Jobs at Above Lifestyle

Key Roles & Responsibilities
Shisha Preparation & Service:

• Set up, prepare, and serve shisha pipes to guests based on flavour preferences.
• Ensure proper tobacco packing, heat management, and airflow for optimal performance.
• Monitor and replace charcoal regularly to maintain quality and safety.

Guest Interaction:

• Greet guests in a friendly manner and offer recommendations based on their preferences.
• Educate customers on available shisha flavours and combinations.
• Respond promptly to service requests, including pipe cleaning or flavour changes.

Maintenance & Cleanliness:

• Clean and sanitize shisha equipment before and after use.
• Ensure all hoses, bowls, and mouthpieces are hygienic and properly stored.
• Maintain the cleanliness of the shisha area at all times.

Stock & Inventory Management:

• Monitor inventory levels of shisha flavours, charcoal, foil, and accessories.
• Report low stock or equipment issues to the supervisor.
• Assist in restocking and organising supplies as needed.

Safety & Compliance:

• Follow fire and health safety regulations, especially when handling hot charcoal.
• Ensure guests are smoking responsibly and within designated lounge areas.
• Dispose of used coal and tobacco in a safe and environmentally friendly manner.

Team Collaboration:

• Work with servers and floor staff to deliver timely and seamless service.
• Assist during lounge setups, events, or peak hours when needed.

Requirements

• Previous experience as a shisha operator or in a similar hospitality role (preferred).
• Good knowledge of shisha/hookah preparation and flavor mixing.
• Attention to hygiene, safety, and presentation.
• Friendly, customer-oriented personality with good communication skills.
• Ability to work flexible hours, including nights, weekends, and holidays.

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Key Roles & Responsibilities
Food Delivery:

• Deliver food orders from the kitchen to tables efficiently and accurately.
• Ensure correct table numbers and seat placements are followed.
• Confirm food presentation meets restaurant standards before delivery.

Guest Service Support:

• Greet guests courteously while serving meals.
• Answer basic questions or direct guests to waitstaff for further assistance.
• Respond promptly to any immediate needs (e.g., extra cutlery, condiments).

Communication & Coordination:

• Communicate effectively with kitchen staff and waiters to ensure smooth service flow.
• Relay special guest requests or food modifications to the kitchen.
• Notify servers if an order is delayed or incorrect.

Cleanliness & Setup:

• Help maintain cleanliness and organization of service stations and dining areas.
• Assist in resetting tables for the next guests as needed.
• Transport dirty dishes to the dishwashing area promptly.

Team Support:

• Assist waiters during busy periods with tasks like clearing tables or refilling water.
• Collaborate with the entire team to provide fast, friendly, and accurate service.

Requirements

• Previous experience in a hospitality role is a plus but not required.
• Ability to move quickly and carry multiple plates or trays with care.
• Strong communication and teamwork skills.
• Polite, professional demeanor with a focus on customer satisfaction.
• Physically fit and able to be on your feet for extended periods.
• Flexible to work nights, weekends, and holidays.