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  • Posted: Jun 24, 2023
    Deadline: Jul 15, 2023
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  • AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief in Africa’s latent ability to support the home grown production and delivery of world class IT Software for the enhancement of key sectors of the budding economy. AppZone started off primarily...
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    People Operations and Analytics Manager

    Job Description

    • We seek an innovative, self-driven and ambitious Manager, People Operations to join our team! You will play a crucial role in providing comprehensive administrative support to the People & Culture department. You will be responsible for managing various HR processes, policies, and programs to ensure efficient and effective operations.
    • Your role will involve working closely with the CHRO, People Partners, Zoners, and external stakeholders to support the organization's human resources objectives.

    As the Manager, People Operations, your job responsibilities include the following:

    • HR Operations: Oversee the day-to-day HR operational functions, including employee records management, data entry, and maintenance of the HRIS (Human Resources Information System). Ensure accuracy and confidentiality of employee information.
    • Employee Lifecycle Management: Coordinate and administer various people processes throughout the employee lifecycle, such as, onboarding, performance evaluations, promotions, transfers, and separations. Maintain documentation and ensure compliance with company policies and legal requirements.
    • Benefits and Compensation Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and leave management. Collaborate with benefits providers, communicate benefits information to employees, and assist with resolving benefits-related inquiries. Assist in compensation administration processes, including salary adjustments and bonus calculations.
    • Policy Development and Compliance: Assist in developing and implementing HR policies and procedures. Stay updated on relevant labor laws and regulations to ensure compliance. Conduct periodic audits to assess HR policy adherence and identify areas for improvement.
    • HR Reporting and Analytics: Prepare and analyze HR metrics and reports, including headcount, turnover, and diversity statistics. Provide insights and recommendations to the CHRO based on data analysis.
    • Employee Relations: Handle employee inquiries related to HR policies, procedures, and programs. Support People Partners in conducting investigations and maintaining positive employee relations.
    • HR Projects and Initiatives: Participate in HR-related projects, such as HR process improvements, HRIS implementation, or employee engagement initiatives. Contribute to the development and execution of HR programs that align with organizational goals.

    Requirements

    We would love to meet you if:

    •  You want to build something that endures. The legacy of the work you do matters to you.
    • You have an in-depth knowledge of HR policies, procedures, and employment laws.
    • You have proficiency in the use of HRIS software and MS Office applications. Your experience with Zoho People will be an added advantage.
    • You have a strong attention to detail, organizational skills, excellent communication, and interpersonal abilities.
    • You understand the sensitivity of HR information and the need for confidentiality.
    • You have an analytical mindset with the ability to generate HR reports and provide insights.
    • You have strong problem-solving skills and the ability to multitask in a fastpaced environment.
    • You have strong interpersonal and leadership skills with the ability to build rapport across various stakeholders including the team, clients, partners, and executive leadership.
    • You have strong capabilities in project management.

    These are some of the nitty-gritty things you may have listed on your CV/LinkedIn profile but certainly do not define who you are:

    • B.Sc. in any Science or Social-Science courses.
    • Certified in any of internationally recognized HR professional certifications – SHRM-SCP, SHRM-CP, SPHRi, PHRi etc.
    • 6 years related work experience including experience in one or more of the following areas: Fintech, Banking, Technology and Management Consulting with 1 year in a lead function.

    go to method of application »

    Operational Excellence (OPEX) Specialist

    As an OPEX Specialist, your job responsibilities include the following:

    • Coordinating the definition, documentation and refinement of operating standards and processes for core and product operations, including but not restricted to Software development, Quality Assurance and Testing, Tech Support, Systems Integration, Project Management, Product Management, IT Security, Finance, Facility Administration, Human Resources Operation, People and Culture, and Infrastructure management.
    • Identify and adapt world-class operating standards and best practices for seamless adoption by the company.
    • Creating, archiving, and updating policy standard operating procedure (SOP) documents.
    • Implementing newly defined or adapted practices and integrating these into day-to-day operations.
    • Promoting a lean and agile mindset within the organization.
    • Tracking and reporting compliance to these processes, policies, and quality standards to institutionalize the standards across the organization.
    • Collaborating with stakeholders on monitoring, reviewing, and analyzing operation and business performance through an operations dashboard.
    • Generating new ideas for process improvement initiatives and providing management insights and solutions.
    • Developing and implementing continuous improvement on the organization’s overall business processes and policies.
    • Supporting & monitoring operations to make them measurable, repeatable, and predictable.
    • Managing the organization’s Risk Assessment exercise.
    • Collaborating with the People & Culture team and top management in running an efficient and effective Performance Management system.
    • Collaborating with external vendors and the internal development team in enhancing business automation processes, dashboards, and scorecards through different channels.
    • Developing dashboards and creating reports to provide insight into the efficiency and effectiveness of the organization’s operating processes and policies; and supporting users with them.
    • Communicating insights to senior management and across the organization.

