Job Vacancies at InterContinental Hotels

Descriptions

• Are you ready to be a Assistant Director of Finance and Business Support
• As part of our commitment to giving you Room to Grow, we want you to have the information necessary to take advantage of career opportunities worldwide.  Is your career goal taking you toward a position as Assistant Director of Finance and Business Support? If so, read on and see if this position is what you're looking

Key Responsibilities of the role include:

• Assist and provide financial guidance in the formulation and implementation of Strategic Plan, Budget and Key Performance Objectives
• Cash flow projection and performance through controls on inventory, credit and collection, disbursements, deposits and remittances
• Prepares monthly position of actual results against budget, analyse results and recommend to Executive Committee measures required to meet budget
• Prepare consolidated quarterly position assessments for the General Manager
• Implement and review financial controls and policies
• Design internal reporting systems required by the department and hotel
• Evaluate existing internal control measures that apply to accounting procedures and computer systems
• Employ adequate internal control procedures to ensure correct authorization for payment procedures
• Manage internal and external audits when they occur
• Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance
• Obtains appropriate legal counsel regarding the business practices of the hotel and maintains an awareness of local laws, rules and regulations
• Capital expenditure compliance and approval
• Recommends and maintains appropriate list of delegation of authority for hotel management
• Reviews prices and recommends pricing strategy to the General Manager
• Implements and maintains acceptable accounting practices and procedures as required by InterContinental Hotels Group Policy, generally accepted accounting practices, and as affected by local conditions
• Select and monitor the local banking arrangements made for the operation of the Hotel in conjunction with the Shareholders
• Submit the reporting package monthly in KHI format including the P&L, Balance sheet, Cash flow, FF&E reconciliation and AR aged analysis in accordance with IFRS.
• Maintain detailed Fixed Asset Register.
• Handle the corporate tax on behalf of Owning Company.
• Liaise with Company Secretary, legal counsel, auditors and banks on various matters.

Qualifications and Technical Skills
Qualifications:

• Bachelor's degree in Accounting, Finance or related field.  CCA preferred.
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office
• Problem solving, reasoning, motivating, organizational and training abilities.
• Good Communication and writing skills

Technical Skills:

• Excellent knowledge of hotel accounting software(s) - Acom
• Basic knowledge of hotel reservations system(s) e.g. Opera, Fidelio
• Basic knowledge of hotel point of sales system(s) e.g. Micros
• Negotiation and effective presentation skills

Experience

• 4-8 years in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience.
• You already know IHG has some of the best benefits available.  If you're successful in getting this job you'll be able to take advantage of those benefits and make the most of our commitment to give you Room to grow.

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Job Description
Financial Returns:

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs.
• In partnership with other department heads, identify additional sales opportunities to enhance revenue.
• Drive promotions that deliver great dining experiences for our guests.
• Ensure all credit and financial transactions are handled in a secure manner.

People:

• Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• Educate and train all team members in compliance with governmental regulations.
• Ensure staff is properly trained in quality and service standards and has the tools and equipment to carry out job duties.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies.

Guest Experience:

• Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume.
• Notify engineering immediately of any maintenance and repair needs.
• Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
• Analyze guest insights to identify and meet customer expectations and build on guest loyalty.
• Interact with guests to ensure expectations are being met.

Responsible Business:

• Manage local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions.
• Monitor local competitors and industry trends.
• Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.
• Perform other duties as assigned. May also serve as manager on duty

Qualifications

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, Culinary arts, or related field plus 4+ years of related experience, including management experience.
• Must speak English language.

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Description

• A sous chef may be employed by any establishment that operates a commercial kitchen. The most common employers of sous chefs, however, are restaurants and hotels, followed by cruise ships and casinos.
• The culinary chef position of sous chef comes with a great deal of responsibility. Reporting directly to the executive chef, the successful sous chef will quickly amass an in-depth familiarity with the kitchen’s operations so that they may fill in for the executive chef when needed and assist them in resolving any problems that may arise on the job.
• A sous chef must possess the ability to quickly and authoritatively delegate job tasks to a large staff. They must also be able to draw upon their considerable experience as a culinary chef who has worked in many different roles and settings in order to effectively coach and mentor junior chefs.

