Job Vacancies at Virtual PALyn

Job Description

• Developing and sustaining solid relationships with company stakeholders and customers.
• Analyzing customer feedback data to determine whether customers are satisfied with company products and services.
• Recruiting, training, and guiding business development staff.
• Providing insight into product development and competitive positioning.
• Analyzing financial data and developing effective strategies to reduce business costs and increase company profits.
• Conducting market research to identify new business opportunities.
• Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.
• Meeting with potential investors to present company offerings and negotiate business deals.

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Description 

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

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Job Description

• Preparing and following a general maintenance schedule.
• Advising managers on cost-effective ways to perform maintenance and repairs.
• Keeping a maintenance record and filing documents, invoices, and instruction manuals.
• Keeping an inventory of maintenance tools, materials, and parts.
• Reporting urgent maintenance and repair tasks to management for approval.
• Proactively performing structural maintenance and keeping grounds neat.
• Diagnosing equipment malfunctions and performing repairs.
• Obtaining approval for purchasing maintenance tools, materials, or replacement parts.
• Supervising the maintenance team.
• Following prescribed safety regulations at all times.