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Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
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Job Purpose
The POS Technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of Bsc/HND
- At least 2 years of experience in a related role.
- Proficient in English
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Must be self-driven and be able to take initiative
- Good Relationship skills and emotional intelligence skills
- Experience with the Agency banking business would be an added advantage.
- Must be resident in Adamawa State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Anambra State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Benue State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Borno State.
go to method of application »
JOB PURPOSE
The loan officer is responsible for providing operational assistance on the state’s loan portfolio
Job Responsibilities
- Calling and following up with state defaulters
- Working with the CM and SC to ensure that borrower’s do not default
- Support agents on issues related to loans
- Work with recovery officers, CMs and SCs on recoveries
Qualifications
- Proven work experience in debt recovery role
- Proven work experience in customer service
- Knowledge of most effective phone recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
go to method of application »
JOB PURPOSE
The loan officer is responsible for providing operational assistance on the state’s loan portfolio
Job Responsibilities
- Calling and following up with state defaulters
- Working with the CM and SC to ensure that borrower’s do not default
- Support agents on issues related to loans
- Work with recovery officers, CMs and SCs on recoveries
Qualifications
- Proven work experience in debt recovery role
- Proven work experience in customer service
- Knowledge of most effective phone recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
go to method of application »
JOB PURPOSE
The loan officer is responsible for providing operational assistance on the state’s loan portfolio
Job Responsibilities
- Calling and following up with state defaulters
- Working with the CM and SC to ensure that borrower’s do not default
- Support agents on issues related to loans
- Work with recovery officers, CMs and SCs on recoveries
Qualifications
- Proven work experience in debt recovery role
- Proven work experience in customer service
- Knowledge of most effective phone recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
go to method of application »
JOB PURPOSE
The loan officer is responsible for providing operational assistance on the state’s loan portfolio
Job Responsibilities
- Calling and following up with state defaulters
- Working with the CM and SC to ensure that borrower’s do not default
- Support agents on issues related to loans
- Work with recovery officers, CMs and SCs on recoveries
Qualifications
- Proven work experience in debt recovery role
- Proven work experience in customer service
- Knowledge of most effective phone recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Edo State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Ekiti State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Enugu State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Gombe State.
go to method of application »
Responsibilities
- Identifying fraudulent activity such as money laundering, embezzlement, computer hacking, identity theft, and other crimes
- Conducting interviews with witnesses and suspects to obtain information about suspected crimes
- Reviewing records of transactions to detect unusual activity or violations of company policies
- Performing forensic analysis of hard drives to recover data or identify hackers or malware infections
- Analyzing financial data to identify potential fraud schemes and patterns
- Using computer software to identify fraudulent transactions
- Preparing reports documenting findings and presenting findings to management for further investigation
- Making recommendations regarding how to prevent future fraud incidents
- Any other responsibilities as assigned by management
Qualifications
- The individual must have a solid knowledge of banking transactions, policies and procedures, AML investigative processes and AML reporting requirements within the financial services industry.
- An Associates or Bachelor’s degree or equivalent work experience is required.
- The individual must be able to communicate effectively to management both orally and in writing.
- The individual must possess strong analytical skills; excellent follow through and attention to detail, consistent sound judgment, strong organizational skills and excellent time management.
- Must have experience in liaising with law enforcement and handling litigations.
- Individuals must be able to work independently and with minimal supervision while performing multiple tasks and meeting challenging deadlines.
- A Bachelor’s degree, or its equivalent, from a reputable tertiary institution.
- Strong experience in data gathering and analysis. Sound knowledge of IT Governance and IT Quality Management.
- A minimum of three (3) years’ work experience
go to method of application »
Responsibilities
- Identifying fraudulent activity such as money laundering, embezzlement, computer hacking, identity theft, and other crimes
- Conducting interviews with witnesses and suspects to obtain information about suspected crimes
- Reviewing records of transactions to detect unusual activity or violations of company policies
- Performing forensic analysis of hard drives to recover data or identify hackers or malware infections
- Analyzing financial data to identify potential fraud schemes and patterns
- Using computer software to identify fraudulent transactions
- Preparing reports documenting findings and presenting findings to management for further investigation
- Making recommendations regarding how to prevent future fraud incidents
- Any other responsibilities as assigned by management
Qualifications
- The individual must have a solid knowledge of banking transactions, policies and procedures, AML investigative processes and AML reporting requirements within the financial services industry.
