Jobs at Odixcity Consulting

Job Summary

• We are seeking a dedicated, empathetic, and detail-oriented Customer Service Representative to join our team in Port Harcourt.
• The successful candidate will act as the primary point of contact for our customers, providing exceptional service via phone, email, and social media.
• The ideal candidate must have a proven track record of using CRM tools to manage interactions, resolve complaints, and enhance customer satisfaction.

Responsibilities

• Customer Support: Respond promptly to customer inquiries, complaints, and requests professionally via phone, WhatsApp, and email.
• CRM Management: Utilize CRM software (e.g., Zendesk, HubSpot, Zoho) to document, track, and update all customer interactions, feedback, and resolutions.
• Issue Resolution: Resolve customer complaints effectively, troubleshoot issues, and provide timely solutions to ensure high retention rates.
• Data Maintenance: Maintain accurate and up-to-date customer records, including contact details and transaction history.
• Collaboration: Coordinate with sales and logistics teams to expedite service delivery and resolve complex queries.
• Reporting:Gather customer feedback and generate reports on common issues to assist in improving service delivery.

Job Requirements

• Education: HND or Bachelor’s Degree in Marketing, Business Administration, or related fields.
• Experience: Minimum of 1–3 years of proven experience in a customer service or support role.
• CRM Skills: Mandatory experience using CRM toolsto log interactions and manage customer accounts.
• Location: Must be a resident of Port Harcourt.
• Skills: Excellent verbal and written communication skills (English).
  • Strong problem-solving abilities and emotional intelligence.
  • Proficiency in Microsoft Office Suite (Excel, Word).
  • Ability to work in a fast-paced environment and manage high call volumes.

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Job Summary

• We are seeking an experienced and results-driven Project Manager with strong expertise in the Oil and Gas industry, specifically in pipeline construction and infrastructure projects.
• The ideal candidate will be responsible for planning, executing, monitoring, and delivering complex oil and gas projects while ensuring compliance with industry.

Job Responsibilities

• Lead and manage oil and gas pipeline projects from initiation to completion.
• Develop comprehensive project plans, schedules, budgets, and resource allocations.
• Coordinate engineering, procurement, construction, and commissioning activities.
• Oversee pipeline installation, maintenance, and infrastructure development projects.
• Prepare and manage bidding, tender documentation, and contract proposals.
• Participate in prequalification processes, tender evaluations, and commercial negotiations.
• Ensure projects comply with industry regulations, safety standards, and environmental policies.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Manage project budgets, cost control, forecasting, and financial reporting.
• Collaborate with clients, contractors, consultants, and government regulatory bodies.
• Lead cross-functional project teams and supervise contractors/vendors.
• Provide regular project performance reports to senior management and stakeholders.
• Ensure adherence to HSE (Health, Safety & Environment) requirement.

Job Requirements

• Bachelor’s Degree in Engineering (Mechanical, Civil, Petroleum, or related fields
• 5 - 7 years proven experience in the Oil & Gas industry.
• Demonstrated experience managing pipeline projects and strong knowledge of project lifecycle management and engineering practices.
• Strong hands-on experience in bidding, tendering, and contract management.
• Candidates must possess one or more of the following certifications: Project Management Professional (PMP) – Project Management Institute, PRINCE2 Practitioner, NEBOSH / IOSH Health & Safety Certification, COREN Certification (for Engineering professionals in Nigeria) is an added advantage.
• Proven track record of successful project delivery within oil and gas operations.
• Excellent leadership, communication, and stakeholder management skills.
• Knowledge of Nigerian oil and gas regulatory requirements is an advantage.
• Proficiency in project management tools (MS Project, Primavera P6, or equivalent).
• Strong negotiation and commercial management skills.
• Experience working with EPC contractors.

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Job Summary

• We are seeking a highly organized, proactive, and experienced Administrative Assistant to support our operations in Port Harcourt.
• The successful candidate will ensure the smooth running of daily administrative functions, providing exceptional support to management and technical teams.
• This position requires industry experience within the oil & gas or construction sectors and the ability to travel when required.

Key Responsibilities

• Office Management: Oversee daily office operations, maintaining a clean and organized environment.
• Documentation & Reporting: Prepare, edit, and proofread correspondence, invoices, reports, and memos. Maintain organized physical and digital filing systems.
• Logistics Coordination: Manage travel arrangements, hotel bookings, and vehicle logistics for personnel.
• Project Support: Assist Project Managers with site documentation, contractor tracking, and procurement records.
• Communication: Act as the primary point of contact, handling incoming calls, emails, and correspondence professionally.
• Inventory Control: Manage office supplies and equipment, ensuring timely replenishment.
• Scheduling: Coordinate meetings, appointments, and project schedules.

