Job Vacancies at NewGlobe

About the Role

• The Deputy Managing Editor provides hands-on daily leadership and support to the globally distributed Instructional Design department.
• Reporting to and working very closely with the Managing Editor, the Deputy Managing Editor enables the success of the Instructional Design department by building strong teams and team leaders, while working on a wide range of projects and initiatives related to product quality, project management, people management, and department culture.

What You Will Do

• Support the Managing Editor in the daily operations of the Instructional Design department, with a focus on generating new courses and assessments for states in Nigeria
• Directly manage three Instructional Design managers in Lagos, coaching and developing them and their teams
• Execute Instructional Design and interdepartmental initiatives, under the direction of the Managing Editor, including responsibility for a specific Instructional Design location, territory, or project
• Lead project tracking and capacity planning for Lagos Instructional Design, including implementing and supporting process changes
• Ensure and continually improve the quality of Instructional Design products by providing direct feedback, training department members on giving and receiving feedback, and synthesizing and applying data and feedback from other sources
• Collaborate frequently with Academics and Schools colleagues, in shared services and on territory teams
• Onboard, train, and support Instructional Design Managers, Associates, and Proofreaders
• Write proposals, memos, presentations, and documentation as needed
• Actively create and spread across our locations a positive and consistent Instructional Design culture
• Other duties as assigned

Requirements
What You Should Have:

• A deep knowledge of instructional design, and the types of projects, processes, and places we work with
• Excellent organizational and project management skills
• A collegial attitude and demonstrated ability (and genuine enjoyment) for working to develop a diverse and globally distributed team
• Substantial people management experience
• Maturity and discretion in handling personnel issues and other sensitive information
• Flexibility around rapidly changing priorities and projects, and an ability to communicate the same to Instructional Design team members

You're also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• We are seeking a talented, motivated and adaptable individual to support the Managing Director and the senior leadership team as Project Director. The ideal candidate is a multifaceted individual who will work closely with the Managing Director in a job shadow capacity.
• As a co-strategist, implementer, and trusted advisor, the successful candidate will lead execution of strategic initiatives for the Managing Director and leadership team and will also ensure streamlined activities within the organization to improve the daily management of the organization based on the priorities of the Managing Director.
• This is a highly hands-on and analytical role, involving intense program management and broad technical knowledge covering financial management, supply chain and school operations management.
• The Project Director should have a proven track record of exceptional performance driving strategic initiatives and projects to completion.
• This role reports to the Managing Director and VP Operations. You will be part of a leadership team composed of various directors. The School Inspection Manager/Director, who in turn supervises a team of field associates, will report to you.

Responsibilities
What You Will Do:

• Ensure that the programme’s termly and annual milestones are attained on schedule
• Manage & update the programme operational calendar
• Ensure appropriate follow through on actions, decisions, and commitments made by the Managing Director by working with the parties responsible for implementation
• Attend functional team meetings to keep a pulse on the business and help connect dots with others across the organization
• Assess inquiries directed to the Managing Director, determine the proper course of action and delegate to the appropriate individual to manage
• Assist the Managing Director in facilitating effective decision-making
• Continuously improve the programme’s performance
• Coordinate the execution of strategic initiatives
• Prepare periodic business performance and market analysis, business trends and provide insight with the aim to increase operational efficiency
• Deliver business planning processes (forecasts, budgets, long-range plans) including analysis of variances with relevant commentary to support management decision making
• Translate business requirements to technical requirements. This includes using powerful analysis and modeling tools to match strategic business objectives with practical technical solutions
• Create organizational dashboards and reports to support effective decision making and cross-company communications of business performance status
• Monitor and review departmental spending vs. budget to ensure optimal spending and ensure funds are directed towards projects that generate the highest return on investment (ROI)
• Ensure that the School Inspection Team (our internal quality assurance team) is driving compliance to school policies and processes at the school level
• Oversee the activities of the School Inspection team which is in charge of auditing our school operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure all schools maintain an environment where teaching and learning thrive
• Other responsibilities as determined by the Managing Director.

