Job Vacancies at MTN Nigeria

Job Identification: 1505
Job Category: MTN Level 3
Job Schedule:  Full time
Reports To: Senior Manager Mobile Advertising
Division: Enterprise Business

Description

• Direct and coordinate MTN Mobile Advertising sales activities
• Track and analyze sales statistics based on key quantitative metrics
• Develop a healthy pipeline of mobile Ads sales opportunities enough to achieve business targets
• Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules
• Develop and initiate plan to improve sales target and productivity
• Identify, source, contract and manage sales partners to sell advertising space on behalf of MTN
• Develop and coordinate the digital advertising sales contracts
• Collaborate with clients to determine the goals of advertising projects and strategize plans to meet those goals
• Consistently manage and oversee advertising campaigns to ensure they are engaging customers and bringing in results
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Evaluate emerging technologies in the advertising space and create growth strategies
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education

• First Degree in Marketing, Business Administration, or related fields
• Fluent in English.

Experience:

• 6 - 13 years’ experience which includes:
• 5 years of industry sales experience
• Proven track record of executing multiple tasks in a result driven organization
• Extremely strong verbal and written communication skills
• High-level proficiency with MS Office programs
• Self-starter, highly motivated to excel under minimal supervision.

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Job Identification Number: 1504
Job Schedule: Full time
Job Category: MTN Level 3H
Reports To: Chief Enterprise Business Officer
Division: Enterprise Business

Description

• Develop, plan and execute mobile advertising business plan and strategy
• Create mobile advertising service roadmap based on industry trends using owned and third-party inventories
• Lead brainstorming sessions with team members to cultivate ideas for new advertising campaign concepts, new inventories and design elements
• Consistently manage and oversee advertising campaigns to ensure they are engaging customers and bringing in results
• Identify opportunities to drive value to existing and new customers across identified segments of the market
• Develop a competitive pricing approach to generate agreed margins for propositions under the Mobile Ads category
• Identify trends and insights and optimize customer spend and performance based on the insights
• Oversee the design and content of an advertising campaign to ensure it meets the needs of the target audience
• Collaborate with clients to determine the goals of advertising projects and strategizing plans to meet those goals
• Identify critical conversion points and drop off points and optimize owned and 3rd party inventories
• Evaluate emerging technologies in the advertising space and create growth strategies
• Provide thought leadership and perspective for advertising where appropriate
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements

Education:

• First Degree in Marketing, Business Administration or any related discipline
• MBA or Masters is an added advantage
• Fluent in English

Experience:

• 9 - 17 years’ experience which includes:
  • Manager track record of 6 years or more; with at least 4 years’ experience in telecommunications, digital marketing, digital product management, content management
  • Proven experience in digital marketing, particularly within the telecommunication industry
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Solid knowledge of marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
  • Working knowledge of ad serving tools
  • Knowledge and strong Experience in Digital Advertising Business
  • Good B2B sales experience, Digital sales experience will be advantageous
  • Hands on experience in managing and implementing digital products and initiatives
  • Project Management experience will be advantageous
  • Deep understanding of the digital ecosystem, players, business models and industry related best practices
  • Understanding of emerging markets and trends
  • Abreast of global mind-set and best practice.

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Job Identification Number: 1512
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: General Manager Enterprise Sales
Division: Enterprise Business

Description

• Drive revenue growth across Enterprise Business channel ecosystem
• Drive value and innovation through the partner ecosystem based on shared functions between partnerships and channel management – contracting, partner on-boarding, governance and SLA management
• Define KPIs and agree on SLAs with SME Sales Agencies (SSAs) and other retail outlets
• Review compliance to SLAs by channel partners
• Serve as a primary liaison between SSAs, Retail Outlets, Online Channel Partners and MTN internal teams
• Ensure delivery of trainings to sales agents and Frontline sales  teams on MTN Enterprise products and solutions
• Ensure sales agents are provided with tools-of-trade, branded T-shirts, Face caps, contract lines etc
• Ensure creation of user accounts on Enterprise Partner Portal for SME Sales Agencies/Partners
• Ensure creation of user accounts on SME App for SSAs’ field agents and Frontline Sales teams
• Monitor and review sales performance across channel ecosystem
• Provide periodic reports on sales and segmentation updates by field sales teams and Frontline teams across MTN retail outlets
• Establish productive and professional relationships with all channel partners with the view to increase sales of Enterprise business Fixed, ICT and Mobile services in the assigned territories
• Manage the implementation of sales commissions, incentives and recognitions/awards
• Ensure working synergy between Channel Partners and Customer Support, Tele-sales, Finance, TP Ordering, Logistics and other internal units
• Ensure Channel Partners support Enterprise Business promotional activities
• Provide support to SSAs in order to ensure effectiveness of ordering process
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements

Education:

• Minimum of University Degree in any related discipline
• Masters degree in Business Administration will be an added advantage
• Fluent in English.

Experience:

• 6 - 13 years’ experience which includes:
  • Minimum 5 years in a sales role
  • Prior experience managing indirect channels sales operation within telecommunications and or FMCG sector
  • Good knowledge of business and data analytics
  • Proven written and oral communication skill

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Job Identification: 1515
Job Category: MTN Level 2
Job Schedule:  Full time
Reports To: Manager Customer Value Management
Division: MoMo Payment Service Bank

Description

• Configure & implement CVM & BTL campaigns
• Monitor and track campaign performance over campaign lifecycle
• Manage the execution of Campaign Management calendar
• Utilize both inbound and outbound campaign management platforms for the purpose of campaign execution, deployment and evaluation
• Perform test & UATs for the new BTL offers
• Responsible for developing and executing Below The Line campaigns with the aim of generating incremental revenue and reducing churn on the network
• Manage the implementation and tracking of marketing campaigns
• Write, edit and proofread campaign scripts to ensure the best and effective marketing communication is achieved to drive campaign uptake and improved campaign success rate
• Analyze outbound and inbound campaign results and propose recommendations to the business based on campaign performance
• Take ownership of the Go to market process, ensuring all processes and customer journeys are designed and followed
• Design monthly campaign calendar and campaign plan for execution ensuring timelines are met and targeting is in line with strategy
• Manage the Campaign Management systems and channels
• Perform Customer Lifecycle Management activities that translate into elongated customer life cycle based on CVM requirements
• Demonstrate broad understanding of campaign management systems & channels for better performance of MoMoPSB’s BTL activities
• Interface with segment managers to understand their campaign needs and reflection on the campaigns’ plan
• Liaise with Product development team to contribute to development of product features and solutions leveraging customer data and trends
• Liaise with vendors responsible for managing systems/tools/capabilities within CVM for campaign management
• Contribute and participate in campaign idea generation meetings.

Requirements

Education:

• First Degree in any related discipline
• Fluent in English.

Experience:

• 3 - 7 Years' experience including:
  • Experience in Database in telecommunications or financial services industry
  • Experience in developing test design, significance testing, establishing error ranges, and key success metrics.
  • Expertise in experimental test design
  • Experience with major campaign management platform(s) within telecoms or financial services industry
  • Demonstrable reporting & analytical skills
  • Proven understanding of customer data analysis