Requirements & Qualifications

• Education: OND/HND/B.Sc in Business Administration or a related field.
• Experience: Proven work experience (minimum 2–3 years) as an Admin Assistant specifically within theOil & Gas or Construction industry.
• Location/Mode: Must be based in Port Harcourt or willing to relocate immediately. This is afull-time, on-siterole,.
• Interview Process: Must be willing to attend aphysical interviewin Port Harcourt.
• Travel Requirement: Candidate must be willing to travel to project sites when required.
• Skills: Proficiency in Microsoft Office Suite (MS Excel, Word, PowerPoint).
• Attributes: Strong organizational, multitasking, and communication skills with high attention to detail.

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Job Summary

• The accountant will be responsible for managing financial records, ensuring accuracy in reporting, and supporting the organization’s financial health.
• The role involves handling day-to-day accounting tasks, preparing financial statements, ensuring compliance with regulatory standards, and providing insights to guide management decisions.

Responsibilities

• Maintain full-cycle general ledger, including accounts payable/receivable, bank reconciliations, and month-end closing.
• Prepare and analyze monthly financial statements (P&L, balance sheet, cash flow) with variance explanations specific to leasing, construction, or drilling activities.
• Manage lease agreements (both lessor and lessee perspectives), calculate monthly lease payments, track equipment utilization, and handle buyout.
• Oversee subcontractor and vendor payments, verify work completion, process progress billings, manage lien waivers, and track retention amounts.
• Conduct cost analysis for drilling, lifting, or construction operations. Compare actual and budgeted costs for fuel, maintenance, rig moves, crane rentals, and labor, then provide actionable variance reports to operations managers.
• Handle VAT, sales/use tax, property tax on heavy equipment, and any industry-specific levies (e.g., oil extraction taxes, construction retainage reporting).
• Assist in preparing annual budgets and rolling forecasts for equipment utilization, project margins, and operating expenses.

Requirements

• Must-Have Industry Experience (3+ years in at least one of the following):
  • Oil and Gas (upstream/midstream services, drilling, or production support).
  • Crane leasing or heavy equipment rental company.
  • Commercial construction (general contractor or large subcontractor)
• A Bachelor’s Degree in Accounting, Financed, or a related field.
• Familiarity with equipment maintenance costing and lifestyle depreciation; understanding how to distinguish repair expenses from capital improvements and calculate accurate net book value.
• Proficiency with ERP systems or construction/leasing software.
• Ability to communicate financial data to non-finance operations managers (e.g., project managers, fleet supervisors).
• Ability to communicate financial data to non-finance operations managers (e.g., project managers, fleet supervisors).
• Strong attention to detail and problem-solving in a fast-paced, deadline-driven environment.

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Job Summary

•  We are looking for an experienced and dedicated Primary School Teacher with a strong background in Science or Statistics to join our dynamic academic team.

Key Responsibilities

• Prepare age-appropriate lesson notes and schemes of work.
• Deliver lessons in core subjects (English, Mathematics, Basic Science, Social Studies etc.)
• Set, administer, and grade tests, exams, and continuous assessments.
• Maintain accurate records of students’ grades, attendance, and progress reports.
• Maintain discipline, arrange seating, and create a safe, conducive learning environment.
• Attend PTA meetings and discuss student progress with parents/ guardians.

Requirements

• A Bachelor’s degree in Science, Statistics, or a related field.
• A teaching qualification or relevant certification is an added advantage.
• Strong communication and classroom management skills.
• Ability to simplify complex concepts for young learners.
• Passion for child development and educations.

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Job Summary

• We are in need of a highly skilled Language Specialist – Annotation to support the development of advanced AI and Natural Language Processing (NLP) systems, who you will apply their linguistic expertise to annotate, review, and validate language data, ensuring accuracy, consistency, and cultural relevance.

Key Responsibilities

• Annotate and review text, speech, or conversational datasets
• label and text data for parts of speech, sentiment, intent, and syntax project guidelines.
• Ensure cultural and contextual appropriateness of annotated data
• Develop and refine annotation guidelines
• Conduct quality assurance and inter-annotator agreement checks
• Provide feedback to improve workflows and annotation standards
• Support multilingual or domain-specific annotation projects (if applicable)

Requirements

• Bachelor’s or Master’s Degree in Linguistics, Applied Linguistics, Languages, or related field
• Native or near-native proficiency in the target language(s)
• Strong understanding of grammar, syntax, and language structure.
• Experience in linguistic annotation or data labeling projects.
• Familiarity with NLP concepts and AI workflows.
• Experience with annotation tools (e.g., Label Studio, Prodigy, ELAN).
• Knowledge of corpus linguistics or discourse analysis.
• Multilingual capabilities.

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Job Summary

• We are looking for a sharp detailed senior to architect the systems that measure and improve our generative AI models. ]
• You will work at the intersection of data science, product, and research to ensure our AI systems are not only accurate but also safe, unbiased, and aligned with human preferences.

Key Responsibilities

• Design and implement robust automated evaluation frame works (using python) test LLMs for tasks like reasoning, coding, and summarization.
• Lead the development of annotation rubrics and manage workflows, for human evaluators to generate high context preference data and golden datasets.
• Design and execute adversarial testing (re teaming) to identify vulnerable, hallucinations, and biases in mode outputs before deployment.
• Develop and calibrate reliable LLM-based evaluators to replace human raters at scale for specific metrics, validating their correlation with human judgment.
• Analyze evaluation results to pinpoint specific model weaknesses (e.g. model fails at multi- step reasoning in finance contexts) and present actionable insights to modeling and product teams.
• Build and maintain internal evaluation in platform and dashboards to track model performance across different versions and use cases.

