Jobs at SIMS Nigeria Limited

Role Overview

• The Brand Manager will be responsible for developing and executing brand strategies that drive awareness, preference, and equity across target markets.
• This role will oversee end-to-end brand planning, communication campaigns, product positioning, and innovation pipelines, working closely with cross-functional teams to ensure consistent brand expression across all consumer touchpoints and trade channels.

Key Responsibilities

• Develop and execute brand strategy including positioning, messaging, and annual brand plans aligned with business goals.
• Lead integrated marketing campaigns (ATL, BTL, and digital) in collaboration with the in-house marketing team to drive brand awareness and engagement.
• Oversee product lifecycle and innovation, coordinating with R&D, sales, and supply chain on launches, improvements, and go-to-market plans.
• Monitor brand performance metrics and analyze consumer insights, sales data, and ROI to optimize brand initiatives.
• Collaborate cross-functionally with trade, sales, and digital teams to ensure consistent brand visibility and retail execution.

Qualifications & Experience

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• MBA or professional certification in Marketing is an advantage.
• Minimum of 4–6 years of experience in brand management or marketing within FMCG, Consumer Electronics, or related industries.
• Proven experience in leading integrated marketing campaigns and managing cross-functional projects.
• Familiarity with consumer insights tools, brand tracking systems, and data analytics.

Skills & Competencies:

• Strong strategic thinking and brand storytelling ability
• Excellent communication and presentation skills
• Data-driven mindset with commercial acumen
• Creative judgment and attention to detail
• Project management and multitasking capability
• Strong leadership and stakeholder management skills
• Proficiency in Microsoft Office, marketing automation tools, and market research platforms.

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Job Summary

• The Service Center Manager is responsible for overseeing the operations, performance, profitability and strategic direction of the service center.
• This role involves ensuring customer satisfaction, maintaining service standards, and driving continuous improvement in operational processes.

Key Responsibilities

• Manage daily operations of the service center, ensuring seamless service delivery and customer satisfaction.
• Supervise and provide guidance to all staff at the Service Center.
• Oversee the receipt, storage, and dispatch of spare parts, ensuring accuracy and availability of stock.
• Monitor and evaluate staff performance, providing coaching and training where necessary.
• Establish and track service KPIs, such as customer satisfaction, response/resolution time, and inventory accuracy.
• Ensure prompt resolution of escalated customer issues and complaints.
• Coordinate with procurement and technical teams to align spare parts inventory with service requirements.
• Maintain compliance with company policies, safety procedures, and regulatory standards.
• Prepare and present periodic reports on service performance, customer feedback, and inventory levels.
• Drive continuous improvement initiatives to enhance service center operations and customer experience.

Qualifications

• B.Sc. / HND in Business Administration, Supply Chain, or related field. A Master’s degree is an added advantage.
• 5–7 years experience in customer service or service operations, with at least 2 years in a managerial role.
• Proven experience overseeing inventory or spare parts operations is highly desirable.
• Strong leadership, team management, and conflict resolution skills.
• Excellent communication, analytical, and organizational abilities.
• Proficiency in Microsoft Office Suite and ERP/inventory management software.

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Role Overview

• The Regional Sales Manager – Trade is responsible for driving revenue, market share, and retail execution within the South East region.
• This role oversees the trade sales team and distributor network, ensures consistent product availability, and executes in-store visibility plans.
• The ideal candidate is a strong sales strategist, people leader, and execution-focused professional with a deep understanding of trade dynamics and channel behavior in FMCG or consumer electronics.

Key Responsibilities

• Drive regional sales growth by executing trade strategies, achieving targets, and expanding numeric and weighted distribution.
• Manage trade channels and accounts, including General Trade, Modern Trade, Open Markets, and Key Accounts, ensuring compliance and strong partner relationships.
• Lead and develop the sales team, providing coaching, performance reviews, and ensuring efficient route-to-market execution.
• Ensure retail execution excellence by collaborating with visibility teams to drive product availability, merchandising, and in-store promotions.
• Oversee sales operations and reporting, analyzing performance, optimizing territory growth, and ensuring product availability through supply chain coordination.

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, or related field. MBA is an added advantage.
• 5–7 years’ sales experience in FMCG or Consumer Electronics, with at least 2–3 years in a regional or multi-territory leadership role.
• Proven success in managing distributors, retail networks, and field teams.
• Strong commercial acumen, negotiation, and people management skills.
• Ability to analyze data, generate insights, and translate them into sales actions.
• Proficiency in Microsoft Office and CRM/sales reporting tools.