- An Associates or Bachelor’s degree or equivalent work experience is required.
- The individual must be able to communicate effectively to management both orally and in writing.
- The individual must possess strong analytical skills; excellent follow through and attention to detail, consistent sound judgment, strong organizational skills and excellent time management.
- Must have experience in liaising with law enforcement and handling litigations.
- Individuals must be able to work independently and with minimal supervision while performing multiple tasks and meeting challenging deadlines.
- A Bachelor’s degree, or its equivalent, from a reputable tertiary institution.
- Strong experience in data gathering and analysis. Sound knowledge of IT Governance and IT Quality Management.
- A minimum of three (3) years’ work experience
go to method of application »
As a Legal Counsel, you would:
- Provide company secretarial services to Moniepoint and its affiliates
- Coordinate board meetings, shareholders’ meetings, general meetings and board committee meetings of the company including the rendering of the following services in connection with the meetings
- Issuance of notices and agenda of such meetings
- Collation of reports and preparation and distribution of board packs for meetings
- Preparation of procedural guide (where necessary);
- Attending and taking minutes of board meetings, shareholders’ meetings, board committee meetings and Annual General Meetings;
- Preparing and circulating minutes to Board Members and Shareholders; and Advising on compliance by the meetings with applicable company law requirements
- Maintain statutory books including but not limited to register of members, register of charges, register of directors’ shareholding, register of directors and secretaries, board and board committees’ minutes book, shareholders’ minutes book and register of debenture holders.
- Ensure safe keeping of the company’s physical and electronic legal documents, including incorporation documents, corporate filings, unissued share certificates etc.
- Ensure that the company files all regulatory returns promptly at the Corporate Affairs Commission, Nigerian Stock Exchange, Securities and Exchange Commission and the Central Bank of Nigeria (CBN), including but not limited to annual returns, change in shareholding or directors.
- Keep track of due dates and deadlines for regulatory returns.
- Prepare resolutions in respect of shareholders’ and board decisions as may be required from time to time, including written resolutions and extracts of resolutions passed at duly convened meetings.
- Procure execution of resolutions, accounts, reports, agreements and other documents that are required to be signed by the Head, Legal.
- Draft and track all action points from the Company’s meetings.
- Prepare and file documentation in respect of changes to board membership, allotment of shares and change of registered office address.
- Advise the Company on current corporate governance practices and ensure it complies with all relevant codes of corporate governance.
- Initiate and pursue legal proceedings on behalf of Moniepoint with the assistance of external counsel.
- Oversee the defense of legal proceedings on behalf of Moniepoint with the assistance of external counsel.
- Draft and/or review legal letters, agreements and monitor legal obligations under agreements to ensure compliance, on and as when requested.
- Advise on potential litigation matters (civil & criminal) that should be directed to external counsel.
- Liaise with and assist external counsel with regards to their obligations to the company and maintaining an updated litigation schedule of the Company.
- Liaise with law enforcement bodies and/or regulatory authorities.
- Research and prepare legal opinions on various civil matters including claims for compensation against the company.
- Draft, amend, review and/or recommend modifications of related laws and regulations governing Moniepoint.
- Assist in the formulation, implementation and/or amendment of internal policies.
- Provide sound and timely legal advice & opinions to the company and make recommendations to the Management of Moniepoint as necessary
- Support the Head, Legal with any other duties as assigned.
Minimum Requirements
- Bachelor of Laws from an accredited institution
- Qualifying Certificate from the Nigerian Law School
- Four (4) to six (6) years’ experience as a legal counsel, with proven experience in providing company secretarial services to a CBN regulated financial institution
- Experience in drafting/negotiating commercial and technology agreements
- Ability to interprete regulations
- Ability to work in a fast-paced environment
- Ability to work with little or no supervision
- Excellent communication and interpersonal skills
- Excellent multi-tasking and time management skills
- Ability to cope with high levels of responsibility and with confidential matters
- Good understanding of the Fintech space and applicable laws/regulations
- Strong research skills
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Imo State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Niger State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Ogun State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Ondo State.
go to method of application »
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualification
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in Bauchi State, Nigeria
- Bachelors Degree
go to method of application »
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualification
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in Ekiti State, Nigeria
- Bachelors Degree
go to method of application »
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualification
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in Jigawa State, Nigeria
- Bachelors Degree
go to method of application »
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualification
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in Kastina State, Nigeria
- Bachelors Degree
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Osun State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Oyo State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Plateau State.
go to method of application »
Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Rivers State.