Requirements

• A Degree in Computer science, information Technology, Data Science or a relating field.
• 5+ years of experience in machine learning, Data science, or AI Evaluation
• Proven track record of designing evaluation strategies for NLP or Generative AI products.
• Expert-level proficiency in Python for scripting evaluations and analyzing results (pandas, NumPy).
• Strong ability to query data (SQL) and perform statical analysis to validate evaluation confidence intervals and inter-annotator agreement.
• Advanced ability to craft prompts for crafts prompts for both model testing and steering LLM-based evaluators.

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Job Summary

• We are seeking for an AI prompt Engineer who will design, test, and refine text or image inputs for generative AI models to produce accurate, safe, and context-aware outputs.
• A person who will bridge human intent with machine intelligence by optimizing prompt structures to improve AI relevance, reduce bias, and ensure high-quality, efficient AI performance.

Key Responsibilities

• Create and refine prompts for Large Language Models (LLMs) to maximize, accuracy, and creativity.
• Analyze AI outputs to identify limitations, reduce "hallucinations," and improve consistency.
• Develop and manage a repository of effective prompt templates for team-wide use.
• Work with developers, product managers, and data scientists to align AI behaviors with business needs.
• Help refine models to adopt specific brand voices or specialized, domain-specific knowledge.
• Develop prompt libraries, documentation, and best practices
• Collaborate with product, marketing, engineering, and data teams.

Requirements

• Degrees in Computer Science, Linguistics, Cognitive Psychology, or Data Science are highly valued, though not always mandatory.
• 5 years proven experience working with generative AI tools (e.g., ChatGPT, Gemini, Claude, Midjourney)
• Certificates in AI, NLP, or specific prompt engineering courses can strengthen a resume
• A deep understanding of how LLMs, such as GPT-4, Claude, and Gemini, work is essential. This includes tokenization, context windows, and parameters like "temperature".
• Proficiency in Python is often required for scripting, automation, and interacting with AI APIs. Familiarity with libraries like TensorFlow or PyTorch is beneficial.
• The ability to analyze AI outputs for accuracy, bias, and relevance to refine prompts is necessary.
• Excellent technical documentation and communication skills.

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Role Overview

• We are seeking a Software QA Engineer to join our growing engineering team.
• In this role, you will be responsible for the quality and reliability of our SaaS platform.
• You will work closely with developers to validate new features, identify edge cases, and ensure the integrity of our data.
• We are looking for a candidate who is detail-oriented, technically curious, and passionate about delivering a seamless user experience.

Key Responsibilities

• Test Planning & Execution: Create detailed, comprehensive, and well-structured test plans and test cases for all new features.
• Manual & Functional Testing: Perform end-to-end manual testing to ensure features meet business requirements and design specifications.
• Edge Case Analysis: Proactively identify and test "unhappy path" scenarios, boundary conditions, and unusual user workflows to ensure system resilience.
• Data Integrity (MongoDB): Validate backend data states using MongoDB. Write and execute queries to ensure data is correctly stored, updated, and retrieved across the
• platform.
• Regression Testing: Maintain and execute regression test suites to ensure that new code deployments do not negatively impact existing functionality.
• API Testing: Verify the communication between frontend and backend services using tools like Postman to test API endpoints.
• Performance & Load Testing: Conduct basic performance testing to ensure the application remains stable and responsive under varying traffic levels.
• Bug Tracking: Document and prioritize defects with clear "steps to reproduce”, environment details, and logs. Collaborate with the development team to verify fixes.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or equivalent professional experience.
• Strong understanding of the Software Development Life Cycle (SDLC) and QA methodologies.

Technical Requirements:

• SaaS Experience: 4 - 5 years of experience in software quality assurance for web-based SaaS applications.
• MongoDB Proficiency: * Experience writing queries in MongoDB Query Language (MQL).
• Ability to navigate document-based (NoSQL) data structures.
• Familiarity with MongoDB Compass or the Mongo Shell.
• JavaScript & Web Tools: * Proficiency using Browser Developer Tools (Console, Network tab) to diagnose frontend errors.
• Knowledge of or interest in JavaScript-based automation frameworks (e.g., Cypress, Playwright).
• Testing Tools: Experience with Postman (API testing) and Jira/GitHub (issue tracking).
• Performance Testing: Familiarity with load testing tools such as JMeter or k6 is a plus.

Core Competencies:

• Analytical Mindset: Ability to break down complex features into logical test components.
• Attention to Detail: A high standard for UI consistency, performance, and data accuracy.
• Effective Communication: Ability to clearly explain technical bugs and work collaboratively with a remote engineering team.
• Adaptability: Comfortable working in a fast-paced environment with frequent updates and deployments.