook Ads Manager, Google Analytics, and SEO tools.
• Strong knowledge of social media management and content creation tailored to the travel audience.
• Excellent copywriting skills, with the ability to create engaging and persuasive content.
• Creativity and attention to detail in designing digital campaigns and visuals.
• Analytical skills to interpret data and optimize campaign performance.

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Job Description

• As a Tour Consultant, you will be responsible for providing exceptional customer service and expert advice to clients seeking travel and tour packages.
• Your primary goal will be to create memorable and enjoyable travel experiences for our clients while ensuring their needs and preferences are met.

Responsibilities

• Interact with clients to understand their travel preferences, requirements, and budget constraints.
• Provide recommendations and advice on suitable travel destinations, tour packages, accommodations, transportation, and other travel-related services.
• Prepare and present detailed itineraries to clients, including information on attractions, activities, and costs.
• Make reservations for flights, accommodations, transportation, and other travel-related services.
• Coordinate with airlines, hotels, local guides, and other service providers to ensure seamless travel arrangements.
• Assist clients with visa applications, travel insurance, and any necessary documentation.
• Stay updated on travel trends, new destinations, and industry developments to provide up-to-date information to clients.
• Handle client inquiries, concerns, and complaints promptly and professionally.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Collaborate with the sales and marketing team to promote tour packages and attract new clients.
• Conduct research and gather feedback to continuously improve the quality of tour packages and services offered.
• Ensure compliance with all legal and ethical standards related to the travel industry.

Job Qualification

• Bachelor’s Degree in Hospitality and Tourism Management or any related field.

Skills:

• 1-year proven work experience as a Tour Consultant or in a similar role within the travel industry.
• In-depth knowledge of various travel destinations, attractions, and tour packages.
• Strong customer service and communication skills.
• Strong marketing skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy in itinerary preparation and reservation bookings.
• Proficiency in using computer reservation systems and travel planning software.
• Ability to work independently and as part of a team in a fast-paced environment.

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Job Description

• We are seeking a dedicated and enthusiastic Customer Service/Sales Representative to join our team.
• As a Customer Service/Sales Representative, you will be the first point of contact for our clients, providing exceptional customer service and support in booking travel arrangements and addressing inquiries and concerns.

Responsibilities

• Handle incoming calls, emails, and messages from clients regarding travel inquiries, flight bookings and general inquiries.
• Provide accurate information and assistance to clients regarding travel destinations, flights, accommodations, and travel policies.
• Process bookings, reservations, and payments accurately and efficiently.
• Resolve customer complaints and issues in a timely and professional manner, escalating complex issues to the appropriate department when necessary.
• Maintain up-to-date knowledge of travel products, services, and industry trends.
• Assist with administrative tasks, including data entry, filing, and maintaining customer records.
• Collaborate with other team members to ensure seamless coordination and delivery of exceptional customer service.

Qualifications

• Bachelor's Degree in Mass Communication, Marketing or any related field with 1 - 2 years of experience.

Requirements:

• Proven customer service experience in a similar role, preferably within the travel industry.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and the ability to build rapport with clients.
• Exceptional problem-solving abilities and a customer-focused mindset.
• Ability to multitask and prioritize tasks in a fast-paced environment.

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Job Summary

• As a Graduate Trainee in the School Service department, you will undergo comprehensive training to develop essential skills and knowledge in providing expert guidance on selecting schools or universities abroad, completing applications and school service coordination.
• This entry-level position is designed to provide recent graduates with a strong foundation in the field, offering opportunities for growth and development within the company.

Responsibilities

• Learn and assist in school application and processing procedures, ensuring compliance with all relevant regulations and requirements.
• Handle and organize school application related documents accurately and efficiently.
• Interact professionally with clients, providing assistance and information regarding school service inquiries.
• Gain proficiency in coordinating school placements for students, including liaising with educational institutions and ensuring a smooth process.
• Participate actively in training sessions and workshops to enhance knowledge and skills.
• Adhere to all company policies and guidelines, as well as relevant visa and education regulations.
• Prepare regular reports on school service activities.
• Maintain accurate and confidential records of school application approvals and denials.

Job Qualifications

• Bachelor's Degree in Education or a relevant field with 2 years of experience.

Requirements:

• Strong attention to detail and excellent organizational skills.
• Exceptional communication and interpersonal abilities.
• Adapt at working in a fast-paced, client-facing environment.
• Proficiency in MS Office applications.
• Ethical, discreet, and professional conduct.
• Eagerness to learn and a strong commitment to professional growth.
• Ability to work collaboratively in a team environment.
• Effiective use of computer application packages.