Requirements
What You Should Have:

• A Bachelor’s Degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees, and advanced degrees such as an MBA are preferred
• 5+ years of executive level experience in reputable companies from which you have outstanding records of professional achievement. You should have at least one experience that required highly independent work in an exceedingly challenging environment such as in management consulting, finance or in a start-up
• Excellent project management skills including being incredibly organized with calendars, gantt charts, trackers, and have the ability to systematically follow up and support senior leaders with their deliverables across a broad set of projects/strategic initiatives
• Solid functional knowledge, including but not limited to strategy, operations, HR, supply chain, customer experience management, finance, project management
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organization
• Demonstrated leadership ability in a team environment. You should have a proven track record of working strategically and collaboratively with senior leaders across different functional areas
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• NewGlobe has been data-driven from its inception, using a build-measure-learn approach to all aspects of service delivery.
• As a scale model business, we have an unprecedented opportunity to bring statistical power to all aspects of an educational operation, from the academics’ team using randomised controlled trials to validate the best teaching methods to the schools team understanding which factors contribute to teacher turnover to operational teams striving to improve our service delivery efficiency.
• However, as the size and complexity of our business has grown, we now want to bring in someone who can lead our efforts  to consolidate and standardise our reporting capabilities, establishing a fully realised data warehouse and associated data marts, introducing continuous delivery practices, and partnering with key stakeholders to evolve our data offerings even further.
• To do this will require someone who can thrive in an environment of “build the airplane while flying it” - ensuring that we’re simultaneously responsive to the short term needs of the business and also looking to invest in the long term health and evolution of the platform.
• The Lead Engineer, Business Intelligence will be complemented by a team of three additional BI engineers and analysts to help achieve this mission, and will report into the NewGlobe Data Architect.

Responsibilities
What You Will Do:

• Contribute to the effective data governance of business data, including data quality, data management, data policies, business process management, and risk management surrounding the handling of business data
• Manage day to day intake of BI requests, including stakeholder engagement, requirements gathering, prioritisation, and ultimately execution.
• Communicate with business and outside actors to develop requirements for new analytical capabilities
• Build and maintain data ETL pipelines that read from heterogeneous data sources
• Improve the scalability, stability, accuracy, and efficiency of our existing data systems
• Monitor operations on data warehouse servers in order to identify and resolve issues and ensure continuous integration of data into warehouses
• Lead the BI team, providing support for the team members in their daily tasks, prioritising work as required by the business objectives and ensuring team engagement and wellbeing
• Provide performance management for BI team - e.g. ensuring everyone in the team has clear objectives, support team members through the year to reach their goals and provide performance feedback

Requirements
What You Should Have:

• Expertise with core Microsoft data platform, especially Microsoft SQL Server 2019, SSIS, and SSRS
• Fluency with warehouse design and dimension modelling (star schemas, snowflakes, etc)
• Passion for Business Intelligence Development across a variety of tools and technologies
• Basic DBA skills (though we do have a separate DBA team)
• Familiarity with version control, continuous delivery, and test-driven development is a bonus
• Understanding of NoSQL databases and unstructured data is a bonus
• Ability to prioritise and execute tasks in a fast-paced environment
• Experience or interest in results-driven, lean/agile environments
• Previous experience with leading technical teams (4-7 engineers)
• Relevant previous experience as a data engineer/BI Lead of (5-7) years

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects

go to method of application »

About the Role

• You will work closely with the Deputy Managing Editor to build and lead a team in the Lagos office. This team will produce instructional materials, with a major focus on new courses and assessments.
• As a leader of our new team in Lagos, you will be focused on the details of executing our instructional design plan while eager to take on the challenges of a new project and office.
• You are deeply organized and detail-oriented; a strong communicator; and a dedicated people manager who can build a positive and effective team.
• You will use your instructional design expertise to design, write, and edit instructional materials that use Newglobe’s research-backed methods and correspond with  government-provided syllabi and guidance.
• Under your leadership, your team will produce excellent materials under tight deadlines and rapidly changing conditions.
• By joining the Instructional Design department, you join a group of people working to make a difference in the world. In the countries in which we operate, the number of pupils attending school is soaring, but the quality of most schools, according to international experts, is low.
• Members of the Instructional Design department produce quality learning materials that improve thousands of children’s daily academic experience.

Responsibilities
What You Will Do:

• Build and manage a high-performing Instructional Design team with a focus on new courses and assessments
• Supervise a team of writers, providing them with detailed training, daily directions, and continual feedback.
• Manage the work of your team, translating evolving specifications into high-quality instructional products.
• Create workflows, trackers, or other organizational tools to structure your team’s work.
• Problem-solve to create solutions, occasionally with limited guidance, and meet deadlines in a fast-paced environment.
• Respond promptly to feedback from multiple stakeholders across and outside the organization.
• Pitch in where needed on projects supporting other Academics departments or other Instructional Design teams

Requirements
What You Should Have:

