The Dexterity Group is a diversified business conglomerate with a reputation for excellent business practices with product and service quality.
The Group’s business activities is mainly in the media but also has other interests outside the media sector.
The Group’s operational headquarters is in Ibadan, Nigeria, the largest city in West Afr...
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Responsibilities
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
Requirements & Skills
Requirements:
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- Bachelors degree
Minimum Qualification Requirements
Skills & proficiencies:
- customer service
- product knowledge
- quality focus
- market knowledge
- documentation skills
- listening skills
- phone skills
- resolving conflict
- multitask
- patience
- negotiation
- positive attitude
- attention to detail
- people oriented
- analysis
- problem solving
- organizational skills
- adaptability
- ability to work under pressure
- computer skills
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Responsibilities
The Graphics Artist's job may involve managing more than one design brief at a time and allocating the relevant amount of time according to the value of the job. work activities include:
meeting to discuss the business objectives and requirements of the job;
- interpreting the business needs and developing a concept to suit their purpose;
- estimating the time required to complete the work
- developing design briefs by gathering information and data through research;
- thinking creatively to produce new ideas and concepts;
- using innovation to redefine a design brief within the constraints of cost and time;
- presenting finalised ideas and concepts;
- proofreading to produce accurate and high
- contributing ideas and design artwork to the overall brief;
- demonstrating illustrative skills with rough sketches;
Requirements & Skills
- Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment.
- Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
- Working as part of a team with printers, copywriters, photographers, other designers, account executives, web developers and marketing specialists.
- designing models, backgrounds, sets, characters, objects and the animation environment;
- developing the timing and pace of a character's or object's movements during the sequence of images and ensuring they follow the soundtrack and audio requirements;
- using technical software packages, such as Corel draw, Adobe Photoshop, etc
- building up accurate, detailed frame-by-frame visuals;
- working to production deadlines and meeting clients' commercial requiremen
Minimum Qualification Requirements
As a prerequisite, the successful candidate must believe in the core values of The Dexterity Group and be driven by the mission. The candidate should demonstrate a passion for breaking new ground to lead social change. Beyond that, we are seeking a candidate that has proven experience in scaling a multi-site organization and a demonstrated ability to both lead and build the capabilities of a driven, bright, diverse team.
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Responsibilities
- Write efficient code
- Create websites/a website using standard HTML/CSS practices
- Work closely with web designers and programmers to produce the website
- Plan and deliver software platforms used across multiple products and organizational units
- Strong understanding of UI, cross-browser compatibility, general web functions and standards.
- Strong grasp of security principles and how they apply to E-Commerce applications.
- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Create and maintain software documentation
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
- Constant communication with other colleagues in the business to develop and deploy their content and ensuring there is a clear establishment of what can be created within what timeframe
- Research different software programs, keep records of software documentation
Requirements & Skills
- Thorough functional knowledge and coding experience and use of word press. top-notch programming skill and in-depth knowledge of modern html/css
- a solid understanding of how web applications work including security, session management, and best development practices
- experience with server-side frameworks such as python, ruby, php, java, asp, asp.Net
- experience with database systems such as sql and oracle
- basic knowledge of search engine optimisation process
- adequate knowledge of relational database systems, object oriented programming and web application development
- server architecture
- hands-on experience with network diagnostics, network analytics tools
- ability to multitask with strict time constraints, budgets and business goals
- strong communication skills
- ability to work in a team
Minimum Qualification Requirements
As a prerequisite, the successful candidate must believe in the core values of The Dexterity Group and be driven by the mission. The candidate should demonstrate a passion for breaking new ground to lead social change. Beyond that, we are seeking a candidate that has proven experience in scaling a multi-site organization and a demonstrated ability to both lead and build the capabilities of a driven, bright, diverse team.
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Responsibilities
- Oversees all company social media accounts management
- Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
- Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals
- Audits and analyses social media presences, including digital advertising costs and returns
- Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement Works with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages
- Monitors and develops reports on competitor activity within social media spaces
Requirements & Skills
Bachelors degree, extensive knowledge of social media platforms, web proficiency, computer software proficiency, advertising, copywriting, content creation, public relations and brand marketing experience, proofreading and editing skills, interpersonal skills, strong verbal and written communication skills, customer service skills.
Minimum Qualification Requirements
As a prerequisite, the successful candidate must believe in the core values of Satview Network and be driven by the mission.
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Responsibilities
- Working on video manipulation, formatting, post production, compositing and editing using tools such as After Effects and Premiere
- Delivering clips at specified durations
- Providing creative and technical quality control.
- Editing content and utilizing various encoding tools
Requirements & Skills
Creativity and ability to work without requiring supervision is essential to this role. The perfect candidate for this role would be someone looking to put their work experience to good use.
- Must have great organizational skills and high level of attention to detail.
- Must have a working knowledge of editing softwares like Adobe premiere etc.
- Experience editing content to censorship guidelines a plus.
- Working knowledge of Adobe After Effects, Photoshop, Colour Correction, and animation techniques a plus.
Minimum Qualification Requirements
As a prerequisite, the successful candidate must believe in the core values of Satview Network and be driven by the mission.
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Responsibilities
- To ensure that sets, props and technical equipment are safe, ready to use and in the right position prior to filming;
- Checking that equipment, e.g. microphones and earpieces, are working before recording starts;
- Assisting in the planning and preparation of productions;
- Operate the tricaster and video/audio mixer during production
- Assisting with cameras and other props during recordings;
- Dealing with any technical problems; controlling the studio and halting production if necessary;
- Providing creative and technical quality control.
Requirements & Skills
- Creativity and ability to work without requiring supervision is essential to this role.
- The perfect candidate for this role would be someone looking to put their work experience to good use.
- Must have great organizational skills and high level of attention to detail.
- Must have considerable experience using camera and lightings
Minimum Qualification Requirements
As a prerequisite, the successful candidate must believe in the core values of Satview Network and be driven by the mission.
Method of Application
Interested and qualified candidates should forward their CV to: careers@dexterity.group using the position as subject of email.
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