Job Vacancies at Jumia Nigeria

Department: Services - Logistics

Job Objective

• As 3PL Invoice coordinator, you will manage account invoicing and reconciliation for multiple partners across NG.
• Ensuring timely payments and maintaining an excellent and transparent reconciliation process.

Roles and Responsibilities

• Responsible for monthly payment Reconciliation to 3PL Partners (ODS,VDO, LMH, and Non Integrated Partners) - To ensure all invoices are archived and uploaded for payment within Timeline.
• Responsible for weekly Loss Reconciliation (To ensure Reports are shared with RMs every week, Follow up and reconcile all deductions with QMT before the Billing Cycle commences)
• Responsible for ODS monthly Non Compliance Reports
• Responsible for Monthly 3PL cost Analysis (To ensure 3PL cost analysis is done for the month and updated on the central tracker)
• Responsible for Monthly Accrual Computation (LMH, ODS, Non Integrated)
• Responsible for all bill issue resolutions
• To liaise with the AP team on all pending remittances, debt/loan recovery issues
• Responsible for collating new partner details for Opex approval and vendor number creation
• Responsible for EXC Revenue Management Process
• Responsible for EXC Cash Recovery Process
• Ensuring partners are compliant with Company's SLAs and Processes.
• To Perform other duties as assigned

Competencies Required:

• Experience in Logistics
• Proficient in the use of Excel and other Microsoft programmes
• Great analytical skills
• Great attention to details
• High level of Integrity
• Crisis Management
• Ability to work under pressure with little supervision
• Ability to work extra hours when the need arises (Weekends and Holidays)
• Good Communication Skills
• Good Team spirit

What We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team.

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Department: Services - Logistics

Responsibilities

• Overall ownership of On Demand logistics process, policies and execution
• Create SOPs for country JS team alignment with 3PLs, define scope of services from time to time and ensure compliance.
• Own Delivery Associate payment structure in line with the projected cost and the competitive landscape in the countries
• Responsible for end to end customer experience attributed to the delivery like delivery time, rider behavior, losses, etc
• Design guidelines for the rider support team, ensure training is updated with product changes
• Owner of the DA engagement minimizing the churn of the DAs from Jumia platform
• Coordinate with commercial, marketing and the operations team on a regular basis to align on business numbers and communicate the same to the country teams
• Continuously align with the product team on future developments which is in sync with the business goals.

Requirements and Experience

• Bachelor's Degree in (Business Administration, Logistics- supply chain, Economics, Engineering). MBA in operations is a plus
• Minimum 8 years of experience with 5 years in last mile or hyperlocal delivery operations owning multiple functions
• Advanced Excel for data analysis, to create macros, pivot tables, analytical capabilities and workbooks.
• Relevant professional certification in Logistics or supply chain management will be an added advantage
• Relevant years FMCG, E-Commerce or commercial experience
• Ability to negotiate and communicate in flawless English
• Demonstrated competency in data reporting and analysis
• Experience of managing OnDemand operations at scale

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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Locations: Ilorin, Kwara; Benin, Edo; Ogun; Kaduna; Uyo Aba, Abia Warri, Asaba Delta, Oshogbo
Department: Commercial

Job Objective

• On the one hand you will work as a member of our sales and account management team and be responsible for identifying, approaching and signing contracts with restaurant partners. You will help develop our offering to partners and manage key accounts and help to grow existing businesses by leveraging your sales and relationship management skills.
• In addition to this, the role will have an operational component and you will manage the local rider base and have to ensure that local operations are handled effectively. After closing the contract you will continue your relationship with restaurant partners and identify and conduct initiatives to activate them.
• We are looking for a generalist who is passionate about Jumia Food and enjoys interacting and negotiating with partners. You’ll leverage your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

Roles and Responsibilities

• Being responsible for the entire sales process with new partners to source and negotiate the best products in your city to deliver it to our customers
• Driving expansion of existing clients as well as generating new business at prospect chains
• Managing contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties
• Identifying and building best practices for your sales team and others
• Ensuring end-to-end operational excellence with partners, customers, customer service agents and riders
• Maintaining city staff (riders) by recruiting, selecting, orienting, and training riders.
• Recommending programs and services by identifying and anticipating new trends.
• Reporting into the Head of Sales and Account Manager

Required Skills and Qualifications

• Minimum 1-2 years of experience in Sales – preferably in a startup environment
• Bachelor's Degree in Business Administration, Marketing or Public Relations is a plus
• Proactive, organized, and obsessed with details and accuracy
• Know how to negotiate your way into a super deal through sales techniques and persuasion
• Having excellent communication skills. Eloquent, with good grammar and writing skills
• Autonomous and self-starter who is able to work in a highly demanding environment
• Computer literate; good knowledge of Google Docs and MS Office.

What We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team.