Job Vacancies at Domeo Resources International

Main Function

The Sales Representative is responsible for driving revenue growth by identifying sales opportunities, engaging customers, promoting products and services, and ensuring excellent customer experience. The role involves building strong customer relationships, achieving sales targets, and contributing to the overall profitability of the organization. The ideal candidate must be proactive, target-driven, and possess strong communication and negotiation skills within a fast-paced business environment.

Role Responsibilities     

Sales and Revenue Generation

• Identify and develop new business opportunities to increase sales.
• Promote and sell company products and services to prospective and existing customers.
• Achieve and exceed assigned sales targets and performance metrics.
• Conduct market visits, client meetings, and product presentations.

Customer Relationship Management

• Build and maintain strong relationships with customers to ensure repeat business.
• Respond promptly to customer inquiries, complaints, and feedback.
• Provide accurate product information and recommendations to customers.
• Ensure high levels of customer satisfaction and retention.

Market Intelligence and Business Development

• Conduct market research to identify trends, customer needs, and competitor activities.
• Provide feedback to management on market conditions and opportunities.
• Identify potential partnerships and business expansion opportunities.

Order Processing and Documentation

• Process customer orders accurately and ensure timely delivery.
• Maintain proper documentation of sales transactions and customer records.
• Prepare daily, weekly, and monthly sales reports.

Product Knowledge and Promotion    

• Maintain in-depth knowledge of company products and services.
• Participate in promotional campaigns and marketing activities.
• Educate customers on product features, benefits, and usage.

Coordination and Internal Collaboration

• Work closely with inventory, logistics, and operations teams to ensure product availability.
• Coordinate with the finance team on payments and account reconciliation.
• Ensure smooth order fulfillment and delivery processes.

Compliance Reporting

• Ensure adherence to company policies, procedures, and ethical standards.
• Maintain accurate sales records and reports for performance tracking.
• Provide regular updates to management on sales activities and achievements.               

Competencies/Skills  

• Strong sales, negotiation, and persuasion skills
• Excellent communication and interpersonal skills
• Customer-focused with strong relationship management ability
• Ability to meet and exceed sales targets
• Basic knowledge of sales reporting and CRM tools
• Good analytical and problem-solving skills
• Proficiency in Microsoft Office (Excel, Word)

Behavioural Qualities/Other Competences

• Target-driven and results-oriented mindset
• High level of confidence and professionalism
• Strong work ethic and self-motivation
• Ability to work under pressure and meet deadlines
• Integrity, honesty, and accountability
• Adaptability and willingness to learn 

Experience/Qualification

• Bachelor’s degree or HND in Marketing, Business Administration, or related field
• Minimum of 2–5 years of experience in sales or customer service
• Experience in retail, FMCG, or the service industry is an added advantage
• Proven track record of achieving sales targets
• Knowledge of CRM tools and sales systems is an added advantage

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Main Function

The Quality Control Officer is responsible for ensuring that all products, services, and operational processes meet the required quality standards and regulatory requirements. The role focuses on monitoring, inspecting, and improving quality control systems to ensure consistency, efficiency, and customer satisfaction. The ideal candidate must be detail-oriented, proactive, and committed to maintaining high-quality standards across all business units.

Role Responsibilities

Quality Inspection and Monitoring

• Conduct regular inspections of products, materials, and processes to ensure compliance with quality standards.
• Monitor production or service processes to identify deviations from quality specifications.
• Ensure all outputs meet predefined quality benchmarks before release.

Testing and Evaluation

• Perform quality tests and assessments on products and services.
• Analyse results to determine compliance with company and regulatory standards.
• Document test findings and recommend corrective actions where necessary.

Compliance and Standards Enforcement

• Ensure adherence to company quality policies, SOPs, and regulatory requirements.
• Identify areas of non-compliance and recommend corrective measures.
• Support internal and external quality audits.

Documentation and Reporting

• Maintain accurate records of inspections, tests, and quality control activities.
• Prepare daily, weekly, and monthly quality reports.
• Document defects, deviations, and corrective actions taken.

Process Improvement

• Identify opportunities for improving quality control systems and processes.
• Recommend and implement best practices to enhance efficiency and product/service quality.
• Work with management to develop quality assurance strategies.

Defect and Issue Management

• Identify defects, errors, or inconsistencies in products or services.
• Investigate root causes of quality issues.
• Ensure timely resolution and prevent recurrence.

Collaboration and Coordination

• Work closely with production, operations, procurement, and other departments.
• Provide quality-related guidance and support to teams.
• Ensure effective communication of quality standards and expectations.

Health, Safety, and Hygiene Compliance

• Ensure compliance with health and safety standards in all operations.
• Promote a culture of quality, safety, and continuous improvement.

Competencies/Skills

• Strong attention to detail and accuracy
• Knowledge of quality control standards and procedures
• Analytical and problem-solving skills
• Proficiency in Microsoft Excel and reporting tools
• Strong documentation and reporting skills
• Good communication and interpersonal skills 

Behavioural Qualities/Other Competences

• High level of integrity and professionalism
• Detail-oriented and quality-focused mindset
• Strong sense of responsibility and accountability
• Ability to work under pressure
• Proactive and result-driven
• Critical thinking and decision-making skills

Experience/Qualification

• Bachelor’s degree or HND in Quality Management, Engineering, Business Administration, or related field
• Minimum of 3–5 years of experience in quality control, quality assurance, or related roles
• Experience in manufacturing, hospitality, retail, or operations is an advantage
• Knowledge of quality management systems (QMS) and standards
• Professional certification in quality control/assurance is an added advantage

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Main Function

The Procurement Officer is responsible for managing the sourcing, purchasing, and supply of goods and services required for business operations. The role ensures timely procurement, cost efficiency, quality compliance, and proper vendor management to support uninterrupted operations. The ideal candidate must be detail-oriented, analytical, and experienced in procurement within a fast-paced operational environment.

Role Responsibilities

Procurement Planning and Sourcing

• Identify procurement needs in collaboration with internal departments.
• Source and evaluate suppliers based on price, quality, reliability, and service.
• Develop and maintain a reliable vendor database.
• Ensure competitive sourcing to achieve cost efficiency.

Purchase Order Management

• Prepare and process purchase orders in line with approved requisitions.
• Ensure accuracy in specifications, quantities, and pricing.
• Track orders from placement to delivery to ensure timeliness.

Vendor Management

• Build and maintain strong relationships with suppliers.
• Negotiate pricing, terms, and delivery schedules.
• Monitor supplier performance and address any issues or delays.

Cost Control and Budget Compliance

• Ensure procurement activities align with approved budgets.
• Identify cost-saving opportunities without compromising quality.
• Monitor market trends to make informed purchasing decisions.

Documentation and Record Keeping

• Maintain accurate records of all procurement transactions.
• Ensure proper documentation of purchase orders, invoices, and delivery notes.
• Prepare procurement reports (daily, weekly, monthly).

Quality Assurance and Compliance

• Verify that all procured goods meet required quality standards.
• Ensure compliance with company procurement policies and procedures.
• Support audit processes by providing necessary documentation.
• Delivery Coordination and Verification
• Coordinate with stores and receiving teams for delivery of goods.
• Verify deliveries against purchase orders and specifications.
• Resolve discrepancies related to quantity, quality, or pricing.

Risk Management and Control

• Identify potential supply risks and develop mitigation strategies.
• Ensure transparency and accountability in procurement processes.
• Prevent fraud, duplication, and unauthorized purchases.

Competencies/Skills

• Strong knowledge of procurement processes and supply chain management
• Excellent negotiation and vendor management skills
• Strong analytical and cost evaluation abilities
• Proficiency in Microsoft Excel and procurement systems
• Attention to detail and high level of accuracy
• Good communication and coordination skills

Behavioural Qualities/Other Competences

• High level of integrity and accountability
• Detail-oriented and process-driven
• Proactive and results-focused
• Ability to work under pressure
• Strong problem-solving skills
• Professional and disciplined

Experience/Qualification

• Bachelor’s degree or HND in Supply Chain Management, Business Administration, Logistics, or related field
• Minimum of 4–7 years experience in procurement or supply chain roles
• Experience in hospitality, retail, or FMCG environments is an advantage
• Knowledge of procurement systems and audit processes
• Professional certification in procurement or supply chain management is an added advantage