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What you’ll get to do
- Design and create excellent and engaging motion graphics for video. Deliverables include:
- (Moniepoint Corporate videos, Social Media Videos, Short form and long form videos) etc.)
- Prepare, design and plan concept layouts for motion design projects.
- Create and deliver motion graphics in various media including web, mobile, etc.
- Work with the marketing, communications and employer branding teams to understand project scope and objectives.
- Assist in selecting audio, video, colors, animation, etc for graphic design.
- Work with editors, producers and other designers to resolve technical and/or design issues.
- Edit raw video footage and add effects/elements to enhance motion graphics.
- Research and analyze best design techniques and solutions to create motion graphics.
- Assist in designing and creating storyboards.
- Participate in a creative brainstorming session to share new design perspectives and ideas.
- Maintain and follow best practices for versioning control, naming convention and organization of graphic files.
- Maintain up-to-date knowledge about latest motion design techniques.
- Ensure compliance with company guidelines and design standards.
To succeed in this role, we think you should have
- Bachelor’s degree in Design, Fine Arts or related field.
- You have prior experience as a Motion Graphics Designer as well as a strong portfolio of sample projects
- Required Software Knowledge - Adobe After Effects, Cinema 4D, Maya, Blender, 3Ds MAX, Adobe, Adobe Animate, Adobe Substance painter, Adobe Photoshop.
- Knowledge of Adobe premiere and BlackMagic DaVinci Resolve is a plus.
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What you’ll get to do
- Shooting and Editing of excellent and engaging videos.
- Deliverables include:
- (Moniepoint Corporate videos, Social Media Videos, Short form and long form videos) etc.)
- Prepare and plan video production projects with the Director of Content.
- Shoot and edit video footage in various media including web, mobile, etc.
- Work with the marketing, communications and employer branding teams to understand production project scope and objectives.
- Assist in selecting video capture, colors, edit, animation elements etc for pre & post production projects..
- Work with the in-house producers, designers and marketing team to resolve technical and/or design issues.
- Edit all raw video footage associated with production.
- Research and analyze best video capture and editing techniques.
- Participate in a creative brainstorming session to share new editing perspectives and ideas.
- Maintain and follow best practices for versioning control, naming convention and organization of graphic files.
- Maintain up-to-date knowledge about latest video capture and editing techniques.
- Ensure compliance with company guidelines and design standards
To succeed in this role, we think you should have
- Bachelor’s degree in film studies, cinematography, or related field.
- 3 - 6 years work experience as a video editor.
- Required Software Knowledge - Adobe Premiere, BlackMagic DaVinci Resolve, Apple Final Cut X.
- Knowledge of Adobe After Effects and Cinema 4D, Blender & Maya is a plus
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Job Purpose
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Sokoto State.
go to method of application »
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Taraba State.
go to method of application »
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Zamfara State
go to method of application »
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Abuja
go to method of application »
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Kaduna State
go to method of application »
The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Kano State
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JOB PURPOSE
The field recovery agent is responsible for on-site engagements with defaulters with a goal to ensure that they make payments on their loans within the agreed contractual timelines. You will be mostly on the field visiting defaulters in their locations and carrying out necessary actions in line with our loan recovery processes.
Job Responsibilities
- Handle recovery jobs assigned by visiting defaulters in their physical locations
- Convincing defaulting borrowers to make payments in line with the contractual terms in the loan agreement
- Reporting daily on engagements with defaulting borrowers
- Recovery of items and goods as cover for loan default
Qualifications
- Proven work experience in a field debt recovery role
- Knowledge of most effective field recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
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JOB PURPOSE
The field recovery agent is responsible for on-site engagements with defaulters with a goal to ensure that they make payments on their loans within the agreed contractual timelines. You will be mostly on the field visiting defaulters in their locations and carrying out necessary actions in line with our loan recovery processes.
Job Responsibilities
- Handle recovery jobs assigned by visiting defaulters in their physical locations
- Convincing defaulting borrowers to make payments in line with the contractual terms in the loan agreement
- Reporting daily on engagements with defaulting borrowers
- Recovery of items and goods as cover for loan default
Qualifications
- Proven work experience in a field debt recovery role
- Knowledge of most effective field recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
go to method of application »
The field recovery agent is responsible for on-site engagements with defaulters with a goal to ensure that they make payments on their loans within the agreed contractual timelines. You will be mostly on the field visiting defaulters in their locations and carrying out necessary actions in line with our loan recovery processes.