Duties and Responsibilities

• Essentially, the sous chef is responsible for planning and directing food preparation in a kitchen. This will involve a large degree of supervising other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice.
• The sous chef may also need to effectively discipline underperforming staff members, as well as provide incentives for staff members to go above and beyond the expectations of their particular chef roles.
• Outside of the kitchen, the sous chef may be responsible for staff scheduling and, depending on the establishment, may even have a hand in apprenticeship development schemes as well. A large portion of a sous chef’s duties, however, are administrative, sometimes taking up to a quarter of his or her work hours.

Requirements

• Good Communication skills
• Leadership skills
• Fluent English

Remuneration and Benefits

• In return we'll give you a competitive financial and benefits package which can include uniform and free meals on duty. 
• Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

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Job Role

• As Executive  Pastry Chef , you will Supervise  the day-to-day activities of the Pastry Kitchen, communicate objectives, and assign/schedule work. Develop, test and cost our new recipes and menu items for the Pastry Shop/Bakery. 
• You will oversee and participate in the preparation of, and check and approve, all food items prepared in the pastry shop and bakery. 
• Regularly inspection of the quality and quantity of pastry, croissants, breads and other bakery goods for the buffets and for all outside orders.

Qualifications
Qualifications required:

• 2 years experience as Pastry Chef 
• English Speaking fluent
• Proven culinary education
• Proven tracking record working in Pastry Kitchen and previous experience as Pastry Chef
• 5 Star Hotel Experience in international branded hotel
• Hands on approach
• Excellent Team player
• Able to work with multicultural environment at the Hotel
• Independent Working
• Self motivated
• Flexible open minded
• Able to work under pressure
• Strong in Training and development
• Strong knowledge and able to train in sugar art work
• Strong knowledge and able to train in Chocolate art work

Remuneration
In return we'll give you a competitive financial and benefits package which can include uniform and free meals on duty.  Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

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Description

• Monitor stock of kitchen supplies and food.
• Monitor the quantity of food that is prepared and the portions that are served.
• Maintain kitchen logs for food safety program compliance.
• Support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Prepare ingredients for cooking, including portioning, chopping, and storing food.
• Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
• Determine how food should be presented, and create decorative food displays.
• Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Monitor food quality while preparing food. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
• Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Must have at least ten years of experience in traditional regional Italian cuisine
• Should have minimum experience of hotel system in 5 stars international hotels.
• Good attitude
• Proactive and reliable
• Self motivated chef
• Team work and passionate chef
• Be able to work and train and develop a team
• Good communication skill in English (verbal and written).

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Description

• As Health Club Manager, you will manage and drive the team to achieve excellent customer service standards and increase sales.
• You will ensure the smooth running of the club and that health and safety standards are met.

Responsibilities
As Health Club Manager you will be responsible for:

• Co-ordinate the maintenance of all recreational facilities and equipment.
• Coordinate the delivery of all recreational guest services.
• Responsible for the safety of all guest services.
• Manage all staff in this department.
• Manage the sale and promotion of departmental products and services.
• Access sales and marketing data.
• Assist with the development of new products and services.
• Assist with the evaluation of sales and marketing activities.
• Anticipate economic business level fluctuations and makes action plans.
• Comply with all Hotel and corporate guidelines.
• Deliver high quality service to guests.
• Adhere to departmental cleaning and maintenance programs.
• Attend and input at management meetings as required.

Qualifications

• Minimum 2 years of experience as Health Club Manager
• Excellent communication skills, written and oral with proficiency in English

Benefits

• In return we'll give you a generous financial and benefits package including healthcare support, hotel discounts worldwide and chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
• At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

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Job Overview

• Direct the activities of the front office areas and housekeeping departments to ensure the achievement of established quality and guest service standards and departmental revenue and profit goals.
• Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.
• At Intercontinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
  • Be charming by being approachable, having confidence and showing respect.
  • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
  • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities
Financial Returns:

• Participate in the preparation of the annual departmental operating budget and financial plans.
• Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.
• Oversee night audit function and preparation of daily financial reports.
• Prepare and submit statistical, performance, and forecast analyses and reports as required.
• Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control.
• Use company systems and processes to maximize revenue.
• Develop plans to increase occupancy and ADR through walk-ins and up-selling at the front desk.

People:

• Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.

Guest Experience:

• Ensure front office staff provides guests with prompt service, professional attention and personal recognition.
• Ensure guests are greeted upon arrival and make time to interact effectively with guests.
• Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
• Ensure that guest satisfaction data is analyzed and that plans are developed and implemented to achieve established goals.
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.

Responsible Business:

• Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met.
• Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.
• Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts.
• Perform other duties as assigned. May also serve as manager on duty.