Jobs at iRecruiters Africa Limited

Job Summary:

Our client is seeking to hire a result – driven Product sales Engineer who will combine technical knowledge along with sales skills to determine and understand customer ‘s needs. He/she will attend to them through the range of products and services offered by the company.

Job Responsibilities

• Develop and maintain strong business relationships with key departments across the clients, namely Engineering & Projects to identify their technical needs relating to Condition Monitoring and Plant Asset Management.
• Conduct regular visits to stakeholders across all Clients for follow-up on current business and spotting new opportunities.
• Conduct surveys across all clients to develop an accurate and detailed database on the Condition Monitoring install base and the asset critical machinery, and record and keep track of their status and activities to initiate and develop business opportunities through proposing interventions, upgrades, and replacements.
• Develop monthly action plans to meet or exceed Product and Services sales targets set.
• Raise technical awareness for condition monitoring in question across all clients and respond to their technical queries and operational challenges and issues through presentations and demonstrations of the products with customers.
• Work closely with the clients through their decision-making and selection process and seek opportunities to propose solutions and give a leading edge over competing products in new sales opportunities.
• Maintain up-to-date market and competitor knowledge related to condition monitoring to develop effective counter strategies.

Requirements

Key Requirements

• B.ENG degree in an Engineering or any related discipline (preferably Mechanical or Electrical/Electronic Engineering)
• 6-8 years of experience in a similar role 
• VCAT 1, VCAT 2, VCAT 3 or VCAT 4 certification will be an added advantage
• Strong knowledge in Online Condition Monitoring Systems, mainly on critical rotating equipment
• Knowledge in Portable Condition Monitoring devices and Vibration Spectrums
• Ability to travel within the country is a must.

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The Company is seeking to hire a goal-oriented Business Development Executive who will be a key point between the organization and the client. This role will involve driving the company’s products and/or service sales by actively seeking out prospects and pursuing sales opportunities

The ideal candidate must be able to identify prospects, maintain customer relationships, and identify ways to achieve and grow the sales and revenue target.

Key Responsibilities:

• Develop and execute the sales and marketing strategy for the company
• Conduct extensive market research for business growth and sales opportunities
• Actively seek out new sales opportunities through cold calling, networking, and email marketing
• Ensuring the company meets the sales targets.
• Create awareness of the products and services offered by the company.
• Negotiate the deals with the clients in line with company policy.
• Participate on behalf of the company in exhibitions or conferences for business development
• Negotiate/close deals and handle complaints or objections
• Prepare and deliver appropriate presentations on products and services
• Improve product marketability and profitability.
• Create and present sales performance reports.
• Gather feedback from customers or prospects and share it with internal teams
• Any other duty as determined from time to time.

Requirements

• First degree in any relevant field from a reputable institution.
• 3-5 years of cognate experience as a sales and marketing executive.
• Excellent verbal and written communication skills
• Solid understanding of marketing and negotiating techniques
• Proficiency in Microsoft Office, CRM, and other sales soft software programs
• Self-motivated and driven by targets
• Excellent presentation and problem-solving skills
• Commercial awareness and ability to influence others

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The company is seeking to hire an experienced business development manager with proven track records of deal closure with the IOCs who will be responsible for delivering on the organization’s short-term and long-term strategic objectives by building key customer relationships, identifying business opportunities, and negotiating and closing business deals, primarily with the IOCs. He or she must demonstrate extensive knowledge of the current market conditions within the construction industry when working with the IOCs.

The ideal candidate must have a robust network and relationship with the IOCs and the capacity to identify business opportunities, bid tendering, presentation, handle negotiation, and see through each transaction closure from start to finish.

Key Responsibilities:

• Prospect for potential new clients and turn this into increased business.
• Meets potential clients by growing, maintaining, leveraging the network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s managers.
• Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
• Uses a variety of styles to persuade or negotiate appropriately.
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external clients debriefs.
• Identify opportunities for the company’s financial growth.
• Submit weekly progress reports
• Perform other routine functions.

Requirements

• Bachelor’s degree in Marketing or related field from a reputable institution. MBA/MSc will be an added advantage.
• 10 years of Sales or Marketing experience working in the Oil and Gas Industry with vast experience sourcing clients from IOC.
• Proactive in researching new techniques on the job to apply as appropriate.
• Networking, Negotiating, Public Speaking, Research and Strategy, Writing, Closing Skills and Prospecting Skills.
• Identification of Customer needs and challenges.
• Excellent communication skills.
• Market knowledge, Professionalism and Microsoft Office.
• Must be computer literate with sufficient knowledge of Microsoft Excel, Word and Project.
• High attention to detail.
• Business Intelligence.
• Problem-solving and analytical skills, combined with a good business judgment.
• Ability to work with little or no supervision.
• Determined work ethic and must be seen to be professional at all times (communication and presentation).

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The Company is seeking to hire a resourceful customer service executive who will have first-line interaction with customers. This role will be responsible for providing excellent customer service, understanding, and satisfying customer’s needs and requirements, and exceeding their expectations if possible.

The ideal candidate for this role must have a high level of integrity and also possess excellent interpersonal and communication skills both orally and in writing.

Key Responsibilities:

• Ensure customer queries/requests/concerns are attended to, documented, and reported to management
• Follow-up with the relevant department in case there is any delay, and escalate deviations
• Connect with customers and maintain cordial relations in the interest of the business
• Ensure efficient operations by coordinating remedies for issues affecting operations
• Ensure Customer Service attitude is exemplified by actions and initiatives
• Motivate contributions from colleagues to ensure Customer Delight
• Adopt standards for business activities/processes and ensure adherence
• Producing written information for customers, often involving the use of computer packages/software
• Build sustainable relationships and trust with customers through open and interactive communication
• Interacting with customers to ensure they have a desirable and shareable experience
• Developing feedback or complaints procedures for customers to use
• Provide accurate, valid, and complete information by using the right methods/tools
• Communicating courteously with customers by telephone, email, letter, and face-to-face
• Providing help and advice to customers using the organization’s products or services
• Learning about the organization’s products or services and keeping up to date with changes
• Keeping accurate records of discussions or correspondence with customers

Requirements

• First degree in Business Administration or any related field
• 2+ years working as a customer service executive or in a call center environment
• Integrity is key and highly desirable.
• Ability to stay calm under pressure, polite and friendly.
• Strong attention to details
• Excellent interpersonal and communication skills both oral and written
• Familiarity with CRM systems and practices
• Ability to multitask, prioritize, and manage time effectively
• Proficient in Microsoft Office Suite
• Empathy or Emotional intelligence is highly desirable