Job Responsibilities
- Handle recovery jobs assigned by visiting defaulters in their physical locations
- Convincing defaulting borrowers to make payments in line with the contractual terms in the loan agreement
- Reporting daily on engagements with defaulting borrowers
- Recovery of items and goods as cover for loan default
Qualifications
- Proven work experience in a field debt recovery role
- Knowledge of most effective field recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
go to method of application »
JOB PURPOSE
The field recovery agent is responsible for on-site engagements with defaulters with a goal to ensure that they make payments on their loans within the agreed contractual timelines. You will be mostly on the field visiting defaulters in their locations and carrying out necessary actions in line with our loan recovery processes.
Job Responsibilities
- Handle recovery jobs assigned by visiting defaulters in their physical locations
- Convincing defaulting borrowers to make payments in line with the contractual terms in the loan agreement
- Reporting daily on engagements with defaulting borrowers
- Recovery of items and goods as cover for loan default
Qualifications
- Proven work experience in a field debt recovery role
- Knowledge of most effective field recovery techniques
- Driven and result oriented
- Able to communicate in English and Pidgin
go to method of application »
What you’ll get to do
- Managing end-to-end recruitment process: from job intake, sourcing, scheduling to interviewing, offer negotiation, hiring and onboarding.
- Engaging in proactive recruitment strategies to generate pipelines of qualified candidates for current and future needs.
- Working closely with hiring managers at all levels to identify current and upcoming staffing needs and build long-lasting working relationships.
- Assist in implementing various HR initiatives, including providing recommendations on process and program improvements
- Facilitate day to day employee relations, including complaint resolution
- Coordinate, administer and facilitate the performance management and talent management for employees
- Support the execution of HR strategies, policies, procedures, and programs to sustain continued growth and retention
To succeed in this role, we think you should have:
- An Educational background in Human Resources and/or a relevant technical program.
- Minimum 4 years’ relevant work experience including: Experience in full life-cycle recruitment, working closely with hiring managers and candidates.
- Out-of-the-box thinking when it comes sourcing, candidate management and candidate experience.
- Experience hiring for both Technical and Non-Technical roles (Engineering, Business and Commercial positions)
- Highly self-motivated and directed; ability to execute tasks in a fast-paced environment.
- Experience working with Human Resources Information Systems and Applicant Tracking Systems.
- Strong relationship building skills with stakeholders, team members and candidates.
- Strong negotiation and persuasion skills.
- Exceptional organization skills and a keen attention to detail.
- High business acumen with the ability to align departmental projects
- key business objectives.
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We are looking for an experienced technical learning and development specialist who can understand our organizational strategy and its future capability needs in order to identify learning priorities across the organization. You will devise learning strategies, oversee implementation and access its outcomes.
Role
Lead the end-to-end learning & development project from training need collection until post learning evaluation, making sure learners are given the right assessments to practice their skills.
Responsibilities
- Discover and analyze current and future organizational training needs through periodic TNA, career paths, and performance appraisals.
- Understand the business environment and build learning interventions to support operations performance improvement needs and other related business initiatives.
- Maintain a training roadmap, starting from pre-assessments, labs, scenarios, and interactivity, aligned to case studies, assessments, and course surveys.
- Create flexible learning interventions and deploy a wide variety of training methods that can be customized to the organization’s needs..
- Coordinate training meetings as needed to communicate status of training activities and initiatives, and plan future training activities for both Technical onboarding and continuous education.
- Measure key metrics of learners’ progress, post training performance, program’s effectiveness and ROI periodically and report on them.
- Manage budgets for learning interventions and training programs; tracking spending and reporting on their outcomes.
Requirements
- Knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training.
- Experience designing, developing, and deploying technical development training and programs in addition to training onboarding experience of at least one year.
- Technical training development and delivery for product, technical, engineering, and tech support roles
- Familiarity with learning technologies — LMS, course authoring tools, tracking systems and co. — for building learning interventions and training programs.
- Excellent written, verbal, and interpersonal skills along with business acumen and the ability to quickly apply key business outcomes to L D programs.
- Ability to build rapport with employees and vendors.
- BS degree in education, human resources or relevant field.
- At least 3 years proven experience as an L & D Specialist, Training Specialist or similar role.
Method of Application
Use the link(s) below to apply on company website.
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