• A minimum of 2 years experience in education, educational publishing, or a related field
• A minimum of 2 years experience managing a team
• Experience with publishing/print materials highly preferred
• Ability to write and speak fluent English
• Experience working with Microsoft Office and Google Drive
• A strong orientation toward details, organization, and meeting deadlines
• Flexibility, and a willingness to jump in and help wherever necessary, no matter how big or small the task
• Good problem solving and analytical thinking skills
• Self-motivation and comfort creating solutions without a lot of support or structure
• Comfort working in a demanding and sometimes high-stress environment
• Strong communication skills, both orally and in writing
• Love of feedback — both giving and receiving it

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects

go to method of application »

escription
Policy & Partnerships (Program Management):

• The Policy & Partnerships team engages with visionary political and Government leadership to help shape policy, strengthen delivery and impact complex education systems through comprehensive technical support.
• We work to ensure policies support children’s access, opportunity and advancement, and that there is an enabling environment for governments to work with technical assistance partners to enact large-scale system transformation.
• We ensure close collaboration, communication, and engagement with our government partners whom we serve in existing programs and the rest of the delivery teams to ensure we deliver on the promise of our program, and that the government sees solutions coming to the fore, and is participating in the work and recognizes the impact taking place.
• In support of the government program, may also engage with other dynamic influencers (NGOs, think-tanks, academicians, and bi- and multilateral agencies) to unlock additional support for our government programming and children in underserved communities.
• It is our responsibility to ensure that the program we deliver is understood by our government partner, and to negotiate any changes or updates or new needs in the program as it evolves, and to seek its expansion and renewal, based on successful track-record and measured improved learning and positive impact.

About the Role

• As the Director, Policy and Partnerships, you’ll oversee an entire program’s large-scale, government-led, system-wide education transformation within all new locations.
• You are responsible for building and managing diverse stakeholder relationships, and focussed on account management and sustaining our work and operations in the territory.
• You own the government engagement with the diverse stakeholders and the many moving parts involved in our work in the territory.
• You are the first point of call for any communication between the program, the Government and other key stakeholders in the territory. 
• You’ll be taking over existing relationships from the Policy and Partnerships Programme Development team and other Executives, and make these your own to ensure close collaboration and on-time execution of the program.
• This entails significant relationship management, as well as project management in ensuring data and approvals needed to pass between the government and program do so in a timely way for program deadlines.
• You will ensure that the government partners understand the program, and support its implementation. This will require coordination of stakeholder sessions, government workshops, and government public events and celebrations.
• During government workshops, there will be a need for careful engagement and collaboration on programme details -- to be successful in this role, you must learn about all aspects of our programming, and what can be negotiated and what cannot to ensure we deliver on what the government requires of us -- improved learning outcomes.
• You will need to be diplomatic and have discretion; know when to speak and when to listen.

Responsibilities
What You Will Do:

• Report to the Senior Director, to help build partnerships, relationships and execute strategies to sustain our goals across the newest upcoming program.
• Work closely with the Programme Development counterparts and leadership, be responsible for overseeing key government relationships and programming. To do this, you’ll lead government engagement, training and stakeholder meetings. 
• Ensure creation of governance committees according to core programming guidelines, and establish a regular meeting schedule.
• Ensure thorough weekly and monthly reporting to the government begins and is continued under permanent programme leadership.
• Manage and oversee all Policy and Partnerships program staff (focussed on Programme Management).
• Manage the diverse strategic stakeholder management across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and  important 'influencers’ to ensure the successful and popular launch of the government’s new programme. 
• Establish and implement short- and long-range goals, objectives, policies and operating procedures for the government relations support function; monitor and evaluates program effectiveness; effects changes required for improvement;
• Map all key government officials, and create a plan for management of each;
• Work with key stakeholders on consultative efforts to drive reforms in delivery of education to underserved communities;
• Utilize lead management techniques and maintain a detailed and dynamic database of these key influencer communities while tracking progress of programme launch; 

Requirements
What You Should Have:

• Bachelor's degree with superior academic performance;
• Over 12 years’ experience in government program delivery or working in account management or as an engagement manager; 
• In depth experience building and systematically managing key complex relationships and accounts to ensure program delivery in a complex, multi-stakeholder program or project; 
• Previous experience working with a Ministry of Education on program delivery, preferred; If not within education, experience with another government delivery program or project, such as in health or ICT; 
• Confidence, authority, and level-headed decision making needed as the leadership voice for the program;
• Knowledge of local, state and federal government issues related to the provision of primary education in the country would be preferred;
• Ability to balance commercial interests and social benefits - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;
• Experience acting as an on-the-record spokesperson;
• Highly capable and thoughtful problem-solving skills; able to act as an intermediary and a solutions driven lead, to ensure effective collaboration and communication between the Government client and our organization;
• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage;

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects