Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Sun King designs, distributes, and finances solar home energy for the 1.8 billion people without reliable electricity. We are the largest solar provider for off-grid homes in Africa and Asia with over 82 million customers in more than 40 countries.
Read more about this company
Reporting to: Team Lead, Customer Service.
The Role
- The Customer Service Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively.
Key Responsibilities for the Role
- Managing large amounts of inbound and outbound calls in a timely manner while following laid down procedures, guidelines, policies, and “scripts”;
- Resolving product or service queries in a timely manner by identifying customer needs, clarifying information, analyzing cause and expediting resolution;
- Conducting product and service quality surveys with customers and recording feedback from time to time;
- Generating leads for the sales team by screening callers and identifying potential sales opportunities;
- Supporting the collection of payments by regularly contacting dormant and defaulting customers;
- Building repeat sales and retention through strong customer relationships by focusing on the customer wants and needs;
- Working with multiple sales teams and cross-functional teams seamlessly;
Job Requirements
The ideal Customer Service Executive:
- Bachelor's Degree in a Business-related course - Sales, Marketing or Customer Service Management
- Good communication skills with fluency in both written and spoken English
- Fluency in at least one local dialect (Yoruba, Igbo, or Hausa) is mandatory.
- Strong interpersonal skills.
- Maximum of 2 years experience in a similar role. Experience working in a call centre is an added advantage.
- Basic Microsoft- Excel skills.
Remuneration
- Greenlight Planet offers competitive compensation, a fun, supportive work environment, and opportunities for continued professional growth within a fast-growing global enterprise.
go to method of application »
Location: Akure, Ondo
Reporting to: Country Store Manager, Nigeria
About the Role
- Greenlight Planet is looking for an Associate to join its Stock Management team in Nigeria. The Stock Management Associate will work closely with the Operations team in Nigeria to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.
Key Responsibilities for the Role
- Manage inventory within the warehouse, reporting goods received and inventory levels at the zonal warehouse level
- Work with third party transporters to ship goods to Sun King stores on time and in good condition
- Ensure all deliveries to Sun King Stores are cost effective using trusted transporters under agreement with the Company
- Scan in and out Sun King inventory on a serial basis
- Coordinate with central (HQ) warehouse to receive stock
- Communicate any inventory shortage, theft, or loss at the zonal warehouse
- Prepare weekly on hand stock report for all shops in region and share with Country Store manager
- Check on store executives in region to ensure they are maintaining stability and reputation of the store by complying with legal requirements.
- Ensure all shops in region maintain proper shop etiquette and cleanliness
- Observation of safety procedures to avert hazard
- Receive all faulty products received by the stores, ship back to HQ
- Perform physical inventory counts of the retail stores on a monthly/quarterly basis
- Support Sun King Store Executives (SSEs) in the respective regions, ensuring proper processes are followed
- Ensure the SSEs in region fully understand their responsibilities and role
- Review accuracy of weekly inventory/ marketing reports for region and aggregate the report to the HQ Ops team
- Train SSEs at their stores as needed
- Fill in for SSEs who are on personal/ medical leave
- Follow up on any stock losses or unexplained variances at the store Ensure SSEs write police reports if necessary
Requirements
The ideal candidate:
- Has a Bachelor's Degree or Higher Diploma in Supply Chain Management, or related discipline from a recognized institution
- A minimum of two (2) years’ progressive work experience in procurement and supply or inventory management in a multinational organization
- Is excited about joining a fast growing, entrepreneurial and innovative environment
- Is comfortable and experienced working in a multi-cultural and diverse environment
- Is honest, trustworthy and possesses a high degree of personal integrity and professionalism.
- Demonstrates sound judgment, excellent analytical, interpersonal, communication, presentation and reporting
- Is results oriented with the ability to multitask and meet strict
- Is a team player and can demonstrate ability to establish and maintain effective relationships with various stakeholders
- Has advanced computer skills g. Microsoft excel application
- Has experience working in ERP System and other inventory management application
What We Offer
In addition to compensation and statutory benefits:
- An opportunity to grow as a professional in a dynamic, fast growing, high impact industry.
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
go to method of application »
Location: Osogbo, Osun
Reporting to: Country Store Manager, Nigeria
About the Role
- Greenlight Planet is looking for an Associate to join its Stock Management team in Nigeria.
- The Stock Management Associate will work closely with the Operations team in Nigeria to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.
Key Responsibilities
Key responsibilities for the role include:
- Manage inventory within the warehouse, reporting goods received and inventory levels at the zonal warehouse level
- Work with third party transporters to ship goods to Sun King stores on time and in good condition
- Ensure all deliveries to Sun King Stores are cost-effective using trusted transporters under agreement with the Company
- Scan in and out Sun King inventory on a serial basis
- Coordinate with central (HQ) warehouse to receive stock
- Communicate any inventory shortage, theft, or loss at the zonal warehouse
- Prepare weekly on hand stock reports for all shops in the region and share them with the Country Store manager
- Check on store executives in the region to ensure they are maintaining the stability and reputation of the store by complying with legal requirements.
- Ensure all shops in the region maintain proper shop etiquette and cleanliness
- Observation of safety procedures to avert hazard
- Receive all faulty products received by the stores, ship back to HQ
- Perform physical inventory counts of the retail stores on a monthly/quarterly basis
- Support Sun King Store Executives (SSEs) in the respective regions, ensuring proper processes are followed
- Ensure the SSEs in the region fully understand their responsibilities and role
- Review accuracy of weekly inventory/ marketing reports for the region and aggregate the report to the HQ Ops team
- Train SSEs at their stores as needed
- Fill in for SSEs who are on personal/ medical leave
- Follow up on any stock losses or unexplained variances at the store Ensure SSEs write police reports if necessary
Job Requirements
The ideal candidate:
- Is excited about joining a fast-growing, entrepreneurial and innovative environment
- Is comfortable and experienced working in a multi-cultural and diverse environment
- Has a Bachelor's Degree or Higher Diploma in Supply Chain Management, or related discipline from a recognized institution
- A minimum of two (2) years progressive work experience in procurement and supply or inventory management in a multinational organization
- Is honest, trustworthy and possesses a high degree of personal integrity and professionalism.
- Demonstrates sound judgment, excellent analytical, interpersonal, communication, presentation and reporting
- Is results-oriented with the ability to multitask and meet strict
- Is a team player and can demonstrate the ability to establish and maintain effective relationships with various stakeholders
- Has advanced computer skills g. Microsoft Excel application
- Has experience working in ERP systems and other inventory management applications.
What We Offer (In addition to compensation and statutory benefits):
- An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
go to method of application »
Reporting to: Country Store Manager, Nigeria
About the Role
- Greenlight Planet is looking for an Associate to join its Stock Management team in Nigeria.
- The Stock Management Associate will work closely with the Operations team in Nigeria to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.
Key Responsibilities
Key responsibilities for the role include:
- Manage inventory within the warehouse, reporting goods received and inventory levels at the zonal warehouse level
- Work with third party transporters to ship goods to Sun King stores on time and in good condition
- Ensure all deliveries to Sun King Stores are cost-effective using trusted transporters under agreement with the Company
- Scan in and out Sun King inventory on a serial basis
- Coordinate with central (HQ) warehouse to receive stock
- Communicate any inventory shortage, theft, or loss at the zonal warehouse
- Prepare weekly on hand stock reports for all shops in the region and share them with the Country Store manager
- Check on store executives in the region to ensure they are maintaining the stability and reputation of the store by complying with legal requirements.
- Ensure all shops in the region maintain proper shop etiquette and cleanliness
- Observation of safety procedures to avert hazard
- Receive all faulty products received by the stores, ship back to HQ
- Perform physical inventory counts of the retail stores on a monthly/quarterly basis
- Support Sun King Store Executives (SSEs) in the respective regions, ensuring proper processes are followed
- Ensure the SSEs in the region fully understand their responsibilities and role
- Review accuracy of weekly inventory/ marketing reports for the region and aggregate the report to the HQ Ops team
- Train SSEs at their stores as needed
- Fill in for SSEs who are on personal/ medical leave
- Follow up on any stock losses or unexplained variances at the store Ensure SSEs write police reports if necessary
Job Requirements
The ideal candidate:
- Is excited about joining a fast-growing, entrepreneurial and innovative environment
- Is comfortable and experienced working in a multi-cultural and diverse environment
- Has a Bachelor's Degree or Higher Diploma in Supply Chain Management, or related discipline from a recognized institution
- A minimum of two (2) years progressive work experience in procurement and supply or inventory management in a multinational organization
- Is honest, trustworthy and possesses a high degree of personal integrity and professionalism.
- Demonstrates sound judgment, excellent analytical, interpersonal, communication, presentation and reporting
- Is results-oriented with the ability to multitask and meet strict
- Is a team player and can demonstrate the ability to establish and maintain effective relationships with various stakeholders
- Has advanced computer skills g. Microsoft Excel application
- Has experience working in ERP systems and other inventory management applications.
