Shisha Operator at Above Lifestyle

Key Roles & Responsibilities
Shisha Preparation & Service:

• Set up, prepare, and serve shisha pipes to guests based on flavour preferences.
• Ensure proper tobacco packing, heat management, and airflow for optimal performance.
• Monitor and replace charcoal regularly to maintain quality and safety.

Guest Interaction:

• Greet guests in a friendly manner and offer recommendations based on their preferences.
• Educate customers on available shisha flavours and combinations.
• Respond promptly to service requests, including pipe cleaning or flavour changes.

Maintenance & Cleanliness:

• Clean and sanitize shisha equipment before and after use.
• Ensure all hoses, bowls, and mouthpieces are hygienic and properly stored.
• Maintain the cleanliness of the shisha area at all times.

Stock & Inventory Management:

• Monitor inventory levels of shisha flavours, charcoal, foil, and accessories.
• Report low stock or equipment issues to the supervisor.
• Assist in restocking and organising supplies as needed.

Safety & Compliance:

• Follow fire and health safety regulations, especially when handling hot charcoal.
• Ensure guests are smoking responsibly and within designated lounge areas.
• Dispose of used coal and tobacco in a safe and environmentally friendly manner.

Team Collaboration:

• Work with servers and floor staff to deliver timely and seamless service.
• Assist during lounge setups, events, or peak hours when needed.

Requirements

• Previous experience as a shisha operator or in a similar hospitality role (preferred).
• Good knowledge of shisha/hookah preparation and flavor mixing.
• Attention to hygiene, safety, and presentation.
• Friendly, customer-oriented personality with good communication skills.
• Ability to work flexible hours, including nights, weekends, and holidays.