    Requirements

    We would love to meet someone with the following:

    • Candidate should have good knowledge of software development life cycle, payment, banking, and IT infrastructure.
    • Strong capabilities in project management, product management, process engineering, scrum, software development & IT operations (DevOps), software requirements analysis, quality assurance, and service delivery.
    • Knowledgeable in reporting standing and highly proficient in using MS Office packages.
    • Highly proficient in problem-solving, analytical thinking, communication, and stakeholder engagement.
    • A high level of intelligence and ability to learn easily and quickly. A millennial with a growth mindset.
    • Passionate about the impact of Technology on human interactions.
    • A high level of self-confidence and authenticity while having high personal ambitions and a strong work ethic.
    • Previous experience as a software developer or application/system administrator will be an advantage but optional.

    These are some of the nitty-gritty things you may have listed on your CV/LinkedIn profile but certainly do not define who you are:

    • A minimum of a BSc in Engineering, Computer Science, or a related field.
    • You possess one or more internationally recognized professional qualifications such as: PMP, Prince II, Scrum, or Six SigmaPossesses one or more internationally recognized professional qualifications such as: PMP, Prince II, Scrum, or Six Sigma.

    Physical Requirements:

    • We currently run a flexible work structure; some days are remote, while others require you to collaborate with colleagues at the office location.

    For each situation, you may have the following:

    • Prolonged periods of sitting at a desk and working on a computer.

    This role reports to the COO.

    go to method of application »

    Financial Accountant, Account Operations

    As a Financial Accountant, your job responsibilities include the following:

    • Preparation of client bills, invoices and business model generation for all products and services.
    • Responsible for the process of internal customers’ payment and collections.
    • Posting of transactions and preparation of reports using accounting software applications.
    • Responsible for banking transactions and reconciliation.
    • Ensure accuracy of financial statements, information and supporting schedules.
    • Ensure all month-end closing activities include general ledger accounts, balance sheet accounts and overhead cost allocation for the organization. Assist in the month-end closing process, prepare monthly financial statements and other financial reports.
    • Administer and manage federal and state taxes including filing and remittances.
    • Ensure the application of appropriate internal controls and financial procedures.
    • Assist in the preparation of the company’s budget.
    • Manage cash-flows and financial transactions and monitor expenditure in line with targets.
    • Work collaboratively across the entire finance team to analyze business performance and strategy.
    • Look at current financial performance; identify trends and opportunities for performance improvement across the organization.
    • Contribute to the continual improvement of the performance outcome of the finance team.
    • Contribute to building and maintaining the Zone Culture within the finance team ensuring that the Zone’s core values are evident in every fabric of the department.

    Requirements

    • You want to build something that endures. The legacy of the work you do matters to you..
    • Strong financial and accounting background, including an understanding of profit or loss, balance sheet, cash flow management, financial analysis and reporting, and general finance and budgeting.
    • A minimum of 3 years of working experience in accounts, financial reporting, and analysis.
    • Experience working with external auditors, internal control, and compliance-related issues.
    • A high-level ability to prioritize and is goal oriented, entrepreneurial, analytical.
    • Excellent interpersonal, written, and verbal communication skills.
    • The ability to deal with confidential or sensitive information in a discreet and professional manner.
    • Exceptional organization and time-management skills, business acumen and operational excellence.

    These are some of the nitty-gritty things you may have listed on your CV/LinkedIn profile but certainly do not define who you are.

    • Bachelor’s degree in Accounting, Finance, or Economics.
    • Professional qualification, any of ACA, ACCA, CIMA.

    Physical Requirements:

    • We currently run a flexible work structure; some days are remote while others require you to collaborate with colleagues at the office location.

    For each situation, you may have:

    • Prolonged periods sitting at a desk and working on a computer.

    Method of Application

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