Jobs at Global Placers

Job Summary

• The Collections Lead is responsible for managing loan recovery activities and minimizing credit losses across the company’s loan portfolio
• . This role ensur
• es effective monitoring of delinquent accounts, execution of recovery strategies, and adherence to the company’s credit risk framework. The Collections Lead works closely with the Credit Manager and other internal teams to maintain portfolio quality, optimize profitability, and ensure compliance with internal policies and regulatory standards.

Key Duties and Responsibilities

• Underwrite and assess loan applications.
• Monitor all loans in default and take timely recovery actions.
• Contact and visit defaulting merchants to recover outstanding payments.
• Negotiate repayment plans or loan restructuring with defaulters on behalf of the company.
• Monitor the company’s overall credit exposure in line with approved credit risk limits.
• Assess the loan portfolio to identify potential default risks and recommend recovery strategies.
• Prepare and submit regular reports on merchant performance and loan portfolio status.
• Review and manage relevant internal and external communications related to credit and collections.
• Produce weekly and monthly reports on loan portfolio performance and profitability.
• Provide data and insights to verification and credit assessment teams to support aligned decision-making.
• Work closely with the Credit Manager to review business models and financial statements, and recommend risk mitigation measures.

Qualifications & Experience

• OND/HND/Bscin Finance, Accounting, Economics, Business Administration, or a related field.
• Minimum of 4 years’ experience in credit, collections, or risk management within a financial services or lending environment.
• Strong understanding of credit risk assessment, loan recovery processes, and portfolio management

Skills & Competencies:

• Strong negotiation and communication skills.
• Analytical and data-driven decision-making ability.
• Ability to manage multiple delinquent accounts effectively.
• High attention to detail and strong reporting skills.
• Sound judgment and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.

go to method of application »

Job Description

• The job holder will be responsible for supporting and executing procedures aimed at reducing credit risk across the organization.
• This includes, but is not limited to, underwriting loan applications, conducting verification activities, and ensuring adherence to approved credit policies.
• The role requires close collaboration with the Country Credit Operations Lead to implement and continuously improve processes for effective credit portfolio management.
• Through active monitoring, analysis, and reporting, the job holder will contribute to maintaining portfolio quality, minimizing defaults, and ensuring that the organization’s credit exposure remains within the approved risk appetite.

Job Responsibilities

• Underwrite and review first-level credit requests in line with approved credit policies and risk guidelines.
• Manage and ensure compliance with the Company’s Credit Policy Guidelines.
• Improve and optimize credit approval and underwriting processes to enhance efficiency and risk control.
• Conduct physical and online verification of onboarded businesses to validate submitted information and assess operational viability.
• Review and enhance the company’s credit policies and standards to align with industry best practices and regulatory requirements.
• Work closely with the Country Credit Operations Lead to evaluate customer business models and financial statements, identify risks, and recommend appropriate mitigation measures.
• Monitor the credit portfolio and business environment for emerging risks and recommend policies, procedures, and controls to strengthen risk management.
• Facilitate the identification, assessment, measurement, and reporting of credit risks across the portfolio.
• Manage administrative and operational activities, including coordination with third-party partners and service providers.
• Review and analyze delinquent accounts to identify key causes of default and recommend corrective actions.
• Track and follow up on agreed recovery and risk mitigation actions to ensure timely and effective closure.
• Prepare and submit timely, comprehensive, and accurate credit risk and portfolio performance reports to management on a regular basis.

Job Requirements & Qualifications

• OND/HND/BSc in Finance, Accounting, Economics, Business Administration, or a related discipline.
• Relevant professional certifications (e.g., ACA, ACCA, CFA, FRM, or Microfinance certifications) will be an added advantage.
• 5 to 7 years’ experience in credit risk, underwriting, collections, or credit operations within a financial services, fintech, microfinance, or lending institution.
• Proven experience in first-level credit underwriting, portfolio monitoring, and risk assessment.
• Hands-on experience with business verification, financial statement analysis, and credit policy implementation.