Jobs at PHR Solution Limited

Job Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shift operations where necessary.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g., discounts and social media ads).
• Train new and current employees on proper customer service practices and restaurant operations.
• Training staff to follow restaurant procedures
• Keeping track of employees’ work hours
• Recording payroll data
• Supervising daily shift operations
• Evaluating employee performance
• Interviewing and recruiting new employees
• Interacting with guests to get feedback on product quality and service levels
• Implement policies and protocols that will maintain future restaurant operations.

Job Requirements:

• Proven work experience as a restaurant manager, hospitality manager, or similar role.
• A BSc degree in business administration, hospitality management, or culinary schooling is an added advantage.
• Proven managerial experience in customer service
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational, and people skills
• Acute financial management skills
• Interpersonal and multitasking abilities.
• Teamwork
• Excellent communication skills.
• Management and administration skills
• Problem-solving skills.
• Organizational skills.

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Job Responsibilities:

• Maintaining and updating records
• Counting materials, equipment, merchandise or supplies in stock
• Reporting discrepancies between physical counts and computer records
• Distributing or stocking merchandise
• Receive and inventory stock
• Other various tasks as assigned

Job Requirements:

• Proven work experience as an Inventory Clerk or similar role
• Excellent math and analytical skills
• Excellent communication and interpersonal skills
• Ability to work extended hours
• Forklift experience beneficial
• High school diploma or equivalent preferred

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Job Responsibilities

• Manage customer transactions using cash registers.
• Scan goods and ensure accurate pricing.
• Collect payments, whether in cash or credit.
• Issue receipts, refunds, changes, or tickets.
• Cross-sell products and introduce new ones.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers as they enter or exit the store.
• Maintain clean and tidy checkout areas.
• Track transactions on balance sheets and report any discrepancies.
• Bag, box, or gift-wrap packages
• Handle merchandise returns and exchanges.

Job Requirements:

• Work experience as a retail cashier or in a similar role in sales
• Basic PC knowledge
• Familiarity with electronic equipment, like cash registers and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• High school degree
• Work experience as a retail cashier or in a similar role in sales.
• Basic PC knowledge.
• Familiarity with electronic equipment, like cash registers and POS.
• Good math skills.
• Strong communication and time management skills.