What We Offer (In addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
go to method of application »
Reports to: Human Resource Business Partner, Nigeria
About the Role
- Greenlight Planet is looking for an Associate to join its Human Resources Management team in Nigeria. The Associate - Human Resources Business Partner will work closely with the HR team to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.
Key Responsibilities
Key Responsibilities for the role include:
- Support Talent Acquisition Associate in the recruitment of staff across a range of professional levels from associates to senior team leaders within defined Service Level Agreements and budgets.
- On-boarding and induction of new employees
- Working with the HRBP, Nigeria to drive a strong performance culture amongst the West Africa teams
- Handling employee grievances amicably and within reasonable timelines
- Ensuring HR policies are up to date and accessible to all staff
- Attending disciplinary hearings and ensuring disciplinary procedures are followed in line with company policy and relevant legislation
- Ensuring the privacy of employee data and maintaining up to date personnel files
- Providing timely payroll inputs for processing
- Actively participating in HR projects aimed towards delivering the HR agenda
- Delivering excellent information through weekly and/or monthly HR reports
Requirements
The Ideal Candidate
- Has 3 - 4 years of HR generalist experience, ideally with a Bachelor’s Degree in Human Resource Management.
- Is excited about joining a fast-growing, entrepreneurial and innovative environment with an opportunity to build teams, local HR practices and policies.
- Is comfortable and experienced working in a multi-cultural and diverse environment
What We Offer (In addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
go to method of application »
Key Responsibilities
What you would be expected to do:
Financial Reporting, Audit, and Cash flow management:
- Maintain, reconcile and analyze financial and accounting transactions/statements and ensure that they are accurate and in compliance with the company's rules and accounting regulations in accordance with local ICPAU
- Lead the team in the generation of all periodic financial reports on a monthly, quarterly and yearly basis and ensure these are completed in time as per schedule.
- Supervise the finance team in closing all periodic accounting activities and processes, research and review submissions to ensure accurate reporting.
- Lead closure of all statutory and tax audits, external and internal audits, discuss and close all audit queries and gaps raised whilst ensuring process improvement.
- Accounts receivables & reconciliation: Monitor partners' accounts and follow up with the Key Account Managers to ensure effective collection
- Accounts payable and expense reimbursements. Implement operational procedures to ensure that payments are made and received in a timely manner as per agreed TAT
- Funds Management. Ensure availability of sufficient funds in all bank accounts to meet all payments for the next 2 months period.
- MIS Analytics: Analyse monthly postings against MIS report and close observable gaps
Compliance Matters and Processes/ Controls:
- Manage all direct and indirect tax filings, reporting, analysis and all its underlying processes, ensuring timely remission with adherence to statutory timelines and accurate account reconciliation.
- Building processes and controls: Develop, implement and establish procedures to improve financial business planning by ensuring proper business accounting, review of existing processes employed for critical activities, identifying gaps and build improvements
- Be the lead for all Transfer pricing assessments, filings, reporting and processes
- Responsible for maintenance of the monthly Compliance Dashboard and to ensure that all statutory payments are made on time
- Ensure all local secretarial compliances including returns are accurate and filed on time, preparation of various contracts and proposals in the same regard.
Business Partnering and Relationships:
- Cultivate and maintain a productive relationship with Auditors, Banking, Secretarial Services, Vendors, Customers and other Business stakeholders.
Team Management:
- Continuously build, develop and lead the team whilst ensuring a harmonious and exciting work culture.
Job Requirements
You might be a strong candidate if you have:
- Degree or Post Graduate qualification in Accounting or Finance / ACCA / CPA qualification from a recognized institution with 5-6 years of relevant work experience in Controllership, accounting or taxation practices preferably with an audit firm or Multinational corporation
- An eye for detail, excellent analytical skills, able to clearly link financial results to operational performance drivers, generate alternatives, maintain and generate different accounting and financial records
- Excellent leadership skills to lead a team of professionals, planning and organization skills, ability to multitask & drive team collaboration.
- Clear thinking/problem-solving ability- can lead projects/process improvement within operations/finance function and drive positive change
- The ability to break down complex issues into simpler steps and resolve them
- Good communication skills, both verbal and written: Fluency in both written and spoken English language
- Excellent proficiency in the use of computer applications such as MS office packages and related accounting systems.
What We Offer (In addition to compensation and statutory benefits)
- An opportunity to grow as a professional in a dynamic, fast-growing, high-impact industry.
- The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
- We place great importance on sustaining a diverse, inclusive work environment.
Method of Application
Use the link(s) below to apply on company website.
Note: Greenlight Planet believes in equal opportunity for all people: We do not discriminate based on race, colour, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, or disability.
Build your CV for free. Download in different templates.
Gmail
Yahoomail